Tiktok Customer Care

Updated on Thursday, 23 December 2021 - 11:35am

Website:

Official Website

Email

privacy [at] tiktok [dot] com (Privacy Policy)

Important Link

Help Center

Office Address

TikTok Inc. Address:
Attn: TikTok Legal Department 10100 Venice Blvd,
Suite 401, Culver City,
CA 90232, USA

Also See:

Instagram Customer Care

Comments

Fri, 13/03/2020 - 10:54pm — Dinky (not verified)

Plzz viral my video

Sir please mere video viral kardo mein bhot Mehnet karugi ringlight lungi bahar gardens m video banaugi mein aapna best dungi I'd is @dinkumulchandani

Mon, 22/06/2020 - 11:55am — ISTIAK CHOUDHURY (not verified)

Bengali

Sir please mera video viral kordo me bohat mehnat korunga ringlight lunga bahar gardens me video banaunga

Mon, 22/06/2020 - 6:58am — DKR V (not verified)

Tiptok

Mera tiptok varl nahi ho rahi mera id: DKR V help please

Mon, 15/06/2020 - 5:44pm — Abhishek pady (not verified)

Plz viral my Vedio

Sir please mere video viral kardo mein bhot Mehnet karuga ringlight lunga bahar gardens m video banauga mein aapna best dunga I'd is @khadus_abhi_2001

Mon, 01/06/2020 - 12:58pm — Sukhdeep Singh (not verified)

My Tiktok Account is not Progcessing

Dear Sir My Tiktok Account Is Not Working please Solav my problem and my Account gorwing

Thu, 21/05/2020 - 11:38pm — Anonymous@tamil.msd (not verified)

My tiktok videos views problem views help you

Thu, 21/05/2020 - 6:28pm — Gopi (not verified)

Video viral krdo

Plz tiktok viral kardo meri videp

Tue, 12/05/2020 - 6:18pm — Anonymous (not verified)

Tiktok

Dynamite top team sir video problem sir help thank you your tiktok

Wed, 06/05/2020 - 9:28am — Preeti (not verified)

unfreez

Pls sir unfreez my acount bcoz views hi nhi aa re pls pehle kafi views aate the ab kuch nhi ho ra

Wed, 11/03/2020 - 8:43pm — Moti Daiya (not verified)

Dear tik tok team
My friend has a live problem in Tik Tok
When you come live,no show any people in live no can see the notification of live in the phone, no is able to join live, please fix the live problem
My friend tik tok account. Name.
@bong.gairl.puja

Mon, 29/06/2020 - 12:09pm — Anonymous (not verified)

Dear tik tok team My friend

Mon, 15/06/2020 - 12:48pm — Anonymous (not verified)

Mera live on nhi ho raha hai

Mera 42.3k followers ha or 1m like to peleas mera live on kara do

Sun, 14/06/2020 - 9:22am — Sohit palan (not verified)

Please give me back my live

Please give me back my live opinion please

Fri, 12/06/2020 - 12:19am — Deepanshu Arora (not verified)

Live problem

I would like to come live with my audience but I don't have the option of live please help me

Tue, 09/06/2020 - 11:10pm — Harsh singh (not verified)

First of all, you must have

First of all, you must have 1000 followers in order to go live on TikTok. If you already have 1000 followers on TikTok and you are still not able to go live, then it may be because you posted an inappropriate video and TikTok has banned you from going live.

Sun, 17/05/2020 - 1:09pm — Vishnu kulariya (not verified)

Live option

Live option please

Thu, 14/05/2020 - 8:04pm — Satyam Bharti (not verified)

increase my viewers and provided live host

Dear tiktok team
I have completed something followers pls
Provided my live host and my id s.bharti33 pls increase my views pls pls tiktok team and family

Tue, 12/05/2020 - 12:41pm — @mukesh Kumar paresha (not verified)

Live provide

Dear tik tok team..

I have reache 1667 Followers also I am above 16 years old. But still now live features not appear on my I'd. @mukeshkumarparesha it's my humble request to you please review my I'd.and if I able for live features then please give me the live features as soon as possible.

