Central Bank of India Customer Care 1800 22 1911

Organization: 
Toll free Number(s): 
  • 1800 22 1911 (Internet Banking/Card Hot listing/ Card Not Working)
  • 1800 222 368 (Credit Card Call Center)
  • 1800 110 001 (National Toll Free Number)
  • 1800 180 1111 (National Toll Free Number)
  • 1800 233 4035 (State Level Bankers' Committee - SLBC)
All India Number(s): 
  • 09555244442 (Miss Call For Balance Enquiry)
  • 09555144441 (Miss call for Mini Statement)
  • 022-49197323 (Card not working for online registration / transaction)
  • 022-49197314 (For failed transaction in ATM/POS/Online & Account debited)
  • 9967533228 (SMS for card blocking)
  • 022-66387737 (Customer related Services for Credit Card)
  • 022-66387743 (Credit Card Call Center)
  • 022-61648613 (For Reversal/Failed Transactions)
  • 022-61648708 (For Complaints)
  • 022 22643056 (For Complaints)

1800 22 1911 (Phone Banking Services)

IVRS Options-

First Select Language

  • Press 1- To report loss of debit card / or to report a fraud
  • Press 2- For deposit account and services
  • Press 3- For loan account and services
  • Press 4- For complaint investment our product /linking aadhaar/change phone number
  • Press 7- To change preferred language
  • Press 9- To speak phone banking executive

Internet Banking Link

Email

  • cmoper [at] centralbank [dot] co [dot] in (PMJDY grievance redressal)
  • digitalsupport [at] centralbank [dot] co [dot] in (Digital Transactions Help)
  • upisupport [at] centralbank [dot] co [dot] in (For Technical Issues)
  • smtbk2 [at] centralbank [dot] co [dot] in (For Reversal/failed transactions)
  • complaints [at] centralbank [dot] co [dot] in (Public Complaints)

Customer Care

Call Center 1800 22 1911 Customer related Services
Credit Card Call Center

1800 222 368
(Toll Free ) &

022 66 387737 ,
022 66 387743

Customer related Services for Credit Card

Important Links

ATM Problems

Type of assistance Contact Number Mail ids for communication
Card Hotlisting  / 
Card not working
1800 22 1911  
 debitcard_os [at] centralbank [dot] co [dot] in
debitcard [at] centralbank [dot] co [dot] in
sm4atm [at] centralbank [dot] co [dot] in

Card not working for online registration / transaction. STD Code - 022 49197323  debitcard_os [at] centralbank [dot] co [dot] in
sm4atm [at] centralbank [dot] co [dot] in
For failed transaction in ATM/POS/Online
& Account debited requiring reversal
STD Code -
  • 022 49197314
  • 022 49197315
 atmrecon [at] centralbank [dot] co [dot] in
smatmreversal [at] centralbank [dot] co [dot] in

Missed Call Service

Pre-defined mobile numbers for services request:

  • Balance Enquiry (9555244442)
  • Mini Statement (9555144441)

Once the service is activated on mobile number:

  1. Dial 9555244442 for Balance Enquiry
  2. Dial 9555144441 for Mini Statement

Other Details:

  • It is mandatory that mobile number to be used for missed call service to be registered with bank. If not done, visit Home Branch and update mobile number.
  • You can register for Missed Call for multiple accounts also, Visit branch for multiple account registration
  • Missed Call Service is currently available for SB/CA/OD/CC accounts only

SMS for Debit card Blocking/Hotlisting

SMS from registered mobile only

Now you can block your lost card by sending SMS

  • As follows:
    1. LOST:: For blocking all cards linked to mobile 
    2. LOST <space> card no. :For blocking specific card no. 
    3. LOST<space>Account no. :For blocking card in specific account
  • Send it to 9967533228 

Zonal Offices

Location Address Contact Details Email Id
AHMEDABAD Central Bank Building
P.O. No. 205, Lal Darwaja
Ahmedabad – 380 001
Tel.: 079 – 25503586
Fax: 079 – 25505995
zmahmezo [at] centralbank [dot] co [dot] in
BHOPAL 9, Arera Hills, Jail Road
Bhopal – 462 011

