IVRS Menu:
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IVRS Menu: 90154 24425
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IVRS Menu: 0120-4613 888
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- Press 1: To know the status of your order
- Press 2: If you are facing an issue while placing an order
- Press 3: For issue related to delivery
- Press 4: For payment related queries
- Press 5: For return and refund related queries
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- Press 1: If you're existing client
- Press 2: If you're an employee or business state
- Press 3: If you're new to trustline or want to know about trustline
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Email
- helpdesk [at] trustline [dot] in (For General Inquiry)
- support [at] trustline [dot] in (For Customer Support)
Important Link
Regional Offices Contact Details
| Sr No. |
Location |
Contact No. |
Address |
| 1 |
Mumbai |
022-66503625, 022-66503626, 022-66503627, 022-66503628 |
Unit No. 125, 12th Floor, Jolly Maker Chambers 2, Nariman Point, Mumbai, Maharashtra |
| 2 |
Kolkata |
033-40142626 |
17 N Dover Terrace, Near Dover Lane Post Office, Kolkata - 700019 |
| 3 |
Chandigarh |
0172-4111500 |
SCO 169-170, 2nd Floor, Sector 8-C, Chandigarh, UT - 160008 |
Grievance Redressal
Level 1:
- For any query/complaint you can contact at the details given below:
Contact No.:
0120-4663333 (11am-5pm)
Extn.: 218
Email: rdcc [at] trustline [dot] in
Level 2:
- If your query is not resolved you can contact at the details given below:
| Sr No. |
Designation |
Extn. |
Email |
| 1 |
Head of Customer care |
239 |
escalate [at] trustline [dot] in |
| 2 |
Compliance Officer |
313 |
compliance [at] trustline [dot] in |
| 3 |
CEO |
364 |
vinaygupta [at] trustline [dot] in |
Level 3:
- You can also lodge your complaint online through:
Officers Contact Details
| Sr No. |
Name |
Designation |
Contact No. |
Email |
| 1 |
Dr. Mukesh Kansal |
Managing Director |
9205539273 |
trustline [at] trustline [dot] in |
| 2 |
Mr. Vinay Kumar Gupta |
CFO/Director |
9810084409 |
vinaygupta [at] trustline [dot] in |
| 3 |
Mr. Sandeep Kumar |
Company Secretary |
9999006366 |
sandeep [at] trustline [dot] in |
| 4 |
Mr. Raj Kumar Garg |
Compliance Officer |
9818557049 |
compliance [at] trustline [dot] in |
Office Addresses
Contact No.: 0120-4663333,
Email: info [at] trustline [dot] in (Same For All)
| Sr No. |
Office |
Address |
| 1 |
Registered Office |
Property No. 85, 1st floor,
Namberdar Estate Taimoor Nagar,
New Friends Colony New Delhi - 110025 |
| 2 |
Corporate Office |
B-3, Trustline Tower,
Rajnigandha Chowk, Sector-3,
Gautam Buddha Nagar, Uttar Pradesh, 201301 |
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