Tiktok Customer Care

Updated on Thursday, 23 December 2021 - 11:35am

Website:

Official Website

Email

privacy [at] tiktok [dot] com (Privacy Policy)

Important Link

Help Center

Office Address

TikTok Inc. Address:
Attn: TikTok Legal Department 10100 Venice Blvd,
Suite 401, Culver City,
CA 90232, USA

Also See:

Instagram Customer Care

Comments

Wed, 29/04/2020 - 5:47pm — shahidsamershah (not verified)

Hi Tik tok team | thank you

Hi Tik tok team | thank you for all the support giving to me ID in making it active and giving views on my profile but since Past fwe days | am again facing the issue of less views would request you to please review my profile and meke it again in active mode would be highly obliged for your act | am following all the guide line of the Tik tok...

Thanks profile I'd ( shahidsamershah1 )
EMAIL I'D ( @ShahidShahsammi [at] gmail [dot] com )

Tue, 14/04/2020 - 8:10am — Anil Rajak (not verified)

My vedio not viral

My account @anuu496 my vedio no viral

Fri, 07/02/2020 - 3:35am — rahulridersquad (not verified)

Tiktok india id @rahulridersquad

Tiktok india id @rahulridersquad pls check my id I'm dng best tiktok video but not getting views

Fri, 21/02/2020 - 8:04am — Pankaj rajput (not verified)

Freezing

Dear Tiktok team,

I am making videos on daily basis but m not getting much views and followers as much i expected. And its seems like my id is freeze even there is no option to go live Please Tiktok solve my problem. I hope I'll get response ASAP, I am attaching my profile here also.

Thanks and regards
Pankaj Rajput

Thu, 06/02/2020 - 7:20pm — Bhoopendra kumar (not verified)

Tiktok account ke baare mai

Mere video par like or view nhi arhe hai or followers bhi kam ho rhe hain

Thu, 20/02/2020 - 8:45pm — Boddula Sathish (not verified)

Dear tiktok team I believe my

Dear tiktok team
I believe my account was suspended in error , because i never violated any community guidelines or i never uploed aduli,scam,nude,harmful video my account . some users must have flagged my videos/ accound randomly and improperly . so please review into my case and unsuspend/reinstate my tiktok accound and oblige me thereby.
Yours sincerely

Thu, 06/02/2020 - 7:15pm — Bhoopendra kumar (not verified)

Tiktok account ke baare mai

Mere video par like or view nhi rahe hain or followers bhi kam ho rhe hai or videos wairel bhi nhi ho rhe hai

Ples halp me tiktok

Sat, 29/02/2020 - 8:04am — Hitesh naik (not verified)

I'd is Freeze sir please unfreeze my I'd sir

tiktok team
till my I'd @hitesh6034 is frezee please unfreeze my id@hitesh6034 I am trying my best daily with my own voice sir please unfreeze my I'd @hitesh6034

Wed, 19/02/2020 - 2:40pm — @NkNihalSoni (not verified)

My Account is Banned

Fri, 22/05/2020 - 6:24pm — Sajikarunakaran (not verified)

Temporarily disconnected

I certify that I follow the rules of my account

Wed, 01/04/2020 - 10:06am — biswajitbag (not verified)

Band

My id band Ho Gaya kiski hai sr mara id name.biswajitbag2741. Pizz akber check koro

Tue, 04/02/2020 - 2:59pm — Nabinsadhukhan (not verified)

Please sir

Mon, 17/02/2020 - 10:14pm — Shyam Pawar (not verified)

My tiktok ID is bolck

dear tik Tok team
i believe my account was suspended in error because I never violated any community guidelines or i never upload adult scam nude harmful video in my account. Some user's must have flagged my videos/account randomly and improperly. so please review into my case and unsuspend/reinstate my tiktok account and oblige
Me thereby.

Yours sincerely
Shyam Pawar

Tue, 11/02/2020 - 1:44pm — Prashant Goswami (not verified)

Account unfreez karna hai sir please

Tik tok my favourite sir

Mon, 03/02/2020 - 3:55pm — Dhananjay vishwakarma (not verified)

Tiktok account issue

Dear Sir/Mam,
My tiktok account is

dhananjay_vishwakarma_23

dear tiktok i am making trend videos on daily from DSLr for high quality
making trend hashtag than also not getting likes views
other people get new id getting famous easily than why not mine id becoming famous,
also i have complaint more than 10 times in tiktok freezing ,grow account ,likes,follow and also done mail everywhere complaint than also mine id not becoming famous.
Please help me tiktok.

