Amazon Toll Free Number 1800 3000 9009

Toll free Number(s): 
  • 1800 3000 9009
  • 1800 419 7355
All India Number(s): 
  • 80-4197 0000 (Bangalore)
  • 040-40005111 (Hyderabad)
  • 044-30883088 (Chennai)


  • cis [at] amazon [dot] com
  • amznindpr [at] amazon [dot] com (Public Relation Queries)

Track by SMS

SMS ORDER/REFUND to 7710000222 to know your order or refund status using the Track by SMS feature.

Order/Refund Status

Check Status Of SMS Example Result
Your Orders SMS order to 7710000222 SMS order to 7710000222 Receive SMS with details of most recent orders in last 30 days
Specific Order SMS order(space)<last four digits of OrderID> to 7710000222 SMS order 1234 to 7710000222 if 1234 are the last four digits of the Order ID Receive SMS with status of specific order
Your Refund SMS refund to 7710000222 SMS refund to 7710000222 Receive SMS with details of most recent refunds in last 30 days
Specific Refund SMS refund(space)<last four digits of OrderID> to 7710000222 SMS refund 1234 to 7710000222 if 1234 are the last four digits of the Order ID. Receive SMS with status of specific refund

Important Links

Customer Service

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Amazon App

Pickup Stores are currently operational in the following cities

Place an Order for Delivery to a Pickup Store

Steps to add a Pickup store to your address book for future orders-

  • Place an eligible item in your cart and click the Proceed to checkout button
  • Click Search for a Pickup Store near you when selecting a delivery address
  • Search by pincode, address, or landmark to find a pickup location
  • From the search results, you'll see Pickup Store locations available.
  • Select a Pickup Store by clicking Deliver to this address next to the location of your choice

Amazon Offices Contact Details

Location Phone Number and
Fax Number
Bangalore 80-41970000 Amazon Development Center India Pvt Ltd., 2nd Floor, Safina Towers, Opposite to J.P. Techno Park, No.3, Ali Asker Road, Bangalore – 560052
Bangalore WTC 80-33273000 Amazon Development Center India Pvt Ltd., Brigade Gateway,8th, 9th & 10th Floor, 26/1, Dr. Rajkumar Road,
Malleshwaram(W), Bangalore-560055
Hyderabad Amazon Development Center India Pvt. Ltd., 2nd Floor-Block A ans Block B, Survey Number-109,110,111/2, Nanakramguda Village,
Serlingamplayy Mandal,
Hyderabad 040 – 40005111 Amazon Development Center India Pvt Ltd., 9th & 10th Floor, Bulding#9-, Raheja Mindspace, Madhapur, Hyderabad
Chennai 044-30883088
#40,3rd Floor, SP Infocity
M G R Salai, Perungudi
Kandanchavady, Chennai-600096

Registered Office

Brigade Gateway, 8th floor, 26/1,
Dr. Rajkumar Road, Malleshwaram(W),
Bangalore-560055, Karnataka, India

Social Sites



Kyc nhi ho pa rhai h

instant discount

Sir please datil.instant discount ,my product is ad to cart,how many purchas the rupese and me instant discount,use the icic credit cards

Saman Nahi Mila khali roll Diya

Maine 2 laptop cover mangaya tha delevery me khali roll Diya Ander laptop paper Nahi tha delivery man ko phone Kiya to Bola Kal ayega 20/12/19 SE abhi tak Nahi Aya
Aap bhejo hamara laptop Ka 2 paper cover

Order apane aap cancil ho Gaya

Mai ek order Kiya tha jo auto cancil kar diya Gaya hai aur na koi call aur na koi massage diya Gaya please Mera request hai kripaya use delivery kare aur koi dikkat ho to sampark kare


सर मैंने जूता 12 NO. का आर्डर दिया था आपने 11 NO. का शूज भेज दिया ऐसा क्यों ?5

Replesment or refund

Hello sir
Mene 3 July ko Kevin TV 32 inch ka order kiya jo muje 8 July ko delevard hua . Lekin installation krne ke bad se hi you tube or hot star dono hi nhi chal rhe he.mene kai baar shikayat bhi darj krwai but koi response nhi mila..plz solved my problem

Reverse payments

My order is cancelled by me... Because i m order a phone with exchange offer... And your delivery boy refuse to my phone get...he cancelled my order... But today 4 days after... My reverse payment not in my credit card and any account.... Pls reverse my payment as soon as possible.... Then i order new phone early.. Pls

Account login issue

My account was not accept to purchase any item please rectify the problem as early as possible

