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Value Plus Retail Customer Care No. 0120-455 5250

Updated on Monday, 19 December 2022 - 11:07am
All India Number(s): 
  • 0120-455 5250 (Customer Care For Sales/Service, 10 am to 7 pm)
  • 9971 699 699 (Alternate No. For Customer Support)
  • 93117 78576 (General Enquiry No. For Return/Refunds/Shipping)
Website: 
Official Website

Email

  • customercare [at] valueplusretail [dot] com (Customer Care)
  • info [at] valueplusretail [dot] com (General Queries)
  • director [at] valueplusretail [dot] com (Feedback)

Important Links

For Shipping / Return & Refunds

  • They ship the order within 2-3 working days from the date of placing the order.
  • Free shipping for some order depending on the price/amount of product or your delivery location.
  • To get an accurate estimated delivery time for your order, please call  9311778576 or email
    at customercare [at] valueplusretail [dot] com.
  • Once the product sold cannot be returned unless there is some defect. Products can be returned by
    customer only by registering or lodging a 'Return' request' by logging a call or email given above.
  • Refunds considered for those purchases which are not replaceable which are logged in for
    Damage / Defective / Different.
  • For Payments done through credit/debit cards or net banking or cash cards, the refund will be initiated
    to the same account from which the payment was made within 3 working days of receiving the products back.
    It may take 7 working days for the amount to reflect in your account.

For Extended Warranty

All products come with the manufacturer warranty. Please use the invoice for claiming warranty. You can directly
reach out to the brand store or you can also contact customer care. For any query please read.

The Brands can be reached out on the given numbers :
Sr. No. Company Name Contact No.
1 Airtel 0124-4448080
2 Ao Smith 18001032468
3 Aisen 1800227585
4 Bajaj 18001025963
5 Bosch 8067521111
6 Carrier 18001033333
7 Daikin 18601803900
8 Eureka 18602661177
9 Haier 18001029999
10 Hitachi 1800211800
11 Havells 18001031313
12 JBL 8000401973
13 Kent 9278912345
14 Mitsubishi 18001022626
15 Maharaja Whiteline 011-43684999
16 Panasonic 18001081333
17 Philips 18001022929
18 Racold 18604252288
19 Samsung 1800407267864
20 Symphony 9510070111
21 Tata Sky 18002086633
22 Usha 18001033111
23 V Guard 18001031300
24 Voltas 9650694555
25 Whirlpool 18002081800
26 LG 18003159999
27 Oneplus 18001028411
28 TCL 18004190622

Escalations/ Grievance

  • Value Plus Extended Warranty Powered By OnsiteGo All Service is given by Onsite Electro Services Private Limited.
  • In case of any issues with the delivery or installation of your newly purchased device or any issues regarding your device
    in the manufacturing warranty, kindly contact the OnsiteGo numbers and email given in the page.
  • If you are not satisfied with the services provided by Onsitego, you can contact on:
Name Email Phone Response Time Availability
Escalations Desk escalations [at] onsite [dot] co [dot] in N/A 1 day 10:00 am to 6:00 pm
Sameer Shaikh sameershaikh [at] onsite [dot] co [dot] in 022-29200343 4 working hours Mon to Sat
Desmond Fonseca desmond [dot] fonseca [at] onsite [dot] co [dot] in 022-29200343 2 working hours except public holidays.

Corporate Office

Value Plus Retail Pvt Ltd.
J-62, Sector - 63,
Noida- 201301, Uttar Pradesh, India.

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