IVRS Menu: 1800 266 9970
Select your preferred language
- Press 1: To buy a new FASTag
- Press 2: For mobile number update
- Press 3: To update your vehicle registration number or VRM
- Press 4: To recharge your FASTag
- Press 5: For toll payment related dispute
- Press 6: For statement download
- Press 7: For FASTag closer
- Press 8: To check the active tag against your vehicle number
- Press 9: For further support
Email
- etollservices [at] idfcfirstbank [dot] com (For General Query)
Important Links
For Complaint
Level 1:
- For any query/complaint, you can contact at 18002669970 or mail at etollservices [at] idfcfirstbank [dot] com .
Level 2:
- If your query is still not resolved or you face any issues or rude behavior at the toll plaza then you can call National Highway Helpline No. at 1033 or mail at etc [dot] nodal [at] ihmcl [dot] com .