Itni ghatiya service maine aj tak nhi Dekhi plz don't buy this brand product ghtiya company

Unable to get the services from havelis end, after continues follow up still no visit till now as I haven’t got any single call or response from havells end . As it’s Air flyer appliance.
Multiple time call to customer care but every time same wording escalated to concern team.

Havells service has been the worst none of the authority responded to our complaint request we informed about our wall fan not a customer friendly behaviour from havells

launched a complain for the repair of Inverter two times . Complains are not taken and canceled by service center end.
called to customer care but nothing has been done.
Havells servicing is very bad.
Peoples should not buy any product of havell

I have purchased havells manza dx15l water heater one month back. LED indicator not working within one week from purchased date.I complained several time the service man no one is care my complain I am very disappointed in this product. Very poor service and customer response. Company Please don't see the public.

Respected sir,
My name is amit sangram. I have a max water purifier and I also have 3 year extended warranty plan.from last few days my purifier not only make noise but also stops automatically.it has been more than 6 months now my purifier checked properly.
I tried to contact customer support but can't succeed. Please resolve my problem. Thank you
Amit sangram
bhagalpur bihar

From Nov 2019 Havells glass gyser not working technician dont doing his duties truthfully as well as customer care toll-free cont no and email no services given no reply.
Technician comes and close request but don't do proper work ist time he told us to change a part that will sent by company to service centre then he will come and do the needful after that no response by customer care /company to make it working
So many times I have called and registered my request that complaint Nov 2019 not sold ed till now thx
Xxxxx1294

ITS HIGHLY RECOMMENDED PLEASE DON'T PURCHASE ANY PRODUCT OF HAVELLS. CUSTOMER CARE GIVING FALSE PROMISES OF COMPLAINT RESOLUTION BUT NEVER RESOLVED. I PRUCHASED AIR COOLER HAVING LEAKAGE PROBLEM. IHAVE REGISTERED COMPLAINT SEVERAL TIMES.TECHNICIAN VISITED ONCE AND TOLD THAT HE WILL CHANGE THE PART WITHIN 24 HOURS AND TILL DATE PART IS NOT REPLACED BY HAVELLS. I HAVE SENT MAIL TO CUSTOMER CARE SEVERAL TIMES BUT NO ANY RESPONSE/ REPLY IS GIVEN BY HAVELLS. WORST HAVELLS.

purchase building materials like celling fan exjhust fan,tube light etc.

HAVELLS HD3101 HAIR DRYER STOPPED WORKING AFTER 7 DAYS.
VERY MUCH DISAPPOINTED. PLS HELP.

So fucking service technician behaviour so bad also refuse to replace when he replaced wrong item bad experience I made fool to buy Havells products

Dear team,

I need a hook for wall mounting of my havells geyser bello 25.where can i get it in dehradun. Please provide me details

Regards
Shishir Gandhi
Shishir_hyper [at] yahoo [dot] com

I purchased your brina cooler in June from then is is leaking from front window 3 times your representative visit to repair but he is not able to repair . Problem is not resolve.so i am requested that kindly arrange to repair or replace as early as possible because I am facing problem. I hope you will take care of my massege

Dear Sir/ Maám,

I purchased a Havells Water Heater Puro-10 in 2012 going by your esteemed brand value (Sl. No 12GO6S10LP1953). However, my experience with the product is not satisfactory. The customer service extended by your company is equally inferior as the agencies/ technicians never want to solve the problem but to procrastinate and extract exorbitant charges, by hook or crook.

The product started malfunctioning from 2015 winters - remained nonfunctional, with water leakage from base plate. We were forced to close the inlet water during the summer season.

In 2016 - I approached customer care of Havells with the complaint of no heating / water leakage from the base plate. The heating element was changed and heating problem was rectified temporarily : Job Sheet No FF 1242037. The technicians were interested in the visiting charges and charged Rs 1900/- for replacing the heating element. However, the water leakage problem continued.

The problem of no heating once again resurfaced in January 2017. The customer support was approached. After lot of follow up, the heating element was changed on 18th January :Job sheet No. FG 290997.

The water heater functioned OK during 2017-18 winters - except for water leakage issue - we were forced to close the inlet water after the use.

Since winter season is round the corner, I have approached the Havells Service Centre on 2nd September 2018. (call No. HI 030581) One technician Mr. Purspendra from M/s Electric Beam was deputed to attend the fault. He removed the base plate of the heater by removing one screw, and within 30 second declared that the water tank of heater is faulty and cannot be attended. I requested him to confirm other causes, but he vouched on his experience. It may be noted, that this possibility of water leakage from water tank of the heater was never uttered during previous visits. Perhaps they were inexperienced mortals, while I failed to point that possibility- is customer expected to do so? I informed him about the old problem of water leakage and showed him the history of complaints/ documentary evidences (previous visits), expenditure incurred. He insisted on service charges of Rs 200/- and to convince me connected me to Mr. Mukesh (from Service Centre), who advised me to make payment and give my feedback so that Havells management may take appropriate measures on quality control and warranty policy etc. I made the payments of Rs 200/- although the problem of water leakage continues.

A piece of wisdom which emerged from today's discussion with your service agency is : I will no longer be required to spent any further on this heater as it is irreparable - out of warranty support - a delight for the manufacturer and service engineers!

I now feel cheated; having made the payments on purchase of this products (~Rs 8000/), service charge (~2200/-) and after suffering mental agony and loss of faith on renowned brands. I will remain dissatisfied with the products, service and the attitude of your team.

Now, I am not expecting any favourable response on my complaint. It will be closed on technical grounds forever. However, one piece advice is "Please introspect". Market force may turn ruthless.

with best wishes
Brajesh Mishra

Dear Sir,
I have purchased 2 Havells Nicola 50 Five Star 1200 mm Pearl Ivory Ceiling Fan from different online websites last year. I have recently installed both units wherein I have noticed that one unit was working on less speed with insufficient air throw.
I have contacted Havells customer care thru your toll free number and your representative responded me very well. They have arranged the Engineers very next day. Unfortunately your Engineers could not rectify the core issue of the defective unit. They replaced the condenser of the fan and insisted us that your unit is working as per its specification. Please note that on the other side same model other fan have been rotating on higher speed with perfect air flow.
I am totally disappointed with the efforts of your engineers and not satisfied with the service repair. I have purchased the one of the best brand’s unit in order to get the full satisfaction of purchase. Hence, requesting you to please replace the defective unit on top priority to maintain your brand value in front your loyal customers.

Customer Name: SIMON JOSEPH
Invoice No & DOP: 6093 DTD 12/01/2017
Model No: Havells Nicola 50 Five Star 1200 mm Pearl Ivory Ceiling Fan
Havells Call No: HF142667 DTD 14/06/2018

On may 5th 2018 i purchase air cooler from Havells it got 3 complaints I have given complaint on 31st may 2018 technical visited on 4th June and he told that he will come with in 2 days for replacement of parts and till today i.e 16 Jun 2018 no response from technician.
I lost impression on Havells brand
There air cooler costliest then remaining brand
And no after sales service
Very bad on your part Havells