Delhi GPO Contact No.

Organization: 
Toll free Number(s): 
  • 1800 266 6868 (For Customer Support, 9am-6pm)
  • 1800 425 2440 (For ATM/ Debit Card, Mobile/ Internet/ SMS Banking Related Complaint)​

IVRS Menu: 1800 266 6868

Select your preferred language

  • Press 1: For delivery status update on your mail booking or order items
  • Press 2: To get codes and SMS or to generate pickup request for articles like speed post, registered post, parcels etc.
  • Press 3: To know the premium due date and premium amount on your postal life insurance
  • Press 4: To know the policy status, policy mature date and maturity amount in sum assured on your postal life insurance
  • Press 5: To know the account balance on your postal banking savings account
  • Press 6: For blocking of your ATM card
  • Press 7: For other services
    • Press 1: For India Post Mail Services
    • Press 2: For India Post Banking Services
    • Press 3: For India Post Insurances Services

Email

  • cpmg_del [at] indiapost [dot] gov [dot] in (For General Query)

Important Links

Important Contact Details

Sr No. Service Contact Detail
1 For IPPB related queries or complaints 155299, 033-22029000
2 For any complaints/queries regarding net banking dopebanking [at] indiapost [dot] gov [dot] in
3 Circle Public Grievances Nodal Officers 011-23638641

Delhi Circle Postal Services Contact Details

Sr No. Designation Contact No. Email
1 Chief Postmaster General 011-23547659 cpmg_del [at] indiapost [dot] gov [dot] in
2 Post Master General (Mails & BD) 011-20831007, 011-23553046 pmgbd_delhi [at] indiapost [dot] gov [dot] in
3 Post Master General (Operations) 011-20831005 pmg_delhi [at] indiapost [dot] gov [dot] in
4 General Manager (Finance) 011-23813103, 011-23818361 gmfinancedelhi [at] indiapost [dot] gov [dot] in
5 Director Postal Services (HQ) 011-20831006, 011-20831008 dpshqdelhi [at] indiapost [dot] gov [dot] in
6 Director (Mails & BD) 011-20831009, 011-23554350 dpsmailsdelhi [at] indiapost [dot] gov [dot] in
7 Director, New Delhi GPO 011-23743602 directornewdelhiho [at] indiapost [dot] gov [dot] in

Division Contact Details

Sr No. Division Contact No. Email
1 Airmail Sorting Division (New Delhi) 011-26886212 rmsdodelhiamstg [dot] dl [at] indiapost [dot] gov [dot] in
2 Delhi East 011-22373778 dodelhieast [dot] dl [at] indiapost [dot] gov [dot] in
3 Delhi GPO 011-23865716 cpmdgpo-dl [at] indiapost [dot] gov [dot] in
4 Delhi North 011-23818182 ssponorthdelhi1 [at] gmail [dot] com
5 Delhi Sorting Division   rmsdodelhistg [dot] dl [at] indiapost [dot] gov [dot] in
6 New Delhi Central 011-23542435 donewdelhicentral [dot] dl [at] indiapost [dot] gov [dot] in
7 New Delhi GPO 011-23743839 newdelhigpo [at] indiapost [dot] gov [dot] in
8 New Delhi Sorting Division 011-23525433 rmsdonewdelhistg [dot] dl [at] indiapost [dot] gov [dot] in
9 New Delhi South 011-24610035 donewdelhisouth [dot] dl [at] indiapost [dot] gov [dot] in
10 New Delhi South West 011-24671592 donewdelhisouthwest [dot] dl [at] indiapost [dot] gov [dot] in
11 New Delhi West 011-25799134 donewdelhiwest [dot] dl [at] indiapost [dot] gov [dot] in

