Yes Bank Credit Cards Customer Care No. 1800 103 1212

Organization: 
Toll free Number(s): 
  • 1800 103 1212 (Toll Free No. For All Mobile & Landlines in India)
All India Number(s): 
  • 9552220020 (SMS service)
  • 9840909000 (SMS service no. to block your card)
  • +91 22 4935 0000 (When calling from outside india)

1800 103 1212 (IVRS Options)

Select your preferred language,

  • Press 3- For information on your credit card
    • Press 1- To block your credit card
    • Press 2- To generate or change your credit card pin
    • Press 9- For other request or queries related to your credit card

Email

  • yestouchcc [at] yesbank [dot] in (credit cards)

Important Links

Contact Support

Yes Bank Credit cards


1800 103 1212
(Toll Free for Mobile & Landlines in India)

022-49350000
(When Calling from Outside India)  

For Complaints

SMS

SMS ‘HELP’ space <CUST ID> 9552220020

Loss Of Credit Card

Credit Card

(Toll Free For Mobile & Landlines in India) : 1800 103 1212
(When calling from Outside India) : +91 22 4935 0000

Block your Card Online or Register a transaction dispute visit

SMS BLKCCC <space> <Last 4 digit of card number>
to 9840909000 from your registered mobile number

Report An Unauthorized Transaction

Block through the NetBanking

  • Login to the YES BANK NetBanking using your Login ID & password click here
  • Click on “Credit Card” tab.
  • Select “Block Lost/Stolen Card”

Block using the Mobile Banking

Steps for Registration if you have not registered:

  • Download YES Mobile from Play Store/ App Store
  • Register on YES Mobile using your Retail Net Banking/ Credit Card / Debit Card / Customer Information
  • Follow below mentioned steps to proceed

If you have already registered, Login into the YES Mobile app using APIN/Fingerprint

  • Click on Credit card from Bottom Carousal
  • Select “Block Lost/Stolen Card”. Confirm blocking your Credit card using MPIN.

Block using YES Pay

  • Select Manage Cards
  • Tap on requests and select Block Card

Block using the PhoneBanking

To report credit card transactions not done by you, call on 18001031212 (Toll Free for Mobile & Landlines in India)
/ +91 22 49350000 (When Calling from Outside India). Please keep the following before calling -

  • Credit card number
  • Type of transaction e.g. online, at a store, local grocer, etc.
  • Date of transaction
  • Transaction amount

Nodal Officers

Grievance Redressal

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