Zomato India Customer Care

Organization: 
All India Number(s): 
  • 80396 54500(Advertisement)

Email

Customer Care: restaurants [at] zomato [dot] com(General)
Customer Care Help: merchant [at] zomato [dot] com(Business Enquiries)

Important Links

App

For business enquiries

Zomato office

Country Contact
Australia +61 450 266 295
Indonesia +62 8121 8582 738
Qatar +974 5 035 1888 (Doha)
Philippines +63 2904 8965
New Zealand +64 9 373 2947
UAE +971 4 351 9170 (Dubai)
+971 2 671 3728 (Abu Dhabi)
Qatar +974 5 035 1888 (Doha)
Portugal +351 211 519 969
Turkey +90554 147 6198

Zomato Around Countries

Head Office

Zomato Media Private Limited
22nd Floor, One Horizon Centre,
Golf Course Road, DLF Phase V,
Gurgaon, Haryana - 122003

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Comments

placed order and money deducted from my account. but app shows"

placed order and money deducted from my account. but app shows"incomplete payment " . That means I made payment & no food. money lost. contacted bank people to resolve my issue, because zomato has no responsibility, no proper customer service number nothing.

guys with this experience , I sincerely suggest pls don't choose zomato . they loot you silently and shy away from responsibilities.

Complain

Mene ek order cancelled Kiya that uske paise abhi tak vapas nahi aye h

Sir mere fon me cash on delivery ka option kyon nhi ho raha hai

Sir me jab bhi koi zomato se order karna chata hu tab isme mere cash on delivery ka option nhi aa raha jiski wagah se me zomato app se kuch bhi online order nhi de paa raha hu

I had placed an order at 9.40

I had placed an order at 9.40 pm and the food was delivered at 11.37pm

It took two hours for them to deliver the food. U say that food will be dekivered on time or else money would be back. Also the food was from mcdonalds. So it hardly takes time to prepare the same.

Where is my money.
When u are copying the tag line from dominos than do like them.
They incase not delivered within half an hours time they dont take money.

Also where should we connect u.
There is one number which is wrong

Is this what u call service?
I need a call from your executive.

Reply on the email given and will share my number. Or provide me with the valid number.

I expect promt reply on this.

Order not received properly

My order not received...

Zomato

My not Oder received

Zaika chicken food

Urjent

Payment issue

Yesterday i was order the food but payment fail. Money was deducted but still its not credited see. It

Delivery

Customer care number bhi invalid bata raha h ab kiske baap se baat kare

Delivery

1 number Ka ghatiya app h food delivery Ka paise to le lete h but food ho deliver nhi karte h

delivery boys payment issues

Poor people for Zomato delivery boy and very hard work Zomato company takenper order more then delivery charge 49 Above then delivery boys giveing only 30 Rs per order fucf off cheeting Zomato don't order this Aoo people this is really so sad bad

Problem

I order my food the money is deducted but my order is not accepted and show your transection is incomplete

Muje khana nahi mila

Mene kal sardaji ka dhaba se kal kadai panner order kiya tha unhone muje order place kiya nahi muje mere paise chahiye

Food

By mistake I order noodles in pranaam . Kindly cancel the same

Enquiry about franchise

From
R Siva Narayanachari,
Kadapa,
Andhra Pradesh,
India.

Hi sir
This is Siva from Andhra pradesh.im looking for a good business franchise and I thought zomato will be the good one for it.so I need your help and information for it.so please help me.
Thanking you.