ICICI Prudential Mutual Fund Customer Care No. 1800 200 6666

Toll free Number(s): 
  • 1800 222 999 (For Customer Support)
  • 1800 200 6666 (Alternate Customer Support)
  • 1800 200 5050 (For Advisor Queries)
All India Number(s): 
  • 022-6276 6718 (For WhatsApp Support)
  • 89800 17232 (Missed Call For Support On New Investment )
  • 88822 44488 (Missed Call For SMS Service)
  • 70655 60111 (Missed Call For Account Statement)
International Numbers: 
+022-6910 4102 (For NRI Customer Support, Mon-Sat, 8am-8pm, Sun, 9am-7pm)

IVRS Menu: 1800 222 999 / 1800 200 6666

Select your preferred language

  • Press 1 : For Mutual Fund
    • Press 1 : If you are an investor
      • Press 1 : For account information
      • Press 2 : For digital and online query
      • Press 3 : To initial financial transaction
      • Press 4 : For transmission query
      • Press 5 : For branch address
      • Press 6 : For other service
      • Press 7 : To change your preferred language
      • Press 8 : For KYC related query
      • Press 9 : To speak with a customer service executive
    • Press 2 : If you are a Distributor
    • Press 3 : If you are new to ICICI Prudential Mutual Fund
  • Press 2 : For specialized investment Fund

Email

  • enquiry [at] icicipruamc [dot] com (For General Query)

Important Links

SMS Service

Send an SMS on 5676766 from your registered mobile number

Sr No. Service Keyword Example
Investor SMS Services
1 Statement of Account - Multiple Folio SOA SOA
2 Statement of Account - Multiple Folio SOA <Folio> SOA <12334567>
3 Balance - Multiple Folio BAL <Folio> BAL <12334567>
4 Balance - Multiple Folio NAV NAV
5 Performance NAV - Multiple Folio NAV NAV
6 Purchase DPUR <Amount> <Folio> <Schemecode> DPUR <1000> <1234567890> <BFA23>
7 Purchase - Single Folio PUR <Amount> <Schemecode> PUR <1000> <BFA23>
8 Purchase - Multiple Folio PUR <Amount> <Folio> <Schemecode> PUR <1000> <1234567890> <BFA23>
9 Redemption DRED <Amount> <Folio> <Schemecode> DRED <1000> <1234567890> <BFA23>
10 Redemption - Multiple Folio RED <Amount> <Folio> <Schemecode> RED <1000> <1234567890> <BFA23>
11 Redemption - Single Folio RED <Amount> <Schemecode> RED <1000> <BFA23>
12 Services - Single Folio Lorem <Lorem> Lorem Ipsum Lorem Ipsum
13 Services Lorem <Lorem> <Lorem> Lorem Ipsum Lorem Ipsum
14 Services - Multiple Folio Lorem <Lorem> <Lorem> Lorem Ipsum Lorem Ipsum
Distributor SMS Services
15 Statement of Account - Investor SOAI <Folio> SOAI <1234567890>
16 Statement of Account - Distributor SODA <Folio> SOAD <1234567890>
17 Confirmation on OTM Transactions CONFIRM <TRANSACTION ID> CONFIRM <1234567890>
18 Cancellation of Transaction CONFIRM <TRANSACTION ID> CONFIRM <1234567890>
19 Purchase DPUR <Amount> <Folio> <Schemecode> DPUR <Amount> <Folio> <Schemecode>
20 Purchase - Single Folio PUR <Amount> <Schemecode> PUR <1000> <BFA23>
21 Purchase - Multiple Folio PUR <Amount> <Folio> <Schemecode> PUR <1000> <1234567890> <BFA23>

Investor Service Centers - CAMS

Grievance Redressal

Level 1:

  • For any query/complaint, you can contact at 1800222999 or mail at enquiry [at] icicipruamc [dot] com .

Level 2:

  • If your query is not resolved then you can contact to the officers at the details given below:
    Sr No. Designation Contact Detail Address
    1 Investor Service Officer servicehead [at] icicipruamc [dot] com -
    2 Investor Relations Officer 022-26852000,
    Fax: 022 -26868313
    2nd Floor, Block B-2, Nirlon Knowledge Park, Western Express Highway, Goregaon (East), Mumbai - 400 063.

Level 3:

Download Forms

Office Addresses

Sr No. Office Contact No. Address Fax No.
1 Registered Office - 1201-1212, Narian Manzil, 23, Barakhamba Road, Connaught Place, New Delhi, Delhi NCR, India, 110001. -
2 Corporate Office 022-26525000 ICICI Prudential Mutual Fund Tower, Vakola, Santacruz East, Mumbai, Maharashtra, India, 400055. 022-26528100
3 Central Service Office 022-26852000 2nd Floor, Block B2, Nirlon Knowledge Park, Western Express Highway, Goregaon (East), Mumbai, Maharashtra, India, 400063 022-26868313

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