IVRS Menu: 1800 233 4526 / 1800 102 2636
- Press 0: For blocking digital channels like Internet banking, mobile banking and UPI
- Press 1: For account related services, banking services
- Press 2: For ATM card, debit card related services
- Press 3: For Internet, mobile banking
- Press 4: For product and loan related services
- Press 5: For pradhan mantri yojna
- Press 6: For GST
- Press 7: For other query
After selecting any option, the call will be transferred to a customer care executive
Email
- ccard_support [at] bankofmaharashtra [dot] bank [dot] in (For Customer Care)
Important Links
To Block or Hotlisting a Lost or Stolen Card
- By Contact No: You can call at 18002334526, 18001022636 .
- By Email: You can send an email to ccard_support [at] bankofmaharashtra [dot] bank [dot] in and cmcustomerservice [at] bankofmaharashtra [dot] bank [dot] in
- By Net Banking: Login to Maharashtra Internet banking portal →Card Services or Credit Card section→Hotlist Credit Card→follow the on-screen instructions
Card Activation Process
Login card activation portal via web browser -
- New User Registration>>>Enter Details>>>Continue>>>Enter OTP received on Mobile, Email>>>Validate>>>Type New Passcode>>>Submit
Change Password Process
- Login on the self service web portal >>>Forgot Password>>>Type User ID>>>Continue>>>Enter OTP>>>Validate>>>Type Passcode>>>Submit
Grievance Redressal
- For any query/complaint regarding credit card you can contact at 18002334526 or mail at ccard_support [at] bankofmaharashtra [dot] bank [dot] in , cmcustomerservice [at] bankofmaharashtra [dot] bank [dot] in.
- You can also lodge your complaint through online Complaint Form .
- If your complaint is not resolved, you can contact the regional zonal head/nodal officers.
- For more information about the complaint procedure, please read .
Functional Heads for ATM/Debit Card and Credit Card Services
| Sr. No. |
Department/Service |
Email |
| 1 |
ATM/Recycler Cash Management/ATM/Recycler Cash Replenishment and Related Queries |
dcrdcashmgmt [at] bankofmaharashtra [dot] bank [dot] in |
| Digital Channel's Reconciliation Department |
| 2 |
In Charge |
agmdigioperations [at] bankofmaharashtra [dot] bank [dot] in |
| 3 |
ATM Disputes/ Fraud Related Queries |
debitcardrecon [at] bankofmaharashtra [dot] bank [dot] in |
| 4 |
POS Disputes / Fraud Related Queries |
posrecon [at] bankofmaharashtra [dot] bank [dot] in |
| 5 |
CBDC |
cbdcsupport [at] bankofmaharashtra [dot] bank [dot] in |
| 6 |
Recycler Disputes |
dcrd_recycler [at] bankofmaharashtra [dot] bank [dot] in |
| 7 |
AePS and IMPS Disputes and Fraud Related Queries |
aepsrecon [at] bankofmaharashtra [dot] bank [dot] in , impsrecon [at] bankofmaharashtra [dot] bank [dot] in |
| 8 |
UPI Disputes and UPI Fraud Related Queries |
upirecon [at] bankofmaharashtra [dot] bank [dot] in |