Email
- security [at] telegram [dot] org (For Security Vulnerabilities/Bug Reports)
Important Links
Common Telegram Account Problems & Solutions
How to Contact Telegram Support ?
In-App Support
- Open the Telegram App → Open Settings
- Select 'Ask a Question' → Tap 'Ask a Volunteer'
- Start the Chat and type out your issue
Web Support Form
Account Issues
If you cannot log in / not receiving OTP
- Check your mobile number → Wait a few minutes
- Check SMS and network → Try the “Didn't get the code?” option
- Contact Telegram Support
If someone else is using your account
- If you can log in
- Open Telegram
- Go to Settings then devices
- Tap Terminate 'All Other Sessions'
- If you cannot log in
- Try logging in with your mobile number and OTP
- If you receive the OTP, immediately remove unknown sessions
- If you cannot receive the OTP, contact Telegram Support
If your phone is lost or stolen
- Immediately log out of the lost device
- Open Telegram App on your other device
- Go to the Settings
- Select Privacy and Security
- Tap on Active Sessions/Devices
- Select Terminate 'All Other Sessions'
How to delete your Telegram account
- Via Telegram Web
- Open Telegram on Web → Go To The Deactivation Page
- Login With your Mobile number → Select 'Delete Account'
- Tap 'Delete My Account'
- Via Telegram App
- Open Telegram
- Tap Privacy and Security
- Scroll down to the Delete My Account
Telegram Banned / Restricted Account
- If your account is restricted
- Open Telegram App → Go to the settings
- Tap 'Ask a Question' → Type your issue and click on send button
Chat Backup
Note: Telegram's regular chats are stored in the cloud and sync across all devices automatically - no manual backup needed
How to Use Telegram Web
- Open the Website → Open Settings on Your Mobile
- Go to Settings → Select Devices
- Tap the blue Link Desktop Device
- Scan QR code on your computer screen → Browser will instantly log you in and sync your chats
For Complaint
- For any query/complaint you can mail to the officer given below:
Designation: Grievance Officer
Email: grievance-in [at] telegram [dot] org
Registered/Corporate Office
Telegram FZ-LLC,
Business Central Towers,
Tower A, Office 1003/1004,
P.O. Box 501919,
Dubai, United Arab Emirates
Social Sites
Comments
Hello Telegram Support, I
Hello Telegram Support,
I have been using my current phone number for about one year. My personal Telegram account is registered with a different phone number.
Recently, I received a notification that another Telegram account is using my current phone number. This phone number belongs to me, and I have not created any Telegram account with it.
I am concerned that someone else is using my phone number on Telegram. Please investigate this issue and help me secure my phone number.
Thank you.
Telegram hacked
My telegram account was automatically hacked by some one please delete my account and give me my account back
I have forget my telegram
I have forget my telegram password and the two factor verification is on and I don't have a recovery gmail and I need my old account I need it I request you to generate an link to accessmy telegram account
Please reopen my telegram
Telegram open nhi ho rha h... email password mang rhe h jo mere paas nhi h... uninstall krke on kr diya fir bhi nhi ho rha h... please reopen my telegram immediately... please please
Extraction of 2 step verification password for login
Dear Telegram Support Team,
I am unable to log in to my Telegram account and would appreciate your assistance.
Whenever I try to sign in, I am unable to complete the login process. I have already tried the basic troubleshooting steps on 2 step verification password.
My registered phone number is: +91XX71703226
Please let me know if you need any additional information to verify my account or help resolve this issue.
Thank you for your time and support. I look forward to your response.
Kind regards,
**Asutosh Sahoo**
I am unable to log in to my Telegram account
because I am forgot my two step verification and I have my important files in that account so please recover my account
Subject: Urgent Complaint Regarding Unauthorized Recovery Email
Dear Telegram Support Team,
I am writing to report that I am unable to access my Telegram account.
When I try to log in using my registered phone number, Telegram asks me to enter a verification code sent to the recovery email 78*1 [at] 90 [dot] lu. This email address does not belong to me, and I have never added or authorized it.
My actual email address is shreyagupta02112002 [at] gmail [dot] com, and I am the rightful owner of this account. Since I do not have access to the displayed recovery email, I cannot complete the login process.
I believe my account may have been compromised or the recovery email may have been changed without my permission.
My account details:
Registered Phone Number: 98xxxxxxx74
Correct Email Address: shreyagupta02112002 [at] gmail [dot] com
Unauthorized Recovery Email Displayed: 78*****1 [at] 90 [dot] lu
I have attached a screenshot showing the unauthorized recovery email.
I kindly request that you investigate this issue, remove the unauthorized recovery email, and help me regain access to my Telegram account as soon as possible.
Thank you for your assistance.
Sincerely,
Shreya Gupta
98xxxxxx74
Did u get any reply from
Did u get any reply from Telegram??? I am experiencing the same thing..
Did u get any reply from
Did u get any reply from Telegram??? I am experiencing the same thing..