Tel.: 0755 – 2552026/23, 2674034/30/22
Fax: 0755 – 2552019

Toll Free- 1800 233 4035

zmbhopzo [at] centralbank [dot] co [dot] in,

dgmbhopzo [at] centralbank [dot] co [dot] in

CHANDIGARH Central Bank of India
Zonal Audit Office
SCO No.68-69, 
Sector -17B, Chandigarh-160035
Landline: 0172 702993/94/95 zmchanzo [at] centralbank [dot] co [dot] in
CHENNAI 48/49, Monteith Road
Egmore,
Chennai – 600 008

FGM, Zonal Office, Chennai

Tel.: 044 – 28883102
Fax: 044 – 23464200

zmchenzo [at] centralbank [dot] co [dot] in
GUWAHATI G. S. Road, Central Bank Building
Bhangagarh,
Guwahati – 781 005
Tel.: 0361 – 22457651/52
Fax: 0361 – 22452154
zmguwazo [at] centralbank [dot] co [dot] in
HYDERABAD Bank Street, Koti
Hyderabad – 500 095
Tel.: 040 – 23468911
Fax: 040 – 23468902
zmhydezo [at] centralbank [dot] co [dot] in
KOLKATA Central Bank Building
33, Netaji Subhash Road
Kolkata – 700 001
Tel.: 033 – 22301270/1275/7007
Fax: 033 – 22309864
zmkolkzo [at] centralbank [dot] co [dot] in
LUCKNOW 73, M. G. Road
Hazratganj
Lucknow – 226 001
Tel.: 0522 – 2611301-4
Fax: 0522 – 2613240
zmluckzo [at] centralbank [dot] co [dot] in
MUMBAI METRO ZONAL OFFICE Standard Building, 1st Floor
D. N. Road,
Mumbai – 400 023
Tel: 022 – 22047229/7301/7304
Fax: 022 – 22044720
zmmmzo [at] centralbank [dot] co [dot] in
NEW DELHI Plot No. 4, Block No. 54, Opp. Desh Bandhu Gupta Road, 
Karol Baugh, New Delhi  – 110 005
Tel.: 011 – 23318964, 23319268/69
Fax: 011 – 23311332/237
zmdelhzo [at] centralbank [dot] co [dot] in
PATNA 2nd Floor, Block B
Maurya Lok Complex
Dak Banglow Road,
Patna – 800 001
Tel.: 0612 – 2226607
Fax: 0612 – 2221898
zmpatnzo [at] centralbank [dot] co [dot] in
PUNE P. B. No. 98, 317
M. G. Road,
Pune – 411 001
Tel.: 020 – 26131611-17
Fax: 020 – 26131618
zmpunezo [at] centralbank [dot] co [dot] in
RAIPUR 1st Floor, Block ‘C’
Bombay Market, G. E. Road,
Raipur – 492 001
Tel.: 0771 – 2226756, 2225171
Fax: 0771 – 2234895
zmraipzo [at] centralbank [dot] co [dot] in

