IRCTC Air Contact No. 1800 110 139

I have been booked e-ticket through internet banking for 6 members from davangere to bangalore on 16th august for the train on 30th august . Now i want to cancel the e-ticket for only 2 persons out of 6 members today i.e., on 18th august. I sit possible to cancel for 2 members seoarately, or do i need to cancel the whole ticket. please clarify?

Sir Iam working in Indian Airforce. Presently posted to Suratgarh. Iam a regular customer of Indian railway. My journey was on 18 nov 2011 in Avadh assam express from suratgarh to newdelhi and onwards from newdelhi to thrissur in kerala express on 19 Nov 2011. I had cancelled my train ticket on 18 november 2011 at 11:48 hrs.cancellation Fee cut from me 413. I had paid 882 total for the ticket .I had cancelled before 4 hours of the departure of train. As per existing railway rules 25% of total pay will be cut if you are cancelling the ticket with in 24 hours before departing the train. 25% comes around 220. only .Please refund the rest of the money to my ICICI ACCOUNT NUMBER 163001503023 as early as possible. my email id is prakashmookonil [at] rediffmail [dot] com kindly do the needful and give me a reply

Dear Sir,Madam
I have Booked my ticket from Bhubaneswarl to Bargarh road on 16th nov 2011 in BBS BLGR Superfast exp.from my SBI debit card,At the time of transaction, page suddenly got block and amount has been deducted from my account.
so please refund my amount as early as possible.
My user ID:-amar7272

Dear Sir/Madam,

Amt. not credited Against following PNR Nos. - Cancelled Tickets

Transaction Id - 0411239552 PNR No.s - 6403022846 Refund Amt. - 651.00 Cancelled Dt - 02/11/2011 Receipt No. - 3185018 Refund Dt - 03/11/2011

Transaction Id - 0411251668 PNR No.s - 6303024401 Refund Amt. - 651.00 Cancelled Dt - 03/11/2011 Receipt No. - 2002570729 Refund Dt - 08/11/2011

Failed Transaction

Transaction Id - 0411242254 Refund Amt. - 821.00 Cancelled Dt - 02/11/2011 Receipt No. - 2002571341 Refund Dt - 08/11/2011

Please do the needful at the earliest as the matter is almost 12 days old.

Even forwarded concerned Bank Statement.

I have booked four tickets from Pune to Chennai through online, Date of Journey:23-07-2011. Out of 4 tickets only two tickets got confirmed and remaining two ticket has not been confirmed (WaitingList). So we have tried to cancel the Waiting List tickets but it was not allowed (as chart was prepared on originating/previous remote location). I have filed TDR Claim also. IRCTC Replied a letter about, for verification purpose proof of TTR signed tickets and some kind of proof also. But while travelling, After informing TTR about the travelling of two passengers (ie confirmed tickets).For the verification, TTR has not signed in our e-ticket copy. To my knowledge TTR has signed in the original chart sheet. I don’t have any other valid proof of signed tickets. Kindly refer all the below details and it’s been a long time kindly refund the remaining two ticket (Waiting List) amount as soon as possible.

Ref : TDR RefNo.ekt2011081903105724
TDR Filling Date : 19-Aug-2011
TDR Status : CCM Registered.
PNR No : 8545069897

I have booked the ticket on 10th Nov,2011 from Secunderabad jn to Bhopal jn for 25th Jan ,2012.after making the payment,the amount gets deducted from my account but in the booked history of Irctc,ticket is not booked for the same.What to do now?Please tell me,amount of Rs.360 has already been deducted from my account.But in the failed transaction link of Irctc,It showed that payment not received from the bank.I want my money back!!Please tell me what to do?

dear sir,

I booked tic for kancheguda express from chennai egmore to kancheguda
in 2nd class ac, i booked three tickets with two senior citizens(total
fare 2398). first time when ma transaction canceled dey detected 388
only why i don know. 2nd time i tried dey detected 2398. The amt 2398
has been returned but not the 388. can u pls check out n call to this
no(9787031555). I mailed many times but no reply your side. please inform me
as soon as possible.

login id : tenpadhu.
regards ,

padnmanabhan N

On 7 nov 2011 i booked my reservation through irctc site. i made the payment by SBI ATM card twice but the money has been deducted on both occasions but reservation has made for only once(for this transaction ID : 0413358637).
For transaction ID : 0413342295 there was no ticket generated but amount has been deducted from my atm card.
Money that has been deducted from my SBI account for transaction id : 0413342295 is 556/-.

