Tiktok Customer Care

Updated on Thursday, 23 December 2021 - 11:35am

Website:

Official Website

Email

privacy [at] tiktok [dot] com (Privacy Policy)

Important Link

Help Center

Office Address

TikTok Inc. Address:
Attn: TikTok Legal Department 10100 Venice Blvd,
Suite 401, Culver City,
CA 90232, USA

Also See:

Instagram Customer Care

Comments

Sat, 02/05/2020 - 11:09pm — Kaushlesh jaiswal (not verified)

Dear tiktok team I have

Dear tiktok team
I have crossed 1900followers and 7000 hearts but I do not have the option of live. So, I request you kindly to give live option in TikTok account

Tiktokid-@kaushlesh_12345

Thnanx

Sat, 02/05/2020 - 4:18pm — Harpreet (not verified)

tiktok my total like or followers count worng

tiktok my total like or followers count worng ....you tell what i do...plz tiktok i needed my account is fixed ...you have a hardly acction ..plz.

Fri, 01/05/2020 - 10:46pm — Bharat Kumar (not verified)

Go to Live Option

Dear tiktok team

Meri tiktok id @bharatmali5775 hai 1700 followers se jada h fir bhi live option nhi mila hai sir please provide live option recvest hai plzz sir

Thank you

Thu, 30/04/2020 - 11:32am — ADESH Kumar (not verified)

Tiktok account banned please on my account

Hallo tiktok team the video I uploaded was against The community guideline on the tiktok account. I have realized my mistake and I will not upload such video now please sir, my tiktok account is on again, please please please turn on my account, I will not upload such video again.
Tiktok I'd (@adeshkumar696)thank you sir

Thu, 30/04/2020 - 10:27am — Ankur Bhaganagare (not verified)

My tiktok all Video like and view very low

Dear tiktok team
my tiktok id and my tiktok name is ankurbhaganagare0 I best try video editor but my all video very low view & likes comment plz help me team I trust you me help plz my tiktok account unfrezze and grow my video shre foryou page and tiktok page plz help me

Wed, 29/04/2020 - 12:04pm — Vicky Sharma (not verified)

Freezing

Dear Tiktok team,

I am making videos on daily basis but m not getting much views and followers as much i expected. And its seems like my id is freeze even there is no option to go live Please Tiktok solve my problem. I hope I'll get response ASAP, so please help me

Wed, 29/04/2020 - 12:03pm — Anonymous (not verified)

My account has been banned

Please help me

Tue, 28/04/2020 - 11:41pm — Sumit (not verified)

Tiktok

Plz meri video ko viral kardo

Tue, 28/04/2020 - 11:20pm — Krishna (not verified)

Please help me sir

Dear Tiktok teem

My Tiktok ID - @krishh4483

Please help me my dear Tiktok team, I work very hard to make a video please help me
I admit that I have made a mistake, I have liked and followed as soon as possible but I promise that I will not do so from now on.
Views and likes are not coming on my video, nor is anyone following me, please make my ID and video viral Please join hands please accept my request .

Tue, 28/04/2020 - 11:16am — Jitendra soni (not verified)

I can't start a live

Hi,
i am following all the guidelines of tiktok i have 1k followers
please on my live.
My tiktok id-@jitendra_soni_2020

Mon, 27/04/2020 - 3:46pm — Neeraj Dutt (not verified)

Please release my banned Til Tok Account

Dear Tik Tok team,

Request your good self to release my account just banned by yours will be released for further
the account was banned due to multiple community guidelines violations , so you please kindly remove the such videos and allow me to continue further please.and also I hereby assure you this kind of activities not come again in future please. kindly do the needful and also forgive me once please. here I give my TIK TOK ID for your kind perusal please.
I want to let you know that my tiktok id (@adv.neeraj) has been discontinued. I want to know that because has been closed. I request you to check my id (@adv.neeraj) and my id (@adv.neeraj) should be started as soon as possible. I will be forever grateful to you for this.
please team help me ASAP.
I am waiting your reply.

