Toyota Financial Services India Contact No. 1800 309 9778

Email

• customerfirst [at] tfsin [dot] co [dot] in (For Customer Care)

Important Links

• Customer Service
• Frequently Asked Questions
• Feedback Form

SMS Service

• Send an SMS with the key word “TFS” at 53030 from registered mobile no.

For Complaint

Level 1:

• For any query/complaint, you can contact at 18003099778 (Mon-Sat 9:30am-6:30pm), 8951106903 (WhatsApp) or mail at customerfirst [at] tfsin [dot] co [dot] in .

Level 2:

• If you are not satisfied with the resolution provided at Level 1 or your query is still not resolved within 10 working days, then you can escalate the issue to the Grievance Redressal Officer at the details given below:
  Contact No.: 080-43442806
  Address: Grievance Redressal Officer
  Toyota Financial Services India Ltd.
  7^th Floor, Tower C - Sattva Global City,Mysuru Road,
  Kengeri, Bengaluru - 560059,Karnataka, India
  Timing: Mon-Fri, 9:30am-5:30pm

Level 3:

• If your query is still not resolved within 30 days or you are not satisfied with the resolution provided at Level 2 then you can escalate your complaint to the Reserve Bank of India's Ombudsman Channels at the details given below:
  Contact No.: 14448 (Mon-Sat, 9:30am-5:15pm)
  Email: crpc [at] rbi [dot] org [dot] in
  Address: Centralised Receipt and Processing Centre 4^th Floor,
  Sector 17, Chandigarh, 160017
  
• You can also lodge your complaint by filling this Form or online through:
  • Complaint Management System (CMS) Portal
  • Non-Banking Financial Company (NBFC) Portal

Registered/Corporate Office

Toyota Financial Services India Ltd.
7^th Floor, Tower C - Sattva Global City,
Mysuru Road, Kengeri,
Bengaluru - 560059, Karnataka, India

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