Sat, 01/02/2020 - 8:41pm — Tanya. Gupta (not verified)

I want to delete my account permanently

I want to delete my account permanently but I forgot my number and email also please help me to delete my account

Wed, 19/02/2020 - 7:30pm — ankita (not verified)

Delete my account

Apka account delete hua Ho to plz help me

Wed, 29/01/2020 - 10:40pm — Suraj Gangwar (not verified)

Active my live option

Dear tik tok india
I have completed followers 1000+pl get live option give me (user id: @surajgangwar11)

Thu, 20/02/2020 - 7:02pm — Jackpushpa (not verified)

Live option

Dear sir and mam Active my live option please please..

Wed, 19/02/2020 - 3:36pm — Minakshi goyal (not verified)

Live option

Sir mere 8000 followers hai but phele mere account pr live ka option ata tha but ab ana band ho gya hai plzz mere help kro

Sun, 16/02/2020 - 11:15am — Pratap sharma (not verified)

I haven't get live option

Dear tiktok team

i have complete 1000+ followers but my live option is not enable to request the team to enable my live option thankyou

Sat, 02/05/2020 - 12:41pm — Mohd Mujeeb (not verified)

Sir my problem solve

I haven't get live option
Submitted by Pratap sharma (not verified) on Sun, 16/02/2020 - 11:15am.
Dear tiktok team

i have complete 1000+ followers but my live option is not enable to request the team to enable

Sat, 15/02/2020 - 5:19pm — Mohmamd Aman alvi (not verified)

live open

Live open 1.4k followers plz live open my I'd amanking001 plz reply to fast thank you

Mon, 27/01/2020 - 9:41pm — रिया बोस (not verified)

Tiktok- viral

Mere videos p views kyu ni as rhe...plzz viral my videos

Sun, 26/01/2020 - 9:35pm — Anonymous (not verified)

Meerut tick talk video is not

Meerut tick talk video is not going viral, Sir, what should I do? I am working hard since day. Please do something.

Fri, 17/04/2020 - 9:27pm — Krishnasingh (not verified)

My tiktok ID is not viral all videos

Hi tik tok team I am tiktok user my tiktok ID is krishnasingh2.1 my problem is not working and not viral my all video so please help memy ID please viral thank you tik tok ID Krishnasingh2.1

Tue, 11/02/2020 - 6:55pm — Sanjaykumarrajera (not verified)

Video

Jo bhi video upload karta hun tik Tok delete kyon kar deta hai

Tue, 21/01/2020 - 11:05am — Mr Ammy (not verified)

Regarding i can't login my tiktok account

Dear Tiktok Team,
Kindly check my account why i can't login my account please team help me ASAP.
@ammy_ibnii03

Mon, 10/02/2020 - 4:13pm — Karan (not verified)

Dear Tiktok Team; I believe my account was suspended in error,

Dear Tiktok Team;

I believe my account was
suspended in error, because
never violated any community
guidelines or I never upload
adult, scam, nude, harmful
video in my account. Some
users must have flagged my
videos/account randomly and
improperly. So please review
into my case and unsuspend/
reinstate my tiktok account and
oblige me thereby please unbanned my acount (karancena37)

Yours sincerely karan

Sun, 19/01/2020 - 1:23pm — Anonymous (not verified)

Views & account reported information

Hi...
Inspite of getting good comments & reviews Why My videos are always getting only 300 to 500 views . Some videos with worst comments are getting above 500k views but still those videos get only 5k likes. I have maintained good relation with my followers and non followers also.
if my account gets reported from others ,may I get the information of the reported users...
Tyank you..

Sun, 19/01/2020 - 1:40am — Aarzu sayyed (not verified)

Reporting account

To whom it may concern
Few days ago some of us reported I’d of person because of whom friend of mine fall in to mental trauma.because of emotional ,verbal and mental abuse the life of a girl has been ruined.please ban his account.no girl should be hurt like this.stop this happening and ban his account.please

Fri, 17/01/2020 - 7:37pm — Kuldeep singh (not verified)

My block

Please help me how to again on my account

Fri, 17/01/2020 - 6:26pm — @rinkulifemishu (not verified)

Tiktok complain plz help

Mera live option nhi Aya ABI tak plzzz live on karva do meri plzzzz

Fri, 17/01/2020 - 4:28pm — LAKSHIMPATHI (not verified)

Request to remove tik tok Ban - Reg

Dear Tik Tok team,
Request your good self to release my account just banned by yours will be released for further
the account was banned due to multiple community guidelines violations , so you please kindly remove the such videos and allow me to continue further please.and also I hereby assure you this kind of activities not come again in future please. kindly do the needful and also forgive me once please. here I give my TIK TOK ID for your kind perusal please.