Sun, 26/04/2020 - 9:40pm — Arjun (not verified)

Views

Hello tiktok team I post five,six videos regularly But still I got no response from tiktok I got only 30,40 views on my video plzz check my account devilarjun002 and inform me what's happening plzz support me

Sun, 26/04/2020 - 6:42pm — Rekha Negi (not verified)

Not give views and Followers....

Dear Tiktok team,

I am making videos on daily basis but m not getting much views and followers as much i expected. So i think my video is not properly showing pls give me option to go live Please Tiktok solve my problem. I hope I'll get response ASAP.....

Sun, 26/04/2020 - 9:54am — Deepu (not verified)

I am not able to login my account

Dear Tik Tok team,

Request your good self to release my account just banned by yours will be released for further the account was banned due to multiple community guidelines violations. i never uploed aduli,scam,nude,harmful video my account . some users must have flagged my videos/ accound randomly and improperly . so please review into my case and unsuspend/reinstate. please kindly remove the such videos and allow me to continue further please.and also I hereby assure you this kind of activities not come again in future please. kindly do the needful and also forgive me once please. here I give my TIK TOK ID for your kind perusal please.My tik tok I'd is mr_deepu2302

Your sincerely
Deepu Lakhera

Sat, 25/04/2020 - 9:02pm — Sushant Gupta (not verified)

Live Feature

Hello sir
I have completed 3900 follower but I don't get Live Feature please review my id and give us Live Feature
My tik tok id-@sushant_gupta1
Thank you

Fri, 24/04/2020 - 8:02pm — Anonymous (not verified)

Tiktok I'd @

Tiktok I'd @ nehuthakur1439
Sir please help account delete Karna ni hai
Bahut hi problem hai

Thu, 23/04/2020 - 7:14pm — Ram Singh (not verified)

Live option enable

Dear TikTok Team

I have reach Followers and likes but live option not enable plz enable live feature in my tiktok account as soon as possible.

Thank you

Thu, 23/04/2020 - 12:41pm — verma (not verified)

Issues Freeze account

Hello sir why my account freeze I am always make graphics data show in my account and looking attractive as compare to other then why my account freeze
Can you me
I'd:- @verma57816
Thnak you

Wed, 22/04/2020 - 3:04pm — Kuldeep bhati (not verified)

Sir i think my tiktok account is freezed

Sir i have reported my problem many times but i have not received any favour from your side.sir my account is freezed because now my views are not increasing. Sir please unfreeze my account
My tiktok id is @kuldeepbhati_official
Early reply is requested

Tue, 21/04/2020 - 5:32pm — Sonali Senapati (not verified)

Plz unblock my id

Dear Tik Tok team,
Request your good self to release my account just banned by yours will be released for further
the account was banned due to multiple community guidelines violations , so you please kindly remove the such videos and allow me to continue further please.and also I hereby assure you this kind of activities not come again in future please. kindly do the needful and also forgive me once please. here I give my TIK TOK ID for your kind perusal please.

Tue, 21/04/2020 - 10:31am — Annu Nayak (not verified)

Restart my tik tok account

Dear tiktok team
I believe my account was suspended in error , because i never violated any community guidelines or i never uploed aduli,scam,nude,harmful video my account . some users must have flagged my videos/ accound randomly and improperly . so please review into my case and unsuspend/reinstate my tiktok accound and oblige me thereby.
Yours sincerely

Mon, 20/04/2020 - 3:21pm — Sanjeev Kumar (not verified)

Tik tok I'd par followers or like

Sir mere tik tok I'd par jada like or followers nahin aa rahe kiya karu main jisse jada like or followers jada aaen meri id

I'd @sanjeevkumar1002 name se hai please Help me sir

Mon, 13/04/2020 - 3:54pm — Papu papu (not verified)

Dear tiktok team Tiktok id

Dear tiktok team Tiktok id @pap982
I believe my account was suspended in error , because i never violated any community guidelines or i never upload aduli,scam,nude,harmful video my account . some users must have flagged my videos/ accound randomly and improperly . so please review into my case and unsuspend/reinstate my tiktok accound and oblige me thereby.
Yours sincerely

Mon, 13/04/2020 - 2:18pm — Mr.aftabahmad (not verified)

Live options open kr do...

