Central Bank of India Customer Care 1800 22 1911

Organization: 
Toll free Number(s): 
  • 1800 221 911 (Internet Banking/Card Hot listing/ Card Not Working)
  • 1800 222 368 (Credit Card Call Center)
  • 1800 110 001 (Jan Dhan Yojana)
  • 1800 180 1111 (Jan Dhan Yojana)
All India Number(s): 
  • 09555244442 (Miss Call For Balance Enquiry)
  • 09555144441 (Miss call for Mini Statement)
  • 022 49197323 (Card not working for online registration / transaction)
  • 022 49197314 (For failed transaction in ATM/POS/Online & Account debited)
  • 9967533228 (SMS for card blocking; see below)

Contact:

1800 221 911 (Phone Banking Services)

IVRS Options-

First Select Language

  • Press 1- To report loss of debit card / or to report a fraud
  • Press 2- For deposit account and services
  • Press 3- For loan account and services
  • Press 4- For complaint investment our product /linking aadhaar/change phone number
  • Press 7- To change preferred language
  • Press 9- To speak phone banking executive

Internet Banking Link

Customer Care

Call Center 1800 22 1911 Customer related Services
Credit Card Call Center

1800 222 368
(Toll Free ) &

022 66 387737 ,
022 66 387743

Customer related Services for Credit Card

ATM Problems

Type of assistance Contact Number Mail ids for communication
Card Hotlisting  / 
Card not working
1800 22 1911  
 debitcard_os [at] centralbank [dot] co [dot] in
debitcard [at] centralbank [dot] co [dot] in
sm4atm [at] centralbank [dot] co [dot] in

Card not working for online registration / transaction. STD Code - 022 49197323  debitcard_os [at] centralbank [dot] co [dot] in
sm4atm [at] centralbank [dot] co [dot] in
For failed transaction in ATM/POS/Online
& Account debited requiring reversal
STD Code -
  • 022 49197314
  • 022 49197315
 atmrecon [at] centralbank [dot] co [dot] in
smatmreversal [at] centralbank [dot] co [dot] in

Missed Call Service

Pre-defined mobile numbers for services request:

  • Balance Enquiry (9555244442)

  • Mini Statement (9555144441)

Once the service is activated on mobile number:

  1. Dial 9555244442 for Balance Enquiry: You can get the last ‘clear' balance on the account through SMS.

  1. Dial 9555144441 for Mini Statement: You can get the Mini Statement i.e. last 3 transactions on the account through SMS.

Other Details:

  • It is mandatory that mobile number to be used for missed call service to be registered with bank. If not done, visit Home Branch and update mobile number.

  • You can register for Missed Call for multiple accounts also, Visit branch for multiple account registration.

  • Missed Call Service is currently available for SB/CA/OD/CC accounts only.

SMS for Debit card Blocking/Hotlisting

SMS from registered mobile only

Now you can block your lost card by sending SMS

  • As follows:
    1. LOST:: For blocking all cards linked to mobile 
    2. LOST <space> card no. :For blocking specific card no. 
    3. LOST<space>Account no. :For blocking card in specific account
  • Send it to 9967533228 