Regional Offices

REGION PHONE FAX ADDRESS
AGRA 0562-2520690 0562-2853698 37/2/4, IIND FLOOR, SANJAY PLACE
AHMEDABAD 079-25501466/079-25503586 079-25505995 CENTRAL BANK BUILDING, 6TH FLOOR, P.B.NO: 226, LAL DARWAJA
AKOLA 0724-2458874 0724-2459867 MANGESH MANGAL KARYALAYA,ADARSHA COLONY
AMBIKAPUR 07774-223024/07774-223086 07774-223569 DHANJAL COMPLEX, NEAR POLYTECHNIC RING ROAD, NEMNAKALA
AURANGABAD 0240-2331701/-2349053 0240-2332053 P.B.NO: 113, 5/5/72, NEW OSMANPURA
BARODA 0265-2438269/0265-2414472 0265-2431699 PRATIK CHAMBER, II FLOOR, PIRAMITAR ROAD, DANDIA BAZAR,
BARPETA 0361-6014675 0361-2458154 MAIN ROAD, BARPETA ROAD BAZAR
BENGALURU 080-22265652/53/54/22353715 080-22258581 SANTOSH CINEMA COMPLEX, 1ST FLOOR, K. G. ROAD
BHOPAL 0755-2674030 0755-2761317 9, ARERA HILLS JAIL ROAD,
BHUBANESHWAR 0674-2397551, 0674-2397199 0674-2397584 PLOT NO.108 B, UNIT NO VII,  SURYA NAGAR, GOPABANDHU CHOWK
CHANDIGARH 0172-2540990/0172-2540995 0172-2540994 SCO 58-59, 2ND FLOOR BANK SQUARE, SECTOR 17-B
CHENNAI 044-28883208/3215 044-23464257 48/49 SECOND FLOOR, MONTIETH ROAD, EGMORE
CHHINDWARA 07162-236514/07162-236510 07162-236510 P.B.NO:13, NARSINGPUR ROAD
COIMBATORE 0422-2398083 0422-2399264/0422-2306137 P.B.NO:557,CENTRAL BANK BUILDING, 14 / 15, VARIETY HALL ROAD
COOCH BEHAR 03582-222985 03582-222582 BESIDE TIRANGI MORE, BANGCHATRA ROAD,
DARBHANGA 06272-251458 06272-233388 NAKA NO. 6, MOHALLA : KARAMGANJ PO-LAHERIASARAI
DEHRADUN 0135-2722107, 0135-2520273, 0135-2725064 0135-2650446 CLASSIC BUSINESS CENTER, OPP LABOUR COURT, NIRANJANPUR, SAHARANPUR ROAD
DELHI-A (SOUTH) 011-23230310/13 011-22130624/011-23230560 3RD FLOOR, PLOT NO 4, BLOCK NO 54, OPP DESHBANDHU GUPTA ROAD, KAROL BAUGH
DELHI-B (NORTH) 011-23830266/011-23950684 011-23940444 CENTRAL BANK BUILDING, IST FLOOR, 1398, CHANDNI CHOWK
DURGAPUR 0343-2504256/81 0343-2504280 CENTRAL BANK BLDG, MAMRA BAZAR, BURDWAN
GORAKHPUR 0551-2333817/2330079 0551-2336232 1ST FLOOR, A.D.TOWER, BANK ROAD, GORAKHPUR
GUWAHATI 0361-2451863/888 0361-2452662 CENTRAL BANK BUILDING,3RD FLOOR, BHANGAGARH
GWALIOR 0751-2402020 0751-2405022 KRISHNA MOTORS, SAKHIYA VILAS, JHANSI ROAD
HYDERABAD 040-23468925 TO 28,31 040-23468931 MAHAPATHRAM ROAD, BANK STREET, KOTI
INDORE 0731-2434512 0731-4060361 6/3, RACE RACE COURSE ROAD, MAHATMA GANDHI ROAD
JABALPUR 07612662691/94/95 07614084560 PB NO 7, 601, NAPIER TOWN
JAIPUR 01412369171/73, 2364141/42 01412361929 1ST FLOOR, ANAND BHAWAN, SANSAR CHANDRA ROAD
JALANDHAR 01815064614 01812458532 S.C.O. 30-31, 3RD FLOOR, GURU RAM DAS DIVINE TOWER, PUDA COMPLEX
KANPUR 05122217242/2218568/2217566 05122297521 117/H-1/240, PANDU NAGAR
KOCHI 04842398127/129/139 04842398132 METRO PALACE, 1ST FLOOR, OPP. NORTH RLY STATION, ERNAKULAM NORTH, COCHIN, KERALA
