IVRS Menu: 1800 209 2726
Please select your preferred language.
- Press 1: If you are a investor.
- Press 1: For account statement related queries
- Press 2: For fund valuation related queries
- Press 3: For the last five transactions
- Press 4: For NAV
- Press 5: For NFO
- Press 2: If you are a distributor.
- Press 1: For NAV
- Press 2: For distributor login
- Press 9: To transfer the call to customer care executive.
Email
- crmf [at] canararobeco [dot] com (For General Support)
Important Links
Important Contact Details
| Sr No. |
Service |
Contact Detail |
| 1 |
For queries related to investment made though online portal |
cronline [at] canararobeco [dot] com |
| 2 |
For Distributor |
022-66585080,
022-66585097 (Mon-Fri, 9:30am-6pm)
brokerage [dot] team [at] canararobeco [dot] com ,
service [at] canararobeco [dot] com |
| 3 |
For Account Statement Queries |
statement [at] canararobeco [dot] com |
SMS Services
- Send SMS <Keyword> to 9289222157 from your registered mobile number.
| Sr No. |
Service |
Keyword |
| 1 |
For Latest NAV |
NAV <Folio Number> |
| 2 |
To Know Current Balance |
BAL <Folio Number> |
| 3 |
For Last Transaction |
TRANS <Folio Number> |
| 4 |
To get Account Statement |
ESOA <Folio Number> |
- For physical copy of "Scheme-wise Annual Reports" &/or "Abridged Reports"; Send SMS to 9289222157 in following format:
| Sr No. |
Service |
Short Code |
SMS |
| 1 |
Annual Report |
Annual Report |
Annual Report <Pan No.> |
| 2 |
Abridged Annual Report |
Annual Report |
Abridged Report <Pan No.> |
Grievance Redressal
Level 1
- For any query/complaint you can mail the Investor Relations Officer at iro [at] canararobeco [dot] com .
- You will receive a response within 2 business days.
Level 2
- If your query is not resolved or you are not satisfied with the resolution provided at Level 1 then you can mail to the officers given below:
| Sr No. |
Designation |
Email |
| 1 |
Compliance Officer |
complianceofficer [at] canararobeco [dot] com |
| 2 |
CEO |
ceohelpdesk [at] canararobeco [dot] com |
Level 3:
- If your query is still not resolved then you can esclate the issue through:
Corporate Office
Canara Robeco Mutual Fund,
Construction House, 4th Floor, 5,
Walchand Hirachand Rd, Ballard Estate,
Fort, Mumbai, Maharashtra 400001
Contact No.:
022-66585089
Fax:
022-66585011, 022-66585012, 022-66585013
Social Sites
Comments
Closure of sip
Sir I would like to informe that I have been close my sip canara robeco emerging mutual fund. For last 15 days has past but money has not been credited in my account so please do the needful to me
PAYMENT OF CANPEP
SIR,
I AM HOLDING 500 UNITS OF CANPEP1991.
PLEASE LET ME KNOW THE PROCEDURE FOR GETTING THE PAYMENT.
CAN I KNOW THE PRESENT VALUE OF THE SAME.
Amendment of my name as SOFIA CHAUDHURY BASU
Since October,2017 I am trying with Karvy to correct my name but in vain latest I submitted Physical request on 9th March,2018 at their Kolkata office along with Notary Affidavit on Rs. 100 Non judicial stamp paper and PAN copy but no action is taken yet. Fund is Canararobeco Emerging Equity,Direct G