TIK TOK ID-CRAZY LOVELY SARATH
LAKSHMIPATHIS5

Fri, 28/02/2020 - 5:26pm — Rahul thakur (not verified)

My tik tok permenent benend

Pls open my tik tok
Help me pls

Sun, 16/02/2020 - 7:55pm — Kamaldeep singh (not verified)

Please my account restarted

Please give me chance sir I'm very poor student sir plz my account restart sir

Thu, 16/01/2020 - 5:42pm — sujan raptan (not verified)

Tiktok has blocked my posting

Hello my name is Sujan Ashutosh Raptan my tiktok id @sujanraptan1
My problems is the tiktok has Block my posting way please help me and unblock my videos posting
Please help me

Wed, 15/01/2020 - 11:49am — Umer khan (not verified)

Tik tok

Video mara kiyo nhi sab ka pass ja raha hai kuch hi ka pass jaata hai

Wed, 22/01/2020 - 3:20pm — Anonymous (not verified)

pr.bholasingh@gmail.com

sir Mai ek I'd search KR RHA hai aur id number bhi Dal rha hai pr show nhi kr rha hai I'd number hai
@user596399702922

Fri, 28/02/2020 - 11:09am — Akash (not verified)

Id block ho gaya hai

Tue, 14/01/2020 - 6:44pm — Dinesh (not verified)

My account was reported and banded

Ise vapis start kaise kare

Sun, 09/02/2020 - 9:36pm — avipanwarr (not verified)

Tiktok automatically logged out and unable to log in

My account was automatically logged out from my phn n i m unable to reset my paswrd please help me

Sat, 08/02/2020 - 8:14pm — Kamlesh gadri (not verified)

Dear tik tok team. My account

Dear tik tok team. My account is @kgadri69420.My account has been closed. I have not posted anything wrong: it is an art, then request you to check once again and start back.

Fri, 24/01/2020 - 12:04am — Mr.prashant.-lly (not verified)

Complain

Please sir meri video viral kara do bhot mehnath kar raha hu aur ap mere account me jake dekh lo please sir check karna mera account.

Ap sabhi musalmano ko karvaoge kya hum jese Garbo ko bhi dekh lo

Sun, 23/02/2020 - 12:02am — Ramrajput (not verified)

Not virel my video

Sir Meri video virel kardo na

Tue, 14/01/2020 - 2:10pm — Ashwin gaikwad (not verified)

Live option

Dear tik tok india
I have completed followers 1000+pl get live option give me

Thu, 23/01/2020 - 9:09pm — Manish Verma (not verified)

Tiktok help

App use 2014 vairl problem

Tue, 14/01/2020 - 1:59pm — Somnath Mukherjee (not verified)

Dear Tiktok, Myself Somnath

Dear Tiktok,
Myself Somnath Mukherjee from India, finally I am compelled to complain here as because my account has been froze for more than a week. Several times I have Reported this problem my through my mobile in Tiktok's "Report A Problem" section but still now no action has been taken. I am using tiktok for more than a year.....now I am getting frustrated as still I am lagging behind from other users.
So its my utmost request to please look into my tiktok profile and if such mistake done by me unknowingly then please let me know.....I assure you that kind of mistakes will not take place in future.
MY TIKTOK ID - somkalna9t9
My Email ID - somkalna [at] gmail [dot] com
Please let me know atleast for what more than a week my account has been froze.
Thanking you,
With regards,

Somnath Mukherjee

Mon, 03/02/2020 - 10:02pm — Amit (not verified)

Its worked

Id wapas mili bhai yeh puchna tha i also banned from tik tok

Sat, 01/02/2020 - 1:22pm — Anonymous (not verified)

Dear tik tok team Mera tik

Dear tik tok team
Mera tik tok account freezed ho gaya hain mare se anjane main kuch galti ho gaye ho to please mujhe maaf karna and please meri account ko fir se unfreezed kar do meri tik tok account hain mohmadirfan27 please unfreezed my account thank you

Tue, 14/01/2020 - 9:51am — Akki bhidwaliya (not verified)

video virel

my video is not virel. please virel my video. you can help me please. your tiktok app is very intrest video aap. but virel my video please

Mon, 13/01/2020 - 11:46pm — Ravi Dutt (not verified)

My Account is parmanently banned but i dont do anything wrong

I am sorry

Thu, 23/01/2020 - 3:13am — Rohit Kumar Nayak (not verified)

