Amritsar GPO Contact No. | India Customer Care

Organization:

India Post

Toll free Number(s):

1800 266 6868 (For Customer Support, Mon-Sat, 9am-6pm)
1800 425 2440 (For ATM/ Debit Card, Mobile/ Internet/ SMS Banking Related Complaint)

Website:

Official Website

IVRS Menu: 1800 266 6868

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Press 1: For delivery status update on your mail booking or order items
Press 2: To get codes and SMS or to generate pickup request for articles like speed post, registered post, parcels etc.
Press 3: To know the premium due date and premium amount on your postal life insurance
Press 4: To know the policy status, policy mature date and maturity amount in sum assured on your postal life insurance
Press 5: To know the account balance on your postal banking savings account
Press 6: For blocking of your ATM card
Press 7: For other services
- Press 1: For India Post Mail Services
- Press 2: For India Post Banking Services
- Press 3: For India Post Insurances Services

Email

cpmg_pun [at] indiapost [dot] gov [dot] in (For General Query)

Important Links

Important Contact Details

Sr No.	Service	Contact Detail
1	For IPPB related queries or complaints	155299, 033-22029000
2	For any complaints/queries regarding net banking	dopebanking [at] indiapost [dot] gov [dot] in
3	Circle Public Grievances Nodal Officers	0172-2703844, 0172-2706700

Punjab Circle Postal Services Contact Details

Sr No.	Designation	Contact No.	Email
1	Chief Postmaster General	0172-2778800	cpmg_pun [at] indiapost [dot] gov [dot] in
2	Director Postal Services (HQ & Mail Mktg.), Shimla Punjab Circle	0172-2704813	dpshqpunjab [at] indiapost [dot] gov [dot] in
3	Postmaster General, Punjab West Region	0172-2726695	pmg_punjab [at] indiapost [dot] gov [dot] in
4	Director Postal Services (R)	0172-2711271	dpschandigarh [at] indiapost [dot] gov [dot] in
5	Director Postal Services (CCS), Shimla Punjab Circle	0172-2726524	dapkapurthala [at] indiapost [dot] gov [dot] in

Division Contact Details

Sr No.	Division Name	Contact Number	Email
1	Amritsar	0183-2222114	doamritsar [dot] pb [at] indiapost [dot] gov [dot] in
2	Bhatinda	0164-2239072	dobhatinda [dot] pb [at] indiapost [dot] gov [dot] in
3	Chandigarh	0172-2722495	dopchandigarh [at] gmail [dot] com
4	Faridkot	01639-250539	dofaridkot [dot] pb [at] indiapost [dot] gov [dot] in
5	Ferozpur	01632-246250	doferozepur [dot] pb [at] indiapost [dot] gov [dot] in
6	Gurdaspur	01874-244600	dogurdaspur [dot] pb [at] indiapost [dot] gov [dot] in
7	Hoshiarpur	01882-220139	dohoshiarpur [dot] pb [at] indiapost [dot] gov [dot] in
8	Jalandhar	0181-2224807	dojalandhar [dot] pb [at] indiapost [dot] gov [dot] in
9	Kapurthala	01822-233758	dokapurthala [dot] pb [at] indiapost [dot] gov [dot] in
10	Ludhiana City	0161-2770003	doludhianacity [dot] pb [at] indiapost [dot] gov [dot] in
11	Ludhiana Moffusil	0161-2774194	doludhianamoffusil [dot] pb [at] indiapost [dot] gov [dot] in
12	Patiala	0175-2215557	dopatiala [dot] pb [at] indiapost [dot] gov [dot] in
13	RMS I Division	0181-2282918	rmsdoi [dot] pb [at] indiapost [dot] gov [dot] in
14	RMS LD Division	0161-2741700	rmsdold [dot] pb [at] indiapost [dot] gov [dot] in
15	Sangrur	01672-234281, 01672-234365	dosangrur [dot] pb [at] indiapost [dot] gov [dot] in

