Yes Bank Toll Free No. 1800 1200

Organization: 
Toll free Number(s): 
  • 1800 1200 (8 am – 8 pm, For All Mobile & Landlines)
  • 1800 103 1212 (Credit Card)
  • 1800 103 6000 (Credit Card Services)
All India Number(s): 
  • 022 3366 9000 (Board line Numbers)
  • 984 090 9000 (SMS-Block card)
  • 955 222 0020 (SMS-Help)
  • 022 4935 0000 (Credit Card When Calling from Outside India)
  • +91 22 3099 3600 (When calling from Outside India)
  • 829 120 1200 (WhatsApp Banking)
  • 92239 20000 (For Account Balance)
  • 92239 21111 (Account Balance Enquiry)

IVRS Menu

1800 1200

First select the prefered language

  • Press 1- To report loss of card or an unauthorized transaction on your account.
  • Press 2- For account related information.
  • Press 3- For information on your credit card.
  • Press 4- For information on your G-Mat account.
  • Press 5- For information on your loan account.
  • Press 6- For prepaid card, gift card, travel cards, UPI or loyalty rewards.
  • Press 7- For information on your fixed deposit or recurring deposit.
  • Press 8- To know more about services or any general enquiry.
  • Press 9- For application status/ current status of your pending deliverables such as welcome credit dispatch, credit dispatch, etc.

Emails

  • yestouch [at] yeshbank [dot] in (Customer Care)
  • yestouchcc [at] yesbank [dot] in (Credit cards)
  • yesfirst [at] yesbank [dot] in (Yes First)
  • loans [at] yesbank [dot] in (Loans)
  • yestransact [at] yesbank [dot] in (SME or Mid-Sized Companies)
  • dphelp [at] yesbank [dot] in (Depository Services)
  • EBSupport [at] YESBANK [dot] in

Install App

SMS Support

SMS ‘HELP’ space <CUST ID> 9552220020

Loss Of Card

Debit Card

1800 1200 (Toll Free for Mobiles & Landlines in India)
+91 22 30993600 (When calling from Outside India)

Credit Card

(Toll Free For Mobile & Landlines in India) : 1800 103 1212
(When calling from Outside India) : +91 22 4935 0000

Block your Card Online or Register a transaction dispute visit

SMS BLKCCC <space> <Last 4 digit of card number>
to 9840909000 from your registered mobile number

Important links

Contact

Email & SMS

Email: yestouch [at] yesbank [dot] in
SMS ‘HELP’ space <CUST ID>
Ph: 9552220020


Call-India 1800 1200 (Toll Free)
022 6121 9000
Yes Bank Credit cards


1800 103 1212
(Toll Free for Mobile & Landlines in India)

022-49350000
(When Calling from Outside India)  

Email: yestouchcc [at] yesbank [dot] in

Board Line Number

For Corporate Queries, call us at:

Ph: 022-50919800/ 022-65079800

Call-Outside India +91 22 4935 0000 (From Outside India)
+1 833 380 0149 (USA)
+1 833 491 0559 (CANADA)
+1 800 048 9153 (UK)
+1 8000 3570 2510 (UAE

NEFT/ RTGS Customer Facilitation Centres

SMS Banking

Mobile Banking requirements through a Single Number 9840909000

Description SMS Keyword Example
Mobile Registration YESREG YESREG <Cust ID>
Account Balance Inquiry YESBAL YESBAL <Cust ID>
Last 5 transactions in the account YESTXN YESTXN <Cust ID>
Cheque Status Inquiry YESCST YESCST <Cust ID> <Cheque No.>
Stop Cheque Request YESSTP YESSTP <Cust ID> <Cheque No.>
Chequebook Request YESCHQ YESCHQ <Cust ID>
Details of fixed deposits linked to the account YESFDQ YESFDQ <Cust ID>
Request for an account statement YESSTM YESSTM <Cust ID>
List of all above supported Requests YESHLP YESHLP <Cust ID>
In case of multiple accounts linked to same Cust ID, kindly provide the relevant account number at the end of the requests. Example: YESSTP <Cust ID> <Cheque No.> <Account No.>

