WazirX Customer Care

Updated on Tuesday, 4 July 2023 - 10:25am

Organization:

gwazirx.com

Website:

Official Website

Emails

hi [at] wazirx [dot] com (For partnerships & enquiries)
business [at] wazirx [dot] com (For corporate account/KYC queries)

Important Links

Address

HD-024, WeWork Enam Sambhav,
C - 20, G Block Rd, G Block BKC, Bandra Kurla Complex,
Bandra East, Mumbai City, Maharashtra, India 400051.

Social Sites

Comments

Sat, 05/06/2021 - 12:11pm — RanjiTh R (not verified)

2FA Recovery Code

is your issue resolved, beacause am also suffer by the same issue, pls help me

Wed, 14/04/2021 - 9:37am — rishab arya (not verified)

account got debited but not credited in my wallet

sir ,
I deposited Rs 3000 in my wallet but my account got debited from my bank and till now it has not been credited in my wallet.
so i want you to take immediate action and transfer my money in my wallet or my bank.

registered mobile no- 8436307XXX
email-aryarishab75 [at] gmail [dot] com

Wed, 07/04/2021 - 4:02pm — Gaurav Kumar Saini (not verified)

Add Kyc and bank account

Kyc not complete

Tue, 06/04/2021 - 4:19pm — Raj Padmavat Pandey (not verified)

Deposited Money through IMPS not received in my WazirX Account

Sir I did IMPS fund transfer by my Bank Of Baroda Account , INR 1900/- Dated on 5th APR 2021 10:53:23 PM, but the money did not come to my Wazirx account and did not come back to my bank,
The bank from which I did IMPS, the bank says we have deposited the money, amount has been deducted IMPS success .Kindly check and refund or send to my WazirX account.
Profile
NAME
Raj Padmavat Pandey
EMAIL
raj111juhialloys [at] gmail [dot] com

Tue, 06/04/2021 - 1:15pm — Sunil Sood (not verified)

Deposit Pending

Sir I did IMPS 2000 on 6 April 2021 but the money did not come to my Wazirx account and did not come back to my bank,
The bank from which I did IMPS, the bank says we have deposited the money, now they want the statement of my Wazirx ICICI Bank account,
Sir please help me.

Tue, 06/04/2021 - 11:23am — Deepak (not verified)

Payment not credited to wazir x acount

I have transfered 50000 rs to my wazir x acount on 5/4/21 but till now payment is not credited to wazirx and nor credited back to my pnb saving acount please help

Mon, 03/05/2021 - 5:17pm — Divij (not verified)

Did you get back your money?

Did you get back your money? If yes, then in how many days ?

I am facing the same issue. Pls let me know.

Tue, 06/04/2021 - 8:37am — Sushant Rajaram Jadhav (not verified)

I have send 20k from my bank account but it is not received in w

I have send total 20 k from my account and it is still not reflected in my account after 8 hours please update

Mon, 05/04/2021 - 11:16pm — Santosh Narke (not verified)

Funds not credited

Today i have deposited 40000 rs. From my registered account and it was debited from my account but yet not credited in wazirex .

Mon, 05/04/2021 - 1:58pm — Pranshu Agarwal (not verified)

Amount debited but not credited to my wazirx account

Hi Team,

Today I did the transaction to deposit the amount of Rs 5000 to my wazirx account through imps by my linked bank account but amount has been debited from my bank account and not credited to wazirx account.

Kindly take a immediate action and help me to transfer the amount of Rs 5000 as soon as possible.

Registered Mobile No 70174413xx
Email id: pranshuagarwal11 [at] gmail [dot] com
Name : Pranshu Agarwal

Regards
Pranshu Agarwal
70174413xx

Sat, 17/04/2021 - 2:25pm — Anonymous (not verified)

Amount debited from my account but not credited in waxirX accoun

The amount has been debited from my bank account but not credited into my waxirx account.

