DCB Payless Credit Card Customer Care No.

All India Number(s): 
  • 040-6815 7777 (Customer Care No.)
  • 022-6899 7777 (Other No. For Customer Support)
  • 022-61271000 (For NRI Customers)

IVRS Menu No. 022-68997777 / 040-68157777

First Select Your Prefered Language

  • Wait, your call transfer to customer care executive


  • customercare [at] dcbbank [dot] com (for customer care queries)
  • loans [at] dcbbank [dot] com (For queries related to Loan account)
  • demat [at] dcbbank [dot] com (For demat related services)
  • nri [at] dcbbank [dot] com (For queries related to NR services)

Install App

Customer Care Service Hours

Services Timings
For Loans (Asset) Customers 8:00 am to 8:00 pm
(Monday to Saturday)
For Domestic Accounts
(Liability) Customers
8:00 am to 8:00 pm
(Monday to Sunday)
For NRI Customers Available 24x7
*Emergency Services Available 24x7

Important Links

Complaint Redressal & Forms

Missed Call No.'s

Service Missed Call No
Balance Enquiry 7506660011
Mini Statement (last 5 transaction) 7506660022
Request Cheque Book 7506660033
Request email statement for last 1 month 7506660044

SMS Services for Register

  • SMS REG to 9821878789 (Applicable if your mobile number is already updated in Bank's records)
  • Call DCB Bank's Customer Care at 022-68997777 or 040-68157777
  • Update your contact Number through DCB Bank ATM to auto Register for SMS alerts.
  • Place your request at any DCB Bank branch by filling in the enclosed 'Customer Request Form'

Key SMS texts

TO TEXT to be used for SMS
Check your primary account balance BAL
Get last 5 transaction details STMT
Request for a cheque book CHQBOOK
Check status of cheque issued by you STAT (Mention Cheque No.)
Request for stop cheque STOP (Mention Cheque No.)
Request stop payment of range of cheques STOPRANGE (Mention First Cheque No.)
(Mention Last Cheque No.)
Get fixed deposit details

TD (Mention Term Deposit No.)

Seek help on DCB Bank SMS Facility H

Nodal Officer

Ms. Preeti Dhar
DCB Bank Limited
6th Floor, Peninsula Business Park,
Tower A, Senapati Bapat Marg, Lower>br> Parel, Mumbai-400013.
Tel: 022-66187031  
E-mail: nodal [dot] officer [at] dcbbank [dot] com

Customer Care Centre

Customer Care Centre
DCB Bank Limites,
P.O>Box No. 7643, Malad (West),
Mumbai 400064, India

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