In one transaction ticket has been generate and in another no ticket was generated if it was not recieved then why money was deducted from my account.
My irctc id is : nirajpal60

there are so many complaints against irctc and yet they do not bother about it.

how can i get money back??
please do the needful

IRCTC clearly has sizing issues. The servers are always overloaded, with requests getting timed out many times. And to make matters worse, I cannot even refresh the page!
I am very much doubtful IRCTC management has ever looked at the statistics of transaction failures (provided their technical illiteracy allows them to make any sense of it). If they have, I am amazed at their shamelessness. I can overlook that it took me ages to log in and reach the payment page. The system's flawed design is clearly revealed when it cannot handle the payment response from payment gateway, which should have been given the highest priority. Fare refund is NOT a solution for there is an additional booking amount that most banks charge for booking tickets and that amount is NOT refunded.

With the use of internet based ticketing on the rise, the problems are only going to get uglier.
For now, after losing my money to the payment gateway, I am going to a travelling agent to get the job done. Thanks for nothing IRCTC.

Please help me:
On 5 nov 2011 and 6 nov 2011 i booked my reservation through irctc site.
Train No: 12893 Train Name: BBS BLGR SUPER Date Of Journey: 07-Nov-2011
I made the payment by sbi online debit card twice but the money has been deducted and no reservation made for me.
It is displaying that Payment Not Received From Bank
username: puchuginy
transaction id for this is : 0412695536 and 0412692297
and money deducted from my SBI account is 832+832=1664.

Please refund my money.

Amount cut but ticket not booked
hello sir today i have been booked a ticket from L.T.T to Allahabad in Lokmanya tilak terminas rajendra nagar exp train No. 13202 ,( 3rd Nov. 2011 around 11.30 am).
(1395.00+10) money was deducted but ticket was not booked please make sure that i get my money back,
transaction Id.- 0411697715 (SBI Bank transaction)
please refund my money to my account no. 30644515200, branch
Shekh pur Ashik bank code -9915
Please make sure i get it early..please reply to this.

Thanks
MOHD PARVEJ KHAN
Mob- 9167560274

On 4 nov 2011 i booked my reservation through irctc site. i made the payment by sbi online twice but the money has been deducted and no reservation made for me.
transaction id for this is : 0412190225 and 0412140870
and money deducted from my SBI account is 127/-.

In both the cases refuned details says that "Payment Not Received From Bank".
if it was not recieved then why money was deducted from my account.
My irctc id is : ssttomar

there are so many complaints against irctc and yet they do not bother about it.

how can i get money back??
please do the needful

hello sir today i have been booked a ticket from Ahmedabad to mumbai in karnavati train (2 Nov. 2011 around 5.30 pm).
(137.00+11.03) money was deducted but ticket was not booked please make sure that i get my money back,
Ref No.- 1102170647 (Hdfc Bank transaction)

please refund my money to my account no. 02121050130642 , GOREGAON EAST

please make sure i get it early..please reply to this.
thank you

chetan bhatt
9702752131

hello sir,
i cancelled my ticket on 28 october-11 (Pnr Number: 6102078820 Transaction ID: 0401193401) but till today i could not get refund money in my account. please take a action on it and refund money as soon as possible

regards

RK KAPIL
m-09950482699

Hi Sir,

Please find the details below the train got cancelled on 14-Oct-11 and it has not reached Hyderbad from chennai, its reached only Guntur and the train got cancelled.
They told that the amount till Guntur will only charged and rest amount wil b refund to my account. Kindly please check into this and refund my amount.

PNR Number: 4546100261
Date Of Journey: 14/10/2011
Total: Rs 1198.00
From Station: CHENNAI CENTRAL(MAS)
To Station: HYDERABAD DECAN(HYB)
Train No: 12603
Transaction ID: 0397318199
Booked On: 28-9-2011

Please refund the amount
ICICI Bank : 021201532556

Regards,
Shakeel

I Booked the Ticket Through Online. But un expectedly I selected female on behalf of Male. How to change this? Is there is any problem by travelling with the same ticket?

resp sir,
i have booked ticket for 2 persons on 24.10.2011 1) vinod.a. m 38 and 2) sunil keswani m 41 from chennai to hyderabad
by train no 12603 for travel date 5.12.2011. after making payment, page on internet did not open for long time
so i checked account of my hdfcbank by internet from which direct debit payment was made. the amount was debited.
but now after 1 hour still the website shows 2 seats available as it showed previously. it means payment has been made and tickets have not been booked, kindly inform what has really happened , please message to my mobile PNR no 9842708890 and also mail to me at vinod2k_2000 [at] yahoo [dot] com my e-ticket.

the worst site which i never found i was to try book Tatkal ticket at 8 am but i am very strange that site is not open then what is the meaning of online booking ?? railway department or ministry kindly look in this matter common man not book ticket through the internet.That why ticket are black marketing in open market.

Sir,
A ticket was booked through SBI internet banking today (19/10/2011) for two persons i.e Dr H Hevito Shohe & Simon Sumi age 48 & 35 years respectively at train No 15606 GHY intercity to be boarded on 20/10/2011 from DMV.In this connection,due communication problem,the ticket was not issued nor the PNR No. could be retrived,although the money is being deducted from my SBI account No.10284311291.This ticket may kindly be cancelled and the money return to my account,since I have already booked another ticket for the same journey,and that I do not know the PNR NO to cancel the same.
Sincerly yours
Dr H Hevito Shohe
Mob No.09436012456

Dear Sir,
I booked tickets for up and down from Secunderbad to Palakol on Sunday i.e., 16-10-2011. But now I could not access my ID: bkingslee. However i used the regular password only, but it is showing that my password is wrong. So kindly help me to login and take the printouts of the booked tickets.

My email id: bkingslee [at] gmail [dot] com

Hello Sir,
I was trying to book ticket from bangalore to kudachi. Transaction was successful. Everything was done. Amount was deducted from my account. But the booked history is not showing my ticket, what shouls i do now???

Account: ICICI bank.
Net banking.

irctc username: vgandolkar

Can you please do something.

I am lot tensed.

Dear sir, I, Safik khan, is availing online ticket booking facility since last 3 month. but yesterday 15th Oct i try to book ticket and almost is done. when process in transaction some technical fault my ticket is not booking but my sbi card had deducted money two times 1864*2= 3728. money deducted . So pls sir do something and refund money my account no is 31880062543. I so beg to you sir.

Dear Sir/Madam, Mai ne train no -12203 mai tikat lene ke bad mera paisa kat gaya avitak nahi mila hai.mera transaction no-0389084332, mobil no-9547408980

hi sir,
My account got deactivated As i am not using it for long period.I tried create new account ,but i am unable to do it as i am getting error "mail id and mobile number already registered"
Please help to reactivate my account Or to create new account with same mail id and ph number.
thank you

i have booked a ticket of surat but it have not booked and payement have been done from my account my transaction no is 0403698036 of 4nov 2011 so plz see to and contact me on this no 9004946253

railway reference no0401132374 HDFC bank cheque no 1008080643 dated 08 October 2011.for Rs. 699
i booked and payment made from by HDFC bank account referred to above . but i have not received the ticket . (net banking )i have no PNR reference as the ticket was not generated by the system.
secondly i booked another ticket today only . and the reference is as given below
railway reference 0401126016 HDFC bank cheque no1008075827 dated 8 October 2011 for Rs. 699
i booked and payment made from by HDFC bank account referred to above . but i have not received the ticket . i have no PNR reference as the ticket was not generated by the system.
how i can get the refund please help me.

