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UGRO Capital Customer Care No. 1800 202 8476

Updated on Thursday, 21 May 2026 - 2:18pm
Toll free Number(s): 
  • 1800 202 8476 (For Contact Support, Mon-Sat, 9:30am-6pm)
Website: 
Official Website

IVRS Menu

  • Press 1 : For existing customer
    • Press 1 : For GrowX
    • Press 2 : For Ugrow loan related information
    • Press 3 : If you have grow change invoice discounting account
    • Press 4: For rooftop solar panel finance
    • Press 9 : To speak with a customer care executive
  • Press 2 : To know about products and services
  • Press 3 : For grow partner
  • Press 4 : To become a DSA or grow partner
  • Press 5 : To speak with a customer care executive

Email

  • customercare [at] ugrocapital [dot] com (For Customer Care)
  • info [at] ugrocapital [dot] com (For General Query)

Important Link

For Complaint

Level 1

  • For any query/complaint, you can contact at the details given below:
    Contact No.: 18002028476, 022-41821600 (9:30am-6:30pm)
    Email: customercare [at] ugrocapital [dot] com
    Address: Equinox Business Park, Tower 3,
    Fourth Floor, Off BKC, LBS Road,
    Kurla, Mumbai, Maharashtra - 400070

Level 2

  • If your query is not resolved within 7 days, then you can contact to Grievance Redressal Officer details given below:
    Contact No.: 022-68269135 (Mon-Fri, 9:30am-6pm)
    Email: grievance [at] ugrocapital [dot] com
  • You can also write your query to the address given below:
    Address: Customer Grievance Committee ,
    UGRO Capital, B-17, Fourth Floor,
    Art Guild House, Phoenix Market City,
    Kurla (West), Mumbai, Maharashtra - 400070
  • You can also contact the Nodal Officers at the details given below:
    Sr. No Zone/Area of Operation Contact Detail Address
    (UGRO Capital Limited)
    1 North - Delhi, Uttar Pradesh, Haryana and Rajasthan nodalofficernorth [at] ugrocapital [dot] com 1st & 2nd Floor, Samyak Tower, 39 Pusa Road, Delhi - 110005
    2 South - Tamil Nadu, Telangana and Karnataka nodalofficersouth [at] ugrocapital [dot] com Unit # 301/302, 3rdFloor, HTC Aspire, #19, Ali Asker Road, Bangalore - 560052
    3 East - West Bengal nodalofficereast [at] ugrocapital [dot] com 4th Floor, 5/1 Sugam Paragon, Muzaffar Ahmed Street, Kolkata 700016, West Bengal
    4 West - Maharashtra and Gujarat nodalofficerwest [at] ugrocapital [dot] com Unit #A601, Rustomjee Central Park, Andheri Kurla Road, Andheri (East), Mumbai 400093
    5 Mr. Satyabrata Mohapatra 022-68269191,
    pnodalofficer [at] ugrocapital [dot] com    		 B-17, Fourth Floor, Art Guild House, Phoenix Market City, Kurla (West), Mumbai - 400070

Level 3

  • If your query is still not resolved within 30 days then, you can also lodge your complaint through Complaint Management System (CMS) Portal .
    Contact No.: 022-22150573
    Address: Centralised Receipt and Processing Centre,
    4th Floor, Reserve Bank of India, Sector-17,
    Central Vista, Chandigarh - 160017
    Fax No.: 022-22180157

Corporate Office

Unit No. B-17, 4th Floor, Art Guild House,
Phoenix Market City Mall, LBS Marg,
Kurla (W), Maharashtra - 400070
Contact No.: 022-41821600

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