KOLKATA (NORTH) 03322313341/42/44/45 03322313343 CENTRAL BANK BLDG, 4TH FLOOR, 33, NETAJI SUBHASH ROAD
KOLKATA (SOUTH) 03322308921 TO 29, 22420746 03322312302 CENTRAL BANK BLDG, 5TH FLOOR, 33, NETAJI SUBHASH ROAD
KOTA 07442320805/2324606 07442450135 P.B.NO.50, HOTEL AIRLINE BLDG., 3/B, CIVIL LINES, OPP MBS HOSPITAL
LUCKNOW 05222612347/2627320/6566806 05222228890 GROUND FLOOR, 73, HAZRATGANJ
LUDHIANA 01612407946 01612401741 630, GURDEV NAGAR, K.P.COMPLEX, ADJ.HOTEL PARK PLAZA, FEROZPUR ROAD, LUDHIANA
MADURAI 04522526752/53/54 04522537460 RAJA MUTHIAH MANDRAM, OPP.DIST.COURT,DR.AMBEDKAR RD.
MEERUT 01212760918/2771807 01212762040 31, JAIL CHUNGI, 1ST FLOOR, P.O.VICTORIA PARK ROAD
MOTIHARI 06252232448/237683 06252232448/232681 BALUATAL, P.B.NO:5,
SOUTH MUMBAI REGIONAL OFFICE 02240345822/22850833 02240345831 346, STANDARD BUILDING, 2ND FLOOR, Dr. D.N. ROAD, FORT
MUMBAI SUBURBAN REGIONAL OFFICE 02226591549/1516/1567 02226591553 NCL BUILDING COMPLEX, 3RD FLOOR, PLOT NO.6, C-6, BLOCK E, BANDRA KURLA COMPLEX, BANDRA E
MUZAFFARPUR 06212245203 06212243041 PAWAPURI VIHAR BLDG, N.H. 28, NEAR BHAGWANPUR CHOWK
NAGPUR 07122548206/2527678 07122528915 GOUND FLOOR, ORIENTAL BLDG., LIC  SQUARE, STATION ROAD
NASIK 02532353598/2352337 02532353597 PLOT NO:P-63, MIDC, SATPUR
PANAJI 08322224385/2230273/2425156 0832223177 NIZARI BHAVAN, 1ST FLOOR, NEAR CINE NATIONAL, MENEZES BRAGANZA ROAD
PATNA 06122226259/2238627 06122226259 BLOCK 'B', 2ND FLOOR, MAURYA LOK COMPLEX, DAK BANGLA ROAD
PUNE 02026,131,800 02024450879 2ND FLOOR/3RD FLOOR, 317, M.G. ROAD, PUNE CAMP
PURNEA 06454242639/244406 06454224905 P.B.NO: 34, SNEH BHAWAN, BHATTA BAZAR
RAIPUR 07712253169/2255687 07712254141 FIRST FLOOR, BLOCK 'C', BOMBAY MARKET, G.E. ROAD
RAJKOT 02812226931/2228161/2514 02812224979/2230482 P.B.NO: 51, NAGINDAS CHAMBERS, 1ST FLOOR, DHEBARBHAI ROAD
RANCHI 06512563484/511/516/6957085 06512560454 P.B. 89, JATINCHANDRA ROAD, BURDWAN COMPOUND, P.O. LALPUR
ROHTAK 01262212846 01262213660 JAWAHAR MARKET, MODEL TOWN,
SAGAR 075822615691/261691 07582223128 UNIVERSITY ROAD, 7, CIVIL LINES
SAMBALPUR 06636550109/110   FARM ROAD (NEAR SANJIVANI HOSPITAL), QUANTUM BUILDING, MODIPARA, SAMBALPUR
SILIGURI 03532641391/2642417 03532643908 ASHRAM PARA, P.O. SILIGURI
SURAT 02612465841 02612465847 1/930, 1ST FLOOR, NARIMABAD BUILDING, ATHUGHAR STREET, NANPURA
THANE 02225360695/25332943 02225415914 MARATHI GRANTH SANGRALAYA BUILDING, NETAJI SUBHAS ROAD, THANE (W)
UPPER ASSAM 03762322905/684 03762322683 CHANDRA BHAVAN, NEHRU PARK ROAD, JORHAT
VARANASI 05422366387/2369792 05422366470 LANKA, VARANASI
VIJAYAWADA 08662475943/4997 08662473023 NEAR M. G. ROAD, BENZ CIRCLE, OPP RELIANCE TRENDS, VIJAYWADA

