Central Bank of India Customer Care 1800221911

Toll free Number(s): 
  • 1800221911 Internet Banking/Card Hotlisting/ Card Not Working
  • 1800222368 Credit Card Call Center
  • 1800110001 National Toll Free Number
  • 18001801111 National Toll Free Number
All India Number(s): 
  • 09555244442 (Miss Call For Balance Enquiry)
  • 09555144441 (Miss call for Mini Statement)
  • 022 49197323 (Card not working for online registration / transaction)
  • 022 49197314 (For failed transaction in ATM/POS/Online & Account debited)
  • 9967533228 (SMS for card blocking; see below)

Customer Care

Call Center 1800221911 Customer related Services
Credit Card Call Center

(Toll Free ) &

02266387737 ,

Customer related Services for Credit Card

ATM Problems

Type of assistance Contact Number Mail ids for communication
Card Hotlisting  / 
Card not working
 debitcard_os [at] centralbank [dot] co [dot] in
debitcard [at] centralbank [dot] co [dot] in
sm4atm [at] centralbank [dot] co [dot] in

Card not working for online registration / transaction. STD Code - 022 49197323  debitcard_os [at] centralbank [dot] co [dot] in
sm4atm [at] centralbank [dot] co [dot] in
For failed transaction in ATM/POS/Online
& Account debited requiring reversal
STD Code -
  • 022 49197314
  • 022 49197315
 atmrecon [at] centralbank [dot] co [dot] in
smatmreversal [at] centralbank [dot] co [dot] in

Missed Call Service

Pre-defined mobile numbers for services request:

  • Balance Enquiry (09555244442)

  • Mini Statement (09555144441)

Once the service is activated on mobile number:

  1. Dial 09555244442 for Balance Enquiry: You can get the last ‘clear' balance on the account through SMS.

  1. Dial 09555144441 for Mini Statement: You can get the Mini Statement i.e. last 3 transactions on the account through SMS.

Other Details:

  • It is mandatory that mobile number to be used for missed call service to be registered with bank. If not done, visit Home Branch and update mobile number.

  • You can register for Missed Call for multiple accounts also, Visit branch for multiple account registration.

  • Missed Call Service is currently available for SB/CA/OD/CC accounts only.

MSME Care Centres

Corporate Office

Central Bank of India
Chander Mukhi, Nariman Point
Mumbai – 400 021
Tel: 022 – 6638 7777

Nodal Officer, for quick redressal of MSM Entrepreneurs grievances

Address and Contact Covering area ,Email and Fax

Uttar Pradesh

Central Bank of India"
Zonal Office, 37/2/4 Sanjay Place
AGRA – 282 002

Phone-0562 2526756

States covering Uttranchal and part of


Email:zmagrazo [at] centralbank [dot] co [dot] in

Fax no 0562-2851341

Madhya Pradesh

Central Bank of India
Zonal office, 9 Arera Hills
Bhopal – 462011


Start covering Part of Madya Pradesh

Email: zmbhopzo [at] centralbank [dot] co [dot] in

Fax No. (0755) 2552019


Central Bank of India
48/49, Montieth Road, Egmore,
Chennai 600 008


States Covering Tamilnadu, Kerala and

Pondicherry UT

Email: zmchenzo [at] centralbank [dot] co [dot] in

Fax: (044) 23464200


Central Bank of India
M.C. Road, Chemikuthi
Guwahati - 781 003.


States Covering Assam, Manipur, Meghalaya,

Nagland, Tripura and Arunachalapradesh

Email: zmguwazo [at] centralbank [dot] co [dot] in

Fax : (0361) 2452154

Uttar Pradesh

Central Bank of India
Zonal Office P.B.No. 10
Akash Deep, 2nd floor,
23, Vidhan Sabha Marg
Lucknow – 226 001.


States covering part of Uttra Pradesh

Email:zmluckzo [at] centralbank [dot] co [dot] in

Faxs: (0522) 2613240


Central Bank of India
Zonal office. Opp. Jubbasahani Park
Club Road, P O Romna
Muzaffarrpur – 842 002.