Principal Nodal Officer

Name : Suresh Kumar Rohilla

Asst. General Manager

Address

2nd Floor Central Bank Building,MSME Department
Hutatma Chowk,Fort Mumbai 40023

Email : agmmsme [at] centralbank [dot] co [dot] in

Mobile Number: 022-61648748

Nodal Officer, for quick redressal of MSM Entrepreneurs grievances

Regional Office Nodal Officer Mobile Number Email ID
AGRA B.B.Sharma 9410290318 rmagraro [at] centralbank [dot] co [dot] in
AHMEDABAD D.H.Jani 9924092018 operahmero [at] centralbank [dot] co [dot] in
AHMEDNAGAR D.Pkale 9423028837/0241-2470934 opernagarro [at] centralbank [dot] co [dot] in
AKOLA M. P.Parwate 9604809841/0724-2401013/2458874 rmakolro [at] centralbank [dot] co [dot] in
AMBIKAPUR M.S.Tare 9584469568/0777-4227086 armambiro [at] centralbank [dot] co [dot] in
AMRAVATI R b sonawane 09923788588/0721-2660060 operamrao [at] centralbank [dot] co [dot] in
AMRITSAR Vijay Gupta 8558855226 operamriro [at] centralbank [dot] co [dot] in
ANAND Prahlad Kumar 9979852722/02692-257049 armananro [at] centralbank [dot] co [dot] in
AURANGABAD U.K.Mishra 8390903463/0240-2352400 rmauraro [at] centralbank [dot] co [dot] in
BANGALORE D.Durraikkanni 9916100228/080-22879151 rmbanro [at] centralbank [dot] co [dot] in
BARPETA P. Mazumder 9706002608 rmbarpro [at] centralbank [dot] co [dot] in
BAREILY Ms Kumkum Verma 0581-2574745 rmbarero [at] centralbank [dot] co [dot] in
BARODA Ravi M.Malhotra 8980013799/0265-2414472 armbaroro [at] centralbank [dot] co [dot] in
BHOPAL P.N.Moolchandani 9425303840 armbhopro [at] centralbank [dot] co [dot] in
BHUBANESHWAR U.C.C.Singh 07381022467  /0674-2397409 rmbhubro [at] centralbank [dot] co [dot] in
CHANDIGARH R.K.Kaushik 09988690156 /0172-2540992 armambaro [at] centralbank [dot] co [dot] in
CHENNAI N.Venkatesan 9962062942/044-28883203 operchenro [at] centralbank [dot] co [dot] in
CHHINDWARA Saryam  8827410828 rmchhiro [at] centralbank [dot] co [dot] in
COCHIN Joy Thomas K. 8943336391/ 0484-2861207 rmcochro [at] centralbank [dot] co [dot] in
COIMBATORE Dr Chandra shekhar 0422-2394196 rmcoimro [at] centralbank [dot] co [dot] in
COOCHBEHAR Shakti Samanta 9830575598 rmcoocro [at] centralbank [dot] co [dot] in
DARBHANGA Vijay Chowdhry 9431858834 rmdarbro [at] centralbank [dot] co [dot] in
DEHRADUN Rajendra kumar 9451739656 rmdehrro [at] centralbank [dot] co [dot] in
DELHI-A Mrs Vijay Sethi 9868884909/011-23230558 rmdelaro [at] centralbank [dot] co [dot] in
DELHI -B North B.D.JHA 8447633465/ 011-23830266 operdelbro [at] centralbank [dot] co [dot] in
DEORIA Ramesh Jha 8795819724 rmdeorro [at] centralbank [dot] co [dot] in
DURGAPUR K.S .Ghosh 9474881925 rmdurgro [at] centralbank [dot] co [dot] in
ETAWAH D P SHARMA 9927428107 rmetawro [at] centralbank [dot] co [dot] in
GAYA R P LAL 9835415007 rmgayaro [at] centralbank [dot] co [dot] in
GORAKHPUR O.P.Gupta 8795813987 cmgoraro [at] centralbank [dot] co [dot] in
GUWAHATI Indrani Das 9864894855/0361-2463566 pdguwaro [at] centralbank [dot] oc [dot] in
GWALIOR Mahendra Kumar 9977310038 opergwalro [at] centralbank [dot] co [dot] in
HUBLI Rias Ibrahim 9844885355/0836-2361755 rcchoblro [at] centralbank [dot] co [dot] in
HYDERABAD N.ShyamSunder 040-23468925 armhydero@ centralbank.co.in
INDORE K Sureshkumar 9425303857/0731-2434738 rmindoro [at] centralbank [dot] co [dot] in
JABALPUR R.Pathak 9406018886 rmjabaro [at] centralbank [dot] co [dot] in
JAIPUR B.M.Gaur 08696930697/0141-3156916 rmjaipro [at] centralbank [dot] co [dot] in
