Turtlemint Customer Care No. 1800 266 0101

Updated on Monday, 17 March 2025 - 3:36pm

Toll free Number(s):

1800 266 0101 (For Customer Support, Mon-Sat, 9am-6pm)

All India Number(s):

88288 02996 (For Contact Support, Mon-Sat, 9am-6pm)

Website:

Official Website

IVRS Menu: 1800 266 0101

Select your preferred languge

Press 1: For motor claim
Press 2: For health claim
Press 3: For policy copy
Press 4: For app related issues
Press 5: For renewal
Press 6: For endorsment
Press 7: To become a POSP (Point of sale person)
Press 8: For inspection
Press 9: For cancellation and refund
Press 0: To talk to the customer care executive

Email

support [at] turtlemint [dot] com (For General Support)

Install App

For Complaint

Level 1:

For any query/complaint, you can contact at the details given below:
- Contact No.: 18002660101
- Email: Complaints [at] turtlemint [dot] com , grievanceofficer [at] turtlemint [dot] com
- Address: Turtlemint Insurance Broking Services Pvt Ltd.
  The ORB - Sahar, 4B, 1st Floor, A Wing, Marol Village, Andheri (East),
  Mumbai - 400 099, Maharashtra, India

Level 2:

If your query is still not resolved, you are not satisfied with the resolution provided at the above level you can register your complaint through IRDAl And Bima Bharosa

Level 3:

If you have not received the resolution or is not satisfied with the resolution/response provided at the above levels, you can escalate your issue further to the Principal Nodal Officer at the details given below:
- Email: po_turtlemintinsurance [at] turtlemint [dot] com
You can also complain online by filling this Form.

Registered/Corporate Office

Turtlemint Pvt. Ltd.
The ORB - Sahar, 4B, 1st Floor, A Wing
Marol Village, Andheri (East)
Mumbai - 400099, Maharashtra, India

Social Sites