Turtlemint Insurance Customer Care No. 1800 267 6010

Toll free Number(s): 
  • 1800 267 6010 (For Customer Support, Mon-Sat, 9am-6pm)
  • 1800 266 0101 (For Partners Support, Mon-Sat, 9am-6pm)
All India Number(s): 
  • 92246 92246 (For WhatsApp Support)

IVRS Menu:

IVRS Menu: 1800 267 6010
IVRS Menu: 1800 266 0101
  • Press 1: For claim
  • Press 2: For policy renewal
  • Press 3: For insurance policy related query
  • Press 4: For website related information
  • Press 5: To become a POSP (Point of sale person)
  • Press 0: For any other query
  • Press 1: For motor claim
  • Press 2: For health claim
  • Press 3: For policy copy
  • Press 4: For app related issue
  • Press 5: For renewal
  • Press 6: For endorsement
  • Press 7: To become a POSP (Point of sale person)
  • Press 8: For inspection
  • Press 9: For cancellation or refund
  • Press 0: To speak to the customer care executive

Email

  • support [at] turtlemint [dot] com (For General Support)

Important Link

For Claim

  • For claim your insurance, you can contact at 18002676010 or mail at support [at] turtlemint [dot] com .
  • You can also claim through Turtlemint App .

For Complaint

Level 1:

  • For any query/complaint, you can contact at the details given below:
    Contact No.: 18002676010, 8828802996,
    Email: support [at] turtlemint [dot] com , complaints [at] turtlemint [dot] com
    Address: Turtlemint Insurance Broking Services Pvt Ltd.
    The ORB - Sahar, 4B, 1st Floor, A Wing, Marol Village, Andheri (East),
    Mumbai - 400 099, Maharashtra, India
  • You can also visit your nearest Branch Location .

Level 2:

  • If your query is not resolved, then you can contact to the Grievance Officer via mail at grievanceofficer [at] turtlemint [dot] com .

Level 3:

Registered/Corporate Office

Turtlemint Pvt. Ltd.
The ORB - Sahar, 4B, 1st Floor, A Wing
Marol Village, Andheri (East)
Mumbai - 400099, Maharashtra, India
Email: pospsupport [at] turtlemint [dot] com (For Partner Queries)

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