Thanks you

Sat, 09/05/2020 - 1:00pm — Abhishek Singh (not verified)

Live problem

Dear tiktok team i have 4.5k follower and 13.8k hearts but i have no live feature please provide me live feature as soon as
Thank you

Fri, 08/05/2020 - 12:52am — Zala meghrajsinh (not verified)

Live option on

Dear Tik tok Team I have a Problem with my Live option. From some days my live feature has been out from my id. I don't know why. So please tell me what is a problem why i'm not able to Live Streaming.If my Live feature go out due to my mistakes then i apologize for this and i promised you from next i will mind it and we try to make tik tok safe and clean. Its my humble request to you please Give me back Live Feature. Thank You

Wed, 06/05/2020 - 7:03pm — ठाकुर हर्ष सिंह बघेल (not verified)

Mai live nhai aa raha

Mai live nhi aa paa raha hu mere follows 1000 se jyada ho gaye hai

Wed, 06/05/2020 - 1:41pm — Kuldeep Ratawal (not verified)

TikTok live no option

Sir, the live option is not coming on TikTok, it has become 1k, yet why is it not coming?

Tue, 10/03/2020 - 11:54am — jay kumar (not verified)

permanently banned plz start my id

Dear Tik Tok team,
Request your good self to release my account just banned by yours will be released for further
the account was banned due to multiple community guidelines violations , so you please kindly remove the such videos and allow me to continue further please.and also I hereby assure you this kind of activities not come again in future please. kindly do the needful and also forgive me once please. here I give my TIK TOK ID for your kind perusal please.

My tik tok name: jaykumar1774

Wed, 27/05/2020 - 2:58pm — Aarti (not verified)

hindi

Tik tok nhi chl rha yr

Tue, 19/05/2020 - 6:51pm — Sandeep (not verified)

Maths

Sar mere mein live ka option nahin a raha hai kuchh kijiye sar live ka option a jaaye

Sun, 08/03/2020 - 1:33pm — Anonymous (not verified)

Til tok problem

Nov login my account deepakkushwah24

Wed, 13/05/2020 - 11:18am — Kalmesh tolnure (not verified)

Vedio viral

Tik tok mujhe vedio veiw nahi huwa hui vedio viral kro plz sir plz mai bi kalakar huuu muE be vairal kro sir tum garib ko aisa galt na samja sir par kya karti ka app UNINTOL kro bol sir

Sat, 09/05/2020 - 7:43am — Rana pratap (not verified)

Tik tok video problem

Tik tok India
Mera problem koe video mera vayral nahi
Ho raha hai
Tik tok id _ suting silema hai

Wed, 04/03/2020 - 11:26am — Manpreet (not verified)

No Views More

Dear Tik Tok,
This is Manpreet Singh my tik tok user name is manpreet_lyrics_writer and I have posted videos but no more views coming in my videos please solve this problem my videos not going in for you page please solve it is a humble request.....

Fri, 05/06/2020 - 10:59am — Muskan upadhyay (not verified)

My account it freezed so please help me out to keep my account u

Dear Tik Tok,
This is Muskan upadhyay. my tik tok user name is @wantedchokri_01 and I have posted videos but no more views coming in my videos please solve this problem my videos not going in for you page please solve it is a humble request.....
My tik tok username- @wantedchokri_01

Thank you!

Wed, 04/03/2020 - 2:32am — robinpreetsingh (not verified)

Tiktok

Wed, 10/06/2020 - 9:20am — Rocky Lalsot (not verified)

Tik Tok live option

Sir please my life option on kar dijiye

Sun, 01/03/2020 - 2:55pm — Sahil trikha (not verified)

Freezee

Dear tiktok team my account @strikha4 are frezee please review my account @strikha4 and do it unfreeze i was gain 34.5k followers and and only 31.1k are lefr please do it unfreezed...

Thankyou tiktokteam

Sincere
Sahiltrikha

Sun, 01/03/2020 - 1:40pm — Sandeep (not verified)

Banned my account

Mera tiktok account banned kr diya hai .sir plz mera account open krne mai help kre i request u.kaise open hoga mera tiktok. Bahut jaruri hai mere liye tiktok. Mai bahut garib family se hon.

Tue, 26/05/2020 - 2:35pm — Anonymous (not verified)

Plez my tik tok account in

Plez my tik tok account in bannd ho gya hai on kar do

Mon, 18/05/2020 - 10:20am — pratik patel (not verified)

banned open kar do

Mera tiktok account banned kr diya hai .sir plz mera account open krne mai help kre i request u.kaise open hoga mera tiktok. Bahut jaruri hai mere liye tiktok. Mai bahut garib family se hon.