respected sir/madam

i have booked a ticket through irctc.co.in at 9:00a.m. on 05th October 2011 in Sangam express through Sbi debit card. date of journey is 05th October 2011. the total fare of 1482rs has been deducted from my Sbi account but no ticket was shown in booked history. so kindly credit the amount back in my account.

regards,

thank you.

Narration- POS PRCH
POS 127841243595 IRCTC

account number- 00000031764029226

Branch- pandeypur , varanasi .

Transaction date and time- 05/11/2011 and 9:00am

Contact nomber- 7607888070

Email id- kumar2008rahul [at] aol [dot] com

IRCTC CUSTOMER CARE NUMBER

Customer Care No. 011-39340000
Fax no. 011-23345900

i booked my train tickets for up and down and after some time i forgot my password and not able to login...i also tried to get back new password by giving the new password but it was asking an answer for my favorite pastime which i have given while creating my account..unfortunately i also forgot that favorite pastime.. i am not a gajini kind of person but am a researcher...

so friends, if any of you have a solution for my problem can you please send a mail me to above mail id...

regards
Penchu...
9686324689...

I had updated my profile and in this process, I changed the mobile phone number. After that, I am not able to login. I am asked to enter the mobile verification password, which is not delivered to me. I am a regular user of the service and hence I request that mobile verfication password may be sent at the earliest.

respected sir/madam

i have booked a ticket through irctc.co.in at 9:00pm on 23rd September 2011 in Bhuj-Bandra express through Sbi Netbanking. date of journey is 25th September 2011. the total fare of 320rs has been deducted from my Sbi account but no ticket was shown in booked history. so kindly credit the amount back in my account.

regards,

thank you.

SBI reference id- 0395221699IG68562129

account number- 30759571831

Branch- Bombay market, Surat

Transaction date and time- 23/09/2011 and 9:00pm

Contact nomber- 9712929075

Email id- drrahilpatel [at] gmail [dot] com

Dear Sir/madam
Am facing quite an issue with the site. I have two logins (sabby2907 & kousalya77)
a) in one login it is not updating the profile, wherein am unable to book
b) created another login and did the booking, it asked for password change, which I did , however once with a new password (given "n" number of times) it is not allowing me to login, did password re-set, still system says couldnot re-set your password.
c) now due to unavoidable circumstance, I need to cancel my ticket, which am unable because, the login created for booking got locked and couldn't operate.
Please please please for heaven sake, help me in a) getting update my 1st login and b) re-set the pwd for the second login. Tomorrow is the journey, getting a feel, have lost my money and not able cancel the ticket
thanks to help
Rgds
Sabesan

Dear Sir/Madam,
I was trying to book ticket from SECUNDERABAD to SULLURIPET, Chennai Express on date of journey 16 SEPTEMBER 2011 and i was booking on15 th sept by Tatkal E ticket, Sleeper Class . I have used Andhra Bank Debit Card to get the ticket @ irctc.co.in,Amount of R.359/- has been deducted from my account once but no tickets was booked.So kindly check and credit my money of Rs.359/-.
Reference No. SMS on mobile no-9494399743
Account Number :161210100017140
Bank: Andhra Bank, M.L.A Colony Branch, Hyderabad-500034.
Transaction Date 15-sep-2011 .
Contact Number: 9494399743
E-Mail: lalitsanjus [at] gmail [dot] com

Thanks,

Lalit.

Dear Sir,

I was trying to book ticket from NDLS to PNBE Shramjeevi Express (Train No. 12392) on date of journey 16 SEPTEMBER 2011 and i was booking on13 th sept by E ticket . I have used BOB Internet Banking to get the ticket @ irctc.co.in,Amount of R.938/- has been deducted from my account twice but my Irctc account shows no booked history and no tickets were booked.So kindly cross check and credit my money of Rs.1876/-.bank transactions shows success and Irctc website shows they don't received and my ticket has not booked.so i request you to refund my money as earliest .

