We are a Loyal Toyota customer from past 13 years recently we bought new Innova crysta zx automatic on 02/04/2022 . Vehicle had only ran nearly about 17000 kms and now there is a problem in the steering wheel when given to service they informed us that there is some oil leakage’s in the steering wheels rack near the boot part and because of it we totally need to change that part and it’s is nearly about 36000 . They even said this part doesn’t comes under the warranty and we need to purchase it. After paying 30 lakhs is this the quality we get I don’t think the Toyota is maintaining it’s old quality not even a year and half there is so much expenses in the vehicle what’s the use of paying so much price if we don’t get any quality and vehicles have repair only in the second year

Worst response from Nellore showrol. Incharge Narazimha. He looks unfit to handle customer issues Glanza defects they failed go address