Redressal of Investor Grievances

DGM and Company Secretary

Central Bank of India,
9th Floor, Chandermukhi,
Nariman Point, Mumbai - 400 021, India,
Tel No- (022)66387818
E-mail Id: dgmcompsec [at] centralbank [dot] co [dot] in/
investors [at] centralbank [dot] co [dot] in

Nodal Officer for IEPF -

Mr.Anand Kumar Das
Deputy General Manager/Company Secretary
9th Floor, Central Bank of India
Chandermukhi Building,
E-mail: dgmcompsec [at] centralbank [dot] co [dot] in

Deputy Nodal Officer for IEPF-

Mr. Ashok Keshav Bangera
Senior Manager,
9th Floor, Central Bank of India
Chandermukhi Building,
E-mail: smmbd [at] centralbank [dot] co [dot] in

Principal Nodal Officer

Suresh Kumar Rohilla
Asst. General Manager
Address: 2nd Floor Central Bank Building,MSME Department
Hutatma Chowk,Fort Mumbai 40023
Email : agmmsme [at] centralbank [dot] co [dot] in
Mobile Number: 022-61648748

Nodal Officer, for quick redressal of MSME Entrepreneurs grievances

Regional Office Nodal Officer Mobile Number Email ID
AGRA B.B.Sharma 9410290318 rmagraro [at] centralbank [dot] co [dot] in
AHMEDABAD D.H.Jani 9924092018 operahmero [at] centralbank [dot] co [dot] in
AHMEDNAGAR D.Pkale 9423028837/0241-2470934 opernagarro [at] centralbank [dot] co [dot] in
AKOLA M. P.Parwate 9604809841/0724-2401013/2458874 rmakolro [at] centralbank [dot] co [dot] in
AMBIKAPUR M.S.Tare 9584469568/0777-4227086 armambiro [at] centralbank [dot] co [dot] in
AMRAVATI R b sonawane 09923788588/0721-2660060 operamrao [at] centralbank [dot] co [dot] in
AMRITSAR Vijay Gupta 8558855226 operamriro [at] centralbank [dot] co [dot] in
ANAND Prahlad Kumar 9979852722/02692-257049 armananro [at] centralbank [dot] co [dot] in
AURANGABAD U.K.Mishra 8390903463/0240-2352400 rmauraro [at] centralbank [dot] co [dot] in
BANGALORE D.Durraikkanni 9916100228/080-22879151 rmbanro [at] centralbank [dot] co [dot] in
BARPETA P. Mazumder 9706002608 rmbarpro [at] centralbank [dot] co [dot] in
BAREILY Ms Kumkum Verma 0581-2574745 rmbarero [at] centralbank [dot] co [dot] in
BARODA Ravi M.Malhotra 8980013799/0265-2414472 armbaroro [at] centralbank [dot] co [dot] in
BHOPAL P.N.Moolchandani 9425303840 armbhopro [at] centralbank [dot] co [dot] in
BHUBANESHWAR U.C.C.Singh 07381022467  /0674-2397409 rmbhubro [at] centralbank [dot] co [dot] in
CHANDIGARH R.K.Kaushik 09988690156 /0172-2540992 armambaro [at] centralbank [dot] co [dot] in
CHENNAI N.Venkatesan 9962062942/044-28883203 operchenro [at] centralbank [dot] co [dot] in
CHHINDWARA Saryam  8827410828 rmchhiro [at] centralbank [dot] co [dot] in
COCHIN Joy Thomas K. 8943336391/ 0484-2861207 rmcochro [at] centralbank [dot] co [dot] in
COIMBATORE Dr Chandra shekhar 0422-2394196 rmcoimro [at] centralbank [dot] co [dot] in
COOCHBEHAR Shakti Samanta 9830575598 rmcoocro [at] centralbank [dot] co [dot] in
DARBHANGA Vijay Chowdhry 9431858834 rmdarbro [at] centralbank [dot] co [dot] in
DEHRADUN Rajendra kumar 9451739656 rmdehrro [at] centralbank [dot] co [dot] in
DELHI-A Mrs Vijay Sethi 9868884909/011-23230558 rmdelaro [at] centralbank [dot] co [dot] in
DELHI -B North B.D.JHA 8447633465/ 011-23830266 operdelbro [at] centralbank [dot] co [dot] in
DEORIA Ramesh Jha 8795819724 rmdeorro [at] centralbank [dot] co [dot] in
DURGAPUR K.S .Ghosh 9474881925 rmdurgro [at] centralbank [dot] co [dot] in
ETAWAH D P SHARMA 9927428107 rmetawro [at] centralbank [dot] co [dot] in
GAYA R P LAL 9835415007 rmgayaro [at] centralbank [dot] co [dot] in
GORAKHPUR O.P.Gupta 8795813987 cmgoraro [at] centralbank [dot] co [dot] in
GUWAHATI Indrani Das 9864894855/0361-2463566 pdguwaro [at] centralbank [dot] oc [dot] in
GWALIOR Mahendra Kumar 9977310038 opergwalro [at] centralbank [dot] co [dot] in
HUBLI Rias Ibrahim 9844885355/0836-2361755 rcchoblro [at] centralbank [dot] co [dot] in
HYDERABAD N.ShyamSunder 040-23468925 armhydero@ centralbank.co.in
INDORE K Sureshkumar 9425303857/0731-2434738 rmindoro [at] centralbank [dot] co [dot] in
JABALPUR R.Pathak 9406018886 rmjabaro [at] centralbank [dot] co [dot] in
JAIPUR B.M.Gaur 08696930697/0141-3156916 rmjaipro [at] centralbank [dot] co [dot] in
JALGAON A.P.Panzade 02572283217/0257-2283194 rmjalgro [at] centralbank [dot] co [dot] in
JALLANDHAR D.K.Rana 09915239851/0181-2237719 pdjalpro [at] centralbank [dot] co [dot] in
JALPAIGURI Barun Kumar Das 3561231243/03561-231245 pdjalpro [at] centralbank [dot] co [dot] in
JAMNAGAR R.N.Singh 09429443278, 0288-2678656 operjamnro [at] centralbank [dot] co [dot] in
JAHNSI J.S.Sharma 09411938126/0510-2330026 armjhanro [at] centralbank [dot] co [dot] in
JODHPUR K.S.Bhaskar 0291-2644651 rmjodhro [at] centralbank [dot] co [dot] in
KANPUR N.C.Saha 08795819477/0512-2217242 armkanpro [at] centralbank [dot] co [dot] in
KOLKATA -NORTH Priya Ranjan Sinha 9051176382 operkolknro [at] centralbank [dot] co [dot] in
KOLKATA -SOUTH Mr Sethi 9874333397/033- 22308921 rmkilsro [at] centralbank [dot] co [dot] in
KOTA Mahandra Singh 08696345600/0744-2324706 armkotaro [at] centralbank [dot] co [dot] in
LUCKNOW R.K.Gupta 9839484058 rmkuckro [at] centralbank [dot] co [dot] in
LUDHIANA M.L.Bansal 9646237100 cmludhro [at] centralbank [dot] co [dot] in
MADURAI P.R.Vijayakumar 8489945252/ 0452-2537467 cmmaduro [at] centralbank [dot] co [dot] in
MEERUT Ramesh Kalra 8755590426 rmmeerro [at] centralbank [dot] co [dot] in
MRO R.K.Pahuja 9167980351/022-4034582 cmoprmro [at] centralbank [dot] co [dot] in
MOTIHARI C.K.Roy 9534397042 rmmotiro [at] centralbank [dot] co [dot] in
MUZAFFARPUR Pawan Kumar 9470008341 rmmuzaro [at] centralbank [dot] co [dot] in
NAGPUR R.M.Dongre 9764055995/ 0712- 2532824 rmnagpro [at] centralbank [dot] co [dot] in
NASIK M B Wadile 09421793935/0253-2353597 opernasiro [at] centralbank [dot] co [dot] in
PANAJI P Y Malgaonkar 8322224385 operpanaro [at] centralbank [dot] co [dot] in
PATNA S.N. Jha 9973973148 rmpatnro [at] centralbank [dot] co [dot] in
PUNE C.G.Choure 09373004954/020-26051992 cmpunero [at] centralbank [dot] co [dot] in
PURNEA Walter Lawrance 09931202149/06454242639 operpurnro [at] centralbank [dot] co [dot] in
RAIPUR B.P.Singh 9584469556 rmraipro [at] centralbank [dot] co [dot] in
RAJKOT A J Patel 09687690034/0281-2230482 armrajkro [at] centralbank [dot] co [dot] in
RANCHI R.S.Choudhary 09570900444/0651-6457085 rmrancro [at] centralbank [dot] co [dot] in
ROHTAK R.S.Bhardwaj  09813559343/ 01262-213080,212091 operrohtro [at] centralbank [dot] co [dot] in
SAGAR Ajay k Verma  9685701836/ 07582-261592 opersagro [at] centralbank [dot] co [dot] in
SAHARSA P.K.Sinha 9801120779 rmsaharo [at] centralbank [dot] co [dot] in
SHIMLA S.K.Vermani 09736879440/0177-2814906 opersimlro [at] centralbank [dot] co [dot] in
SILIGURI M.U.Ansari 7797810123 rmsiliro [at] centralbank [dot] co [dot] in
SIWAN R.C.Sahu 7631372442 rmsiwaro [at] centralbank [dot] co [dot] in
SURAT D k singh 0261 -2465841 opersura [at] centralbank [dot] co [dot] in
THANE Arun k. Bhalekar 9920758509 armthanro [at] centralbank [dot] co [dot] in
TIRUCHIRAPALLY Jayraman 8939758049 rmtiruro [at] centralbank [dot] co [dot] in
TRIVANDRUM Biswanath Roy 9497153950/0471-2325268 armtrivro [at] centralbank [dot] co [dot] in
UPPER ASSAM Dwijen Dutta 09435116581/0376-2309371/2322905 rmuppero [at] centralbank [dot] co [dot] in
VARANASI Y.P.Verma 9335254406 rmvararo [at] centralbank [dot] co [dot] in
VIJAYAWADA V.S.R.Sarma 0866-2488025 armvijaro [at] centralbank [dot] co [dot] in
VISAKHAPATNAM S.Srinivasa Raju 09849475105/0891-2556166 rmvisaro [at] centralbank [dot] co [dot] in