My account is permanently banned

I am very very sorry please recovery my id

Sat, 29/02/2020 - 9:49am — Himanshu (not verified)

Yes my mistakes my upload video

Sorry please remove my permanently I'd ban

Thu, 20/02/2020 - 10:51pm — Rakesh ranjan (not verified)

My Tiktok ID recover

Dear TikTok team
My name Rakesh Ranjan
My Tiktok ID Rakeshranjan74
I am I'm very very sorry please please recover my ID please please

Mon, 13/01/2020 - 11:05pm — Somya Dubey (not verified)

Apologizing for taking fake followers

Dear tiktok team,
I want to apologise for a mistake that i have done. I have taken fake followers from a website. i am really very sorry i didn't knew that my account's (somya6666) credibility will be lost please return credibility of my tiktok account. I am not getting views on my videos. Please it's my humble request to my credibility back. I guarantee you i will never repeat this mistake. Please it's my humble request.

Mon, 13/01/2020 - 10:08pm — Nadiya (not verified)

Deleted my id

Please I requested my ID is nadiyafeb14
Plz deleted this I'd, because me forget my password ,,not created new password,, so plz k request deleted my id

Wed, 05/02/2020 - 3:43pm — Sheetal (not verified)

My account missing

Sir my account missing id and password pls block my AC my id number @sheetalmakwana701 pls delete my account

Mon, 13/01/2020 - 8:57pm — Md Sarfaraz (not verified)

I'd open karne ke bare me

Sir mai md Sarfaraz mera I'd md sarfaraz1994 jo ki kuchh dino se open nhi ho rha hai .Sir aapse request hai ki aap mere I'd ka naya password bana ke de dijie iske liye mai aapka sukargujar rahunga .sir please mera I'd md Sarfaraz 1994 hi ka nya password dijiyega

Tue, 28/01/2020 - 10:04am — Rehaan khan deshlan (not verified)

Tik tok

Meri id s new video's upload ni ho rahi plzzz id ko thik kre

Mon, 13/01/2020 - 9:30am — Ananth. A (not verified)

Reduce viewer for my wife id

My id is @ananth3330, and my wife id is @user81167304. My wife tried to commit suicide because she repeatedly made the same mistake over and over again. This video was taken 15 days ago. Please do not encourage my wife to add more viewers to the video and encourage him to tik tok. My contact number:nine six seven seven three zero triple zero If you reduce the viewers you give him, I'll get rid of him. Please help me. Don't give him a 150viewers, please trust me now. I belong to a poor family. I have two girlfriends please drop him the viewers. Save my life from my wife being separated from me. I beg you

Mon, 13/01/2020 - 9:10am — Jalesh sahu (not verified)

Tik tok

your account was permanently banned tiktok

Mon, 13/01/2020 - 8:20am — Jalesh sahu (not verified)

Tik tok

your account was permanently banned tiktok

Sun, 12/01/2020 - 1:18am — Juned Shaikh (not verified)

Not viral my videi

Plez i do my best on video plez meri videos viral kro plez bohat mehnat krta hu tiktok ke lea plez ❤️❤️

Sat, 01/02/2020 - 6:51pm — vizagdarlingpandu (not verified)

please activate my account

Dear tiktok
please activate my account please activate my account request Suddenly unaccommodating upload the video we are requesting kindly re accepting my account sorry the mistake thank
my account id : vizagdarlingpandu

Sat, 11/01/2020 - 10:35pm — Anonymous (not verified)

Don’t remember my tiktok email id

Hi Sir,

My tiktok is is Sohi26
But I forgot my email and password. Kindly help me to recover asap.

Thanks

Tue, 04/02/2020 - 8:58pm — Gagandeep (not verified)

Tiktok

My I'd is not reopen because my old I'd is same number or same g mail

Sat, 11/01/2020 - 2:55pm — Vijay (not verified)

My id banned unwantedly

Can you return back my account please

Sat, 11/01/2020 - 12:26pm — Anjali (not verified)

lost my sim which is registered in my tiktok id

i lost my sim which is registered in my tiktok id that's why I'm not able to receive verification code nd also i forgot my password so i can't find my tiktok id can u please help me out from this prblm.

Wed, 29/01/2020 - 2:34pm — Govind sharma (not verified)

Same problem

I face same problem. Plz help us.