Sun, 04/04/2021 - 12:11am — Jasbir (not verified)

My payment deduction to my account or not add to my wallet

Sir plz help me my payment send my account back or bcoz bank person saying in bank side payment successfully send to to beneficial account so beneficial side verification . Or cared

Sat, 01/05/2021 - 2:38am — BILAL Kazi (not verified)

318 amount not show in my INR wallet

318 amount not show in my INR wallet oder sell DOGE volume 12 Average Price 26.51 INR

Sat, 24/04/2021 - 10:53am — Dilip (not verified)

Deposit money not reflected in my wazirx account

Bhai same problem mere sath huva ....
Ye wazirx wale scam chala rhe hai kya ....
Kya apke paise apko mile ki nhi avi tk

Thu, 01/04/2021 - 8:41am — Vicky Yadav (not verified)

Aac Mai paymnet Nahi tarsfar hua

मेरे account number Mai Maine widral Kiya AUR mere account Mai payment ABI tam Nahi Aaya jai प्रोसेसिंग ही बता रहा है पिछले 8 घंटो से और अभी तक पेमेंट bi Nahi trasfar hua wazirx Mai Mai प्रोसेसिंग ही बता रहा है 8 घंटो से

Mon, 22/03/2021 - 9:01pm — Sk Sahin (not verified)

Deposite Pending

Sir I did IMPS 32000 on 14th March 2021 but the money did not come to my Wazirx account and did not come back to my bank,
The bank from which I did IMPS, the bank says we have deposited the money, now they want the statement of my Wazirx ICICI Bank account,
Sir please help me

Sat, 17/04/2021 - 12:16pm — mahesh chomla (not verified)

They are not giving any

They are not giving any replay of any email . Use another good platform

Tue, 06/04/2021 - 7:23pm — Deepak (not verified)

Same thing happened with me

Same thing happened with me but these guys just dont respond
Please let me know brother what happened to your fund

Mon, 05/04/2021 - 10:15am — Surinder (not verified)

Sir I tranfered money in

Sir I tranfered money in wazirx account but did not come in my wazirx account and not refund in my bank account
Plz help me

Sun, 04/04/2021 - 8:42am — Shrikant dadarao mahamune (not verified)

Deposit not received

My brother bank a/c transfer my wazirex a/c inr rupee 10000 transfer not received

Fri, 02/04/2021 - 4:43pm — Anonymous (not verified)

Deposite Pending

the same happened for me also now. any one help us

Fri, 26/03/2021 - 9:32am — Amol Katarkar (not verified)

Money not deposited

Sir I did IMPS 2000 on 26th March 2021 but the money did not come to my Wazirx account and did not come back to my bank,
The bank from which I did IMPS, the bank says we have deposited the money, now they want the statement of my Wazirx ICICI Bank account,
Sir please help me

Wed, 28/04/2021 - 5:54pm — Aryan (not verified)

Did you get the money

Did you get the money credited in wazirx account?

Sat, 20/03/2021 - 12:55pm — yaspal (not verified)

money not credited

I've transferred Rs. 5000/- on 12/02/2021 to Wazirx ICIC Account No. xxxxxxxxx67213 from my SBI Account No. xxxxxx19445. This amount is not yet credited to my WAZIRX account nor refunded.

Tue, 16/03/2021 - 10:26am — Mohammed Azharuddin (not verified)

FUNDS NOT CREDITED TO WAZIRX WALLET

Hi,

I have 2 bank accounts by mistakely I have transfered funds to wazirx wallet from my other bank account which is not registered with wazir X. Funds not credited to my wazirx wallet but deducted from my bank account. What will be the solution for this issue?

Thanks,

Sat, 27/03/2021 - 3:51pm — Jobson P. Varghese (not verified)

I also have the similar

I also have the similar experience but money has been not yet refunded or no instructions from wazirix side.Is there any solution.

Tue, 16/03/2021 - 9:01am — Mohammed Azharuddin (not verified)

FUNDS NOT CREDITED TO WAZIRX WALLET

Hi,

Thanks,

Mon, 15/03/2021 - 6:26am — Lokesh kumar verma (not verified)

P2P transaction inr note received

P2P transaction buyer cancel but i am done this transaction.i apologise for my mistake. Buyer cancel transaction but i am transfered my usdt. So please my usdt refund it... thank you

Tue, 23/02/2021 - 4:00pm — Yogesh Kumar (not verified)

My KYC is being reviewed

My kyc is not completed last 16 days
Please complete my kyc

Fri, 09/04/2021 - 1:54pm — Pooja Thakur (not verified)

Kyc verify

My waxirx account documents uploaded 3days ago please kyc verify my account

Sun, 21/02/2021 - 7:38pm — Anonymous (not verified)

Amount Not Credited to WazirX account more than 1 day

I have transferred 50k yesterday to WazirX account but the amount is still not credited to the WazirX account.

