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Yes Bank Customer Care No. 1800 1200
Updated on Friday, 25 September 2026 - 1:45pm
Email
Organization:
Yes Bank Toll free Number(s):
- 1800 1200 (For Phone Banking/Report Unauthorized Transaction, 8am-8pm)
- 1800 103 1212 (For Credit Card Query)
- 1800 103 6000 (For Marquee/Reserv/YES First Credit Card)
- 1930 (For Cyber Police Helpline)
All India Number(s):
- 1860 210 1200 (To Report Unauthorized Transaction/Credit Card Queries)
- 829 120 1200 (For WhatsApp Banking)
- +91 22 50795101 (For General/Credit Cards Query)
International Numbers:
+91 22 50795101 (For General/Credit Cards Query)
Website:
Official Website
iOS App:
IRIS by YES BANK - Mobile App
Android App:
IRIS by YES BANK - Mobile App - yestouch [at] yes [dot] bank [dot] in (For Customer Care)
- yesfirst [at] yes [dot] bank [dot] in (For Yes First Customer Care)
Important Links
Important Contact Details
| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | General Inquiries | 18602101200, 18001200 (8am-8pm), yestouch [at] yes [dot] bank [dot] in |
| 2 | Credit Cards | Marquee/Reserv/YES First: 18001036000, All other Credit Cards: 18001031212, |
| 3 | Credit Line on UPI | 022-50895333 (9:30am-5pm) |
| 4 | For YES First Customer | yesfirst [at] yes [dot] bank [dot] in |
| 5 | YES Grandeur customer | yesgrandeur [at] yes [dot] bank [dot] in |
| 6 | Retail Closure/Cancellation | 022-50795101 (When Calling from Outside India) , creditcard [dot] closure [at] yes [dot] bank [dot] in |
| 7 | Credit Card - Mis-selling /Harassment: | 022-68937300 (8am-8pm) , ccsalescomplaints [at] yes [dot] bank [dot] in |
| 8 | For NRI Customers | nri [at] yes [dot] bank [dot] in |
| 9 | For NACH Services | nach [dot] helpdesk [at] yes [dot] bank [dot] in |
| 10 | For Sub-Member Banks | smb [dot] helpdesk [at] yes [dot] bank [dot] in |
| 11 | Missed Call No. For Fixed Deposit | 0712-7191191 |
| 12 | Yes Private Banking Query | 18001214444 (For Mobile & Landlines in India), 022-50795101 (From outside India), yesprivate [at] yes [dot] bank [dot] in |
| 13 | Yes Bank Credit Cards | 18001036000 (YES First/Premia), 18001031212 (YES Prosperity), 022-49350000, 022-50795101 (When Calling From Outside India) yestouchcc [at] yes [dot] bank [dot] in |
| 14 | Corporate Client Servicing | 18001023357 (9:30am-6pm) |
| 15 | Corporate Queries | 022-50919800, 022-65079800 |
| 16 | Commercial Closure/Cancellation | cc [dot] corporateassist [at] yes [dot] bank [dot] in |
| 17 | For Trade | tradehelpdesk [at] yes [dot] bank [dot] in |
| 18 | For Cash Management Services | cms [dot] helpdesk [at] yes [dot] bank [dot] in |
To Block/Report An Unauthorized Transaction
To report Debit Card / NetBanking / Mobile Banking / YES Robot / WhatsApp Banking / Prepaid Card / YES Pay
transactions not done by you, call the YES BANK PhoneBanking at:
| Sr No. | Issues | Contact Details |
|---|---|---|
| 1 | Unauthorized Electronic Transaction | 18001200 (toll-free number), 022-49350000 |
| 2 | Outside India | +91 22 5079 5101, 1833 380 0149 (USA), 1833 491 0559 (Canada), 8000 48 9153(UK), 8000 3570 2510 (UAE) |
| To report Credit Card transactions not done by you | ||
| 3 | Credit Cards | 18001031212 (Toll Free for Mobile and Landlines in India), +91 22 4935 0000 (When Calling from Outside India) |
| 4 | Report any unauthorized / fraudulent transactions in Corporate Net Banking, Corporate Mobile Banking, YES TRANSACT Smart Pay |
