Zurich Kotak General Insurance Customer Care No. 1800 2120

Organization:

zurichkotak.com

Toll free Number(s):

1800 2120 (For Customer Support)
1800 266 4545 (Alternate Customer Support)

All India Number(s):

022-6941 7220 (For Contact Support, 8am-8pm)
79988 79988 (For WhatsApp Support)

International Numbers:

+91-22-69417220 (For Contact Support, 8am-8pm IST)

Website:

Official Website

Email

care [at] zurichkotak [dot] com (For General Support)
seniorcitizen [at] zurichkotak [dot] com (For Senior Citizens)

Important Links

For Claim

For any query related to claim process, you can contact to the customer support center at the details given below:
Contact No.: 1800 2120
Email: care [at] zurichkotak [dot] com
You can also visit your nearest Hospital Locator .
You can also fill this Claim Form .
For more information related to claim process, please read .

Branch Locator

Contact No.: 18002120 (Same For All)

Sr. No.	City	Address (Zurich Kotak General Insurance Company (India) Limited)
1	Ahmedabad	Unit Nos.807 & 808, 8^th Floor, Krupal Pathshala Building, Shivranjani Cross Road, 132ft Ring Road, Satellite Road, Opp. HP Petrol Pump, Ahmedabad 380015, Gujarat
2	Bengaluru	Unit No. SG-9 & SG10, Ground Floor South Block, Manipal Centre, Dickenson Road, Off M G Road, Bengaluru-560042
3	Bhubaneswar	1^st Floor, Kalsi Complex, Unit No. 3, Plot No. 5, Sub Plot 5B, Janpath, Kharwela Nagar, Bhubaneshwar - 751001, Odisha
4	Chandigarh	SCO 151/152, 2^nd Floor, Sector 9-C, Chandigarh - 160009
5	Chennai	Century Plaza, III Floor, C, D, F - NO. 560-562, Anna Salai, Teynampet, Chennai - 600018
6	Chhatrapati Sambhaji Nagar (Maharashtra)	2^nd Floor, Kotecha Business Hub, Plot No. 5/N3, Cidco, Opp Ambassador Hotel, Chhatrapati Sambhaji Nagar, Maharashtra - 431001
7	Darjeeling (West Bengal)	Unit No. C-14, Block C, 2^nd Floor, Shelcon Plaza, Ward No. X of Siliguri Municipal Corporation, Sevoke Road, Behind LICI Building, Post Office & Police Station Siliguri, District-Darjeeling, Pin - 734001, West Bengal
8	Dehradun	1^st floor, Shri Ram Arcade, 74, Rajpur Road, Khasra no-250/466, Dehradun - 248001, Uttarakhand
9	Delhi	E-1 Block, 6^th Floor, Wing B, Videocon Tower, Jhandewalan Extension, New Delhi - 110055
10	Gurugram	Ground Floor, Shop No. 9, Vipul Agora, M.G. Road, Gurugram, Haryana - 122001
11	Guwahati	2^nd Floor, Kay M Plaza Near Kar Bhawan, Ganeshguri, GS Road, Guwahati - 781006
12	Hyderabad	Unit No 203, 2^nd Floor, Mayfair Building, Sardar Patel Road, Sindhi Colony, Begumpet, Hyderabad - 500003
13	Indore	7^th Floor, Unit No. 710, Benchmark Business Park, A-3, PU-4, Sch No 54, Vijay Nagar, Indore, Madhya Pradesh, 452010
14	Jaipur	International Business Center, K-14, Ashok Marg, Near Govt. Press Choraha, C-Scheme, Jaipur-302001
15	Kanpur (Uttar Pradesh)	Unit No. 102, 1^st Floor, Sai Square, 16/116,45, Bhargava Estate, Civil Line, Kanpur - 208001, Uttar Pradesh
16	Kochi	Unit no-301, 3^rd Floor, KB Square, Vytilla, NH Bye Pass, Near Flyover, Kochi - 682019
17	Kolkata	Unit no.C/5/1(c), 5^th Floor, Block C, Apeejay House, 15, Park Street, Kolkata -700016, West Bengal
18	Lucknow	Unit No. 905, 9^th Floor, Shalimar Iridium Vibhuti Khand, Gomti Nagar, Lucknow - 226010
19	Ludhiana	2^nd Floor - SCO 668,Dashmesh Complex, Lajpat Nagar, Pakhowal Road, Ludhiana-141002
20	Mumbai	Unit No. 1203 B2, Floor 12B (13^th), Tower 2B, One World Center, C.S.No. 841, Jupiter Textile Mills, Senapati Bapat Marg, Elphinstone Road, Maharashtra 400013
21	Mumbai	Unit no. 401, 4^th Floor, Silver Metropolis, Jai Coach Compound, Off Western Express Highway, Goregaon (East), Mumbai - 400063
22	Mumbai	308, 3^rd Floor, Krishna Plaza CHS Ltd, A Wing, Shivaji Path, Thane - West - 400602
23	Mumbai	201-204, 301, 2^nd & 3^rd Floor, Chintamani Classique, Vishweshwar Nagar, Off Aarey Road, Near Udipi Hotel, Goregoan - E, Mumbai 400063.
24	Mysore (Karnataka)	1^st Floor, Belaku Arcade, #141, Kalidasa Road, Jayalakshmi Puram, Mysore -570012, Karnataka
25	Nagpur	1^st floor, 26/A, Palm Road, Civil Lines, Nagpur 570001, Maharashtra
26	Nashik	2^nd Floor, Shop No. 4, Jubilant Heights, Near Vidya Vikas Circle, Opp. Of Sarvangi Saree, Nashik - 422005, Maharashtra
27	New Delhi	First Floor, B-30, Lajpat Nagar 2, New Delhi - 110024
28	Noida (Uttar Pradesh)	Unit No. B-13, 1^st Floor, Sector -16, Noida - 201301, Uttar Pradesh
29	Panjim	Unit No 416, 4^th floor, Gera Imperium II, Patto Plaza, Panjim, Pin Code: 403 001
30	Patna	4^th Floor, 409, N.P. Centre, New Dakbunglow Road, Patna Bihar 800001
31	Pune	Plot No.3, Mansurali Tower, 1^st Floor, Boat Club Road, Near Dhole Patil Road, Pune-411001
32	Raipur	3^rd Floor, Office No. 312, National Corporate Park, G E Road, Near Anupam Garden, Raipur, Raipur, Chhattisgarh, 492013
33	Rajkot (Gujarat)	4^th Floor, Unit No.409, RK Iconic, Sheetal Park, 150 Feet Ring Road, Rajkot -360006, Gujarat
34	Ranchi	Unit no 601, 6^th floor, MR tower, Line Tank Road , Behind Gopal Complex, Ranchi - 834001
35	Surat	Office No 508, 5^th Floor, Central Business Hub, Parle Point Surat - 395007, Gujarat
36	Vadodara	Unit Nos. 205-206, 2^nd Floor, Neptune Trion, Neptune Campus, Bhailal Amin Marg, near Genda Circle, Subhanpura, Vadodara - 390023, Gujarat
37	Varanasi (Uttar Pradesh)	2^nd Floor, D58/12A-7, Above Banaras TVS, Opp. Shahid Udyan Park, Gandhi Nagar, Sigra, Varanasi, Uttar Pradesh -221010
38	Vijayawada	40-5-5/1A&1B, 4^th Floor, Sreepara Tower, MG Cross Road, Vijayawada - 520010, Andhra Pradesh
39	Vishakapatnam (Andhra Pradesh)	2^nd Floor, D.No -48-14-92, Shop No.7(A) & 8(A), S.P.P Complex, Srinagar North, Rama Talkies Junction, Vishakapatnam -530013, Andhra Pradesh

