Home › G › Generali Central Insurance Contact No. 1800 220 233

Generali Central Insurance Contact No. 1800 220 233

Updated on Friday, 12 June 2026 - 4:19pm
Organization: 
Toll free Number(s): 
  • 1800 220 233 (For Customer Support)
  • 1800 210 1212 (For Road Side Assistance)
All India Number(s): 
  • 1860 500 3333 (For Contact Support)
  • 022-6783 7800 (Alternate Contact Support)
  • 767 800 6000 (For WhatsApp Support)
Website: 
Official Website
iOS App: 
GC Insure
Android App: 
GC Insure

IVRS Menu

IVRS Menu: 1800 220 233 / 1860 500 3333 / 022-6783 7800
IVRS Menu: 1800 210 1212

First select your preferred language

  • Press 1: If you are a customer
    • Press 1: To register a claim
    • Press 2: For road side assistance
    • Press 3: For renewal related information
    • Press 4: To purchase new insurance
    • Press 5: To know the status of your existing request or complaint
    • Press 6: If you are a senior citizen calling for a health insurance product
    • Press 7: For any other assistance
  • Press 2: If you are calling from a workshop
    • Press 1: To register a claim
    • Press 2: For road side assistance
    • Press 3: To know the status of your existing request or complaint
    • Press 9: For any other assistance
  • Press 3: If you are an advisor or sales partner

First select your preferred language

  • Press 1: If you wish to register your request in a fast and easy way
  • Press 2: To speak to a representative

Email

  • gcicare [at] generalicentral [dot] com (For General Support)

Important Links

SMS Service

  • Send SMS "SERVE to 9222211100" from your registered mobile number.

For Claim

  • For any claim related query, you can contact at 1800220233, 18605003333, 022-67837800 or mail at gcicare [at] generalicentral [dot] com .
  • You can visit your Nearest Branch .
  • You can also contact at the details given below:
    Sr. No. Service Email
    1 Travel Insurance travel [at] generalicentral [dot] com , gcicare [at] generalicentral [dot] com
    2 Health Insurance/Personal Accident Claim gcih [at] generalicentral [dot] com , gci [dot] health [at] generalicentral [dot] com
    3 Other claim gciclaims [at] generalicentral [dot] com
  • For query related to Third Party Insurance Claim, you can contact at the details given below:
    Sr No. States Name Email
    1 Gujarat, Daman & Diu  Riddhi Shah nod [dot] guj [dot] gci [at] generalicentral [dot] com
    2 Madhya Pradesh Ram Lal Malviya nod [dot] mpd [dot] gci [at] generalicentral [dot] com
    3 Rajasthan Sunita Sharma nod [dot] raj [dot] gci [at] generalicentral [dot] com
    4 Odisha Saptashya Roy Chowdhary & Priyanka Mondal nod [dot] bhu [dot] gci [at] generalicentral [dot] com
    5 Assam, Meghalya, Nagaland, Arunachal Pradesh, Tripura, Mizoram,Sikkim, Manipur Ria Jaiswal &
    Priyanka Mondal    		 nod [dot] nea [dot] gci [at] generalicentral [dot] com
    6 West Bengal and Andaman & Nicobar Amishra Bhattacharjee &
    Priyanka Mondal    		 nod [dot] wbn [dot] gci [at] generalicentral [dot] com
    7 Chhattisgarh Kalpana Mishra nod [dot] cht [dot] gci [at] generalicentral [dot] com
    8 Bihar and Jharkhand Ria Jaiswal &
    Priyanka Mondal    		 nod [dot] bjh [dot] gci [at] generalicentral [dot] com
    9 Chandigarh, Punjab, Himachal Pradesh, Jammu & Kashmir, Ladakh Subham Solanki nod [dot] chn [dot] gci [at] generalicentral [dot] com
    10 Nct of Delhi Divya Kotru nod [dot] del [dot] gci [at] generalicentral [dot] com
    11 Uttar Pradesh and Uttaranchal Pulak Kumar &
    Anand Rana    		 nod [dot] upu [dot] gci [at] generalicentral [dot] com
    12 Haryana Subham Solanki nod [dot] har [dot] gci [at] generalicentral [dot] com
    13 Andhra Pradesh and Telangana Chakradhara Rao nod [dot] apt [dot] gci [at] generalicentral [dot] com
    14 Karnataka Shivanand R S nod [dot] kar [dot] gci [at] generalicentral [dot] com
    15 Kerala and Lakshadweep Nilofer Rahim nod [dot] ker [dot] gci [at] generalicentral [dot] com
    16 Tamil Nadu and Puducherry Srinivasan nod [dot] tnd [dot] gci [at] generalicentral [dot] com
    17 Maharashtra, Goa and Dadra & Nagar Haveli Umakant Shirsath nod [dot] mah [dot] gci [at] generalicentral [dot] com
  • You can also fill this Claim Forms .

For Complaint

Level 1:

  • For any query/complaint you can contact at the detail are given below:
    Contact No.: 1800220233, 18605003333, 022-67837800
    Email: gcicare [at] generalicentral [dot] com , care [dot] assure [at] generalicentral [dot] com (For Senior Citizen)
  • You can also visit your Nearest Branch .
  • You can also fill out this Complaint Form .

Level 2:

  • If your query isn't resolved then you can contact the Grievance Redressal Officer (GRO) details are given below:
    Contact No.: 7900197777
    Email: gcigro [at] generalicentral [dot] com
    Address: Generali Central Insurance Company Ltd.
    Unit No. 301, 3rd Floor Part, Building No. 8,
    Mindspace IT/ITES SEZ, MIDC Industrial Area,
    Airavali, Navi Mumbai, Thane District- 400 708.
  • Your query will be resolved within 2 weeks.

Level 3:

  • If your query is still not resolved then you can contact the Chief Executive Officer (CEO) by mailing at gciceo [at] generalicentral [dot] com .
  • You can also lodge your complaint online through Bima Bharosa IRDAI .

Level 4:

Registered/Corporate Office

Generali Central Insurance Company Limited,
Unit 801 and 802, 8th floor, Tower C,
Embassy 247 Park, L.B.S. Marg,
Vikhroli (W), Mumbai - 400 083.

Social Sites

Also See: 
Central Bank of India Customer Care No. 1800 3030