Wed, 06/05/2020 - 6:37pm — Ajay (not verified)

Tik tok I'd connect Nahi ho raha

Jaldi tik tok account connect karde mera

Sat, 29/02/2020 - 11:20pm — Anita (not verified)

Delete videos in tik tok whomsever talking about caste

Delete videos in tik tok whomsever talking about caste.. this impact will be much more.. so I request to delete those videos .

Sat, 29/02/2020 - 1:42pm — Mukeshshekhawat (not verified)

Re opne my tik tok accont

Submitted by @mukeshshekhawat2 (not verified) on Tue, 25/02/2020 - 2:59pm.
Dear tiktok team
I believe my account was suspended in error , because i never violated any community guidelines or i never uploed aduli,scam,nude,harmful video my account . some users must have flagged my videos/ accound randomly and improperly . so please review into my case and unsuspend/reinstate my tiktok accound and oblige me thereby.
Yours sincerely

Wed, 26/02/2020 - 3:48pm — smartishukla (not verified)

my Tik Tok id permanently suspended , please open my id

Dear Sir/Mam,
My Tik Tok account is
my i'd
@smartishukla3

dear Tiktok i am making trend videos on daily from for high quality
making trend hashtag than also not getting likes views
other people get new id getting famous easily than why not mine id becoming famous,
also i have complaint more than 10 times in tiktok freezing ,grow account ,likes,follow and also done mail everywhere complaint than also mine id not becoming famous.
Please help me tiktok.
@smartishukla3
Gmail :- smartishukla288 [at] gmail [dot] com

Wed, 26/02/2020 - 3:07am — Manya surve (not verified)

My account was branded

Dear tiktok team
I believe my account was suspended in error , because i never violated any community guidelines or i never uploed aduli,scam,nude,harmful video my account . some users must have flagged my videos/ accound randomly and improperly . so please review into my case and unsuspend/reinstate my tiktok accound and oblige me thereby.
Yours sincerely

Tue, 25/02/2020 - 5:15pm — Amit srivastava (not verified)

Sir mere video pr view nhi jaa reha h

Please request me

Sun, 23/02/2020 - 10:22am — SHUBHAM MISHRA (not verified)

Restarted my tiktok account

Thu, 02/04/2020 - 5:09pm — Mejar Singh (not verified)

Sir mera Tik Tok suspended

Sir mera Tik Tok suspended dekha rha h, m bhut presaan hu, plz mere Tik Tok ko fer dobara se open kr de

Sat, 28/03/2020 - 10:09pm — @sweminion (not verified)

Request to Unbanned account

community guidelines plz unbanned my account @sweminion... Plz recover my all videos..pls help me

Sat, 28/03/2020 - 10:07am — Mamta (not verified)

My account suspended... Without any reason

Fri, 27/03/2020 - 10:41pm — shivani (not verified)

tiktok banned

Summited by shivani305

Mon, 23/03/2020 - 1:00am — Dharmistha Dipendra (not verified)

Ac was blocked

Submitted by Dipendra (not verified) on Sun, 22/03/2020 - 12:58am.
Dear tiktok team
I believe my account was suspended in error , because i never violated any community guidelines or i never uploed harmful video my account . some users must have flagged my videos/accound randomly and improperly . so please review into my case and unsuspend/reinstate my tiktok accound and oblige me thereby.
Yours sincerely

Sat, 21/03/2020 - 4:45pm — Ajay verma (not verified)

My account has beent permanently banned

Please review my account

Sat, 22/02/2020 - 6:40pm — Pravesh Yadav (not verified)

sir mere do account banned ho gaye hai please help me

please support me

Sat, 25/04/2020 - 11:03am — Prem Narayan Prajapati (not verified)

Tiktok account band ho gaya hai

Sar Mera tiktok account band kyon kar diya gaya hai main bahut pareshan hun kripya mujhe bataen

Sun, 29/03/2020 - 7:13pm — Aakash (not verified)

Banned account on tiktok

Sir mere account unmanned krdo please

Fri, 27/03/2020 - 10:27pm — Siddu Siddartha (not verified)

Tik tok account deletrd

Sir my tik tok account is deleted please a wa t my account back sir please i am requesting you next time i dis not do any missuses things please i want my account back sir
Tik tok I.D :-[sidd_rth]

Wed, 18/03/2020 - 12:17pm — Kjayaramreddy (not verified)

Sir my tiktok account banned ogaya plz help me sir

Dear tiktok team.. I believe my account was suspended and error and that I have to be plz my account return now plz sir

