IVRS Menu: 1800 309 9778
- Press 1: If you have existing loan .
- Press 2: If you don't have any loan .
Email
- customerfirst [at] tfsin [dot] co [dot] in (For Customer Care)
Important Links
SMS Service
- You can obtain your foreclosure statement- SMS us with the key word “TFS”at 53030.
Grievance Redressal
Level 1
- For any query/complaint, you can contact at the details mentioned below:
Contact No.:
18003099778 (Mon-Sat 9:30am-6:30pm)
WhatsApp No.:
8951106903
Email:
customerfirst [at] tfsin [dot] co [dot] in
Level 2
- If your query is not resolved, then you can also contact to the Grievance Redressal Officer at the details mentioned below:
Designation: Grievance Redressal Officer
Contact No.: 080-43442806
Timings:
Mon-Fri, 9:30am-5:30pm
Level 3
- If your query is still not resolved, or you are not satisfied with the resolution given, then you can contact on the details mention below:
Contact No.: 14448 (9:30am-5:15pm)
Email: crpc [at] rbi [dot] org [dot] in
Address: Centralised Receipt and Processing Centre 4th
Floor, Sector 17, Chandigarh, 160017
- You can also lodge your complaint online by fillling this Form or online through the portal given below:
Corporate/Registered Office
Toyota Financial Services India Ltd.
7th Floor, Tower C - Sattva Global City,
Mysuru Road, Kengeri, Bengaluru - 560059, Karnataka, India.
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