JALGAON A.P.Panzade 02572283217/0257-2283194 rmjalgro [at] centralbank [dot] co [dot] in
JALLANDHAR D.K.Rana 09915239851/0181-2237719 pdjalpro [at] centralbank [dot] co [dot] in
JALPAIGURI Barun Kumar Das 3561231243/03561-231245 pdjalpro [at] centralbank [dot] co [dot] in
JAMNAGAR R.N.Singh 09429443278, 0288-2678656 operjamnro [at] centralbank [dot] co [dot] in
JAHNSI J.S.Sharma 09411938126/0510-2330026 armjhanro [at] centralbank [dot] co [dot] in
JODHPUR K.S.Bhaskar 0291-2644651 rmjodhro [at] centralbank [dot] co [dot] in
KANPUR N.C.Saha 08795819477/0512-2217242 armkanpro [at] centralbank [dot] co [dot] in
KOLKATA -NORTH Priya Ranjan Sinha 9051176382 operkolknro [at] centralbank [dot] co [dot] in
KOLKATA -SOUTH Mr Sethi 9874333397/033- 22308921 rmkilsro [at] centralbank [dot] co [dot] in
KOTA Mahandra Singh 08696345600/0744-2324706 armkotaro [at] centralbank [dot] co [dot] in
LUCKNOW R.K.Gupta 9839484058 rmkuckro [at] centralbank [dot] co [dot] in
LUDHIANA M.L.Bansal 9646237100 cmludhro [at] centralbank [dot] co [dot] in
MADURAI P.R.Vijayakumar 8489945252/ 0452-2537467 cmmaduro [at] centralbank [dot] co [dot] in
MEERUT Ramesh Kalra 8755590426 rmmeerro [at] centralbank [dot] co [dot] in
MRO R.K.Pahuja 9167980351/022-4034582 cmoprmro [at] centralbank [dot] co [dot] in
MOTIHARI C.K.Roy 9534397042 rmmotiro [at] centralbank [dot] co [dot] in
MUZAFFARPUR Pawan Kumar 9470008341 rmmuzaro [at] centralbank [dot] co [dot] in
NAGPUR R.M.Dongre 9764055995/ 0712- 2532824 rmnagpro [at] centralbank [dot] co [dot] in
NASIK M B Wadile 09421793935/0253-2353597 opernasiro [at] centralbank [dot] co [dot] in
PANAJI P Y Malgaonkar 8322224385 operpanaro [at] centralbank [dot] co [dot] in
PATNA S.N. Jha 9973973148 rmpatnro [at] centralbank [dot] co [dot] in
PUNE C.G.Choure 09373004954/020-26051992 cmpunero [at] centralbank [dot] co [dot] in
PURNEA Walter Lawrance 09931202149/06454242639 operpurnro [at] centralbank [dot] co [dot] in
RAIPUR B.P.Singh 9584469556 rmraipro [at] centralbank [dot] co [dot] in
RAJKOT A J Patel 09687690034/0281-2230482 armrajkro [at] centralbank [dot] co [dot] in
RANCHI R.S.Choudhary 09570900444/0651-6457085 rmrancro [at] centralbank [dot] co [dot] in
ROHTAK R.S.Bhardwaj  09813559343/ 01262-213080,212091 operrohtro [at] centralbank [dot] co [dot] in
SAGAR Ajay k Verma  9685701836/ 07582-261592 opersagro [at] centralbank [dot] co [dot] in
SAHARSA P.K.Sinha 9801120779 rmsaharo [at] centralbank [dot] co [dot] in
SHIMLA S.K.Vermani 09736879440/0177-2814906 opersimlro [at] centralbank [dot] co [dot] in
SILIGURI M.U.Ansari 7797810123 rmsiliro [at] centralbank [dot] co [dot] in
SIWAN R.C.Sahu 7631372442 rmsiwaro [at] centralbank [dot] co [dot] in
SURAT D k singh 0261 -2465841 opersura [at] centralbank [dot] co [dot] in
THANE Arun k. Bhalekar 9920758509 armthanro [at] centralbank [dot] co [dot] in
TIRUCHIRAPALLY Jayraman 8939758049 rmtiruro [at] centralbank [dot] co [dot] in
TRIVANDRUM Biswanath Roy 9497153950/0471-2325268 armtrivro [at] centralbank [dot] co [dot] in
UPPER ASSAM Dwijen Dutta 09435116581/0376-2309371/2322905 rmuppero [at] centralbank [dot] co [dot] in
VARANASI Y.P.Verma 9335254406 rmvararo [at] centralbank [dot] co [dot] in
VIJAYAWADA V.S.R.Sarma 0866-2488025 armvijaro [at] centralbank [dot] co [dot] in
VISAKHAPATNAM S.Srinivasa Raju 09849475105/0891-2556166 rmvisaro [at] centralbank [dot] co [dot] in

Regional Offices

REGION PHONE FAX ADDRESS
AGRA 0562-2520690 0562-2853698 37/2/4, IIND FLOOR, SANJAY PLACE
AHMEDABAD 079-25501466/079-25503586 079-25505995 CENTRAL BANK BUILDING, 6TH FLOOR, P.B.NO: 226, LAL DARWAJA
AKOLA 0724-2458874 0724-2459867 MANGESH MANGAL KARYALAYA,ADARSHA COLONY
AMBIKAPUR 07774-223024/07774-223086 07774-223569 DHANJAL COMPLEX, NEAR POLYTECHNIC RING ROAD, NEMNAKALA
AURANGABAD 0240-2331701/-2349053 0240-2332053 P.B.NO: 113, 5/5/72, NEW OSMANPURA
BARODA 0265-2438269/0265-2414472 0265-2431699 PRATIK CHAMBER, II FLOOR, PIRAMITAR ROAD, DANDIA BAZAR,
BARPETA 0361-6014675 0361-2458154 MAIN ROAD, BARPETA ROAD BAZAR
BENGALURU 080-22265652/53/54/22353715 080-22258581 SANTOSH CINEMA COMPLEX, 1ST FLOOR, K. G. ROAD
BHOPAL 0755-2674030 0755-2761317 9, ARERA HILLS JAIL ROAD,
BHUBANESHWAR 0674-2397551, 0674-2397199 0674-2397584 PLOT NO.108 B, UNIT NO VII,  SURYA NAGAR, GOPABANDHU CHOWK
CHANDIGARH 0172-2540990/0172-2540995 0172-2540994 SCO 58-59, 2ND FLOOR BANK SQUARE, SECTOR 17-B
CHENNAI 044-28883208/3215 044-23464257 48/49 SECOND FLOOR, MONTIETH ROAD, EGMORE
CHHINDWARA 07162-236514/07162-236510 07162-236510 P.B.NO:13, NARSINGPUR ROAD
COIMBATORE 0422-2398083 0422-2399264/0422-2306137 P.B.NO:557,CENTRAL BANK BUILDING, 14 / 15, VARIETY HALL ROAD
COOCH BEHAR 03582-222985 03582-222582 BESIDE TIRANGI MORE, BANGCHATRA ROAD,
DARBHANGA 06272-251458 06272-233388 NAKA NO. 6, MOHALLA : KARAMGANJ PO-LAHERIASARAI
DEHRADUN 0135-2722107, 0135-2520273, 0135-2725064 0135-2650446 CLASSIC BUSINESS CENTER, OPP LABOUR COURT, NIRANJANPUR, SAHARANPUR ROAD
DELHI-A (SOUTH) 011-23230310/13 011-22130624/011-23230560 3RD FLOOR, PLOT NO 4, BLOCK NO 54, OPP DESHBANDHU GUPTA ROAD, KAROL BAUGH
DELHI-B (NORTH) 011-23830266/011-23950684 011-23940444 CENTRAL BANK BUILDING, IST FLOOR, 1398, CHANDNI CHOWK
DURGAPUR 0343-2504256/81 0343-2504280 CENTRAL BANK BLDG, MAMRA BAZAR, BURDWAN
GORAKHPUR 0551-2333817/2330079 0551-2336232 1ST FLOOR, A.D.TOWER, BANK ROAD, GORAKHPUR
GUWAHATI 0361-2451863/888 0361-2452662 CENTRAL BANK BUILDING,3RD FLOOR, BHANGAGARH
GWALIOR 0751-2402020 0751-2405022 KRISHNA MOTORS, SAKHIYA VILAS, JHANSI ROAD
HYDERABAD 040-23468925 TO 28,31 040-23468931 MAHAPATHRAM ROAD, BANK STREET, KOTI
INDORE 0731-2434512 0731-4060361 6/3, RACE RACE COURSE ROAD, MAHATMA GANDHI ROAD
JABALPUR 07612662691/94/95 07614084560 PB NO 7, 601, NAPIER TOWN
JAIPUR 01412369171/73, 2364141/42 01412361929 1ST FLOOR, ANAND BHAWAN, SANSAR CHANDRA ROAD
JALANDHAR 01815064614 01812458532 S.C.O. 30-31, 3RD FLOOR, GURU RAM DAS DIVINE TOWER, PUDA COMPLEX
KANPUR 05122217242/2218568/2217566 05122297521 117/H-1/240, PANDU NAGAR
KOCHI 04842398127/129/139 04842398132 METRO PALACE, 1ST FLOOR, OPP. NORTH RLY STATION, ERNAKULAM NORTH, COCHIN, KERALA