Request to help with the account log in

Hi Team
I am not able to log in my account so I can,t place any order please help me with that So I'll be very glad to you


I need Amazon member in

I need Amazon member in delever order my area

सामान उपलब्ध न कराने के संबंध में

Amazon2 द्वारा सामान नहीं भेजा गया डिलीवरी का मैसेज भेज दिया, पैसा वापस किया जाए

Dilevri ke prpas me

Aapka dilevri karne wala boy lokeshan pe nhi aakar o hme hi apne pas bula raha tha or hum nhi gye to dhamki diya ki aapka saman my kensel kar dunga ye keya sarvis aap log ka chalega hum jyad kuch nhi likhenge aap logdilevri sudhar kate

Rong shoes delivery

सर मैंने DAV स्कूलका liberty UK43 साइज 999 का शूज मगाया था लेकिन जो 20/07/19 को डिलिवरी हुआ वो ब्लैक कलर का लोकल शूज है कृपया इसे वापस लेकर जाए मेने return के लिए भी कंप्लेंट डाला है लेकिन अभी तक नही हुआ

Online shopping

My account was not accept to purchase any item please rectify the problem as early as possible

order note please

mera M3 Band Anti Gravity Bluetooth Health Wrist Smart Band Watch kharab hua hai warranty me hai to b muje replacement nahi mil rahi hai kitne baar treders ko call kiya sab uallu bana hai rahe h bilkul satisfied nhi hu me ye product se paise mere waste ja rahe h

Book was not delivered

20 days would have been 20 days ago I had ordered a book, it was not even till date 2 July date was said


Mera balance paid hai fir ye
delivery boy paisa mang raha hai

Couldn't order item

There was a problem arising at the time of my purchase a silk Saree.
I couldn't complete the process of order the item. So do the needful.
I like very much that saree.

I didnt get my product but status is showing delivered

How irresponsible people i didnt fet my product but they put tracking status as delirevered on Satday May11 2019 how is it possible i want my product to be delivered

Where is my stuff?

I still didn't get my order but the amazon keep sending me the mails bout delivered product!!! Where is my order??? When amazon didn't send it then how they can ask for feedback also I paid online!! I need my stuff asap..

Where is my stuff?

I still didn't get my order but the amazon keep sending me the mails bout delivered product!!! Where is my order??? When amazon didn't send it then how they can ask for feedback also I paid online!! I need my stuff asap..

Our payment

Not received our payment 2 order

Not received items but got delivery message

I have not received towing rope and high pressure water pump though got a delivery message

To cancel.

Sir may 2 mobile phone book kr rkha tha different dofferent time pa Aur may 1 ko cancel kr rha hu to 2 ino hi ho rha hai.
To sir Mujhe 1 mobile phone chiya uska Liya kya kru Ek cancel krna hai.

Account sign in problem

I'm very old user of Amazon.
After long time i try to open my account when i'm opening my account it's asking for expiry date of my ATM card i have filled it but it's showing wrong. Why??

Account not be open

I'm very old user of Amazon.
After long time i try to open my account when i'm opening my account it's asking for expiry date of my ATM card. My atm is closed so how can I open my account please help me out.

Luta lotion

Maine aaj oder Kiya hai mere a/c se do bar bill pay ho gya hai plz ek ritan karr

Wrong item send

You should replace it.

I Buyed a technuv mini rugby style bluetooth speaker .
But I got another type of bluetooth speaker.

I want my perfect item back .

Wrong item

Maine jo shoes order kiya tha woh nahi aya , yeh wrong shoe mujh ko mila hai


Mujhe phone exchange karna hai Lekin EMEI NUMBER Wrong dikha raha hai help me

Forget password

Sir mera password bhulgayahai ree set password our login karte time otp atahai phir otp dalnepar ye words aatahai please enter the full name associated with your account ispar kya,kaunsa name bharnahai login me problems horaha hai kuchh goods products lenatha leyen nahihoparahahai please tell me

Refund payment not received till day

my account still not credited. As per them payment processing completed. Now in call they said they not found....

Regarding for refund payment

My refund of my last order not credit in my account please given the status of my refund payment


I have returned a watch on 29/07/2019 but till date, I have not received a refund of my watch

Refund money

Order created by mistake and I'm cancelling my order how many days it will be refund

Balance is locked

I am unable to buy anything because the balance is looked ok open the balance

My order is avilabule their

Your company first resiving money after not available this item .this very annesiness we refund money after 3,4day what sir

Delivery related complaint

Your company is fooling the customer, it also deposits the money before it also does not deliver the product, and your company's customer related processor is of very low quality. I will request all the customers to not buy goods from Amazon

Dog food

delivery ab Tak nahin aaya

Item repair for service center

Hello sir
I bought a fresh aqwa water purifier on April 15 and purifier not working from 2 days I has warranty. who is collect the item plz give me contact number

delevery is not tracking

my ordear is not show in the way... so pls comform my delevey.. and whear my delevery

No sampark delevry boy

Aap ka delevri boy me koi sampark nhi kiya oor Mara parsal return kar dya

सामान डिलेवरी न होने बावत

सर मेने दिनांक 2 फरवरी को एक सोलर पॉवर बैंकों ऑडर किया था पर अभी तक डीलिवर नहीं हो पाया है मैने पहले भी कस्टमर केयर को कॉल कर सिकायत की थी पर कुछ दिनों में डीलिवर हो जायेगा बोल दिया गया अभी तक नहीं हुवा हैं


Delivery late

Dilevriy releted

My product is not arriving at home.

My product not delivered

Sir mera product jiska Naam tripod hai uski delivery timing 5 April se 9 April thi but Abhi tak mera product delivered nhi hua

Not delivered my product

Actually I had ordered a product and it was delivered on 30th March. Delivery boy was call on date and some problems I can't receive our product after that it was shown on my I'd your order was delivered on 30 March. And I had prepaid our product so Wright now what I will do

Item not received but showing status delivered

I have ordered Prestige Iris mixer grinder(750W) on 27th Oct. In my account status for this product is delivered on 2nd Nov. But in reality I didn't get my product. I Have called customer care many times as well as through SMS, I have contacted but my query not solved yet. They said first time, wait for 2 days then after I have contacted they told me we need to investigate. It will take 3-5 days. After 6 days, I have contacted again. But still my query didn't get solved. They told me we will notify you. Till now, I didn't get any notification regarding my product. After that I had contacted customer care, same thing happens again. How many times I need to call customer care? Really this is frustrating and rediculus. Today's is 20 Nov. And I don't know how much time I have to wait? Please don't fool your customer Amazon. I never expect it from you. It's really disappointing.

My product is not delivered

Delivery Estimate:

Saturday 16 March 2019
Indian Air Force X & Y Group Takniki Avum Gair-Takniki 181.00
Qty: 2
Sold By: uRead-Store
Track shipment
Payment information
Payment Method
Pay On Delivery (POD)

Billing Address
Shipping Address
Wahab Ahamad
Order Summary


Postage & Packing:


Total before Tax:




Order Total:

Payment replacement

My order to hammer of Thor 90 cap but received 60 cap so my payment refund tanks

Refund many well not receive

Plz find the my sunsung Mobile booking it was cancelled but refund many wel not credit y its to late i have nore problem

Headphones query

Dear Sir/Ma'am,

I booked 1 item Sports hd sh12 headphones but it's not on headphones, I replacement query but I'm not received new order. Your delivery boy language is very bad please my query resolve. On urgent...

Customer cear not contact me and not return my product

I am not happy this attitude I am completely not satisfied customer they have not call and ask Amazon call centre call again

Product return

Sorry 31st return process but not a refundable product why

Me too fade up with amazon

Me too fade up with amazon care.I ordered BOAT 200 bluetooth wireless speaker on COD in Aug 2018 . I got in a few days but had to return because of faulty lamp. They picked up my order and shown on website/login Your replacement is complete as on 19Aug 2018. Then onwards I neither received a replaced item nor a refund of rupees 999 of the same till date. It is very typical to contact in real time customer care . Record system response of customer care says we didn't find your order....!

Prodect retarn

Sr prodect is very bed and unsrvicebale h plz your prodect retarn nd refund my money

Amazon in collaboration with Jalaram stores have robbed me

Ordered external hard drive on October 5. Yet to receive the product. Requested for refund, but no reponse. This is nothing but robbery.

Order not received

Sir,i am debit card purchased Delivery show on track order but not delivered this item.iam not recived my ordered item.already i am complaint amazon.but not give my item or my cash.please nessesery action.please retern my cash or give me to my ordered item.

ऑर्डर डिलीवरी नहीं हुआ क्यों

मेरा जो ऑर्डर था उस ऑर्डर डिलीवरी नहीं हुआ क्यों पेमेंट हो गया

Orpat room heater

909 rs. order of orpat room heater is not issue please say my order where is

Mobile recharge

I have recharged mobile from my app except all apps, but my mobile has not been recharged and my money has been deducted even after 24 hours, neither money has been retired nor rechargeed, if the facility can not be right, then to rob it Stop the work, give me my money back

recharge in onther number

sir mera jo recharge kiya h o dusre number par ho gaya h or mere account se money transfer ho gayi h to mai ab kya kar dakta hu

Empty box received

Mene Timex watch ka order Diya tha jab mene package received Kiya aur baad me package open Kiya to inside empty tha

Not receive product

I book 1pairs of shoes in your amazon shopping ok I am not got my orders shoes so please help me and I was paid full amount

Not received my product

I am book honar mobile but. Not received. Mobile no not verfied

Replacement of hair shampoo

Today I received dalan d’olive oil anti dandruff shampoo ,actually when I added it to bag it was “reparing shampoo” but I don’t know how it has changed to anti dandruff, I realised it when I got delivery, so I request you to replace the same with dalan d’olive oil care repairing shampoo . Thanks for your support.


I have already paid the amount through debit card but the delivery boy asked money and taken away. Kindly refund the amount as soon as possible.

Refund not received

I have already paid the amount through debit card.I canceled my order 5 days ago and my money is not yet in my account.

Delivery boy

It's not responsible courier..

Ordered undelivered

I ordered fairy lights from your site. I did not receive any call from your Amazon delivery boy and did not receive any order but on track your order status its showing delivered. Plus all my payments are made

Received defective product

I ordered a laptop on 17th September which I received on 19th September which is defective piece and not working, checked by engineer and later replaced with same company new laptop. When I checked and tried to operated replaced one, observed that new laptop also have same issues. Now am fail to contact Amazon to refund. Nobody is responding on my query and there is no direct no to contact Amazon customer care

Received defective products

Jo products order kiya
Vo nahi mila
Chang karke products mila

I am Debit card purchased rockfield open shoes.Not delivered.

Sir,i am debit card purchased Rs.399 rockfield half open shoes.Delivery messege to send my mobile.but not delivered this item.iam not recived my ordered item.already i am complaint amazon.but not give my item or my cash.please nessesery action.please retern my cash or give me to my ordered item.

Two item ledy warmup inner

My order book 6 /7 sep 2018 has been not receved after 18 days

Refund payment

I Return my order back. 1 Phenovo set of 2 high quality 80w 1600 lm white led fog light bulb lamps- h16 to company with Returen Authorization label on
dt 8-9-18 and Delivered to dt 10-9-18. till date i not recived any Refund.


I'll return a top women's fashion bag on 17august but coustmer not provide refund plz check


I back my order and product give to agent but my refund clear about last 15 days please sir I hardly request to you please send me my refund


sur i have order headphone headset and it is broken and this handset have 1 year warrenty so how can i replace it

Phone replace

Mera phone jyada hot ho rahi hai aur battery backup loss ho gaya hai backup rahi de rahi hai

Cheated by amazone

Due to charger complaint my new 10 or g phone is returned. But now the rate of the phone is increased. I am not satisfied in that.


I bought one hand bag 3 times and 3 times payment successfully paid . I can't see in my account and also no information about that so how can I trust. Now what can I do??

Failure of delivery

My order of Shubhan travel luggage bags was to be delivered on 10/9/2018 but it hasn't arrived.I had ordered it on 3/4/2018.It is an emergency so I expect that it may be delivered to me by today or tomorrow.So I request the authorities to pay attention to my sincere request.

About my Amazon order for baby dress

I have ordered baby benkils dress and I didn't get any call from your Amazon delivery boy ,I am tracking my order in Amazon site,17 aug 18 I got message your order delivered but I didn't get any dress whatever I was ordered so please look into this matter kindly.

Mera bill gum gaya h to mujhe

Mera bill gum gaya h to mujhe dusra bill ki jarurat h Mera mobile karb ho gaya h to service center bhej na h

I miss my bill again I want a bill

I loss my mobile bill and my mobile have some problem so I need a bill


Want to know details about
TO TRANSFER INB Amazon Seller Services Pv ASSPL Payments
For this transactions my sbi account has been debited for 493.60rs.

Login issue

I am facing issues In login mobile app.
So pls help

Login issue

Login issue solved please and not customer care number response.

Ordering pediatric drug dosages

Ordering two set of pediatric drug dosages of dr.meherban singh but 26/7/2018 receiving only single book so kindly send 2nd copy of this books I paid two sets paynment

product selling with amazon.

dear sir,

how to sell product with amazone .
plz gave the customer care no. and guide me .

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