Bank of Maharashtra Customer Care No. 1800 233 4526

Organization: 
Toll free Number(s): 
  • 1800-233-4526 (General Toll free No. - Mahaseva - 24x7)
  • 1800 102 2636 (Alternate Customer Support)
All India Number(s): 
  • 1860 180 1290 (Credit Card complaints)
  • 020-4852 7200 (Mahaseva)
  • 9223-18-18-18 (Internet Banking Activation SMS)
  • 70660 36640 (Whatsapp Support)
  • 89560 32176 (Whatsapp Support For NRI)
  • 92222 81818 (Missed Call - For Balance Enquiry)
  • 72878 88886 (Missed Call- For Mini Statement )
  • 72878 88887 (Missed Call - For E-statement)

IVRS Menu: 1800 233 4526

First Select Your Prefered Language,

  • Press 0: For blocking digital channels like Internet banking , Mobile banking & UPI
  • Press 1- For Account information,banking information
  • Press 2- Atm card,debit card related information
  • Press 3- Internet,mobile banking information
  • Press 4- For product and loan related information
  • Press 5- Pradhan mantri schemes
  • Press 6- GST information
  • Press 7- For other query

Important Links

SMS Services

Sr No Operation Code Description SMS Format Example
1. Balavl Balance Enquiry BALAVL account_no mpin BALAVL 1234 OR BALAVL 60016004821 1234
2. Latran Last 3 Transactions LATRAN account_no mpin LATRAN 1234 OR LATRAN 60016004821 1234
3. Chqsts Cheque Status CHQSTS cheque_no account_no mpin CHQSTS 654321 6001589621 1234
4. Chgpin Change MPIN CHGPIN new_mpin old_mpin CHGPIN 9898+ 1234
5. Help Help HELP operation_code mpin HELP BALAVL 4321
6. Seed Aadhar Seeding Seed Aadhar_Number Bank_Account_Number SEED 201792582162 60016004821

ATM Services

For Hotlisting and ATM cash withdrawal failure complaints

Toll Free : 1800 233 4526 or 1800 102 2636
Land Line : 020-26104400 / 020-48527200 (Mahaseva)
Other lines : 020-27008666 (DC) for hotlisting only

ATM Card Cell, Pune

Janmangal, Bajirao Road, Budhwar Peth, Pune, 41002
(Card number or a/c number to be furnished)
Ph No.: 020-24506201 / 020-24506217
ATM Card Services : atmclaim [at] mahabank [dot] co [dot] in

Credit Card related issues BOM-SBI Credit card

Email : creditcardcell [at] mahabank [dot] co [dot] in
Sbi Credit Card complaints Toll free number 1860 180 1290

To lodge Any complaint

Email : hocomplaints [at] mahabank [dot] co [dot] in
cmcustomerservice [at] mahabank [dot] co [dot] in

Internet Banking / Helpdesk

Contact / BOM Internet Banking Customer Care Helpdesk:

Phone Numbers : Toll free Numbers - 1800 233 4526 / 1800 102 2636
Helpdesk Timing : Helpdesk is available 24 x 7 x 365
Email : mahaconnect [at] mahabank [dot] co [dot] in

Contact MahaSecure Customer Care Helpdesk:

Toll free Numbers - 1800 233 4526 / 1800 102 2636
Email: mahasecure [at] mahabank [dot] co [dot] in

  • Missed Call No: 9222281818 - Balance Enquiry -Balance Enquiry
    all SB/CA/CC accounts linked to caller's mobile no. will be sent by sms.
  • Missed Call No: 7287888886 -Mini Statement- Last 5 transaction of all SB/CA/CC
    accounts linked to caller's mobile no. will be sent on sms(Seprate Sms will be sent for each account)
  • Missed Call No: 7287888887 -E Statement- Statement of account for a period
    of last 30 days will be sent for all
    SB/CA/CC accounts linked to caller's mobile no. on caller's registered
    (Seprate email will be sent for each account)

The above Missed call No facilities are available for all customers having mobile number registered with bank

Grievance Redressal

Level 1:

For any Complaint/Query or Suggestion,firstly contact the customer care numbers given above or contact the nearby concerned Branch Manager for immediate redressal.

Level 2:

If the complaint is not resolved or you may not satisfy to the response you can directly contact to the regional zonal head, details given below:

Zonal Offices

SNo. Zone Contact Details Emails Address
1 Ahmedabad 079-25507901
079-25507902
Fax No.: 079-25509564
zmahmedabad [at] mahabank [dot] co [dot] in Mavlankar Haveli, Vasant Chowk,
Bhadra, Lal Darwaja, Ahmedabad- 380 001
2 Ahmednagar 0241-2430562 zmahmednagar [at] mahabank [dot] co [dot] in Gurukul, 2 floor, Lal Taki Road,
Ahmednagar-414 003
3 Akola 0724-2490845 zmakola [at] mahabank [dot] co [dot] in Aarth Mangal, Oak Marg, Satav
Chowk, Jatharpeth, Akola-444 005
4 Amravati 0721-2671452
0721-2672165
zmamaravati [at] mahabank [dot] co [dot] in Siddhivinayak Building, Opp. Atul
Mangal Karyalay, Lahanuji Nagar,
Amravati- 444 606
5 Aurangabad 0240-6645619
Fax No.: 0240-6645606
zmaurangabad [at] mahabank [dot] co [dot] in Mahabank Bhavan, C-3, N-1, Town
Center, CIDCO Aurangabad, Aurangabad- 431 003
6 Bengaluru 080-46561222
080-46561227
zmbengaluru [at] mahabank [dot] co [dot] in 15, Police Station Road, Basavanagudi,
Bengaluru- 560 004
7 Bhopal 0755-2573623
Fax No.: 0755-2550808
zmbhopal [at] mahabank [dot] co [dot] in 1/14 Prashasanik Zone, Arera Hills,
Jail Road, Bhopal- 462 011
8 Chandigarh 0172-4673824 zmchandigarh [at] mahabank [dot] co [dot] in SCO 120-122, Sector-17 C,
Chandigarh- 160 017
9 Chandrapur 07172-254518
07172-255318
07172-272718
Fax No.: 07172-264065
zmchandrapur [at] mahabank [dot] co [dot] in "Udyog Bhavan", Ground Floor,
Opposite District Court, Station Road,
Chandrapur- 442 401
10 Chennai 044-24327650
044-24355434
044-24356187
044-24364410
044-24356036
zmchennai [at] mahabank [dot] co [dot] in 04, Sivanganam Road, T. Nagar,
Chennai- 600 017
11 Delhi 011-26164817
011-26172823
011-26100401
011-26172853
Fax No. : 011-26171554
zmdelhi [at] mahabank [dot] co [dot] in 15, NBCC Tower, 3 floor, Bhikaji
Cama Place, New Delhi- 110 066
12 Goa 0832-2496201 , 0832-2496202
0832-2496203, 0832-2496204
0832-2496205, 0832-2496206
0832-2496207, 0832-2496208
0832-2496209, 0832-2496210
0832-2496211, 0832-2496212
0832-2496213, 0832-2496214
0832-2496215, 0832-2496216
0832-2496217, 0832-2496218
0832-2496219, 0832-2496220
0832-2496221, 0832-2496222
0832-2496223, 0832-2496224
0832-2496225, 0832-2496226
0832-2496227, 0832-2496228
0832-2496230
zmgoa [at] mahabank [dot] co [dot] in Dattaprasad Building, 1 floor, M.G.
Road Panjim, Goa- 403 001
13 Hyderabad 040-24755080 zmhyderabad [at] mahabank [dot] co [dot] in H No. 4-3-448 to 460 & 465 to 468,
1 floor, Vinoothana Pittie's, Majesty, Gopal
Baugh, Near Bank Street, Koti, Hyderabad- 500 001
14 Indore 0731-2531805
0731-2435924
Fax No. : 0731-2432887
zmindore [at] mahabank [dot] co [dot] in Maharashtra Sahitya Sabha Bhavan,
688 M.G. Road, Indore- 452 007
15 Jabalpur 0761-2480065, 0761-2480067
0761-2480068
Fax No. - 0761-2411352
zmjabalpur [at] mahabank [dot] co [dot] in Mangalmay Building, L.S. Jha Marg,
Opp Telephone Exchange, 1st floor,
Wright Town, Jabalpur-480 002
16 Jaipur 0141-2379903
Fax No. : 0141-2379907
zmjaipur [at] mahabank [dot] co [dot] in 6TH floor, Fortune Heights, C-94 Main
Subhash Marg, Ahinsa Circle, C-Scheme,
Jaipur-302 001
17 Jalgaon 0257-2225030 zmjalgaon [at] mahabank [dot] co [dot] in Khandesh Mill Shopping Complex, Nehru
Chowk, Jalgaon- 425 001
18 Kolhapur 0231-2533412 zmkolhapur [at] mahabank [dot] co [dot] in Mahabank Building, 517/A/1, Kawala
Naka, Kolhapur- 416 001
19 Kolkata 033-40374904, 033-40374908
033-40374902, 033-40374924
zmkolkata [at] mahabank [dot] co [dot] in 3, N.S. Road, 1 floor McLeod House,
Kolkata- 700 001
20 Latur 02382-240158, 02382-240159 zmlatur [at] mahabank [dot] co [dot] in Pushpak Plaza, Ganesh Nagar, Ausa
Road, Latur- 413 512
21 Lucknow 0522-2739620
Fax No.: 0522-2739176
zmlucknow [at] mahabank [dot] co [dot] in Mahanagar North Hsg Co-Op Soc, Plot No
12, Sector-9 Vikas Nagar, Lucknow - 226 022
22 Malegaon 02554-255547 zmmalegaon [at] mahabank [dot] co [dot] in Sanchar Sadan, 2nd floor, BSNL Building,
S.No.305/2, 60ft Road, Malegaon Camp,
Malegaon, Nasik- 423 203
23 Mumbai City 022-22663144, 022-22664647
022-22661167, 022-22662670
022-22662407 Fax No. - 022-22664647
zmmcz [at] mahabank [dot] co [dot] in Janmangal, 2 floor, 45/47 Mumbai Samachar
Marg, Fort, Mumbai- 400 023
24 Mumbai Suburb 022-26406722, 022-26400038 zmmsz [at] mahabank [dot] co [dot] in Plot No 632, Yashomangal, Gandhinagar,
Bandra East, Mumbai - 400 051
25 Nagpur 0712-2545020
Fax No. : 0712-2545025
zmnagpur [at] mahabank [dot] co [dot] in Mahabank Building, 172, Abhyankar Road,
Dr. Munje Chowk, Sitabuldi, Nagpur- 440 012
26 Nasik 0253-257827, 0253-2577479
Fax No. : 0253-2311642
zmnasik [at] mahabank [dot] co [dot] in Griha Nirman Bhavan, Gadkari Chowk,
Old Agra Road, Nasik- 422 002
27 Navi Mumbai 022-20878754, 022-20878752 zmnvm [at] mahabank [dot] co [dot] in CIDCO Old Admin Building, P-17, Sector- 1,
Vashi, Navi Mumbai- 400 703
28 Noida 0120-2401716 zmnoida [at] mahabank [dot] co [dot] in Joy Tower, 1/1A, C block, Phase 2, Industrial
area, Sector 62, Noida- 201 301
29 Patna 0612-2385020 zmpatna [at] mahabank [dot] co [dot] in 2nd floor NP tower, Main road, Near
colony More, Kankarbagh Patna- 800 020
30 Pune 020-25573408, 020-25573409
Fax No.: 020-25510812
zmpcz [at] mahabank [dot] co [dot] in "Yashomangal" 1183/A, F.C. Road,
Shivajinagar, Pune- 411 005
31 Pune East 020-26816676 zmpez [at] mahabank [dot] co [dot] in "Janamangal Building", 2nd Floor, S. No. 7A/2,
Opposite Kirloskar Pneumatic Co. Ltd,
Hadapsar Industrial Estate, Pune- 411 013
32 Pune West 020-27335334, 020-27335335
020-27335336
zmpwz [at] mahabank [dot] co [dot] in "Yashomangal" 1183/A,, F.C. Road,S
hivajinagar, Pune- 411 005
33 Raipur 0771-4265605 zmraipur [at] mahabank [dot] co [dot] in 1 floor, Chawla Complex, Sai Nagar,
Devendra Nagar, Raipur- 492 001
34 Satara 0216-2234236 zmsatara [at] mahabank [dot] co [dot] in Jeevan Tara, L.I.C. Building, Koregaon
Road, Satara- 415 001
35 Solapur 0217-2733870, 0217-2733871
Fax: 0217-2622820
zmsolapur [at] mahabank [dot] co [dot] in Plot No. 94 Gaikwad Building, Morarji Peth
Solapur Zone Road, Solapur-413 002
36 Surat 0261-2730520 zmsurat [at] mahabank [dot] co [dot] in Prime Arcade, Anandmahal Road, Ward 17B,
Near Jogani Nagar Adajan, Surat-395 009
37 Thane 022-258811811 zmthane [at] mahabank [dot] co [dot] in Mahabank Bhavan, B-37, S G Barve Road,
Nehru Nagar, Wagle Ind Estate, Thane- 400 604
38 Vijayawada 0866-2431225 zmvijayawada [at] mahabank [dot] co [dot] in D No. 27-16-75, M/S Adilakshmi Estates,
Besant Road, Vijayawada, Dist.- Krishna,
Andhra Pradesh- 520002
39 Bhubaneswar 0674-2540007 zmbbsr [at] mahabank [dot] co [dot] in 1st Floor, Door Sanchar Bhavan, Unit-IX,
Near Rupali Square, Saheed Nagar,
Bhubaneswar, Dist.-Khurda, Odisha-751022
40 Ernakulam N/A zmernakulam [at] mahabank [dot] co [dot] in Noel Tower, Thrikkakkara, kakkanad,
Dist.-Ernakulam, Kerala-682030
41 Guwahati N/A zmguwahati [at] mahabank [dot] co [dot] in DC Complex, S S Road, Laktokia, Guwahati,
Dist.-Kamrup Metropolitan, Assam-781001
42 Ludhiana N/A zmludhiana [at] mahabank [dot] co [dot] in B-XXII-2566,2566/1, DasmeshNagar,Gill
Road, Ludiana,Dist.- Ludhiana, Punjab-141003

Level 3:

If the complaint still feels unsatisfied with the response received, you can contact the Bank's Principal Nodal Officer at Head Office.

Sr.No. Name Contact Details Address
Nodal Officer For Public Grievances At Head Office
1 Senior Manager Tel: 020-24504211, 020-24504228,
020-24504234, 020-24504230
hocomplaints [at] mahabank [dot] co [dot] in
Head Office, "Janmangal" 1177, Budhwar
Peth, Bajirao Road, Pune - 411002
Principal Code Compliance Officer / Cheif Nodal Officer / Chief Grievances Officer
2 Deputy General Manager,
Chief Operating Officer
Tel: 020-24504230
agmcustomerservice [at] mahabank [dot] co [dot] in
Head Office, "Janmangal" 1177, Budhwar
Peth, Bajirao Road, Pune - 411002

Level 4:

If the complaint remains unresolved within 30 days OR if you are not satisfied with the response, you can directly approach to the Address & Area of Operation of Banking Ombudsmen.

Functional Heads for ATM/Debit Card and Credit Card Services

S.No Department Name Function Contact No Email
1 Card Cell Mrs. Deepali
Chowsalkar
In Charge
Card Cell
020-24504101
020-24504102
020-24504103
020-24504104
cmcard [at] mahabank [dot] co [dot] in
2 ATM Cash
Management/BNA
Mr. Ravi Kumar/
Mr. Rajput
ATM Cash
Replenishment and
ATM realted queries
020-24504101
020-24504102
020-24504103
020-24504104
atmcard_mum [at] mahabank [dot] co [dot] in
3 Dispute Management/
RUPAY/FRM
Mr. Mahesh
Bode
Debit card claims/fraud
related queries/Rupay
tips and charges
020-24504108
020-24504109
020-24504110
nfs [dot] mitr [at] mahabank [dot] co [dot] in
4 MPOS Mr. Ujwal
Jain
MPOS related queries
and Annual Maintenance
charge of ATM card
020-24504108
020-24504109
020-24504110
creditcardcell [at] mahabank [dot] co [dot] in
5 General
Administration
Mrs. Rekha
Desai
General Administration,
staff matters
020-24504108
020-24504109
020-24504110
atm_applications [at] mahabank [dot] co [dot] in
6 VISA,BOM-SBI
Credit Card
Mr. Mahesh
Bode
VISA Settlement,
Visa Claims/Visa
tips and charges/BOM
SBI card related queries
020-24504105
020-24504106
020-24504107
creditcardcell [at] mahabank [dot] co [dot] in
7 IMPS/AEPS/UPI Mr. Abhijit
Kelkar
IMPS/AEPS/UPI
related all work
020-24504105
020-24504106
020-24504107
creditcardcell [at] mahabank [dot] co [dot] in
8 IT Support/Audit Mr. Akbar
Alam
IT Support/Audit 020-24504105
020-24504106
020-24504107
creditcardcell [at] mahabank [dot] co [dot] in
9 Customer Support Mr. Saroj
Kumar Behara
Customer Support 020-24504105
020-24504106
020-24504107
cardcell_mumbai [at] mahabank [dot] co [dot] in
10 BOM Credit Card

Amit Agarwal/
Nihar Barik

Credit Card 02025614380 cmcreditcard [at] mahabank [dot] co [dot] in
bomcreditcard [at] mahabank [dot] co [dot] in

Forex Contacts

For any forex related queries please contact

Bank of Maharashtra
Treasury & international Banking Division
Apeejay House, 1st Floor, 130 Dr V B Gandhi Marg,
Fort, Mumbai-400 001 Mumbai INDIA
Phone : 022-22780316 / 022-22780317
Fax : 022 22780331
Email : fxhelpdesk [at] mahabank [dot] co [dot] in / nri [dot] ibd [at] mahabank [dot] co [dot] in

FOR NRI Deposit related queries

Bank of Maharashtra
NRI Cell,
Deccan Gymkhana Branch,
Pawar Building, 1257
J.M. Road, Pune-411 004
Phone : 020-25530081
Fax : 020-25532930
Email : nricell3 [at] mahabank [dot] co [dot] in

NRI Cell Of Head Office

Bank of Maharashtra
NRI Cell
Lokmangal,1501
Shivajinagar,
Head Office
Pune 411005
Phone : 020-25614478
Email : nriservices [at] mahabank [dot] co [dot] in

Downloads Forms

Functional Heads for MSME, Retail lending and Agriculture loans

Sr.No. Functional Head Contact No. Email Address Line Of Functions
1 Dy General Manager Credit - Retail 020-25538252
020-25532731
020-25532732
020-25532733
020-25532734
020- 25532735,
Ext:312
dgmretail [at] mahabank [dot] co [dot] in Lokmangal, Shivajinagar, Head
Office, Pune-411005
Inquiry tie-uparrangement
implementation of the Code of
Banks Commitment to Customers
Display of Information Redressal of
Grievances Various Schemes of Retail
Lending Rate of Interest of Retail Lending
2 Asstt. General Manager, MSME 020-25614401 agmmsme [at] mahabank [dot] co [dot] in Lokmangal, Shivajinagar, Head
Office, Pune-411005
Inquiry/tie-up arrangement
Display of Information Redressal of Grievances
Various Schemes of MSME, Lending Matters of MSME
including PMMY & other MSME Govt.Schemes,
Minority Lending, NULM, CGTMSE


3 Dy. General Manager, Agriculture 020-25614228
020-25532731
020-25532732
020-25532733
020-25532734
020-25532735
Ext:328
dgmagri [at] mahabank [dot] co [dot] in Lokmangal, Shivajinagar, Head
Office, Pune-411005
Inquiry tie-uparrangement
implementation of the Code of Banks,
Commitment to Customers Display of
Information Various Schemes of Agriculture
Rate of Interest of Agriculture Lending
& redressal of Complaints Grievances if any
4 Asstt. General Manager, Agriculture 020-25614356
020-25532731
020-25532732
020-25532733
020-25532734
020-25532735
Ext:356
agmagri [at] mahabank [dot] co [dot] in Lokmangal, Shivajinagar, Head
Office, Pune-411005
Various Schemes of Agriculture, MKCC,
Matters related to MGB (RRB),
b. NABARD Refinance, STRRB, STCRC, RIDF, &
Other matters pertaining to agriculture & redressal
of Complaints Grievances if any

5 Chief Manager, Priority & Rural
Development
020-25614373
020-25532731
020-25532732
020-25532733
020-25532734
020-25532735
Ext:373
sagar [dot] naik [at] mahabank [dot] co [dot] in Lokmangal, Shivajinagar,
Head Office,Pune
Various Schemes of
PMMY, NRLM, RDC, RSETIs
Soil testing Lab Government Sponsored Schemes Self
Help Group & matters related to it
& redressal of Complaints Grievances if any



6 Chief Manager, Agriculture 020-25614342
020-25532731
020-25532732
020-25532733
020-25532734
020-25532735
Ext:342
agri_ho [at] mahabank [dot] co [dot] in Lokmangal, Shivajinagar,
Head Office,Pune
Various Schemes of
Agriculture, MKCC , NABARD Refinance
RIDF, RHF fund & Other matters pertaining to
agriculture & redressal of Complaints Grievances if any


7 Deputy General Manager, Corporate Credit 020-25614382
Fax- 020-25536748
dgmcredit2 [at] mahabank [dot] co [dot] in Lokmangal, Shivajinagar,
Head Office,Pune,411005
Various schemes of Corporate Credit & Other
matters pertaining to Corporate Credit.

Head Office

Bank of Maharashtra
Central Office, 'Lokmangal',
1501, Shivajinagar Pune-411005
Ph: 020-25514501/020-25514502/ 020-25514503/ 020-25514504/ 020-25514505/
020-25514506/ 020-25514507/ 020-25514508/ 020-25514509/ 020-25514510/
020-25514511/020-25514512/ 020-25513781

Social Sites

Comments

Bank employees no sport

Very bad bank BOM no respect any Custer
Bank manager.and all employees Maharajganj 273303. Uttar pradesh

Sir i want to known about anukampa job.

Sir hum gadchiroli district se belong krte hain... Sir mere papa ki death 10 yr pahale hui.... Main tb only 12 yr ka tha aur meri mumma pdhi likhi na hone ki vajah se unhone kuch jankari nahi nikal I bss wo iss hope me thi humari ldke ko job mil jayegi... Aisa waha ke other staff ne kaha tha ki jaisa ldka bda hoga hum lga denge... Main Ab kahi inquiry krne jata hun to direct reject aur avoid kiya jata hain... Maine abhitk chandrapur aur pune office me contact kiya hain pr meri koi help nahi hui... Aaj main social media pe bharosa rakha kr aapse nivedan krta hun ki aap humari mdt kre....

Not to match mobile banking his problem

Not to my paytm account selecte
Not to Google pay -----------
Not to bhim app. -----------
But why give the reason....reply to me.

ATM related

Mere pitaji gaon mein ATM se 28 July ko Paisa nikaalne ke liye gaye the aur ATM se Jaise hi thoda Paisa nikala light cut Gaya aur Paisa pakad mein nahin aaya aur nikla bhi nahin aur fir se andar chala Gaya to fir main toll free number per phone kiya aur complaint number liya aur complaint number per jakar branch manager ko de diya lekin vah log mere ko bolte hain ki 2 din bad aap 5 din bad aaye aur abhi tak kuchh nahin hua ha aur FIR Aaj 4 September ko toll free number se phone kiya to o bol rahe hain ki complaint number galat Diya hua hai mujhe pata nahin chal Raha hai ki main kya karunga aap hi kuchh sudhar dijiye.

Account number_60142306723
Older name_Haider Ali jumman Miyan

Pension

I am retired from bank's services on 28/02/2019 from dharangaon br.(1903). as SPL assistant my p f no is 16001 while calculating my pension officiating allowance of RS 882.43 was not taken in consideration. I have already intimated staff dept in the month of February after submition of pension claim. I request you to verify the claim & pay me pension after giving effect officiating allowance.