KOLKATA (NORTH) 03322313341/42/44/45 03322313343 CENTRAL BANK BLDG, 4TH FLOOR, 33, NETAJI SUBHASH ROAD
KOLKATA (SOUTH) 03322308921 TO 29, 22420746 03322312302 CENTRAL BANK BLDG, 5TH FLOOR, 33, NETAJI SUBHASH ROAD
KOTA 07442320805/2324606 07442450135 P.B.NO.50, HOTEL AIRLINE BLDG., 3/B, CIVIL LINES, OPP MBS HOSPITAL
LUCKNOW 05222612347/2627320/6566806 05222228890 GROUND FLOOR, 73, HAZRATGANJ
LUDHIANA 01612407946 01612401741 630, GURDEV NAGAR, K.P.COMPLEX, ADJ.HOTEL PARK PLAZA, FEROZPUR ROAD, LUDHIANA
MADURAI 04522526752/53/54 04522537460 RAJA MUTHIAH MANDRAM, OPP.DIST.COURT,DR.AMBEDKAR RD.
MEERUT 01212760918/2771807 01212762040 31, JAIL CHUNGI, 1ST FLOOR, P.O.VICTORIA PARK ROAD
MOTIHARI 06252232448/237683 06252232448/232681 BALUATAL, P.B.NO:5,
SOUTH MUMBAI REGIONAL OFFICE 02240345822/22850833 02240345831 346, STANDARD BUILDING, 2ND FLOOR, Dr. D.N. ROAD, FORT
MUMBAI SUBURBAN REGIONAL OFFICE 02226591549/1516/1567 02226591553 NCL BUILDING COMPLEX, 3RD FLOOR, PLOT NO.6, C-6, BLOCK E, BANDRA KURLA COMPLEX, BANDRA E
MUZAFFARPUR 06212245203 06212243041 PAWAPURI VIHAR BLDG, N.H. 28, NEAR BHAGWANPUR CHOWK
NAGPUR 07122548206/2527678 07122528915 GOUND FLOOR, ORIENTAL BLDG., LIC  SQUARE, STATION ROAD
NASIK 02532353598/2352337 02532353597 PLOT NO:P-63, MIDC, SATPUR
PANAJI 08322224385/2230273/2425156 0832223177 NIZARI BHAVAN, 1ST FLOOR, NEAR CINE NATIONAL, MENEZES BRAGANZA ROAD
PATNA 06122226259/2238627 06122226259 BLOCK 'B', 2ND FLOOR, MAURYA LOK COMPLEX, DAK BANGLA ROAD
PUNE 02026,131,800 02024450879 2ND FLOOR/3RD FLOOR, 317, M.G. ROAD, PUNE CAMP
PURNEA 06454242639/244406 06454224905 P.B.NO: 34, SNEH BHAWAN, BHATTA BAZAR
RAIPUR 07712253169/2255687 07712254141 FIRST FLOOR, BLOCK 'C', BOMBAY MARKET, G.E. ROAD
RAJKOT 02812226931/2228161/2514 02812224979/2230482 P.B.NO: 51, NAGINDAS CHAMBERS, 1ST FLOOR, DHEBARBHAI ROAD
RANCHI 06512563484/511/516/6957085 06512560454 P.B. 89, JATINCHANDRA ROAD, BURDWAN COMPOUND, P.O. LALPUR
ROHTAK 01262212846 01262213660 JAWAHAR MARKET, MODEL TOWN,
SAGAR 075822615691/261691 07582223128 UNIVERSITY ROAD, 7, CIVIL LINES
SAMBALPUR 06636550109/110   FARM ROAD (NEAR SANJIVANI HOSPITAL), QUANTUM BUILDING, MODIPARA, SAMBALPUR
SILIGURI 03532641391/2642417 03532643908 ASHRAM PARA, P.O. SILIGURI
SURAT 02612465841 02612465847 1/930, 1ST FLOOR, NARIMABAD BUILDING, ATHUGHAR STREET, NANPURA
THANE 02225360695/25332943 02225415914 MARATHI GRANTH SANGRALAYA BUILDING, NETAJI SUBHAS ROAD, THANE (W)
UPPER ASSAM 03762322905/684 03762322683 CHANDRA BHAVAN, NEHRU PARK ROAD, JORHAT
VARANASI 05422366387/2369792 05422366470 LANKA, VARANASI
VIJAYAWADA 08662475943/4997 08662473023 NEAR M. G. ROAD, BENZ CIRCLE, OPP RELIANCE TRENDS, VIJAYWADA