Sat, 11/01/2020 - 11:52am — Biswajit maity (not verified)

My account is suspended

I am very sorry. I was my unwanted mistake I appeal to you to open my account. I future I will keep tha community guidelines. I waiting for your positive reply.
Thank you

Fri, 10/01/2020 - 9:10pm — Rj yuvraj (not verified)

Videos pr views Kya nhi aa raha hai

Videos pr views Kya nhi aa raha hai spot yarr

Fri, 31/01/2020 - 2:58pm — Rishu (not verified)

Tik tok

Sir mera tik tok account delete ho chuka hai..aur jab bhi use number se bna raha hu aur id password sahi dal..rahe..open hoe k wah.. account close ho ja rha hai....sir plz help me

Fri, 10/01/2020 - 3:49pm — hakkeem.a (not verified)

Compliand

sir.iam from tamilnadu,india. I have an account in TikTok my I'd @hakkeem9527, my job spesal analitica team e' Commission of India, really I hope TikTok was best app, but our india_tamil office working people's are more supportive in sexual speech& sexual acting women's &men's,some are good thinking telant performer are not focus to TikTok. Particular tamilnadu tiktok wever not like offence & sexual content, our TikTok team blocking more good telant performers.good film director &awareness short film director Ex '@மதுரை மைந்தன் சரிப்' this person's account was banned, kindly release this I'd, thank you.

Fri, 10/01/2020 - 3:45pm — gobindverma (not verified)

my videos is no like show pls

my videos is no like show pls meri video ka koi like nd fdns show ni ho rahaaa

Thu, 09/01/2020 - 12:43pm — Vipin chaubey (not verified)

Mere video par like aur views nhi as raha h please help

Help kare hamari video par like aur views nhi as raha h

Wed, 08/01/2020 - 10:11pm — DEEPAKhhans (not verified)

Plz support

Plz viral my videos

Wed, 08/01/2020 - 10:10pm — DEEPAKhhans (not verified)

Plz support

Plz viral my all videos

Wed, 08/01/2020 - 7:43pm — Priyanshu (not verified)

Hacker caught

Username-ankityadav5577 . This user have fall many like on video pls check id of this user

Wed, 08/01/2020 - 6:40pm — Saurabh ghatul (not verified)

Hi Tiktok Team please Help Me My Tiktok Account Freezed

Sat, 08/02/2020 - 5:14pm — Samadhan mote (not verified)

My I'd freezd

My I'd freezd please help me tiktok

Tue, 07/01/2020 - 7:45pm — Shivam Upadhyay (not verified)

Likes server not working

Mera 1k fans complete ho gya hai lekin LIVE ka option nahi Mila hai.
Please Mera LIVE ON Kar dijiye.
Please Sir
Username- kabir_singh_784

Tue, 07/01/2020 - 5:59pm — jigar (not verified)

mere like nai aa rhe or na follwers bad rge he

plese like karvado vidos or followers badhado sir muje bhi famus karvado sir

Tue, 07/01/2020 - 5:57pm — Raja giri (not verified)

Live ane ka ley

Tik tok or followers 70k ho chuka h pr muje live ka opsan nhi Mela mujhe live ka opsan do please Rajagiti4471148

Tue, 07/01/2020 - 12:59pm — Hari mali (not verified)

My account not open

Please my account not open

Thu, 23/01/2020 - 8:15pm — Mohit Singh (not verified)

Sir plzz help id open nhi ho rhi

Sir plzz help karo meri I’d nhi open ho rhi Mohit singh9646

Tue, 07/01/2020 - 11:08am — Aditya jain (not verified)

Blocked

Mera tiktok download nhi ho rha hai or number pe OTP bhi nhi aa rha hai plzz help me 84 follower the 1.3k likes

Mon, 06/01/2020 - 3:46pm — Mohammed Sami Uddin (not verified)

Tiktok_india

dear tiktok team this is my Account @kingsami_123 this Account Is Not Glowing Not Views No Like My Id Is Not Working Please Reviews My Account Sir 20 Times Report Apply Please Check My Account And Slove My Problem Please Slove My Problem And Glowing My Account This Report 21 Times Please Reviews My Account Please

My Email Id : samiuddinm96 [at] gmail [dot] com
My Tiktok Id : @kingsami_123

Please Help Me And Slove My Problem

Mon, 06/01/2020 - 3:44pm — Atif Raza (not verified)

Vedio viral

Tiktok ne aj Tak Meri vedio viral q nahi ki please samajh nahi ata itni achchi vedio banata hu for bhi viral nahi ho rahi bataiye q

Mon, 06/01/2020 - 3:19pm — Vicky kumar Chaudhary (not verified)

My id is blocked

Plz Return my id