Offices

Name Email Address
Corporate Headquarters yestouch [at] yesbank [dot] in YES BANK House,
Off Western Express Highway,
Santacruz (East), Mumbai - 400055
Northern Regional Corporate Office YES BANK Ltd,
Max Towers, Level 4,5 & 14A
Sector 16B, Noida
Uttar Pradesh 201301
Abu Dhabi Representative Office gib [at] yesbank [dot] in

YES BANK Representative Office, 205,
AL Ghaith Office Tower, Hamdan Street,
PO Box 30848, Abu Dhabi, UAE
Ph: +971 2304 1999 & +971 2304 1900

Contact For Complaints

Level 1

Meet the Branch Business Leader (Branch Manager) of the nearest branch in your city explaining the
details concerned and he/she will respond to you

Level 2

You can write to our nodal officer /grievance redressal officer

Name: Sangeeta P
Head: Grievance Redressal
Address: YES Bank House, Off Western Express Highway, Santacruz East, Mumbai 400055
Email: head [dot] grievanceredressal [at] yesbank [dot] in
Phone No: 022-39489373

Level 3

You can write to our Principal nodal officer

Name:Shefali Singh Moza
Principal Nodal Officer
Address: YES Bank House, Off Western Express Highway, Santacruz East, Mumbai 400055
Email: principal [dot] nodalofficer [at] yesbank [dot] in
Phone No. : 022-39489374

List of Area Wise Nodal Officers

Area of Operation Centre Nodal Officer of YES Bank Nodal Officer Contact Details
Gujarat, Union Territories of
Dadra and Nagar Haveli,
Daman and Diu
Ahmedabad Mr. Sharad Saraiya

Unit No.G/3,102-103
"C.G.Centre" C.G.Road,
Ahmedabad
Pin Code : 380009

Tel No : 079-49023101
Email : sharad [dot] saraiya [at] yesbank [dot] in

Karnataka Bengaluru Mr. Vinodh Sarran
Back-up: Ms. Hitha A.P.

Ground Floor, Prestige Obelisk,
Municipal No. 3, Kasturba Road,
Bangalore 560001

Tel No : 080-61176500
Email: vinodh [dot] sarran [at] yesbank [dot] in

Madhya Pradesh Bhopal Mr. Sharad Saraiya
Back-up: Mr. Chandan Kumar
Plot No 215,Ground Floor
Phase 1 M.P Nagar, Bhopal,
Madhya Pradesh
Pin Code : 462011

Tel No: 0755-6612002
Email: sharad [dot] saraiya [at] yesbank [dot] in

Odisha Bhubaneswar Mr. Sabyasachi Mohanty Back-up: Mr. Saswat Jena

Plot No. 31, Bapuji Nagar,
Bhubaneswar, Orissa.
Pin Code :751009

Tel No: 0674-2598012
Email: sabyasachi [dot] mohanty1 [at] yesbank [dot] in

Himachal Pradesh, Punjab,
Union Territory of Chandigarh
and Panchkula, Yamuna Nagar
and Ambala Districts of Haryana
Chandigarh Mr. Bhupinder Pal Singh

SCO No- 179 and SCO No -180
Sector 17C, Chandigarh
Pin Code :160017

Tel No : 0172-5037064
Email : bhupinder [dot] singh7 [at] yesbank [dot] in

Tamil Nadu, Union Territories of
Puducherry (except Mahe Region)
and Andaman and Nicobar Islands
Chennai Mr. Vinodh Sarran
Back-up: Gnanaskandan Gurukkal

Ground Floor, No. 143/1,
Uttamar Gandhi Salai,
Nungambakkam, Chennai
Pin Code : 600 034

Tel No : 044-66765022
E mail: vinodh [dot] sarran [at] yesbank [dot] in

Assam, Arunachal Pradesh,
Manipur, Meghalaya, Mizoram,
Nagaland and Tripura
Guwahati Mr. Sabyasachi Mohanty
Back-up: Mr. Ashim Kumar Das

Ground & First Floor, Building
No. – 115, Goyal Enclave, G.S
Road, Bhangagarh, Guwahati.
Pin Code: 781 005
Near Big Bazaar

Tel No: 0361-7187552
Email: sabyasachi [dot] mohanty1 [at] yesbank [dot] in

Andhra Pradesh and Telangana Hyderabad Mr. Ravindra Kumar
Maley
Back-up: Mr. Manoj Pohar