Can you please check

Thanks

Sat, 17/04/2021 - 3:21pm — Latheef (not verified)

Have u received ur money

Have u received ur money brother ?? Mine to same problems not received my amount in wazirix account

Thu, 18/02/2021 - 11:52am — Anonymous (not verified)

Deposit Rejected

I have deposited money from my account to wazirx wallet through UPI amount has been deducted from bank account but it was rejected from wazirx. Please help to solve the issue.

Sun, 31/01/2021 - 1:02pm — Anonymous (not verified)

Change of mobile no.

I have requested for change of mobile no. For which i am unable to login and have emailed the necessary documents which was asked and no reply has been heard from your side ,please help

Fri, 15/01/2021 - 9:33pm — Farhan (not verified)

Wazirx kyc is not verifying for last 12 days

Why i my kyc is not verifying for last 12 days.. I am not able to do anything please verify it for me please i have submitted two accounts

1 md [dot] farhan9828 [at] gmail [dot] com
2 md [dot] farhanalam00 [at] gmail [dot] com
Please i request you to do it fast

Fri, 05/03/2021 - 3:21pm — Nathu Ram (not verified)

Payment process

23rd February 2021 rs5010 panding
And 10000 rs is 5th March 2021 kindly check and confirm my payment please

Fri, 02/10/2020 - 7:54pm — Felix Kujur Digal (not verified)

INR Deducted from wazirx but not received in the bank

Hi I did withdrawal of Rs.2760 at 5.24 p.m today the got deducted from wazirx account but not yet received in the bank account it's now 2.30 hours it still processing.. plz do help and look after it ...

Fri, 18/09/2020 - 12:56pm — Arvind Kumar (not verified)

Isu my usdt

Sir mere 10usdt account me nhi aye Maine time par payment kiys h

Mon, 07/09/2020 - 2:04pm — Sudhir Krishnappa Kotian (not verified)

Withdrawal

Sir
I withdraw the money on 5 th sept.2020
Yet mot deposited in my account

Sat, 27/03/2021 - 7:31pm — MD SHUJAUDDIN (not verified)

Mony withdrawal nahi ho raha hai

Sir mera walate se aapna bank account men rashi withdrawal nahi ho raha hai ,pls help me

Fri, 25/12/2020 - 8:22pm — SUNIL TIWARI (not verified)

Official

I can't bay my order

Sat, 29/08/2020 - 3:42pm — Ajay (not verified)

Withdraw problem

How much fee charges in withdraw usdt

Fri, 28/08/2020 - 8:01am — Arjun Vikram (not verified)

Login sccount

Do not login account.Invalid OTP Tones.

Wed, 26/08/2020 - 8:02pm — K Rajasekhar Reddy (not verified)

Not yet verified My account

Please go through to my account and examine statutory documents and process my application at the earliest... your services are not upto the mark.
Please expedite the process.

With regards
K Rajasekhar Reddy

Tue, 08/12/2020 - 3:59pm — Brijesh (not verified)

Kyc not complete why

Kyc not complete sir please

Sun, 23/08/2020 - 9:25am — Naval kishor meena (not verified)

Google app se code generated nahi ho rahe hai

Mera account open nahi ho raha hai

Thu, 11/03/2021 - 2:07pm — Basant Shaw (not verified)

Two-Factor-Authentication-2FA-Setup

I reset my phone..3 days ago... afterwards my account is not login.. asking for authentication code... which I don't have....for reset 2 FAa authentication...I have...send documents also.....but still my problem is not resolve....

Fri, 21/08/2020 - 10:20pm — Md Abdul Mannan (not verified)

KYC rejected

I don't understand the problem, I have submitted my KYC documents thrice, 3 times, all the times rejected, even after submitting my passport, this is ridiculous.... I never face this issue in my entire life.... There is no response over email nor there is any contact number to speak to you guys.

Sat, 20/02/2021 - 5:57pm — Anonymous (not verified)