DCB Bank Customer Care No. 022-6899 7777

Organization: 
All India Number(s): 
  • 022-6899 7777 (For Customer Support)
  • 040-6815 7777 (Other No. For Customer Care)
  • +91-22-6127 1000 (For NRI Customers)

IVRS Menu

022-68997777 / 040-68157777 First Select Your Prefered Language
  • Wait, your call transfer to customer care executive

DCB Customer Care Service Hours

Services Timings
For Loans
(Asset) Customers
8:00 am to 8:00 pm
(Monday to Saturday)
For Domestic Accounts
(Liability) Customers
8:00 am to 8:00 pm
(Monday to Sunday)
For NRI Customers Available 24x7
*Emergency Services Available 24x7

Emails

  • customercare [at] dcbbank [dot] com (Customer Care)
  • nri [at] dcbbank [dot] com (For queries related to NRI services)
  • demat [at] dcbbank [dot] com (For demat related services)
  • loans [at] dcbbank [dot] com (For queries related to Loan account)

Important Links

Install App

Missed Call Facility

Service Missed
Call No.
Balance Enquiry 7506660011
Mini Statement
(last 5 transaction)
7506660022
Request Cheque Book 7506660033
Request email
statement for last 1 month
7506660044

SMS Services for Register

  • SMS REG to 9821878789 (Applicable if your mobile
    number is already updated in Bank's records)
  • Call DCB Bank's Customer Care at 022-68997777 or 040-68157777
  • Update your contact Number through DCB Bank ATM to
    auto Register for SMS alerts.
  • Faq's

Key SMS texts

TO TEXT to be used for SMS
Check your primary
account balance
BAL
Get last 5 transaction details STMT
Request for a cheque book CHQBOOK
Check status of
cheque issued by you
STAT (Mention Cheque No.)
Request for stop cheque STOP (Mention Cheque No.)
Request stop payment
of range of cheques
STOPRANGE 
(Mention First Cheque No.)
(Mention Last Cheque No.)
Get fixed deposit details TD (Mention Term Deposit No.)
Seek help on DCB
Bank SMS Facility
H
To block DCB Debit card BLOCK DC:
(Mention Last Four
Digit Of Debit Card Number
BLOCK AC:
(Mention Last Four
Digit Of Account Number)

Complaint Redressal & Form

Nodal Officer

Ms. Preeti Dhar
DCB Bank Limited
6th Floor, Peninsula
Business Park, Tower A,
Senapati Bapat Marg,
Lower Parel, Mumbai-400013.
Email: nodal [dot] officer [at] dcbbank [dot] com
Ph: 022-66187031 

Senior Management Team

Name Designation Contact No. Email Id
Mr. Murali
M. Natrajan
Managing Director
& Chief Executive
Officer (CEO)
022-66187004 muralim [dot] natrajan [at] dcbbank [dot] com
Mr. Bharat
Sampat
Chief Financial
Officer (CFO)
022-66187007 bharatsampat [at] dcbbank [dot] com
Mr. Praveen Kutty Head Retail &
SME Banking
022-66187010 praveenkutty [at] dcbbank [dot] com
Mr. R.
Venkattesh
Head Operations,
T echnology & HR
022-66448001 rvenkattesh [at] dcbbank [dot] com
Mr. Rajesh Verma Head Treasury,
Corporate Banking,
FIG & Trade Finance
022-66187024 rajesh [dot] verma [at] dcbbank [dot] com
Mr. J. K.
Vishwanath
Head - Corporate
Banking
022-66848203 vishwanath [dot] jk [at] dcbbank [dot] com
Mr. Abhijit Bose Chief
Credit Officer
011-66133465 abhijitbose [at] dcbbank [dot] com
Ms. Anuradha T P Chief
Internal Auditor
080-67350362 anuradha [dot] tp [at] dcbbank [dot] com
Ms. Meghana Rao Head - Branch
Operations
022-66187184 meghana [dot] rao [at] dcbbank [dot] com
Ms. Rubi
Chaturvedi
Company Secretary 022-66187116 rubi [dot] chaturvedi [at] dcbbank [dot] com