Ground Floor Mayank Towers,
Sy. No 31(Old) 31/2(New)
Rajbhavan Road, Somajiguda,
Hyderabad-500

Ph: 040-46739048
Email: ravindrakumar [dot] maley [at] yesbank [dot] in

Rajasthan Jaipur Mr. Sharad Saraiya
Back-up: Mr. Vijender Wadhwa

Ground Floor , Plot No: O-19A ,
Ashok Marg, Nr. Ahinsa Circle,
C-Scheme, Jaipur, Rajasthan
Pin Code : 302 001

Tel No: 0141-4983758
Email: sharad [dot] saraiya [at] yesbank [dot] in

Uttar Pradesh (excluding Districts
of Ghaziabad, Gautam Buddha
Nagar, Saharanpur, Shamli
(Prabudh Nagar), Muzaffarnagar,
Baghpat, Meerut, Bijnor and
Amroha (Jyotiba Phule Nagar)
Kanpur Mr. Pawan Kumar
Tejpaul
Back-up: Mr. Atin Khare

14-113 Padam Tower , Civil
Lines Kanpur
Pin Code : 208 001

Tel No: 0512-6710139
Email : pawan [dot] tejpaul [at] yesbank [dot] in

West Bengal and Sikkim Kolkata Mr. Sabyasachi Mohanty
Back-up: Ms. Jayati Ghosh

Ground Floor, 45, Jhowtala
Road Kolkata.
Pin Code : 700019

Tel No: 033-40581300
Email: sabyasachi [dot] mohanty1 [at] yesbank [dot] in

Districts of Mumbai, Mumbai
Suburban and Thane
Mumbai (I) Mr. Taroon Shahani

YES Bank House, Off Western
Express Highway, Santacruz
East, Mumbai 400055

Tel No : 022-65077794
Email : taroon [dot] shahani [at] yesbank [dot] in

North, North-West, West,
South-West, New Delhi and
South districts of Delhi
New Delhi (I) Ms. Sunaina Gupta

Mezzanine and First Floor,
Plot No. 6, Basant Lok Complex,
Opposite Priya Cinema, Vasant
Vihar, New Delhi – 110057

Tel. No. : 011-49433455
E mail : sunaina [dot] gupta [at] yesbank [dot] in

Haryana (except Panchkula,
Yamuna Nagar and Ambala
Districts) and Ghaziabad and
Gautam Budh Nagar districts of
Uttar Pradesh
New Delhi (II) Ms. Sunaina Gupta Mezzanine and First Floor,
Plot No. 6, Basant Lok
Complex, Opposite Priya
Cinema, Vasant Vihar,
New Delhi – 110057

Tel. No. : 011-49433455
Email : sunaina [dot] gupta [at] yesbank [dot] in

North-East, Central, Shahdara,
East and South-East districts
of Delhi
New Delhi (III) Ms. Sunaina Gupta
Back-up: Ms. Reetu Singh
Mezzanine and First Floor,
Plot No. 6, Basant Lok
Complex, Opposite Priya
Cinema, Vasant Vihar,
New Delhi – 110057

Tel. No. : 011-49433455
Email : sunaina [dot] gupta [at] yesbank [dot] in

Bihar Patna Mr. Sabyasachi Mohanty
Back-up: Mr. Anand Kumar

Ground & Mezzanine Floor,
Unit No 201, 2nd Floor,
Rajendra Ram Plaza, Plot
No: 875, Holding No: 373,
Circle No: 6, Exhibition
Road, Patna
Pin Code: 800 001

Tel No: 0612-3009003/ 0612-3009002
Email: sabyasachi [dot] mohanty1 [at] yesbank [dot] in

Jharkhand Ranchi Mr. Sabyasachi Mohanty
Back-up: Mr. Himanshu Kumar

Crosswindz, 41, Court Road,
Ranchi, Jharkhand
Pin Code : 834001

Tel No : 0651-2212711 / 0651-2212713
Email: sabyasachi [dot] mohanty1 [at] yesbank [dot] in

State of Uttarakhand and seven
districts of Western Uttar
Pradesh namely, Saharanpur,
Shamli (Prabudh Nagar),
Muzaffarnagar, Baghpat, Meerut,
Bijnor and Amroha
(Jyotiba Phule Nagar)
Dehradun Mr. Tejpreet Singh
Back-up: Mr. Rahul Agrawal
Ground Floor, 56 Rajpur
Road, Dehradun, Uttrakhand
Pin Code : 249201