Corporate Office

Central Bank of India
Chander Mukhi, Nariman Point
Mumbai – 400 021
Tel: 022 – 6638 7777



Comments

FD ka paisa pura nhi de rahe

FD ka paisa pura nhi de rahe bank wale DD banakar diye paise kat kr 2 mahine se chakkar katwa rahe hai

Bribing in central bank

Dear Sir/mam,

My wife has an account at central bank and an ATM debit card was issued by bank which suddenly stopped working.
We went to the central bank of India Hardi branch and the manager and cashier both said that we have to pay Rs236/- to them to get a new ATM card immediately.
So I called to the provided helpline number to get more information and the representative said that bank deducts ATM's charges itself so you don't have to pay anything to them.
I have recorded a video of those people saying it.

Please resolve the issue and the people skills of The manager is really questionable.

Please take action again those corrupt officials.
Thank you

Ramnaresh Trivedi
Mob. No. 9993586XXX

Bribing in central bank

Dear Sir/mam,

My wife has an account at central bank and an ATM debit card was issued by bank which suddenly stopped working.
We went to the central bank of India Hardi branch and the manager and cashier both said that we have to pay Rs236/- to them to get a new ATM card immediately.
So I called to the provided helpline number to get more information and the representative said that bank deducts ATM's charges itself so you don't have to pay anything to them.
I have recorded a video of those people saying it.

Please resolve the issue and the people skills of The manager is really questionable.

Please take action again those corrupt officials.
Thank you

Ramnaresh Trivedi
Mob. No. 9993586XXX

बचत खाता खोलने के लिए आधार कार्ड़ का अनिवार्य होना--

महोदय,
सुप्रीम कोर्ट द्वारा बैंक खाता खोलने के लिए आधार कार्ड़ की अनिवार्यता (mandatory) को काफी पहले समाप्त कर दिया गया था, लेकिन सेन्ट्रल बैंक की हर ब्रांच नया खाता खोलने के लिए आधार कार्ड़ अनिवार्य रूप से क्यों मांगती है। कृप्या अपनी सभी शाखाओं को आधार कार्ड़ आवश्यक रूप से ना मांगने की सूचना प्रेषित करने का कष्ट करें, ताकि जिन लोगों के पास आधार कार्ड़ नही है वो भी अपना खाता आसानी से खुलवा सकें।
धन्यवाद।
भवदीय,
राजकुमारजैन

PROBLEM REGARDING TRANSACTION FAILED AND REVERSE MONEY

Yesterday we shop in jewellery store and the transaction failed but got the message of deduction of 80,280.
Please tell me when the money will be reversed.
Please

My balance is deducted from my ATM

Worst customer care service never pick up the call nor answer

Complaint about inactive work of the staff

The worst service that your staff gives and that's why perhaps you are facing the issues of loss From last year.
The most highly qualified staff doesn't know how to behave.

Not behaving properly

Not giving proper information ruth less behaviour

My loan statement copy

Pls send me my loan statement copy

thanks

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