Dear Tiktok Team
I Have Reache 2259 followers Also I Am Above 16 Years Old. But Still Now Live Feature Not Appear On My Id. Its My Humble Request To You Please Review My Id And If I Able For Live Feature Then Please Give Me Tha Live Feature As Soon As Possible.
Thank You.

Sat, 11/04/2020 - 11:06am — Happy kalra (not verified)

Viral kyo nahi hoti humari videos

No like no follow and no comments aise kyo hota h mere sath logo ki video 2 gante me kaha se kaha pohoch jati h or meri 50 views bs or na hi like aate h na hi kuch aise kyo hota hai nito banana band kr dunga pareshan ho gaya hu rat rat bhar jag kr video banana padta hai uske bad bhi kuch fayda nahi ho raha h meri help kare aaj se hi pllsss

I think mera account freezed pllss help hi support ke pllsss tiktok team

My ID @happykalra9265

Sat, 11/04/2020 - 7:50am — Gaurav Mishra (not verified)

Post until blocked

Plz tik tok unblocked my posting option. My mistake. So iam really really sorry. Next time iam not uploaded abuse videos. Plz tik tok unblocked my account & posting option. Plz

Thu, 09/04/2020 - 11:04am — Pintu Chouhan (not verified)

मेरा मानना है कि मेरा खाता गलती से निलंबित कर दिया गया था,

मेरा मानना है कि मेरा खाता गलती से निलंबित कर दिया गया था, क्योंकि मैंने कभी भी किसी समुदाय के दिशानिर्देशों का उल्लंघन नहीं किया है या मैं अपने खाते में एडुली, घोटाला, नग्न, हानिकारक वीडियो को कभी नहीं बढ़ाऊंगा। कुछ उपयोगकर्ताओं ने मेरे वीडियो / बेतरतीब ढंग से और अनुचित तरीके से ध्वजांकित किया होगा। इसलिए कृपया मेरे मामले की समीक्षा करें और मेरे tiktok खाते को अनसपेंड / रिइंस्टाल करें और मुझे इस तरह उपकृत करें।
आपका अपना मेरी आईडी pintuchouhan578

Sun, 05/04/2020 - 10:18pm — Sipun (not verified)

About tiktok account

I'm using before 1 month in tik Tok account very low views can I someone help me more than thousand thousand five hundred tik Tok username.. @sipunpal123 .. this is my username in tik Tok account someone help thank you so much please help me

Sun, 05/04/2020 - 12:26am — Khalid Shaikh (not verified)

Tiktok

Please sir support me
Sir me acha video send karta ho par like nahi aate hai or no like coming and follow and me video no going all tiktok user
Please support me

Sat, 04/04/2020 - 3:27pm — Rupalisawant (not verified)

My Tiktok account is banned

Please reply

Thu, 02/04/2020 - 1:24pm — Jahur zain (not verified)

Account ke video ki views ke liye

Tiktok team. Sir main video banana hoon per Mere video per views Nanhi aate hain aisa kyun hota hai pta nhi. Sir ye sahi kr dijiye plzz Sir taki hm bhi tiktok pe aa sake plzz Sir shi kr dijiye please.......,,

Wed, 01/04/2020 - 11:52am — @_love_yaduvanshi (not verified)

Account not progress

Hi tiktok Team

I think my tiktok account @_love_yaduvanshi are freezed please review my tiktok account once and do ur best and please I freeze my account

Thank you

Wed, 01/04/2020 - 11:16am — Anonymous (not verified)

Account logt out

Meri id logut ho chuky h pr notification abhi b ary h to merko meri id open krny h pr mary pass phn no. Nhi h

Tue, 31/03/2020 - 6:01pm — Mohd salman (not verified)

Account freezed

Dear Tiktok team
I'm not getting view on my tiktok I'd
I think that my I'd has freezed
Please support me as soon as possible
Thankyou

Tue, 31/03/2020 - 1:25pm — @kausarjahanshaikh (not verified)

