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| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For IPPB related queries or complaints | 155299, 033-22029000 |
| 2 | For any complaints/queries regarding net banking | dopebanking [at] indiapost [dot] gov [dot] in |
| 3 | Circle Public Grievances Nodal Officers | 0141-2372020, pg [dot] rj [at] indiapost [dot] gov [dot] in |
| Sr No. | Designation | Contact No. | |
|---|---|---|---|
| 1 | Chief Postmaster General | 0141-2379279 | cpmg_raj [at] indiapost [dot] gov [dot] in |
| 2 | Post Master General (BD & MKTG) | 0141-2368272 | pmgbd_jaipur [at] indiapost [dot] gov [dot] in |
| 3 | Director Postal Services (HQ), Jaipur | 0141-2376470 | dpsjaipur [at] indiapost [dot] gov [dot] in |
| 4 | Director of A/Cs (P)/CIFA | 0141-2701482 | dapjaipur [at] indiapost [dot] gov [dot] in |
| 5 | Post Master General, Western Region, Jodhpur-342 001 | 0291-2432800 | pmg_jodhpur [at] indiapost [dot] gov [dot] in |
| 6 | Director Postal Services (W/R), Jodhpur | 0291-2430902 | dpsjodhpur [at] indiapost [dot] gov [dot] in |
| 7 | Post Master General, Southern Region, Ajmer-305 006 | 0145-2433602 | pmg_ajmer [at] indiapost [dot] gov [dot] in |
| 8 | Director Postal Services, Ajmer | 0145-2433201 | dpsajmer [at] indiapost [dot] gov [dot] in |
| Sr No. | Division | Contact No. | |
|---|---|---|---|
| 1 | Ajmer | 0145-2432436 | doajmer [dot] rj [at] indiapost [dot] gov [dot] in |
| 2 | Alwar | 0144-2700209 | doalwar [dot] rj [at] indiapost [dot] gov [dot] in |
| 3 | Barmer | 02982-220392 | dobarmer [dot] rj [at] indiapost [dot] gov [dot] in |
| 4 | Beawar | 01462-255553 | dobeawar [dot] rj [at] indiapost [dot] gov [dot] in |
| 5 | Bharatpur | 05644-223462 | dobharatpur [dot] rj [at] indiapost [dot] gov [dot] in |
| 6 | Bhilwara | 01482-220758 | dobhilwara [dot] rj [at] indiapost [dot] gov [dot] in |
| 7 | Bikaner | 0151-2205272 | dobikaner [dot] rj [at] indiapost [dot] gov [dot] in |
| 8 | Chittorgarh | 01472-294511 | dochittorgarh [dot] rj [at] indiapost [dot] gov [dot] in |
| 9 | Churu | 01562-250282 | dochuru [dot] rj [at] indiapost [dot] gov [dot] in |
| 10 | Dholpur | 05642-220154 | dodholpur [dot] rj [at] indiapost [dot] gov [dot] in |
| 11 | Dungarpur | 02964-231481 | dodungarpur [dot] rj [at] indiapost [dot] gov [dot] in |
| 12 | Jaipur City | 0141-2369780 | dojaipurcity [dot] rj [at] indiapost [dot] gov [dot] in |
| 13 | Jaipur Moffusil | 0141-2301996 | dojaipurmoffussil [dot] rj [at] indiapost [dot] gov [dot] in |
| 14 | Jaisalmer | dojaisalmer [dot] rj [at] indiapost [dot] gov [dot] in | |
| 15 | Jhunjhunu | 01592-233022, 01592-232349 | dojhunjhunu [dot] rj [at] indiapost [dot] gov [dot] in |
| 16 | Jodhpur | 0291-2632250 | dojodhpur [dot] rj [at] indiapost [dot] gov [dot] in |
| 17 | Kota | 0744-2451651 | dokota [dot] rj [at] indiapost [dot] gov [dot] in |
| 18 | Nagaur | 01582-240765 | donagaur [dot] rj [at] indiapost [dot] gov [dot] in |
| 19 | Pali | 02932-250008 | dopali [dot] rj [at] indiapost [dot] gov [dot] in |
| 20 | RMS J DIVISION Ajmer | 0145-2432052 | rmsdoj [dot] rj [at] indiapost [dot] gov [dot] in |
| 21 | RMS JP Division | 0141-2222091 | rmsdojp [dot] rj [at] indiapost [dot] gov [dot] in |
| 22 | RMS ST Dn. Jodhpur | 0291-2513658 | rmsdoST [dot] rj [at] indiapost [dot] gov [dot] in |
| 23 | Sawaimadhopur | 07462-220393 | dosawaimadhopur [dot] rj [at] indiapost [dot] gov [dot] in |
| 24 | Sikar | 01572-253761 | dosikar [dot] rj [at] indiapost [dot] gov [dot] in |