States Covering Jharkhand and part of Bihar

Email: zmmuzazo [at] centralbank [dot] co [dot] in

Fax: (0621) 2251784


Central Bank of India
Zonal Office, Block – B,2nd floor,
Maurya Lok Complex, Dak Bunglow Road,


– 800 001

States covering part of Bihar

Email:zmpatnzo [at] centralbank [dot] co [dot] in

Fax: (0612) 2221898

Madhya Pradesh

Central Bank of India
Zonal Office, Block 'C', 1st floor
Bombay Market, G E
Road Raipur – 492 001,


States covering Chhatisgarh and part of

Madya Pradesh

Email:zmraipzo [at] centralbank [dot] co [dot] in

Fax: (0771) 2228831


Central Bank of India
P.B. No. 205, Lal Darwaja
Ahmedabad - 380 001.


States Covering Gujarat

Email: zmahmezo [at] centralbankco [dot] in

Fax: (079) 25505995


Central Bank of India
Zonal Office, P.B. No. 13
No. 58-59 Bank Square, Sector 17-B
CHANDIGARH – 160 017


States Covering Haryana, Himachal Pradesh,
J&K, Punjab and Chandigarh UT

Email:zmchanzo [at] centralbank [dot] co [dot] in

Fax : (0172) 2700647

New Delhi

Central Bank of India
P.B.No. 7007 Link House
Press Area, Bahadur Shah Zffar Marg
NEW DELHI – 110 002


States Covering Rajasthan and Delhi UT

Emai: zmdelhizo [at] centralbank [dot] co [dot] in

Fax : (011) 23712677

Andhra Pradesh

Central Bank of India
P B No.522, Bank Street
710-712 Mahapathran Road
Hyderabad – 500 195.


States Covering Andra Pradesh and


Email: zmhydezo [at] centralbank [dot] co [dot] in

Fax: ((040) 23468902

West Bengal


Central Bank of India
33, Netaji Subhas Road
Kolkata – 700 001


States covering Sikkim, Orissa and West


Email: zmkolkzo [at] centralbank [dot] co [dot] in

Fax: (033) 22309864



Central Bank of India
Mumbai Metropolitan Zone
(MMZO) Standard Bldg, 1st floor
Dr. D.N. Road, MUMBAI – 400 023


States Covering Part of Maharastra mainly-

Thane, Sindudurga, Ratnagiri and Goa

Email: zmmmzo [at] centralbank [dot] co [dot] in

Fax: (022) 22044720

Central Bank of India
Oriental Bldg, 2nd floor
Kamotee Road, Nagpur – 440 001


States covering part of Maharastra

mainly Akola, Amaravathi, Yeotmal, Bhandara , Buldana

Email: zmnagpzo [at] centralbank [dot] co [dot] in

Fax: ((0712) 2520365

Central Bank of India
Zonal Office, P.B.No98
317 M. G. Road
Pune – 411 001.


States Covering Part of Maharastra mainly

pune, satara, sangli, Sholapur, Kolapur,
Nasik, Ahmednagar, Aurangabad,
Dhule, Nanded, Bir- osmanabad

Email: zmpunezo [at] centralbank [dot] co [dot] in

Fax: (020) 26131618

SMS for Debit card Blocking/Hotlisting

SMS from registered mobile only

Now you can block your lost card by sending SMS

  • As follows:
    1. LOST:: For blocking all cards linked to mobile 
    2. LOST <space> card no. :For blocking specific card no. 
    3. LOST<space>Account no. :For blocking card in specific account
  • Send it to 9967533228 



Yesterday we shop in jewellery store and the transaction failed but got the message of deduction of 80,280.
Please tell me when the money will be reversed.

My balance is deducted from my ATM

Worst customer care service never pick up the call nor answer

Complaint about inactive work of the staff

The worst service that your staff gives and that's why perhaps you are facing the issues of loss From last year.
The most highly qualified staff doesn't know how to behave.

Not behaving properly

Not giving proper information ruth less behaviour

My loan statement copy

Pls send me my loan statement copy


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