Tiktok ID Freezed - @kausarjahanshaikh

My account is freezed, I do not used any third party application and website so increase my view, followers, Likes.
I make genuine content but still my view are very low and account is freezed.
Kindly unfreeze my account as soon as possible.
Yours Thankfully
@kausarjahanshaikh - Tiktok ID
Followers 4.2k
Likes 4.5M
Email ID : kausar [dot] jahan27 [at] gmail [dot] com

Tue, 31/03/2020 - 12:46pm — Ritu Raj (not verified)

Freezing

Freezing
Submitted by Ritu Raj (not verified) on Fri, 31/03/2020 - 12:42am.
Dear Tiktok team,

Thanks and regards
Ritu Raj

reply please

Tue, 31/03/2020 - 1:08am — Varun Damral (not verified)

Sir Mera relative ke namm ka

Sir Mera relative ke namm ka fake account banaya gaya hai aur yeah pata karna chahta hu ki kisne yeah account banaya hai aur sir please muja isski detail chaiye hai jisne yeah account banya hai

Mon, 30/03/2020 - 11:11am — Mersalchurchin (not verified)

I am No getting a views and live options

Dear tiktok team I getting the 23k followers but I am not getting views and live options

Mon, 30/03/2020 - 8:09am — Anonymous (not verified)

Dear Tiktok Team I have 1050

Dear Tiktok Team I have 1050 flowers But I have Don't get live option
So plz provide me live option
Tiktok ID 》 ( Sajjan Singh Khangar)

Sun, 29/03/2020 - 10:12pm — Manoj Dhiman (not verified)

Unbanned my Account

Sat, 28/03/2020 - 10:46pm — Abhishek Kumar (not verified)

Sir please help me views or like

Dear Tik Tok
Sir please help me mera

Sat, 28/03/2020 - 1:11pm — Nikke agarwal (not verified)

Tiktok account temporary closed

Please sir/madam accept my apologies. And reinstall my ID @Nikkeagarwal06

Sat, 28/03/2020 - 11:25am — Mahi yadav (not verified)

Please unband my tik tok account

Dear tik tok team please unband my account please I want my tik tok please tik tok I request you

Sat, 28/03/2020 - 11:21am — Jeeshan Khan (not verified)

I want My tik tok

Mere

Fri, 27/03/2020 - 2:43pm — Ria negi (not verified)

my account has been blocked ..

I want my account bacck Bcz I haven't posted Any wrong video kindly visit my profile again and give me my account back if u think Any video wrong then u can delete that but don't ban my account plz. ..my username is ria_negi_1911 plz restore my account ...

Wed, 25/03/2020 - 4:50pm — Abhishek singh (not verified)

I have some issue on my account

I can't get more than 20 views on my vedio please resolve this problem as soon as possible
User name - @420_abhishek_rajput

Wed, 25/03/2020 - 3:30pm — Tanishq (not verified)

Tik tok id banned

Dear sir,
Meri tik tok id band ho gyi h mane asi koi video upload nhi ki jo wrong ho fir bhi meri is baned ho gyi h plz help and my id is open now...
Meri email id -pardeepk2786 [at] gmail [dot] com

Wed, 25/03/2020 - 10:02am — Anas (not verified)

tiktok [dot] com/ [at] anas

tiktok [dot] com/ [at] anas [dot] raza72 this is my account please unblock this account in any video not upload

Mon, 23/03/2020 - 9:00am — Anas (not verified)

Sir please help me sir meri

Sir please help me sir meri tik tod id par koi bhi video upload nhi ho rahi sir mere follower kam ho rahe hai sir please help me sir
@anas.raza72 sir meri id

Mon, 23/03/2020 - 8:56am — Anas (not verified)

Sir please help me. Sir meri

Sir please help me. Sir meri id par video upload nhi ho rahi hai sir mere followers kam ho rahe hai sir please help me sir

Sun, 22/03/2020 - 10:40am — Nitin singh (not verified)

Account banned

Thu, 19/03/2020 - 11:06pm — Deepak Chaudhary (not verified)

Cheated by Kity Kart via Tik Tok

I hv purchased one smart watch from Kity Kart through Tik Tok n hv paid ₹1499 but I hv received fake item..two normal local watch.

After seeing on tik tok I hv ordered this watch they Kity Kart has made me fool.