18001023357 (Option 02 for CMS Helpdesk) Email: cms [dot] helpdesk [at] yes [dot] bank [dot] in |
Unauthorized Transaction Block Through SMS
- For blocking you can send sms to 9840909000 with Following code:
| Sr No. | Name | Keyword/Email |
|---|---|---|
| 1 | Block your Debit Card/ ATM Card | SMS BLKCC <space> <Last 4 digit of Card Number> |
| 2 | Block your Credit Card | SMS BLKCC <space> <Last 4 digit of Card Number> |
| 3 | Close your Credit Card | 1800 103 6000 (For India), +91 22 4935 0000 (When Calling from Outside India) Email: creditcard [dot] block [at] yes [dot] bank [dot] in |
| Netbanking/Mobile Banking | ||
| 4 | For blocking/dispute registration online for Retail Netbanking | SMS BLKRNB <space> <Cust ID> Email: block [at] yes [dot] bank [dot] in |
| 5 | For blocking/dispute registration online for Mobile Banking | SMS BLKMB <space> <Cust ID> |
| 6 | Debit Card / ATM | SMS BLKDC <space> <Cust ID> Email: debitcard [at] yes [dot] bank [dot] in |
| 7 | Credit Card | SMS BLKCC <space> <Last 4 digit of Card Number> Email: creditcard [dot] block [at] yes [dot] bank [dot] in |
| 8 | YES ROBOT | SMS BLKROBOT<space> <Cust ID> Email to block [at] yes [dot] bank [dot] in with BLKROBOT <space> <Cust ID> |
| 9 | To block WhatsApp Banking | SMS BLKWA <space> <Cust ID> Email to block [at] yes [dot] bank [dot] in with BLKWA <space> <Cust ID> |
| For more details of Unauthorized Transaction Read . | ||
To Block or Hotlisting Debit Card
- By Contact No.: You can block your card by calling at 18001200, +91-22-30993600 (Outside India)
- By Email : yestouch [at] yes [dot] bank [dot] in
- By SMS Service : SMS BLKCC <space> <Last 4 digit of Card Number> to 9840909000 from your registered mobile number.
- By Netbanking : Login to the YES BANK NetBanking → Click on "mySpace" tab. Click on “Debit Cards”→Select “Hot List Debit Cards” .
- By App: Login into the IRIS by YES BANK - Mobile App→Tap on Debit Card from Bottom Carousal→Select “Hot List Debit Cards”→Confirm Hotlisting your Debit card using MPIN.
- Block your Card Online: For online bloack card or Register a transaction dispute click here.
- You can also visit the nearest Bank branch and submit Debit Card blocking request
IFSC Code
Grievance Redressal
Level 1:
- For any query/complaint, you can contact at the details mentioned below:
Contact No.: 18001200, 18602101200
Email: yestouch [at] yes [dot] bank [dot] in , yestouchcc [at] yes [dot] bank [dot] in - You can also lodge your complaint online through this complaint form .
- You can also visit to your nearest branch location .
Level 2:
- If your query is not resolved, then you may also contact to the Nodal/Princial Nodal Officer at the details given below:
Sr.No. Designation Contact No. Email 1 Nodal Officer/Head - Grievance Redressal 022-50795173 head [dot] grievanceredressal [at] yes [dot] bank [dot] in 2 Principal Nodal Officer 022-50795174 principal [dot] nodalofficer [at] yes [dot] bank [dot] in 3 Nodal Officer for Digital Lending/for Persons with Disabilities 022-50795454 rno [at] yes [dot] bank [dot] in - You can also contact the Region Wise Nodal Officers contact details given below:
Sr.No. Location Contact No. Email Address Area of Operation Email: rno [at] yes [dot] bank [dot] in 1 Ahmedabad 079-69235179 - 7th Floor, Times Square Grand, PRO Colony, Sindhu Bhavan Road, Thaltej, Ahmedabad - 380069 Gujarat, Dadra & Nagar Haveli, Daman & Diu 2 Bengaluru 022-65078240 rno [at] yes [dot] bank [dot] in Ground Floor, Prestige Obelisk, Municipal No. 3, Kasturba Road, Bangalore - 560001 Karnataka 3 Bhopal 022-65078393 rno [at] yes [dot] bank [dot] in Plot No 215, Ground Floor, Phase 1, M.P Nagar, Bhopal - 462011 Madhya Pradesh 4 Bhubaneswar 033-44373944 rno [at] yes [dot] bank [dot] in Plot No. 31, Bapuji Nagar, Bhubaneswar - 751009 Odisha 5 Chandigarh 0124-6579233 rno [at] yes [dot] bank [dot] in Basement GF 4 Floors, Plot No 444, Udyog Vihar Phase 5, Gurugram - 122008 Himachal Pradesh, Punjab, Chandigarh, Panchkula, Yamuna Nagar, Ambala (Haryana) 6 Chennai (I) 022-65078240 rno [at] yes [dot] bank [dot] in Ground Floor, No. 143/1, Uttamar Gandhi Salai, Nungambakkam, Chennai - 600034 Tamil Nadu & Andaman & Nicobar Islands 7 Chennai (II) 022-65078240 rno [at] yes [dot] bank [dot] in Ground Floor, No. 143/1, Uttamar Gandhi Salai, Nungambakkam, Chennai - 600034 Tamil Nadu & Puducherry 8 Dehradun 0124-6579233 rno [at] yes [dot] bank [dot] in Basement GF 4 Floors, Plot No 444, Udyog Vihar Phase 5, Gurugram - 122008 Uttarakhand & 7 districts of Western UP 9 Guwahati 033-44373944 rno [at] yes [dot] bank [dot] in Ground & First Floor, Building No. 115, Goyal Enclave, G.S Road, Near Big Bazaar, Bhangagarh, Guwahati - 781005 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura 10 Hyderabad 022-65078240 rno [at] yes [dot] bank [dot] in Ground Floor, Agravanshi Plaza, Bearing No 1-8-387, Huda Lane, Begumpet, Secunderabad - 500003 Andhra Pradesh & Telangana 11 Jaipur 0141-4983758 rno [at] yes [dot] bank [dot] in Ground Floor, Plot No: O-19A, Ashok Marg, Nr. Ahinsa Circle, C-Scheme, Jaipur - 302001 Rajasthan 12 Jammu 0124-6579233 rno [at] yes [dot] bank [dot] in Basement GF 4 Floors, Plot No 444, Udyog Vihar Phase 5, Gurugram - 122008 Jammu & Kashmir 13 Kanpur 0124-6579233 rno [at] yes [dot] bank [dot] in Basement GF 4 Floors, Plot No 444, Udyog Vihar Phase 5, Gurugram - 122008 Uttar Pradesh (excluding Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli, Muzaffarnagar, Baghpat, Meerut, Bijnor, Amroha) 14 Kolkata (I) 033-44373944 rno [at] yes [dot] bank [dot] in 5th Floor, Technopolis Building, Plot No. BP 4, Sector-V, Salt Lake City, Bidhannagar, Kolkata - 700091 West Bengal & Sikkim 15 Kolkata (II) 033-44373944 rno [at] yes [dot] bank [dot] in 5th Floor, Technopolis Building, Plot No. BP 4, Sector-V, Salt Lake City, Bidhannagar, Kolkata - 700091 West Bengal & Sikkim 16 Mumbai (I) 022-50795454 rno [at] yes [dot] bank [dot] in YES BANK House, Off Western Express Highway, Santacruz East, Mumbai - 400055 Mumbai, Mumbai Suburban & Thane 17 Mumbai (II) 022-50795454 rno [at] yes [dot] bank [dot] in YES BANK House, Off Western Express Highway, Santacruz East, Mumbai - 400055 Goa & Maharashtra (except Mumbai, Suburban & Thane) 18 New Delhi (I) 0124-6579233 rno [at] yes [dot] bank [dot] in Basement GF 4 Floors, Plot No 444, Udyog Vihar Phase 5, Gurugram - 122008 Delhi (North, North-West, West, South-West, New Delhi, South) 19 New Delhi (II) 0124-6579233 rno [at] yes [dot] bank [dot] in Basement GF 4 Floors, Plot No 444, Udyog Vihar Phase 5, Gurugram - 122008 Haryana (except Panchkula, Yamuna Nagar, Ambala) & Ghaziabad, Gautam Budh Nagar (UP) 20 Patna 022-65078393 rno [at] yes [dot] bank [dot] in Ground & Mezzanine Floor, Unit No 201, 2nd Floor, Rajendra Ram Plaza, Exhibition Road, Patna - 800001 Bihar 21 Ranchi 033-44373944 rno [at] yes [dot] bank [dot] in Crosswindz, 41, Court Road, Ranchi - 834001 Jharkhand 22 Raipur 022-65078393 rno [at] yes [dot] bank [dot] in Ground & 1st Floor, Golchha Chambers, Near Holy Heart School, Civil Lines, Raipur - 492001 Chhattisgarh 23 Shimla 0124-6579233 rno [at] yes [dot] bank [dot] in Basement GF 4 Floors, Plot No 444, Udyog Vihar Phase 5, Gurugram - 122008 Himachal Pradesh 24 Thiruvananthapuram 022-65078240 rno [at] yes [dot] bank [dot] in Ground Floor, No. 37, Thycaud Village, Opp. Tagore Theatre, Vazhuthacaud, Thiruvananthapuram - 695014 Kerala, Lakshadweep, Puducherry (Mahe)
Level 3:
- If your query is not resolved within 30 days, then you can escalate your complaint to RBI Banking Ombudsman at the details given below:
Contact: 14448 (9:30am-5:15pm)
Address: Centralised Receipt and Processing Centre (CRPC),
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017 - You can also lodge complaint online through RBI Complaint Management System (CMS) Portal .
NEFT/ RTGS Customer Facilitation Centres
International Contact Support
Email: nri [at] yes [dot] bank [dot] in
| Sr No. | Country/Service | Contact No. |
|---|---|---|
| 1 | Common | +91 (22) 50795101 |
| 2 | USA | 1833 380 0149 |
| 3 | UK | 800 048 9153 |
| 4 | Canada | 1833 491 0559 |
| 5 | UAE | 8000 3570 2510 |
| 6 | Credit Cards | +91 (22) 50795101 |
Download Forms
Registered/Corporate Office
Yes Bank
House Off Western Express Highway,
Santacruz (East), Mumbai,
Maharashtra - 400055, India
Comments
Customer care no always busy
Customer care no is all time busy , very bad and pathetic toll free no
need to activate Netbanking
Hi,
I have yes bank account, need to activate netbanking, however, cannot locate debit card or its PIN number, how to start with net banking in such cases?
Regards,
Jigna Chhajed
ATM transaction Complaint
hi i have a complaint.
Having suitable places for New Bank & instalation of ATM's
i have suitable place for New ATM purpose & Place for New Branch In East Delhi Mayur Vihar Phase-1 New Delhi Area 2700sqft etc in main Market
With Regards
Srikant Verma
Cell No ; 9810277430, 8800325793, 9899513404, 9015323467.
Yes bank credit card customer care helpline number
i have suitable place for New ATM purpose & Place for New Branch In East Delhi Mayur Vihar Phase-1 New Delhi Area 2700sqft etc in main Market
With Regards
Srikant Verma
bad services
yes bank me lokhandwalla branch me maine 9 (nine )month phaile account open keya tha par muje kit nahe mela 245time bar call center pe phone keya 29time branch me ja ke aaya khaile bolte hai aajega leken aata nahe service very poor yes bank ko india me aage badena hai to services aacha do yes bank kabe aage nahe bad payage coustmer ko services nahe dete zolar bank
place for atm
sir
i have suitable place for ATM purpose Near kattariguppe water tank
mobile no 9448002900
e banking & ATM card not registerd
first time mein, atm USE KARNE PER MERA PAASWORD EXPIRED SHOW KIYA , THEN I AM TRYING TO EXCESS TO NET BANKING, THEN MASSAGE SHOWING " SORRY UNABLE TO REGISTERD YOUR CARD" PLS SOLVE MY PROBLEM ASAP .
MY A/C. NO - 020890200000264
CARD NO- 5267020002543408
MY CONTACT NO -9873424078
EMAIL-ID- shekher [dot] sonali [at] gmail [dot] com
Regarding Net Banking
Please let me know the procedure to activate the net banking for my account. I have tried it 3 times but dint get success. Please give a proper guidance.
thank you
Forgate pasward
Please inform proper route to find pasward.