Jio Insurance Broking Contact No. 1800 889 8730

Email

• customer [dot] care [at] jioinsure [dot] in (For Customer Care)

Important Link

• Contact Form

For Claim

• For any query related to claim, you can contact through online web/app, branches, at their central claim care helpline , respective insurer/TPA or through the details given below:
  Contact No.: 18008898730 (Mon-Fri, 9:30am-6:30pm)
  Email: claims [dot] support [at] jioinsure [dot] in
• Kindly share the required document need to settle the claim.
• For more information, please read .

For Complaint

Level 1

• For any query/complaint you can contact to customer service executive at the details given below:
  Contact No.: 18008898730
  Email: customer [dot] care [at] jioinsure [dot] in

Level 2

• If your complaint is not resolved, then you can contact the grievance redressal officer at grievance [dot] officer [at] jioinsure [dot] in .
• You will receive the resolution within 5 working days.

Level 3

• If your complaint is not resolved, then you can contact the appellate authority at principal [dot] officer [at] jioinsure [dot] in .
• You will receive the resolution within 7 working days.

Level 4

• If your complaint is still not resolved, then you can lodge your complaint online through:-
  • Insurance Regulatory and Development Authority of India (IRDAI) Portal
  • Council for Insurance Ombudsman (CIO) Centres
• If you do not provide the requested information within 2 weeks, the company may close your complaint.

Registered Office

Jio Insurance Broking Ltd.,
1^st Floor, Building 4NA, Maker Maxity,
Bandra Kurla Complex, Bandra East,
Mumbai - 400051, India
Contact No.: 022-35554094, 022-35118600

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