I am trying to connect with this froud company but there is no contact details..

Just Request tik tok team to help me in getting my amount refunded n terminate such froud company from your site..

Warm Regards
Deepak Chaudhary

Fri, 05/06/2020 - 1:44pm — Rajiv Ranjan (not verified)

Tik tok

Sir mera Tik tok pr video apload nhi Ho rha h or Mai koi aisa video bhi nhi dala Hu help me sir

Sun, 10/05/2020 - 12:19am — Anonymous (not verified)

I want grow my tiktok account unfrez my account

Dear tiktok team
My account was gritching permanently and my views my like are decreasing continuously. I have added to my profile real and original video content. I have caerfull made all video with tiktok community guidelines.i am daily post 5 videos regularly..but I cannot get many like and viwes.

Thu, 19/03/2020 - 3:50pm — Rahul (not verified)

Tiktok blocked

Sir mera tiktok account blocked kr diya h
Mne koii asi video bhi nahi upload kere jo glt msg. Chehe aap check kr sakte h plz aap mera tiktok account dobara chalaye
Mera tiktok account h-rahuldev9050281294

Sun, 07/06/2020 - 9:50am — Gurhimat kaur khalsa (not verified)

Ban account

Hey sir I’m Gurhimat kaur khalsa and My tiktok id is (Gurhimat_kaur_khalsa) snd second accout is (Imgurhimatkaurhalsa2020) both are not working they are showing that both are banned but I did not post any wrong concept and any wrong wording on tiktok my followers was around 130k plus and I have done a lot of hard word to reach here and tiktok team blocked my account please help me to get back to my original account it is my humble request to all the team please do somthing for me I’m very upset about this that they banned my account without no reason
Thank you

Tue, 26/05/2020 - 9:22am — Tik tik india (not verified)

Sir, we can't do anything

Sir, we can't do anything about this you went in very wrong way on tik tok.

Our team is finding what did you do that we have to block your I'd ,our team found that you hacked or post inappropriate content so now we can't do anything about this.

Thanks for reporting

TIK TOK INDIA

Mon, 25/05/2020 - 11:51pm — aaravshrivastava (not verified)

TikTok

Sir mera TikTok account blocked ho Gaya hai Aur 815 videos upload kar chuka hu Aur 1.5 years se Tiktok chala raha hu Aur abhi tak 200——-250 se jyada vews nhi aate hai bahut sad

Sun, 17/05/2020 - 8:29am — Sneha (not verified)

My fake id

Sneha_k15. Is my fake ID plz this I'd has be blocked plz permanently are deleted this not my ID my photos are uploaded and blackmailing me plz ye I'd band karyo Aap Ek crime ka sath de raha ho plz support me

Sat, 16/05/2020 - 4:32pm — Arunrekwal (not verified)

Problem

सर मेरा टिकटोक अकाउंट ब्लॉक कर दिया गया है आपके द्वारा मैंने कोई ऐसी वीडियो नहीं बनाई है जिससे कि मेरी आईडी को ब्लॉक करने की जरूरत पड़े टिकटोक को कृपया आपसे हाथ जोड़ के निवेदन है कि सर प्लीज मेरे मेरा अकाउंट अनब्लॉक कीजिए धन्यवाद

Fri, 08/05/2020 - 5:45pm — Rahulsoni (not verified)

Tiktok complain

Sir mere tiktok ki id may life ka option nahin a raha hai Maine Kuchh apni purani video delete kiya tha Jo mujhko pasand nahin the tab se sab problem a raha hai
Please check my sony19982
Aapke pass aapke aap mein bahut sari report Diya hun Koi response kiya a plz nahin to delete kar deta hun

Fri, 08/05/2020 - 11:11am — Deepak (not verified)

Mera account block ho gya he

Sir mera account kyo block kiya he mene koi galat video nhi dali sir please mera account open kare

Tue, 17/03/2020 - 10:18am — Anonymous (not verified)

Dear Tik Tok team, Request

My tik tok name:@user17414460

Fri, 26/06/2020 - 6:37pm — Anonymous (not verified)

