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Jio Credit Contact No. 1800 889 2525

Updated on Friday, 18 July 2025 - 5:40pm
Toll free Number(s): 
  • 1800 889 2525 (For Contact Support)
All India Number(s): 
  • 79778 92525 (For WhatsApp Support)
Website: 
Official Website
iOS App: 
JioFinance
Android App: 
JioFinance: For your life!

Email

  • we [dot] care [at] jiocredit [dot] in (For General Query)

Important Link

Branch Offices Address

Timing: 9:30am-5pm
Operating Days: Mon-Fri

Sr No. Location Address
1 Gurugram 6th Floor, Splendor Trade Tower, Sector 65, Gurugram, Haryana - 122001
2 Bengaluru Tower-A, Ground floor, IBC Knowledge Park, Bannerghatta Road, Bhavani Nagar, S.G. Palya, Bengaluru, Karnataka-560029
3 New Delhi Unit No. 4 to 8A, 10 & 13, First Floor, Vijaya Building, 17 BK Road, Connaught Place, New Delhi - 110001
4 Hyderabad Meenakshi Tech Park, 7th Floor, Block A, Survey No.38 & 39, Gachibowli Road, Rangareddy, Hyderabad, Telangana-500032
5 Kolkata Globsyn Crystals, Tower 1, 10th Floor, Bidhannagar, Kolkata, West Bengal 700091
6 Ahmedabad AWFIS, A wing, 11th to 13th Floor, Krish Cubical, Sindhubhavan Road, Thaltej, Ahmedabad, Gujarat-380059
7 Chennai The Executive Zone, Shakti Towers-1, 766, Anna Salai, Chennai - 600002, Tamil Nadu, India.
8 Pune 1st & 2nd, Floor, Nucleus mall, Opposite Police Commissioner Office, 1st Church Rd, Camp, Pune, Maharashtra-411001
9 Jaipur First floor, Shop No S-3 to S-7, Geejgarh Tower, Civil Lines, Hawa Sarak, Jaipur, Rajasthan 302006.
10 Indore AWFIS, Winway World Offices, 2nd Floor, Plot No. B-7, Scheme No. PU-4 Commercial, Vijay Nagar, Indore, Madhya Pradesh 452010

For Complaint

Level 1:

  • For any complaint you can contact at the details given below:
    • Contact No.: 18008892525, 7977892525 (WhatsApp), 24X7
    • Email: we [dot] care [at] jiocredit [dot] in (Mon-Sat, 10am-7pm)

Level 2:

  • If you have not received the resolution within 7 working days, or you are not satisfied with the resolution provided at Level 1 you can escalate the issue to the Grievance Redressal Officer at the details given below:
    • Contact No.: 18008912057 (Mon-Fri, 10am-7pm)
    • Email: gro [dot] jcl [at] jiocredit [dot] in

Level 3:

  • If you have not received the resolution within 15 working days, or you are not satisfied with the resolution provided at Level 2 you can escalate your issue further to the Principal Nodal Officer at the details given below:
    • Contact No.: 18008914057 (Mon-Fri, 10am-7pm)
    • Email: pno [dot] jcl [at] jiocredit [dot] in

Level 4:

  • If you have not received the resolution within 30 days, or you are not satisfied with the resolution provided at above Level, then you can lodge your complaint online through Complaint Management System (CMS) Portal or Sachet Portal .
  • You can also write letter to the address given below:
    • Address: Centralised Receipt and Processing Centre,
      Reserve Bank of India, 4th Floor,
      Sector 17, Chandigarh - 160017
  • You can also lodge your complaint by filling this Form .

