IVRS Menu:
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IVRS Menu: 1800 267 6010
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IVRS Menu: 1800 266 0101
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- Press 1: For claim
- Press 2: For policy renewal
- Press 3: For insurance policy related query
- Press 4: For website related information
- Press 5: To become a POSP (Point of sale person)
- Press 0: For any other query
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- Press 1: For motor claim
- Press 2: For health claim
- Press 3: For policy copy
- Press 4: For app related issue
- Press 5: For renewal
- Press 6: For endorsement
- Press 7: To become a POSP (Point of sale person)
- Press 8: For inspection
- Press 9: For cancellation or refund
- Press 0: To speak to the customer care executive
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Email
- support [at] turtlemint [dot] com (For General Support)
Important Link
For Claim
- For claim your insurance, you can contact at 18002676010 or mail at support [at] turtlemint [dot] com .
- You can also claim through Turtlemint App .
For Complaint
Level 1:
- For any query/complaint, you can contact at the details given below:
Contact No.: 18002676010, 8828802996,
Email: support [at] turtlemint [dot] com , complaints [at] turtlemint [dot] com
Address: Turtlemint Insurance Broking Services Pvt Ltd.
The ORB - Sahar, 4B, 1st Floor, A Wing, Marol Village, Andheri (East),
Mumbai - 400 099, Maharashtra, India
- You can also visit your nearest Branch Location .
Level 2:
- If your query is not resolved, then you can contact to the Grievance Officer via mail at grievanceofficer [at] turtlemint [dot] com .
Level 3:
- If your query is still not resolved and you are not satisfied, then you can lodge your complaint online through:
Registered/Corporate Office
Turtlemint Pvt. Ltd.
The ORB - Sahar, 4B, 1st Floor, A Wing
Marol Village, Andheri (East)
Mumbai - 400099, Maharashtra, India
Email: pospsupport [at] turtlemint [dot] com (For Partner Queries)
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