BOB Reference No. SMS on mobile no-9718445796, 9654702237

Account Number :21480100009511

bank: Bank Of Baroda, 1 & 2 Chowk, NIT. Faridabad (Haryana)-121001

Transaction Date 13-sep-2011 .

Contact Number: 9654702237

I was trying to book ticket from SBC to VZM Prasanti express(Train No.18464) on date of journey 18 SEPTEMBER 2011 and i was booking on 07 th sept by E ticket . I have used Sbi debit card to get the ticket @ irctc.co.in,Amount of R.1021/- has been deducted from my account twice but my Irctc account shows no booked history and no tickets were booked.So kindly cross check and credit my money of Rs.2,042/-.bank transactions shows success and Irctc website shows they don't received and my ticket has not booked.so i request you to refund my money as earliest .

sbi Reference No. SMS on mobile no-9437526441

Debit Account Number :10575367039

Debit SBI Sunabeda, Orissa

bank: state bank of india

Transaction Date 07-sep-2011 .

Contact Number: 9437526441

Emai id : majhisukadev [at] gmail [dot] co [dot] on
Regards,

Sukadev Majhi

Dear Sir / Madam,

I was trying to book ticket from TADEPALLIPUDAM to SECUNDRABAD GOUTAMI Express(Train No.12737) on date of journey 12 SEPTEMBER 2011 and i was booking on 06 th sept by E ticket . I have used Sbi Netbanking to get the ticket @ irctc.co.in,Amount of R.450/- has been deducted from my account but my Irctc account shows no booked history and no tickets were booked.So kindly cross check and credit my money of Rs.450/-.bank transactions shows success and Irctc website shows they don't received and my ticket has not booked.so i request you to refund my money as earliest .

sbi Reference No. IG 65780684 06-sep-2011

Debit Account Number :00000030397220689

Debit Branch attili, andhra pradesh

bank: state bank of india

Transaction Date 06-sep-2011 at around 12:39 pm .

Transaction id :0387697394

Contact Number: 9966110360/9618727227

Emai id : ramkumar [dot] smo [at] gmail [dot] com

Regards,

ramkumar

Train No. 12509 on 3/8/2011 from Bangalore Cy(SBC) to New Jalpaiguri(NJP) was cancelled, I have filled TDR on 6/8/2011, Ref. No. ekt2011086003018385 (PNR # 4328854450), No refund even after a lapse of about one month, No response either from any irctc authorities. May I have the contact # of the concerned authority or know when my refund will be settled as I have already undertaken a lot of pain in completing the journey without any suitable arrangement by the railway authorities. waiting and lodging complaints for refund; Will someone from irctc (TDR Process Team) be kind enough to put an end to my hardship : SUBIR KUMAR DEY (08001193852)

Hi
This is Vignessh from Chennai...
I have booked a e-ticket on 1-9-2011.. they have debited the amt from my acct. but the ticket status is in failed transaction....To know the reason..
I was calling to the customer care number for the past half an hour.The ring goes on But no one is their to attend the call... The number i tried is 044-25300000.... Then what is the use of having Customer care.....
you are wasting my time.........

Dear sir,

Im, Theo, was doing online ticket booking facility since so many years. Now recent day when im trying to login, I could not log in and getting message, user id and password is wrong. my user id is Theo and trying on your website, Please guide / help me what to be done to retrive or should i create a new id, even i tried to create a new but it says that my mobile number already exsists. What does mean by????????

So henceforth i cannot use IRCTC net????????

Hello,
I have booked a ticket through internet where the gender entered by me is female instead of male by mistake.

Will it create any problem during travelling?
Also what is the procedure to change the gender and to whom I have to contact?

Kindly revert as soon as possible.

Thanks