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Jio Credit Contact No. 1800 889 2525

Updated on Monday, 25 May 2026 - 9:49am
Organization: 
Toll free Number(s): 
  • 1800 889 2525 (For Contact Support, 24/7)
All India Number(s): 
  • 79778 92525 (For WhatsApp Support, 24/7)
Website: 
Official Website
iOS App: 
JioFinance
Android App: 
JioFinance: For your life!

Email

  • we [dot] care [at] jiocredit [dot] in (For Customer Care, Mon-Sat, 10am-7pm)

Important Link

Branch Locator

Timing: Mon-Fri, 9:30am-5pm (Same For All)

Sr No. Location Address
1 Mumbai Unit no. 251 & 252, 5th Floor, Building No. 2, Solitaire Corporate Park, Chakala, Andheri East, Mumbai - 400093
2 Mumbai 1st Floor, 1412, S-14, North wing, Solitaire Corporate Park, Andheri Ghatkopar Link road, Andheri East, Mumbai, Maharashtra - 400093
3 Kolkata Globsyn Crystals, Tower 1, 10th Floor, Bidhannagar, Kolkata, West Bengal 700091
4 Chennai Second Block, 103-A Block, Navin Presidium, Nelson Manickam Road, Aminjikarai, Chennai, Tamil Nadu - 600029
5 Chennai (Leasing Office) No. 143, 1, Uthamar Gandhi Salai, Nugambakkam, Chennai, Tamil Nadu - 600034
6 New Delhi Unit No. 4 to 8A, 10 & 13, First Floor, Vijaya Building, 17 BK Road, Connaught Place, New Delhi - 110001
7 Gurugram Cabin No. 13 & 14, 7th Floor, IA India Accelerator, Vatika Triangle, Sector 28,Gurugram, Haryana - 122002
8 Noida 5th Floor, The Iconic Corenthum, opposite Electronic City Metro Station Road, Block A, Sector 62, Noida, Uttar Pradesh - 201301
9 Thane (Leasing Office) 1st floor, Plot no. C-15, Bhairav Milestone, Road No. 16, Wagle Industrial Estate, Bhiwandi, Thane, Maharashtra - 400604
10 Pune 201, 201A, 202, & 202A, 2nd Floor, Bhansali House, 1187/61, JM road, Shivaji Nagar, Pune, Maharashtra - 411005
11 Bengaluru Prestige Southend, New Building 91/1 (old no. 28/10), 1st & 2nd floor, South End Road, Bengaluru, Karnataka - 560004
12 Hyderabad Unit Number 304, Level 3 (Second Floor), situated at MPM Grand, Ameerpet, Hyderabad, Telangana - 500038
13 Ahmedabad 4th floor, Office no. 401, 402 & 403, The Address, Commerce Six Road, Metro Station, Navrangpura, Ahmedabad, Gujarat - 380009
14 Indore AWFIS, Winway World Offices, 2nd Floor, Plot No. B-7, Scheme No. PU-4 Commercial, Vijay Nagar, Indore, Madhya Pradesh 452010
15 Jaipur First floor, Shop No S-3 to S-7, Geejgarh Tower, Civil Lines, Hawa Sarak, Jaipur, Rajasthan 302006.
16 Vadodara 1st Floor, Vadodara Hyper Complex, Dr. Vikram Sarabhai Marg, Rhino Circle, Alkapuri, Vadodara, Gujarat 390007
17 Chandigarh 2, 3 & 4 Floor, SCO 32-33-34, Sector 17 C, Chandigarh - 160017
18 Lucknow Office No - 508 & 509, 5th Floor, Shalimar Titanium Corporate Park, Vijaipur Colony, Gomti Nagar, Lucknow, Uttar Pradesh 226010
19 Ludhiana 3rdFloor, Zone D, Property Number 751/120, Block-26, Firoz Gandhi Market, Ludhiana, Punjab - 141001
20 Coimbatore 2nd Floor, 210/5, The Avenue, TV Swamy Road, R S Puram, Coimbatore, Tamil Nadu - 641002
21 Nagpur 1st floor, Block No 101, Plot No-G-121/-1, Salasar Park-1, Gorepeth Road, Canara bank, Law College Square, Dharampeth, Nagpur, Maharashtra - 440010
22 Visakhapatnam Unit no 601, 5th Floor, Plot No 238 & 239, Grand Palace, Dwaraka Nagar, Visakhapatnam, Andhra Pradesh - 530016
23 Rajkot 3rd Floor, 302-305, RK Iconic, A Wing, 150ft Ring Road, Near Sheetal Park, Puneet Nagar, Bajrang Wadi, Rajkot, Gujarat, 360006

For Complaint

Level 1:

  • For any query/complaint, you can contact at details given below:
    • Contact No.: 18008892525, 7977892525 (WhatsApp), (24*7)
    • Email: we [dot] care [at] jiocredit [dot] in (Mon-Sat, 10am-7pm)

Level 2:

  • If your Complaint is not resolved within 7 working days, then you can contact to the Grievance Redressal Officer at the details given below:
    • Contact No.: 18008912057 (Mon-Fri, 10am-7pm)
    • Email: gro [dot] jcl [at] jiocredit [dot] in (Mon-Sat, 10am-7pm)

Level 3:

  • If your Complaint is not resolved within 15 working days or you are not satisfied with the resolution provided at Level 2 then you can contact to the Principal Nodal Officer at the details given below:
    • Contact No.: 18008914057 (Mon-Fri, 10am-7pm)
    • Email: pno [dot] jcl [at] jiocredit [dot] in (Mon-Sat, 10am-7pm)

Level 4:

  • If your query still not resolved within 30 dayds, then you can also lodge your complaint online through:
  • You can also write your query to the address given below:
    Address: Centralised Receipt and Processing Centre,
    Reserve Bank of India, 4th Floor,
    Sector 17, Chandigarh - 160017
  • You can also fill this Complaint Form .
  • For insurance related complaints, you can call at 155255, 18004254732 or mail at complaints [at] irdai [dot] gov [dot] in or you can also lodge your complaint online through Bhima Bharosa Portal .

Office Addresses

Sr No. Office Contact No. Timing Address
1 Registered Office 022-35554094 Mon-Sat , 9:30am-6:30pm 1st Floor, Building 4NA, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai - 400051, India
2 Corporate Office - Mon-Fri, 9:30am-6:30pm 7th Floor, B Wing, Building No. 24, Dhirubhai Ambani KnowledgeCity (DAKC), Kopar Khairane, Navi Mumbai - 400710

Social Sites

Parent Article: 
Jio Financial Services Contact No. 022-3555 4094