For Complaint

Level 1:

For any query/complaint, you can contact at 18002120, 18002664545 or mail at care [at] zurichkotak [dot] com .
You can also fill this Complaint Form .

Level 2:

If your query is not resolved and satisfied with the resolution provided at level 1, then you can contact to the Grievance Officer via mail at grievanceofficer [at] zurichkotak [dot] com ,
You can also contact to the nearest Branch locations .
Your query resolved within 2 weeks from the date of receipt .

Level 3:

If you are not satisfied with the resolution provided at level 1, 2 then you can contact to the Officer at the details given below:

Sr. No.	Designation	Email
1	Senior Grievance Officer	seniorgrievanceofficer [at] zurichkotak [dot] com
2	Chief Grievance Officer	chiefgrievanceofficer [at] zurichkotak [dot] com

Level 4:

If your query is still resolved and you are not satisfied, then you can lodge your complaint online through Bima Bharosa or Insurance Regulatory and Development Authority (IRDAI)
You can also lodge your complaint through Council for Insurance Ombudsmen (CIO) or visit Council for Insurance Ombudsman (CIO) Centres .

Nodal Officer Contact Details

In case of a natural calamity, the company may appoint representatives to help customers with claim-related queries.
For more information, please read .

Download Forms

Address

Zurich Kotak General Insurance Company (India) Limited
Unit no. 401, 4^th Floor, Silver Metropolis,
Jai Coach Compound, Off Western Express
Highway, Goregaon (East) Mumbai- 400063.
Maharashtra, India.