Corporate Office

Central Bank of India
Chander Mukhi, Nariman Point
Mumbai – 400 021
Tel: 022 – 6638 7777



Comments

Deductions in recurring deposit as penalty

Central Bank of India deducted rupees 6300 as penalty e for or not paying the three installment of recurring deposit amongst 21 months

Rude and irresponsible behaviour of staff.

I applied for debit card on 3rd September 2019. Today on 19th October 2019 i went in my home branch of Khopoli-Raigad for getting the debit card for which i applied for almost 1 MONTH and i have not got any notifications of card has arrived or not. where i talked to the staff(Purshottam Dekate) he said there are 2000 debit cards and i cannot spend my time right now to find yours and told me to come after 3pm or wait for some time. I told him i cannot come after 3 i will wait. In another 2 min without any verification he told me that your debit card is not yet arrived. I went to another staff(Deepali Sonawane) she told me your card is generated but she again told me to come after 3. I told her same problem that i cannot come after 3. She started talking rudely and told me there is no one to work here. I told that is not my problem. She said “go and find staff to help you, there is no one who can help you”. I went to the 1st staff(Purshottam Dekate) To ask why dis he lied to me saying card is not arrived? He started talking rude saying dont talk to me go and talk to the so called madam(Deepali Sonawane). After which we had argument. But still they did not give me my debit card.
Which i got when i agin visited the branch after 3pm.
This kind of behaviour is not at all accepted from the staff. As we are the customers.