Tel No: 0135-3061056
E mail : tejpreet [dot] singh [at] yesbank [dot] in

Chhattisgarh Raipur Mr. Sabyasachi Mohanty
Back-up: Mr. Priyadutta Panigrahi
Ground and 1st Floor, Golchha
Chambers, Near Holy Heart
School, Civil Lines, Raipur,
Chhattisgarh Pin Code: 492001

Tel No: 0771-4210202
Email: sabyasachi [dot] mohanty1 [at] yesbank [dot] in
State of Jammu and
Kashmir
Jammu Mr. Bhupinder Pal Singh
Back-up: Mr. Kapil Gupta

Ground Floor, Plot No. 20
Block B/C, Gandhi Nagar
Green Belt, Jammu
Pin Code : 180004

Tel No: 0191-2439871
Email: bhupinder [dot] singh7 [at] yesbank [dot] in

Goa and Maharashtra,
(except the districts of
Mumbai, Mumbai Suburban and
Thane)
Mumbai (II) Mr. Taroon Shahani

YES Bank House, Off Western
Express Highway, Santacruz
East, Mumbai 400055

Tel No : 022-65077794
Email : taroon [dot] shahani [at] yesbank [dot] in

Kerala, Union Territory
of Lakshadweep and Union
Territory of Puducherry
(only Mahe Region)
Thiruvananth --apuram Mr. Vinodh Sarran
Back-up: Mr. Hari Krishnan. V

Ground Floor, No. 37, Thycaud
Village, Opp. Tagore Theatre,
Vazhuthacaud, Thiruvananthapuram
Pin code: 695014

Tel No: 0484-2809828
E mail: vinodh [dot] sarran [at] yesbank [dot] in

Address & Area of Operation of Banking Ombudsmen

Global Contact Support

  • +1 833 380 0149 (From USA)
  • +1 833 491 0559 (From Canada)
  • +44 800 048 9153 (From UK)
  • +971 8000 3570 3089 (From UAE)

Social Sites


Comments

Customer care no always busy

Customer care no is all time busy , very bad and pathetic toll free no

Resource Link Enquiry

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need to activate Netbanking

Hi,

I have yes bank account, need to activate netbanking, however, cannot locate debit card or its PIN number, how to start with net banking in such cases?

Regards,
Jigna Chhajed

ATM transaction Complaint

hi i have a complaint.

Having suitable places for New Bank & instalation of ATM's

i have suitable place for New ATM purpose & Place for New Branch In East Delhi Mayur Vihar Phase-1 New Delhi Area 2700sqft etc in main Market
With Regards
Srikant Verma
Cell No ; 9810277430, 8800325793, 9899513404, 9015323467.

Yes bank credit card customer care helpline number

i have suitable place for New ATM purpose & Place for New Branch In East Delhi Mayur Vihar Phase-1 New Delhi Area 2700sqft etc in main Market
With Regards
Srikant Verma

bad services

yes bank me lokhandwalla branch me maine 9 (nine )month phaile account open keya tha par muje kit nahe mela 245time bar call center pe phone keya 29time branch me ja ke aaya khaile bolte hai aajega leken aata nahe service very poor yes bank ko india me aage badena hai to services aacha do yes bank kabe aage nahe bad payage coustmer ko services nahe dete zolar bank

place for atm

sir
i have suitable place for ATM purpose Near kattariguppe water tank
mobile no 9448002900

e banking & ATM card not registerd

first time mein, atm USE KARNE PER MERA PAASWORD EXPIRED SHOW KIYA , THEN I AM TRYING TO EXCESS TO NET BANKING, THEN MASSAGE SHOWING " SORRY UNABLE TO REGISTERD YOUR CARD" PLS SOLVE MY PROBLEM ASAP .
MY A/C. NO - 020890200000264
CARD NO- 5267020002543408
MY CONTACT NO -9873424078
EMAIL-ID- shekher [dot] sonali [at] gmail [dot] com

Regarding Net Banking

Please let me know the procedure to activate the net banking for my account. I have tried it 3 times but dint get success. Please give a proper guidance.
thank you

Forgate pasward

Please inform proper route to find pasward.