Sir my tik tok is banned plzz

Sir my tik tok is banned plzz recover my videos

Mon, 15/06/2020 - 10:09am — Aman Meena (not verified)

My account was freez

Dear tik tok.
My account was freezing that's by me and my friends can leaving the tik tok account. Soo u can unfreezd my account please tik tok viral my videos

Thu, 11/06/2020 - 10:23am — Anup verma (not verified)

Account bbaned tiktok

Sir please on my tiktok account agian and i rialized my mistake please sir i dont post eny video abuot your community guedlince as soon so possible action .
anupverma852 [at] gmail [dot] com

Sun, 31/05/2020 - 7:06pm — ankit (not verified)

Grow my tiktok account

Hi Tiktok team than you for all the support given to me I'd in making it active and giving views on my profile but since past one month I am again facing the issue of less views would request you to please review my profile and make it again in active mode would be highly obliged for your act I am following all the Guidelines of the tikTok.

Thanks... profile I'd (ankit_056)
Email..(lodhirajkumar940 [at] gmail [dot] com
Mobile number

Tue, 19/05/2020 - 6:46pm — Sandeep (not verified)

Maths

Sar mere tiktok per 100 se jyada views nahin a rahi hai kuchh problem ho rahi hai vinati hai sar Mera account mein kuchh problem ho rahi ho sahi Karen

Wed, 13/05/2020 - 11:11am — Bharat chaudhary (not verified)

Why don't I put my video in Tiktok and its views don't come

Tue, 12/05/2020 - 11:37pm — Ankur kumar (not verified)

Unblock my account

My tik tok .ankurkumar338

Sun, 10/05/2020 - 12:31am — Anonymous (not verified)

Account fizz

Sir
My name is pintu das.This problem is happening in my account
(This account was banned to multiple community gaideline violation)Can't get like view on video
My id @pintudas_01

Thanks

Sat, 09/05/2020 - 6:18pm — Anonymous (not verified)

tik tok live

please help give me tik tok live please complete my follower 1200 but not on live option please hepl give me live option thanku

Fri, 08/05/2020 - 3:56pm — Ranveerverma (not verified)

Live open

Hi Tik Tok team I thank you for all the Support given to me id in making it active and giving views on my profile but since past few days I am again facing the issue of less Views would request you to please review my profile and make it again in active mode would be highly obliged for your act I am following all the Guide lines of the Tik Tok.

Thanks,

Thu, 07/05/2020 - 5:59pm — Ashish Anand (not verified)

My tiktok id not view Like

Mere tiktok per like aur view coment Nani A rahe hi

Wed, 06/05/2020 - 7:02pm — ठाकुर हर्ष सिंह बघेल (not verified)

No any video posted

Plzzz post my video

Mon, 16/03/2020 - 11:23am — Dhiraj Kumar bhagat (not verified)

Suspended

My I'd dhirajkumarbhagat was suspended

Mon, 15/06/2020 - 3:14am — Amit Kumar (not verified)

TIK TOK ID for bend

Sun, 17/05/2020 - 6:26pm — Adwaith_sunesh (not verified)

Please acticve my live option in tiktok. My id. adwaith_sunesh

Iam 16 age above. And i have 5k follows... But still have problem with live host.. please give me immediate action for it....

Mon, 16/03/2020 - 11:22am — Dhiraj Kumar bhagat (not verified)

Suspended

My I'd dhirajkumarbhagat was suspended can you restart my I'd please??

Mon, 16/03/2020 - 1:33am — Alok Kumar Dash (not verified)

I am A Youth Leader please increase My Tiktok I'd..

My Name Alok Kumar Dash My Home Town Indias Odisha state Puri City I Request To Tiktok company as a Youth Leader Odisha state Increase my Likes Followers And Creat me a Popular Tiktok Leader It's My Personal Request...

I Give my ID Name And URL Under My Request Letter Please Give Me a Chance... Please create A popular Tiktok I'd Leader...

Tiktok I'd - @alokkumardash1000

Sun, 15/03/2020 - 9:17pm — Ratankumar (not verified)

Wed, 13/05/2020 - 2:11pm — OmPrakash Anke (not verified)