Sat, 22/02/2020 - 9:14am — Shweta Kamble (not verified)

mere videos me kya kharabi

mere videos me kya kharabi hai wo batado mai videos banana band kar dungi
mujhe laga mai filter use karti isiliye viral anhi hoti to maine filter lagana band kar diya firbhi wohi haal chal rahe...kya karna hai ek msg kar do bahot pareshan hu...qki mehnat ja rahi hame lagta idhar famous hue to mst hai padhate padhte tiktok pe videos banane ke sochte
itni mehnat se banate fir bhi wahi...kabase 11.1k followers hai
aap ekto followers badha do nahi to suggest karo kya problem hai.
logoke pairo ki video jati 40.8k 114.4k tak to hamne to pura face dikhaya firbhi hamari videos pr 200 se jyada likes nahi ate...
aap yar batado kya hai to pls request kar rahi...I'm waiting

Sun, 03/05/2020 - 6:46pm — Sandeep Singh Bhandari (not verified)

Report

Sir could u please tell me what is the problem in my videos. No growth is been witnessed in my account. As per my knowledge the content in my videos is slightly different than others also I am obeying all the terms and condition of your policy.
Looking forward for reply from your side.
My tiktok id @sadeepbhandari096
Thank You

Mon, 20/04/2020 - 6:04pm — raj yadav (not verified)

views

sir mujay 3 years ho gaya tik tok par but meri video viral nahi ho rahi h na hi views a rahe h plz check my account sir

Fri, 27/03/2020 - 3:44pm — Pritam (not verified)

My views is not grow

Mere video per views kyu nhi ate agar views nhi ayenge to like aur follow kaise ayenge
Please help me

Thu, 26/03/2020 - 12:48pm — Malik khan (not verified)

Like nhi aate hai

Sir video roj bnata hu fir bhi like nhi aate h mri I'd _mr_malik_08_ hai plz reply

Fri, 21/02/2020 - 6:43am — Sumi Devi (not verified)

Pliz help sir my tik tok id account bhool gai hu pliz help me si

Dear sir help me mera id account

Sat, 04/04/2020 - 11:57am — Anonymous mr.abheypuriya (not verified)

My account is not grow

Hello Tiktok, why are you not replying to me, why are you not seeing my Tiktok id which has not increased anything, why are you not replying to me by giving an account, what has happened to you, do your work properly Otherwise block me if you understand my work then it is okay otherwise Tiktok is the last warning.

Sun, 15/03/2020 - 12:11pm — Anonymous (not verified)

Access to account lost due to deactivation of mobile number

I am sending this for immediate help from the Tiktok support team. I had a Tiktok account which is a private account. But, now, unfortunately, I lost that mobile number along with the phone where it is logged in and the mobile number was deactivated permanently. I am not able to access the account now as the login requires an OTP Code. Kindly help me to access the account as I'm afraid of the possibility of misuse of my account if someone gets access to that account. Please help me to resolve this issue. Kindly consider my situation and please do the needful. I have already reported this issue from my other Tiktok id and have already sent mail to the support team. But I have not received a reply yet.
Kindly take action and give a reply as soon as possible.

Wed, 19/02/2020 - 12:31pm — Saurabh Aggarwal (not verified)

Sir i want to know i had an

Sir i want to know i had an id, forget his passward. and it is not even linked to gmail and facebook id.

Sat, 18/04/2020 - 10:59am — Shivam khurana (not verified)

Account unbanned

Hello Sir My name is shivam khurana hi Sir My tiktok account has become but I know what is wrong pls my account is unbanned I request you

Wed, 19/02/2020 - 10:42am — J Babu (not verified)

Dear Tik Tok team, Request

Fri, 12/06/2020 - 8:22am — Parmeet toor (not verified)

Community guidelines

I had to tackle community guidelines on my one video afterthat my account is totally freezed.Now there coming very very less views and likes, i am vry for that video and i never repeat my that mistake, please forgot me, than I am vey thankful to you, please provide me likes and views as old videos,
.