Officers Directory

Sr No.	Designation	Contact No.	Email	Address
1	Sr. Supdt of Post offices	0172-2722490	dochandigarh [dot] pb [at] indiapost [dot] gov [dot] in	Post offices, Chandigarh Division
2	Sr. Postmaster	0172-2703716	chandigarhgpo [at] indiapost [dot] gov [dot] in	GPO Chandigarh
3	Supdt. of Post Offices	01672-234281	dosangrur [dot] pb [at] indiapost [dot] gov [dot] in	Post Offices, Sangrur Dn Sangrur
4	Supdt. of Post Offices	0161-2774194	Doludhianamoffusil [dot] pb [at] indiapost [dot] gov [dot] in	Ludhiana (M) Dn.
5	Supdt. of Post Office	0161-2770003	doludhianacity [dot] pb [at] indiapost [dot] gov [dot] in	Ludhiana City Division, Ludhiana
6	Sr. Postmaster	0161-2774004	ludhianaho [at] indiapost [dot] gov [dot] in	Head Post Office, Ludhiana
7	Superintendent Post offices	0175-2215557	dopatiala [dot] pb [at] indiapost [dot] gov [dot] in	Patiala Division, Patiala
8	Sr. Postmaster	0175-2301697	pathialaho [at] indiapost [dot] gov [dot] in
9	Assistan Director Postal Services (Staff)	0172-2709201	Staff [dot] pb [at] indiapost [dot] gov [dot] in , vig [dot] pb [at] indiapost [dot] gov [dot] in
10	Assistant Director (Inv)	0172-2706700	inv [dot] pb [at] indiapost [dot] gov [dot] in
11	Assistant Director (BD)	0172-2702991	bdcellpb [at] gmail [dot] com
12	Assistant Director (Mails)	0172-2702991	mails [dot] pb [at] indiapost [dot] gov [dot] in
13	Assistant Director (MM & Tech)	0172-2710313	welfare [dot] pb [at] indiapost [dot] gov [dot] in
14	Assistant Director (Building)	0172-2710313	buildingbranchco [at] gmail [dot] com
15	Accounts Officer	01822-299482	admn [dot] kpt [at] indiapost [dot] gov [dot] in
16	Accounts Officer	01822-299482	admn [dot] kpt [at] indiapost [dot] gov [dot] in
17	Manager, MMS	0172-2727458	mmschandigarh [dot] pb [at] indiapost [dot] gov [dot] in	Chandigarh
18	Sr. Superintendent of RMS	0161-2743446	rmsdold [dot] pb [at] indiapost [dot] gov [dot] in
19	SRM I Division, Jalandhar	0181-2282950	rmsdoi [dot] pb [at] indiapost [dot] gov [dot] in	Jalandhar
20	Superintendent Postal Stores Depot	0161-2457352	psdludhiana [dot] pb [at] indiapost [dot] gov [dot] in	Ludhiana
21	Account Officer	0172-2703121	acts [dot] pb [at] indiapost [dot] gov [dot] in
22	Assistant Account Officer	0172-2703121	aoicosb [dot] pb [at] indiapost [dot] gov [dot] in
23	Dy. Divisional Manager (PLI)	0172-2727710	ddmpli [dot] pb [at] indiapost [dot] gov [dot] in
24	Assistant Director-I (Staff & Vigilance)	0172-2728705	staff [dot] chandigarh [at] indiapost [dot] gov [dot] in
25	Assistant Director-II(BD & Establishment)	0172-2702642	bd [dot] chandigarh [at] indiapost [dot] gov [dot] in
26	Assistant Director-III(PG & Investigation)	0172-2710013	pg [dot] chandigarh [at] indiapost [dot] gov [dot] in
27	Sr. Supdt. of Post Offices	0183-2222114	doamritsar [dot] pb [at] indiapost [dot] gov [dot] in	Amritsar
28	Sr. Postmaster	0183-2400785	amritsargpo [at] indiapost [dot] gov [dot] in	Amritsar HO
29	Supdt. of Post Offices	0183-2400785	dobhatinda [dot] pb [at] indiapost [dot] gov [dot] in	Bathinda
30	Supdt of Post Offices	01639-250201	dofaridkot [dot] pb [at] indiapost [dot] gov [dot] in	Faridkot
31	Supdt. Post Offices	01632-244525	doferozepur [dot] pb [at] indiapost [dot] gov [dot] in	Ferozepur Dn
32	Supdt. of Post Offices	01874-246202	dogurdaspur [dot] pb [at] indiapost [dot] gov [dot] in	Gurdaspur
33	Sr. Supdt. of Post Offices	01882-220139	dohoshiarpur [dot] pb [at] indiapost [dot] gov [dot] in	Hoshiarpur Dn
34	Sr. Postmaster (oftng)	01882-220141	hoshiarpurho [at] indiapost [dot] gov [dot] in	Hoshiarpur HO
35	Sr. Supdt. of Post Offices	0181-2224807	dojalandhar [dot] pb [at] indiapost [dot] gov [dot] in	Jalandhar
36	Sr. Postmaster	0181-2459850	jalandharcityho [at] indiapost [dot] gov [dot] in	Jalandhar City HO
37	Supdt. of Post offices	01822-233758	dokapurthala [dot] pb [at] indiapost [dot] gov [dot] in	Kapurthala

For Complaint

For any complaint, you can lodge your complaint online through India Post CRM Portal and can also track complaint status .

Any complaint related to postal services and concerning behavior of employees of the Department of Posts, contact the officers listed below.

Level	Whom to Contact
1	Postmaster / In-charge of the Post Office where the transaction has taken place.
2	Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls.
3	The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls.

If your complaint is still not resolved, then you can also contact to the Chief Postmaster General of the Punjab Circle using the details given below:
Contact No.: 0172-2706700
Email:cpmg_pun [at] indiapost [dot] gov [dot] in
Address: Sandesh Bhawan, Sector - 17/E, Chandigarh - 160017.

If you are still not satisfied with the resolution given, then you may also approach to the officer in the Postal Directorate, Dak Bhavan, New Delhi-110001 by using the details mentioned below:

Sr. No.	Complaint	Designation	Contact No.	Email	Address
1	Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products.	Public Grievance	PG Division: 011-23036397 Director(PG): 011-23096151, 011-23036814, Dy.General Manager(SP/BP): 011-23096075 , ADG (IM): 011-23096112, DDG (PG): 011-23096087		i) (PG) Division, Postal Directorate, New Delhi 110 001. ii) Dy. General Manager (BP) for EPP, LP, BP. iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel.
2	Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates.	Deputy Director General (PG & OA)	011-23096087	ddgpg [at] indiapost [dot] gov [dot] in	Dak Bhavan, Sansad Marg, New Delhi-110001.
3	All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance.	Chief General Manager (PLI), PLI Directorate	011-24672461	cgmplidte [at] gmail [dot] com	Chanakya Puri, New Delhi-110021.
4	Pension matters of postal employees and matters relating to Gramin Dak Sevaks	Deputy Director General (Establishment)			Dak Bhavan, Sansad Marg, New Delhi-110001.