Officers Directory

Sr No. Designation Contact No. Email Address
1 SSRM 011-20831047 directorndstg [at] gmail [dot] com New Delhi Stg. Dn. New Delhi-110001
2 SSPOs 011-23542435 donewdelhicentral [dot] dl [at] indiapost [dot] gov [dot] in New Delhi Central Division, New Delhi- 110001
3 Assistant Director (PO, Co-ord., Welfare & Sports and Official Language 011-20831019 adpodelhi [at] gmail [dot] com  
4 Assistant Director (Building) 011-20831021 adbldgdel [at] gmail [dot] com O/o CPMG, Delhi Circle, New Delhi-110001
5 SSRM Delhi Stg.Dn. 011-23867853 ssrmdstg [at] gmail [dot] com Delhi Stg.Dn. New Delhi-110006
6 Sr. Supdt. of POs, New Delhi South West Dn 011-24671592 donewdelhisouthwest [dot] dl [at] indiapost [dot] gov [dot] in New Delhi South West Dn, New Delhi- 110021
7 Sr. Supdt. of POs, New Delhi South Dn   donewdelhisouth [dot] dl [at] indiapost [dot] gov [dot] in New Delhi South Dn, New Delhi- 110019
8 Sr. Supdt. of POs, New Delhi West Dn   donewdelhiwest [dot] dl [at] indiapost [dot] gov [dot] in New Delhi West Dn, New Delhi- 110028
9 Sr. Supdt. of POs, Delhi North Dn   dodelhinorth [dot] dl [at] indiapost [dot] gov [dot] in Delhi North Dn, Delhi- 110054
10 Sr. Supdt. of POs, Delhi East Dn   dodelhieast [dot] dl [at] indiapost [dot] gov [dot] in Delhi East Dn, Delhi- 110051
11 AD(Admin)   dirndho [at] gmail [dot] com New Delhi Gol Dak Khana, New Delhi- 110001
12 CPM, Delhi GPO,   cpmdgpo-dl [at] indiapost [dot] gov [dot] in Delhi GPO, Delhi- 110006
13 Assistant Director(Staff )    adstaff [dot] cpmg [at] gmail [dot] com Delhi Circle, ND- 110001
14 Assistant Director (FS&IT) Delhi Circle   adfs-dl [at] indiapost [dot] gov [dot] in , apmgit-dl [at] indiapost [dot] gov [dot] in Delhi Circle, ND- 110001
15 Assistant Director(Vig)  Delhi Circle   apmgvig-dl [at] indiapost [dot] gov [dot] in Delhi Circle, ND- 110001
16 Assistant Director(QS)  Delhi Circle   adqsdel [at] gmail [dot] com Delhi Circle, ND- 110001
17 ADM(PLI&Philately), O/o the CPMG, Delhi Circle   admpli-dl [at] indiapost [dot] gov [dot] in O/o the CPMG, Delhi Circle, New Delhi-110001
18 SSRM, Airmail Sorting Division 011-26886212 rmsdodelhiamstg [dot] dl [at] indiapost [dot] gov [dot] in , ssrmamsdndelhi [at] gmail [dot] com Airmail Sorting Division, New Delhi- 110021
19 Sr Superintedent Foreign Post,   foreignpostdelhi [at] indiapost [dot] gov [dot] in Foreign Post, CIG Marg New Delhi-110002
20 AD(PC),  Delhi Circle   adpcdelhi [at] gmail [dot] com Delhi Circle, ND-110001
21 AD( Recruitment)  Delhi Circle   adrdel [dot] dop [at] gmail [dot] com Delhi Circle, ND-110001
22 AD (BD), Delhi Circle   bdcelldel [at] gmail [dot] com Delhi Circle, ND-110001
23 AD (MMU), Delhi Circle   mmudelhicircle [at] gmail [dot] com Delhi Circle, ND-110001

For Complaint

  • For any complaint, you can lodge your complaint online through India Post CRM Portal and can also track complaint status .
  • Any complaint related to postal services and concerning behavior of employees of the Department of Posts, contact the officers listed below.
    Level Whom to Contact
    1 Postmaster / In-charge of the Post Office where the transaction has taken place.
    2 Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls.
    3 The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls.
  • If your complaint is still not resolved, then you can also contact to the Chief Postmaster General of the Delhi Circle using the details given below:
    Contact No.: 011-23620144
    Email: cpmg_del [at] indiapost [dot] gov [dot] in
    Address: Meghdoot Bhawan, Link Road, New Delhi - 110001.
  • If you are still not satisfied with the resolution given, then you may also approach to the officer in the Postal Directorate, Dak Bhavan, New Delhi-110001 by using the details mentioned below:
    Sr. No. Complaint Designation Contact No. Email Address
    1 Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. Public Grievance PG Division: 011-23036397
    Director(PG): 011-23096151, 011-23036814,
    Dy.General Manager(SP/BP): 011-23096075 ,
    ADG (IM): 011-23096112,
    DDG (PG): 011-23096087
      i) (PG) Division, Postal Directorate, New Delhi 110 001.
    ii) Dy. General Manager (BP) for EPP, LP, BP.
    iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel.
    2 Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. Deputy Director General (PG & OA) 011-23096087 ddgpg [at] indiapost [dot] gov [dot] in Dak Bhavan, Sansad Marg, New Delhi-110001.
    3 All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. Chief General Manager (PLI), PLI Directorate 011-24672461 cgmplidte [at] gmail [dot] com Chanakya Puri, New Delhi-110021.
    4 Pension matters of postal employees and matters relating to Gramin Dak Sevaks Deputy Director General (Establishment)   Dak Bhavan, Sansad Marg, New Delhi-110001.

Address

New Delhi GPO
Gol Dak Khana Building,
near Gurudwara Bangla Sahib,
New Delhi, Delhi 110001
Contact No.: 011-23743602, 011-23869771

Parent Article: 
Google Map: