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| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For IPPB related queries or complaints | 155299, 033-22029000 |
| 2 | For any complaints/queries regarding net banking | dopebanking [at] indiapost [dot] gov [dot] in |
| 3 | Circle Public Grievances Nodal Officers | 0135-2650890,
0135-2710971, asppgcoddn [at] gmail [dot] com |
| Sr No. | Designation | Contact No. | |
|---|---|---|---|
| 1 | Chief Postmaster General | 0135-2658396 | cpmg_utr [at] indiapost [dot] gov [dot] in |
| 2 | Director Postal Services (HQ & Mail Mktg), Dehradun | 0135-2658806 | dpsdehradun [at] indiapost [dot] gov [dot] in |
| 3 | CIFA | 0135-2713887 | brij [dot] verma60 [at] gov [dot] in |
| Sr No. | Division | Contact No. | |
|---|---|---|---|
| 1 | Almora | 05962-230044 | doalmora [dot] uk [at] indiapost [dot] gov [dot] in |
| 2 | Chamoli | 01372-252431 | dochamoli [dot] uk [at] indiapost [dot] gov [dot] in |
| 3 | Dehradun | 0135-2651531 | sspdehradun [at] gmail [dot] com |
| 4 | Nainital | 05942-239184 | donainital [dot] uk [at] indiapost [dot] gov [dot] in |
| 5 | Pauri | dopauri [dot] uk [at] indiapost [dot] gov [dot] in | |
| 6 | Pithoragarh | 05964-225128 | dopithoragarh [dot] uk [at] indiapost [dot] gov [dot] in |
| 7 | RMS DN Division | 0135-2717085 | rmsdodn [dot] uk [at] indiapost [dot] gov [dot] in |
| 8 | Tehri | 01376-233126 | spostehri2012 [at] gmail [dot] com |
| Sr No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | AD(Staff) | 0135-2655911 | staff [dot] uk [at] indiapost [dot] gov [dot] in | O/o Chief PMG, Uttarakhand Circle, Dehradun-248001 |
| 2 | AD(Technical) | 0135-2657560 | tech [dot] uk [at] indiapost [dot] gov [dot] in | O/o Chief PMG, Uttarakhand Circle, Dehradun-248001 |
| 3 | AD(Estt. & Planning) | 0135-2651090 | adesttcodehradun [at] gmail [dot] com | O/o Chief PMG, Uttarakhand Circle, Dehradun-248001 |
| 4 | AD(BD &PLI) | 0135-2657560 | bd [dot] uk [at] indiapost [dot] gov [dot] in | O/o Chief PMG, Uttarakhand Circle, Dehradun-248001 |
| 5 | Accounts Officer | 0135-2657989 | icosb [dot] uk [at] indiapost [dot] gov [dot] in | O/o Chief PMG, Uttarakhand Circle, Dehradun-248001 |
| 6 | SSPOs Dehradun | 0135-2654788 | dodehradun [dot] uk [at] indiapost [dot] gov [dot] in | Dehradun, 20, Rajpur Road, Dehradun- 248001 |
| 7 | SSPOs, Nainital | 05942-235184 | donainital [dot] uk [at] indiapost [dot] gov [dot] in | O/o Sr. Supdt. of Post Offices, Nainital, Birla Road, Tallital |
| 8 | SPOs Almora | 05962-230293 | doalmora [dot] uk [at] indiapost [dot] gov [dot] in | O/o Supdt. of Post Offices, Almora |
| 9 | SPOs Chamoli | 01372-252431 | dochamoli [dot] uk [at] indiapost [dot] gov [dot] in | O/o Supdt. of Post Offices, Chamoli, Gopeshwar-246401 |
| 10 | SPOs Pauri | 01368-222209 | dopauri [dot] uk [at] indiapost [dot] gov [dot] in | O/o Supdt. of Post Offices, Pauri, Dhara Road-246001 |
| 11 | SPOs Pithoragarh | 05964-226337 | dopithoragarh [dot] uk [at] indiapost [dot] gov [dot] in | O/o Supdt. of Post Offices, Pithoragarh-262501 |
| 12 | SPOs Tehri | 01376-232422 | dotehri [dot] uk [at] indiapost [dot] gov [dot] in | Tehri Division , New Tehri |
| 13 | Supdt. RMS "DN" Division, Dehradun | 0135-2717085 | rmsdodn [dot] uk [at] indiapost [dot] gov [dot] in | O/o Supdt. RMS "DN" Division, Dehradun-248001 |
| 14 | Supdt. PSD, Saharanpur | 0132-2648063 | psdsaharanpur [dot] uk [at] indiapost [dot] gov [dot] in | O/o Supdt of Postal Stock Depot, Sahranpur |
| 15 | Sr. Postmaster, Dehradun GPO | 0135-2655141 | dehradungpo [at] indiapost [dot] gov [dot] in | Dehradun GPO, near Clock tower, Dehradun |
| Level | Whom to Contact |
|---|---|
| 1 | Postmaster / In-charge of the Post Office where the transaction has taken place. |
| 2 | Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. |
| 3 | The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. |
| Sr. No. | Complaint | Designation | Contact No. | Address | |
|---|---|---|---|---|---|
| 1 | Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. | Public Grievance | PG Division: 011-23036397 Director(PG): 011-23096151, 011-23036814, Dy.General Manager(SP/BP): 011-23096075 , ADG (IM): 011-23096112, DDG (PG): 011-23096087 |
i) (PG) Division, Postal Directorate, New Delhi 110 001. ii) Dy. General Manager (BP) for EPP, LP, BP. iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel. |
|
| 2 | Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. | Deputy Director General (PG & OA) | 011-23096087 | ddgpg [at] indiapost [dot] gov [dot] in | Dak Bhavan, Sansad Marg, New Delhi-110001. |
| 3 | All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. | Chief General Manager (PLI), PLI Directorate | 011-24672461 | cgmplidte [at] gmail [dot] com | Chanakya Puri, New Delhi-110021. |
| 4 | Pension matters of postal employees and matters relating to Gramin Dak Sevaks | Deputy Director General (Establishment) | Dak Bhavan, Sansad Marg, New Delhi-110001. |
GPO DDN
Rajpur Rd, Ghanta Ghar, Near,
Chukkuwala, Dehradun, Uttarakhand 248001
Contact No.: 0135-2655141