Debt Management Agencies Contact Details

Sr No. Location Agency Authorized Name Contact No. Email Address
1 Mumbai Pepper Advantage India Pvt. Mukund Kulkarni 9920577880 mkulkarni [at] in [dot] pepper-advantage [dot] com 2nd Floor, Unit 1,VIOS Tower,Off eastern freeway,Near Wadala truck terminal,Wadala east,Mumbai Maharashtra -400037
2 Madhya Pradesh Addivya Associates Priyanka Awasthi 9826172383 aadivyaassociates2019 [at] gmail [dot] com 49/1, A P R Colony, Katanga Sadar Bazar cantt Jabalpur Madhya Pradesh-482001
3 Maharashtra Arrise Bpo Solution Pvt. Kunal Sawhney 9223171731 sanjay [dot] lembhe [at] arrisebpo [dot] com Arrise house, Plot No-A326/328/330, Road No-26, MIDC Wagle Industrial Estate Thane (West)-400604
4 Tamil Nadu / Karnataka Collman Services Sundari Vijayakumar 9176604001 sarangansampath [at] collman [dot] in Sarangan Sampath, No 6. Jawaharlal Nehru Road, Anna Nagar West Chennai-600040
5 Indore Madhya Pradesh Siddhi Vinayak Enterprises Ajit Singh Rathore 9111110525 ajitsinghrathore23 [at] gmail [dot] com 206, Oasis Trade Center ,20/23 Y. N. Road Indore (M P) -452001
6 Rajkot Raj Rajeshwari Enterprise Kuldeepsi nh Chauhan 9974700050 rajrajeshwarienterprise [dot] 101 [at] gmail [dot] com 402-403, Infinity Building, Near Gokul - Mathura Complex, Ayodhya Chowk, 150 ft. Ring Road, Rajkot, Gujarat - 360007.
7 Karnataka, entire East Zone Fair Advisory And Legal Services Nidhi Prakash Yadav 9031040500 nidhi_kgdn [at] rediffmail [dot] com Urao Basti, House no 455, Old Sitaram dera, AGRICO Jamshedpur east Singhbhum Jharkhand-831009
8 Ahmadabad Honey Agency Hitendrak umar Joshi 9925200401 honey [dot] agency17 [at] gmail [dot] com S/18, Pramukh Dham - B Complex, Malpur Road, Modasa, Gujarat - 383315.
9 Chattisgarh Infinity Services Mohammed Israr 8370066666 infinityservices [at] infiserve [dot] com HIG C-21, Sector-1, Devendra Nagar, Raipur C.G-492001
10 Mumbai Mswipe Capital Pvt Ketan Patel 9082814939, 9820700531 kunal [dot] shah [at] mswipe [dot] com 26th Floor,A2602 Marathon Futurex ,N M Joshi Marg Mafatlal Mills Compound, Lower Parel Mumbai Maharashtra-400013
11 Delhi Essencia Outsourcing Services Pvt. Rishi Kumar 9899056229 rishi [dot] kumar [at] essenciaoutsourcing [dot] com Rishi Kumar : Ground Floor Right Portion,C/o Surjeet Singh BE-327,Street No. 3,Hari Nagar west Delhi New Delhi-110064
12 PAN India Spocto Solution Pvt Sumeet Srivastava 9987633363 spocto-support [at] spocto [dot] com 6th Floor, Unit No.A, Techniplex I Techniplex Complex, Opp Veer Savarkar Flyover, Goregaon Mumbai, Mumbai, Maharashtra,400062
13 Jaipur- Rajasthan My Credit Financial Services Brij Kishore Shukla 9205245363 mycreditfinancia123 [at] gmail [dot] com Plot No. 445A, Acharya Kriplani Marg Jaipur -302007 Rajasthan
14 Lucknow-Utter Pradesh Vardavinayak a Business Solution Pvt. Shiv Ram Tripathi 9889127000 tripathi [dot] sr71 [at] gmail [dot] com House No G-24, Sanjay Gandhi Puram Faizabad Road, Indra Nagar Lucknow-226016 Utter Pradesh

Offices Address

Sr No. Office Contact No. Address Timing
1 Regd. Office 022-35554094 1st Floor, Building 4NA, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai - 400051, India Mon-Sat , 9:30am-6:30pm
2 Corporate Office - 7th Floor, B Wing, Building No. 24, Dhirubhai Ambani KnowledgeCity (DAKC), Kopar Khairane, Navi Mumbai - 400710 Mon-Fri, 9:30am-6:30pm

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Parent Article: 
Jio Financial Services Contact No.