Fri, 10/04/2020 - 1:00pm — Kuldeep (not verified)

Remove my id

Sir my I'd is blocks please find the my I'd remove
I'd name kulderp_maurya5

Mon, 17/02/2020 - 10:05pm — @shatianrinku (not verified)

In blocked my account @shatianrinku

I believe my account was suspended in error , because i never violated any community guidelines or i will never uploed aduli,scam,nude,harmful video my account . some users must have flagged my videos/ accound randomly and improperly . so please review into my case and unsuspend/reinstate my tiktok account and oblige me thereby.
Yours

Thu, 02/04/2020 - 5:11pm — Mejar Singh (not verified)

Sir mera tik tok suspended

Sir mera tik tok suspended dekha rha h plz help me

Mon, 17/02/2020 - 10:43am — deepshikha kumari gupta (not verified)

Regarding my tik tok id reactivate

Dear Tik Tok team,

Request your good self to release my account just banned by yours will be released for further
the account was banned due to multiple community guidelines violations , so you please kindly remove the such videos and allow me to continue further please.and also I hereby assure you this kind of activities not come again in future please. kindly do the needful and also forgive me once please. here I give my TIK TOK ID for your kind perusal please.
I want to let you know that my tiktok id (@aakankshadeep) has been discontinued. I want to know that because has been closed. I request you to check my id (@aakankshadeep) and my id (@aakankshadeep) should be started as soon as possible. I will be forever grateful to you for this.
please team help me ASAP.
I am waiting your reply.

Sat, 21/03/2020 - 2:23pm — Vamsi (not verified)

please recovery my account

Buy mystic ok up load my son video please recovery my account my ID number
. "Nani7548" please activate my account

Sun, 16/02/2020 - 5:29pm — Anonymous (not verified)

Hello sir, I am tiktok user I

Hello sir, I am tiktok user I hav 101k follower on tiktok I hav a big issue to use my tiktok account.
Issue -:
1) gets are totally down not geting views and like
2) followers decrease Day by day
3) not getting video upload notification

Please solve my problem
Tiktok I'd - dineshnigam01

Thank You
Team Tiktok
Email id - nigam [dot] dinesh10 [at] gmail [dot] com

Sun, 26/04/2020 - 1:39pm — Anonymous (not verified)

Meri ak vi video viral nhi hui

Hello sir Meri ak v video viral nhi Hui please viral or do
Meri tik tok I'd : rohitdhir554

Sat, 15/02/2020 - 3:30pm — Sagar (not verified)

I am not able to login my account

I have remembered only my username and I didn't registered my phone number and email id on my account. Now, I forgot my password. Please help me to login.

Sun, 29/03/2020 - 4:00pm — Khushi (not verified)

How to login my id

I don't have any access to login I'd please help me

Sat, 15/02/2020 - 9:22am — Rahul Gorai (not verified)

Tik Tok permanently banded

My tik tok name:@rtr.rahul616

Sun, 19/04/2020 - 1:00pm — Shrishail Madivalar (not verified)

Open my tik tok

Sun, 29/03/2020 - 4:19pm — Gauravtiwari (not verified)

Permanently id banded

Dear,
Sir and madam
Mere se jo bhi mistake hui hai uska liye very very sorry.
Vo video mere friend na post di thi uski taraf ma sorry bolta hu mam and sir.
Sir and mam please my id open sir and mam please vo jo bhi video use ma delete kr dunga. But mam and sir please open this my id. That's
Thankyou, dear sir
And madam.
Please reply this message.
Please

Fri, 20/03/2020 - 2:53pm — Gunjan verma (not verified)

Please unbanned my tîk tok account I'm really nd extremely sorry

Plzz unbanned my tik tok account tik tok team i'm extremely sorry next tym i remember i am not send in this video plz team accept my request

Sat, 16/05/2020 - 10:26am — Ranjeet thakur (not verified)

Tik tok

Meri ID per view nahin a raha hai kripya karke Mera bhi Wadhwa dijiye please please please

Sun, 08/03/2020 - 1:21pm — Nirbhay meena (not verified)

My tik tok accunts has been banned plesae activate my accuntans

Any resion

Tue, 11/02/2020 - 9:49pm — Tarun dhawan (not verified)

Regarding hacking of my account

Plz contact otherwise I will be fully disappointed from tiktok.my no is 9592657067xxxxxx

Sat, 18/04/2020 - 10:17am — Amandeep Kaur (not verified)

Fake account

Dear concern person I want to camplaint about this user @amankunalsingh this account is fake account my original account is @amandeep88262.
I’m requesting you to kindly delete this fake account by the name of @amankunalsingh this user is using my personal pictures in this account kindly delete this account as soon as possible.
Thanks
Amandeep kaur

Tue, 11/02/2020 - 9:49am — Bimalkishoremohanty (not verified)