I am registering this complaint hoping that higher management will take strict action against these staff members as this branch is going to loose 2 customers because of their behaviour.
Me and my brother are going to close our account from central bank because of This kind of customer service.

Transaction fail money

Transaction fail money deducted from my account on 30/9/2019....reversal request. customer service is worst service ever

Regarding money deduction

Even though my transaction failed, the amount get deducted from my account.

FD ka paisa pura nhi de rahe

FD ka paisa pura nhi de rahe bank wale DD banakar diye paise kat kr 2 mahine se chakkar katwa rahe hai

Bribing in central bank

Dear Sir/mam,

My wife has an account at central bank and an ATM debit card was issued by bank which suddenly stopped working.
We went to the central bank of India Hardi branch and the manager and cashier both said that we have to pay Rs236/- to them to get a new ATM card immediately.
So I called to the provided helpline number to get more information and the representative said that bank deducts ATM's charges itself so you don't have to pay anything to them.
I have recorded a video of those people saying it.

Please resolve the issue and the people skills of The manager is really questionable.

Please take action again those corrupt officials.
Thank you

Ramnaresh Trivedi
Mob. No. 9993586XXX

Bribing in central bank

Dear Sir/mam,

My wife has an account at central bank and an ATM debit card was issued by bank which suddenly stopped working.
We went to the central bank of India Hardi branch and the manager and cashier both said that we have to pay Rs236/- to them to get a new ATM card immediately.
So I called to the provided helpline number to get more information and the representative said that bank deducts ATM's charges itself so you don't have to pay anything to them.
I have recorded a video of those people saying it.

Please resolve the issue and the people skills of The manager is really questionable.

Please take action again those corrupt officials.
Thank you

Ramnaresh Trivedi
Mob. No. 9993586XXX

बचत खाता खोलने के लिए आधार कार्ड़ का अनिवार्य होना--

महोदय,
सुप्रीम कोर्ट द्वारा बैंक खाता खोलने के लिए आधार कार्ड़ की अनिवार्यता (mandatory) को काफी पहले समाप्त कर दिया गया था, लेकिन सेन्ट्रल बैंक की हर ब्रांच नया खाता खोलने के लिए आधार कार्ड़ अनिवार्य रूप से क्यों मांगती है। कृप्या अपनी सभी शाखाओं को आधार कार्ड़ आवश्यक रूप से ना मांगने की सूचना प्रेषित करने का कष्ट करें, ताकि जिन लोगों के पास आधार कार्ड़ नही है वो भी अपना खाता आसानी से खुलवा सकें।
धन्यवाद।
भवदीय,
राजकुमारजैन

PROBLEM REGARDING TRANSACTION FAILED AND REVERSE MONEY

Yesterday we shop in jewellery store and the transaction failed but got the message of deduction of 80,280.
Please tell me when the money will be reversed.
Please

My balance is deducted from my ATM

Worst customer care service never pick up the call nor answer

Complaint about inactive work of the staff

The worst service that your staff gives and that's why perhaps you are facing the issues of loss From last year.
The most highly qualified staff doesn't know how to behave.

Not behaving properly

Not giving proper information ruth less behaviour

My loan statement copy

Pls send me my loan statement copy

thanks

Post new comment

Comments written in incorrect English, improper grammar, using short forms, using Hindi words etc - those comments will be deleted.
The content of this field is kept private and will not be shown publicly.
  • Links to specified hosts will have a rel="nofollow" added to them.

  • Each email address will be obfuscated in a human readable fashion or (if JavaScript is enabled) replaced with a spamproof clickable link.
  • Lines and paragraphs break automatically.

More information about formatting options