Form center

DCB Bank Regional Heads

States Officer Name Mobile No. Landline No Email Address
Zonal Heads
New Delhi, Chandigarh,
Haryana, Jammu and
Kashmir, Rajasthan,
Uttar Pradesh, Uttaranchal, Himachal
Pradesh and Noida
Mr. Ajay
Ahluwalia
9810468695 011-64649098 ajaya [at] dcbbank [dot] com S-484, Ground Floor,
GreaterKailash, Part-II,
New Delhi-110048
Maharashtra, Goa
and Madhya Pradesh
Mr. Ayon
Duttagupta
9820549608 022-6363568 ayong [at] dcbbank [dot] com DCB Bank Ltd,
Shop No 1 - 4,
Madhuban CHS ,
Off Yari Road,
NearAga Khan
Baug, Andheri (W),
Mumbai - 400061.
Gujarat, Union
Territoriesof Dadra
and Nagar Haveli,
Daman and Diu,
Tamil Nadu,
Karnataka & Kerala
Mr.
Chetan Bahl
9227529999 079-66052582 chetanbahl [at] dcbbank [dot] com 8th floor, Pariseema
Annexe, Opp.IFC
Bhavan, C. G. Road,
Ahmedabad-380 006
Maharashtra
(MumbaiSouth),
West Bengal & Bihar
Mr.
Debashis Das
9819152557 9029008510 ddas [at] dcbbank [dot] com DCB Bank Limited, 9,
Samrat, 314, L.J. Road,
Mumbai - 400 016
Regional Heads
Delhi NCR Ms. Babita
Malhotra
9810169882 011-33235208 babitamalhotra [at] dcbbank [dot] com 15 G, Hansalaya
building, barakhamba
road, new delhi-110001
Punjab & Haryana Mr. Vikas Sofat 7837100050 0161- 6620222 vikas [dot] sofat [at] dcbbank [dot] com SCO 10-11, Feroze
Gandhi Market,
Opposite Maruti
Showroom, Ferozepur
Road, Ludhiana-141001
Rest of Maharashtra
(Pune,Nasik, Nanded,
Aurangabad) & Goa
Mr.
Ganaraj Desai
9930614373 9028000828 ganaraj [dot] desai [at] dcbbank [dot] com DSK Rohit Building,
Next to Hotel Central
Park, Opp. J. M. Road, Shivajinagar, Pune-411004
Tamil Nadu,
Karnataka & Kerala
Mr.
Rajagopal T K
9952209997 044-30727607 rajagopal [dot] tk [at] dcbbank [dot] com DCB BANK Limited,
Old No 37/1,New
No 2/1 Jumbulingam
Street, Nungambakam,
Chennai 600 034
State Head
Telangana Mr. Lakshmi
Narayana Balantrapu
9177734567 040-67414602 lakshmi [dot] balantrapu [at] dcbbank [dot] com DCB Bank Limited.
8-2-120/84, 2ndfloor,
Jyothi Majestic, Banjara
Hills, Hyderabad-500034
Regional Heads (AIB)
Odisha (East - Agri & Inclusive Banking) Mr. Durga
Prasad Rath
9937012032 0674-3057040 durgar [at] dcbbank [dot] com DCB Bank Limited,
Laxmisagar, Cuttack
RoadNear Falcon House
Andhra, Pradesh,
Telangana, Karnataka
(South - Agri &
Inclusive Banking
Mr. Vidya
BhushanPrasad
9885478450 040-66143871 vidyabhushan [at] dcbbank [dot] com DCB Bank Limited,
5th Floor, Siddhartha
Plaza,44, Sarojini Devi
Road, Secunderabad 500003
Madhya Pradesh,
Chattisgarh, Haryana
(North - Agri &
Inclusive Banking
Mr. Sunil
Girdhar
8225001362 0755-4901122 sunil [dot] girdhar [at] dcbbank [dot] com DCB Bank Limited,
Devashish Complex,
Plot No:-160 , Zone 1
,M.P.Nagar, Bhopal-
62011Madhya Pradesh
Gujarat, Rajasthan,
Maharashtra (West -
Agri & Inclusive Banking
Mr. Ajay
Bhamare
9004003513 0226-6187111 ajay [dot] bhamare [at] dcbbank [dot] com DCB Bank Limited,
Peninsula Business
Park, Tower A, 6th
Floor, Senapati Bapat
Marg,Lower Parel,
Mumbai – 400013

Address and Area of Operation of Banking Ombudsmen

Customer Care Centre

DCB Bank Limited,
P.O. Box No. 7643, Malad (West),
Mumbai 400064, India

Corporate Office

Address: 6th Floor, Tower A
Peninsula Business Park
Senapati Bapat Marg
Lower Parel, Mumbai - 400013
Phone: 022-6618 7000
Fax: 022-6658 9970

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