| 25 | Sirohi | 02972-224432 | dosirohi [dot] rj [at] indiapost [dot] gov [dot] in |
| 26 | Sriganganagar | 0154-2460521 | dosriganganagar [dot] rj [at] indiapost [dot] gov [dot] in |
| 27 | Tonk | dotonk [dot] rj [at] indiapost [dot] gov [dot] in | |
| 28 | Udaipur | 0294-2429251 | doudaipur [dot] rj [at] indiapost [dot] gov [dot] in |
| Sr No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Superintendent, Jaisalmer Division | 02992-294090 | dojaisalmer [dot] rj [at] indiapost [dot] gov [dot] in | Jaisalmer Division Division- 345001 |
| 2 | Superintendent of Post Offices, Sriganganagar Division | 0154-2460098 | dosriganganagar [dot] rj [at] indiapost [dot] gov [dot] in | Sriganganagar Division-335001 |
| 3 | Superintendent of Post Offices, Sirohi Division | 02972-222292 | dosirohi [dot] rj [at] indiapost [dot] gov [dot] in | Sirohi Division, Sirohi-307001 |
| 4 | Superintendent of Post Offices,Nagaur Division | 01582-240573 | donagaur [dot] rj [at] gmail [dot] com | Nagaur Division, Nagaur, Rajasthan -341001 |
| 5 | Superintendent of Post Offices, Bikaner Division | 0151-2203968 | dobikaner [dot] rj [at] indiapost [dot] gov [dot] in | Bikaner Division, Bikaner - 334001 |
| 6 | Superintendent of Post Offices, Dungarpur Division | 02964-230934 | dodungarpur [dot] rj [at] indiapost [dot] gov [dot] in | Dungarpur Division, Dungarpur - 314001 |
| 7 | Superintendent of Post Offices, Chittorgarh Division | 01472-240354 | dochittorgarh [dot] rj [at] indiapost [dot] gov [dot] in | Chittorgarh Division, Chittorgarh-312001 |
| 8 | Supdt of post office Sawai Madhopur division | 07462-220239 | dosawaimadhopur [dot] rj [at] indiapost [dot] gov [dot] in | Sawai Madhopur division |
| 9 | Superintendent of Post Offices Churu Division | dochuru [dot] rj [at] indiapost [dot] gov [dot] in | Churu Division - 331001 | |
| 10 | Sr Superintendent of Post Offices, Alwar Division | 0144-2337276 | doalwar [dot] rj [at] indiapost [dot] gov [dot] in | Alwar Division, Alwar - 301001 |
| 11 | Superintendent of post offices, Jhalawar Division | dojhalawar [dot] rj [at] indiapost [dot] gov [dot] in | Jhalawar Division, Jhalawar-326001 | |
| 12 | Superintendent of post offices, Jaipur Moffussil Division | 0141-2302055 | dojaipurmoffussil [dot] rj [at] indiapost [dot] gov [dot] in | Jaipur Moffussil Division, Jaipur-302016 |
| 13 | Assistatnt Director-I, O/o Postmaster General Rajasthan Western Region | 0291-2432703 | pmg_jodhpur [at] indiapost [dot] gov [dot] in | O/o Postmaster General Rajasthan Western Region Jodhpur-342001 |
| 14 | Assistatnt Director-II, O/o Postmaster General Rajasthan Western Region | 0291-2430585 | pmg_jodhpur [at] indiapost [dot] gov [dot] in | O/o Postmaster General Rajasthan Western Region Jodhpur- 342001 |
| 15 | Sr. Superintendent of Post Offices, Jodhpur Division | 0291-2632250 | dojodhpur [dot] rj [at] indiapost [dot] gov [dot] in | Jodhpur Division, Jodhpur-342001 |
| 16 | Sr. Postmaster Jodhpur Head Post Office, Jodhpur | 0291-2636746 | srpmjodhpur [dot] rj [at] indiapost [dot] gov [dot] in | Jodhpur Head Post Office, Jodhpur - 342001 |
| 17 | Accounts Officer (RIFA), O/o Postmaster General Rajasthan | 0291-2433668 | pmg_jodhpur [at] indiapost [dot] gov [dot] in | O/o Postmaster General Rajasthan Western Region Jodhpur- 342001 |
| 18 | Accounts Officer (SBCO, O/o Postmaster General Rajasthan | 0291-2630331 | pmg_jodhpur [at] indiapost [dot] gov [dot] in | SBCO, O/o Postmaster General Rajasthan Western Region Jodhpur- 342001 |
| 19 | Sr. Superintendent of POsts, Jaipur City Division 302006 | 0141-2364432 | dojaipurcity [dot] rj [at] indiapost [dot] gov [dot] in | Jaipur City Division 302006 |
| 20 | Sr. Postmaster | 0141-2372214 | jaipurgpo [at] indiapost [dot] gov [dot] in | Jaipur GPO 302001 |
| 21 | SRM 'ST' Dn. Jodhpur | 0291-2513657 | rmsdost [dot] rj [at] indiapost [dot] gov [dot] in | SRM 'ST' Dn. Jodhpur O/o SRM 'ST' Dn. Jodhpur-342011 |
| 22 | superintendent of Post Offics, Barmer Division | 02982-220443 | spbarmer12 [at] gmail [dot] com | Barmer Division, Barmer-344001 |
| 23 | Superintendent of Post offices, Pali Division | 02932-220362 | dopali [dot] rj [at] indiapost [dot] gov [dot] in | Pali Division,Pali-306401 |
| 24 | Superintendent of Post offices, Sikar division | 01572-253761 | dosikar [dot] rj [at] indiapost [dot] gov [dot] in | Sikar division,Sikar-332001 |
| 25 | Assistant Postmaster General (BD & Mails) | 0141-2369236 | apmgbdmails [dot] rj [at] indiapost [dot] gov [dot] in | Office of the Chief Postmaster General, Rajasthan Circle, Jaipur - 302007, |
| 26 | Assttistant Postmaster General (Vig. & Legal.) | 0141-2367439 | vig [dot] rj [at] indiapost [dot] gov [dot] in | Office of the Chief Postmaster General, Rajasthan Circle, Jaipur - 302007, |
| 27 | Assistant Director (PG & INV) | 0141-2362020 | pg [dot] rj [at] indiapost [dot] gov [dot] in | Office of the Chief Postmaster General Rajasthan Circle,Jaipur -302007 |
| 28 | Assistant Director (Rectt. & Estt. Phil) | 0141-2368013 | personal [dot] rj [at] indiapost [dot] gov [dot] in | Office of the Chief Postmaster General, Rajasthan Circle, Jaipur - 302007 |
| 29 | Assistant Director (Stock & Bldg), Jaipur | 0141-2370041 | cit [dot] rj [at] indiapost [dot] gov [dot] in | Jaipur Office of the Chief Postmaster General, Rajasthan Circle, Jaipur - 302007 |
| 30 | Account Officer, ICO ( SB) | 0141-2369656 | icosb [dot] rj [at] indiapost [dot] gov [dot] in | Office of the Chief Postmaster General, Rajasthan Circle Jaipur- 302007 |
| 31 | Astt. Divisional Manager | 0141-2379212 | pli [dot] rj [at] indiapost [dot] gov [dot] in | Office of the Chief Postmaster General, Rajasthan Circle, Jaipur - 302007 |
| 32 | Asstt. Account Officer | 0141-2366697 | bgt [dot] rj [at] indiapost [dot] gov [dot] in | Office of the Chief Postmaster General, Rajasthan Circle, Jaipur - 302007 |
| 33 | Assistant Director (Tech), Jaipur Office | 0141-2379211 | cit [dot] rj [at] indiapost [dot] gov [dot] in | Jaipur Office of the Chief Postmaster General, Rajasthan Circle Jaipur-302007 |
| 34 | Sr. Superintendent of Post Offices, Udaipur Division | doudaipur [dot] rj [at] indiapost [dot] gov [dot] in | Udaipur Division Udaipur -313004 | |
| 35 | Superintendent of Post Offices, Tonk Division | dotonk [dot] rj [at] indiapost [dot] gov [dot] in | Tonk Division,Tonk-304001 | |
| 36 | Senior Superintendent RMS 'JP' Division | 0141-2222091 | dormsjp [dot] rj [at] indiapost [dot] gov [dot] in | RMS 'JP' Division, Jaipur - 302006 |
| 37 | Accounts officer (Postal), Office of the General Manager (Finance) | 0141-2701368 | dapjaipur [at] indiapost [dot] gov [dot] in | Office of the General Manager (Finance), Postal Accounts Jhalana Dungari Jaipur-302004, |
| 38 | Executive Engineer (Civil), Postal Civil Division | 0141-2365941 | eepcdjp [at] yahoo [dot] co [dot] in, | Postal Civil Division, Jaipur-302007 |
| 39 | Executive Engineer (Electrical) Electrical Division | 0141-2708841 | eeeped [at] rediffmail [dot] com | Electrical Division , Jaipur |
| 40 | Asstt. Director- I O/o the Postmaster General | 0145-2433901 | staff [dot] ajmer [at] indiapost [dot] gov [dot] in | O/o the Postmaster General, Raj. Southern Region, Ajmer, 305001, |
| 41 | Asstt. Director-II O/o the Postmaster General, Raj. Southern Region | pmg_ajmer [at] indiapost [dot] gov [dot] in | O/o the Postmaster General, Raj. Southern Region, Ajmer, 305001 | |
| 42 | Accounts officer O/o the Postmaster General, Raj. Southern Region | 0145-2433102 | accts [dot] ajmer [at] indiapost [dot] gov [dot] in | O/o the Postmaster General, Raj. Southern Region, Ajmer, 305001, |
| 43 | Supdt. of Post offices, Bharatpur Division. | 05644-222125 | dobharatpur [dot] rj [at] indiapost [dot] gov [dot] in | Bharatpur Division. Bharatpur-321001 |
| 44 | Supdt. of Post offices, Dholpur Division | 05642-220158 | dodholpur [dot] rj [at] indiapost [dot] gov [dot] in | Dholpur Division Dholpur- 328001 |
| 45 | Supdt. Postal Store Depot | 0141-2223079 | spsdjp [at] gmail [dot] com , psdjaipur [dot] rj [at] indiapost [dot] gov [dot] in | Supdt. Postal Store Depot, Baria House Jaipur- 302006 |
| 46 | Ajmer Division | 0145-2432436, 0145-2420401 | doajmer [dot] rj [at] indiapost [dot] gov [dot] in | Ajmer Division Ajmer-305001 |
| 47 | Sr. Postmaster Ajmer Head Post office Ajmer | 0145-2429437, 0145-2432145 | postmaster [dot] ajmer [at] gmail [dot] com | Ajmer Head Post office Ajmer- 305001 |
| 48 | Superintendent RMS, 'J' Division | 0145-420501 | rmsdoj [dot] rj [at] indiapost [dot] gov [dot] in | RMS, 'J' Division Ajme- 305001 |
| 49 | Supdt. of Post offices, Beawar Division | 01462-251817, 01462-255553 | dobeawar [dot] rj [at] indiapost [dot] gov [dot] in | Beawar Division, Beawar-305901 |
| 50 | Supdt. of Post offices, Bhilwara Dn. | 01482-220758, 01482-220334 | dobhilwara [dot] rj [at] indiapost [dot] gov [dot] in | Bhilwara Dn. Bhilwara- 311001 |
| 51 | Supdt. of Post Offices, Jhunjhunu Division | 01592-232349 | dojhunjhunu [dot] rj [at] indiapost [dot] gov [dot] in | Jhunjhunu Division Jhunjhunu-333001 |
| 52 | Kota Division | 0744-2451665 | dokota [dot] rj [at] indiapost [dot] gov [dot] in | Kota Division Kota- 324001 |
| Level | Whom to Contact |
|---|---|
| 1 | Postmaster / In-charge of the Post Office where the transaction has taken place. |
| 2 | Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. |
| 3 | The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. |
| Sr. No. | Complaint | Designation | Contact No. | Address | |
|---|---|---|---|---|---|
| 1 | Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. | Public Grievance | PG Division: 011-23036397 Director(PG): 011-23096151, 011-23036814, Dy.General Manager(SP/BP): 011-23096075 , ADG (IM): 011-23096112, DDG (PG): 011-23096087 |
i) (PG) Division, Postal Directorate, New Delhi 110 001. ii) Dy. General Manager (BP) for EPP, LP, BP. iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel. |
|
| 2 | Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. | Deputy Director General (PG & OA) | 011-23096087 | ddgpg [at] indiapost [dot] gov [dot] in | Dak Bhavan, Sansad Marg, New Delhi-110001. |
| 3 | All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. | Chief General Manager (PLI), PLI Directorate | 011-24672461 | cgmplidte [at] gmail [dot] com | Chanakya Puri, New Delhi-110021. |
| 4 | Pension matters of postal employees and matters relating to Gramin Dak Sevaks | Deputy Director General (Establishment) | Dak Bhavan, Sansad Marg, New Delhi-110001. |
Jaipur General Post Office
Mirza Ismail Rd, Pink City,
Jaipur, Rajasthan 302001