Hacked telegram
My telegram got hacked from last 10 days they do worst message to to my contact please delete my account or give me account please help
Misuse my account
My account has connected by other device whithout My permission please disconnect the device
My telegram account has been hacked
I don't know how my telegram channel has been hacked
Account is hacked
My telegram account has been hacked. Im not able to login. Login otp is sensitive to one different email which is not main. Kindly deactivate my account. Plz tell me how to solve this problem.
Telegram account hacked
My telegram account has been hacked and I am unable to log in because the verification code is being sent to someone else’s email address. I need to block the person who hacked it from my account and recover my old account as soon as possible.
Account got hacked
Hi team,
My telegram account has been hacked. The hacker set different email id. So, I can't login. I can't login through sms as well.
I request you to urgently investigate this issue and block the unauthorized activity on my account.
Hacked
I don't know how come my telegram account is being hacked and I am pushed out from the app and I'm trying to login again but my number is unable to get logged in and there is a different email address from the hacker which I am unable to get any details for login now what to do I don't know really I tried to message more than 10 times to telegram supported but there is no response at all home to contact it's showing in the system will be responding but there is no response and there is no one to take the accountability or responsibility for recovering the account this is really the most worried thing
My account is hacked by someone with my number
My telegram accounts has been hacked. The hacker set different email id. So, I can't login. I can't login through sms also.
I request you to urgently investigate this issue and block the unauthorized activity on my accounts Please let me know the steps to recover it. I am looking forward to hearing from you.
Hack my account someone
Block my account
I'm not able to get login
I'm not able to get login code
My account has been hacked
Delete my account
My mom number hacked with bad content
My mom telegram account has hacked they kept 2 way verification so it not getting to login can help to delete the account of the number xxxxxx5383
Recover telegram password or account
I dont remember my telegram password and I'm not able to login in my account kindly help me get logged in or recover my account or generate a link for log in
Thankyou
Telegram account not login and password
My telegram account not login I am forget password but not receive code my email ID please help me my important data my telegram account
unable to login as I have forgotten the two step verification
I am unable to login as I have forgotten the two step verification password, please send me recovery mail as I cannot reset the account ...
Recover my old account
Hello my name is aaftab ahmed I forgot my password so my old account is deleted my account is @aaftab8890 please help me to recover my old account
Account hacked
"My Telegram account has been hacked, and I am unable to log in because the verification code is being sent to someone else's email address. I need to block the person who hacked it from my account and recover my old account as soon as possible.
Msg not send in my side
Hello my neam is yogita I send msg to other user in telegram but msg not send pls resolve my complete
Account Frozen
Hello,
My account got frozen sometimes ago and have been trying to get it in solved by messaging telegram and also at the same time reaching out through mail address, and twitter (X). Have try all my possible best pls help me to resolve this issue on my profile.
Username of my account.
@elyfuzzy
I can't login teligram
My account is frz and I can't login in my teligram account login is not available
Telegram account has been hacked
Hi team,
My telegram accounts has been hacked. The hacker set different email id. So, I can't login. I can't login through sms also.
I request you to urgently investigate this issue and block the unauthorized activity on my 2 accounts. Please let me know the steps to recover it. I am looking forward to hearing from you.
Telegram Account had been hacked
My Telegram account has been compromised, and I've noticed an unknown individual sending inappropriate 18+ links to my contacts. Please refrain from clicking on those links, also I'm unable to login to my account using my phone number.So, I can't login. I can't login through sms also.
I request you to urgently investigate this issue and block the unauthorized activity on my 2 accounts. Please let me know the steps to recover it. I am looking forward to hearing from you.
Telegram Premium Account Hacked
My Telegram account linked to phone number +91xxxxxxxxxx has been hacked. I am unable to log in because the verification code is being sent to an unknown email address which does not belong to me. I am not receiving any OTP via SMS or call on my phone number. It appears that the hacker has enabled or changed the email/recovery settings without my permission. I am the rightful owner of this number and account. Kindly disable the unauthorized email and restore access to my account.
I can verify my identity if required. Please assist me urgently as my account may be misused.
Thank you.
ACCES TO MY ACCOUNT
i changed my number recently so i am not able to access my telegram account. PLEASE HELP
My telegram account has been hacked
My telegram account has been hacked. The attacker is using my account to send bad and inappropriate messages to my contacts, which is causing serious distress and damage to my reputation.
I request you to urgently investigate this issue and block the unauthorized activity on my account. Please let me know the steps to recover or secure it. I am looking forward to hearing from you. Regards
Thank you for your immediate attention.
To be password
Tu be password bhul Gaya Hun kripa kar password bataiye
Unbanned my telegram account
Hi telegram team most respected sir my telegram account Banned previous 3 month toh 4 month ago I used telegram account only study purpose I m never ignore your application team service please unbanned my telegram account my final exam documents safe in chat on telegram My telegram account number+91
Telegram account has banned
My telegram account banned My telegram number - +91 XXXXXXXXXX
Please help.I don’t understand why my account was deleted,if I did anything wrong ,please forgive me and unban my account.I will make same this doesn’t happen again.I will always be greatful to you.
My account unbaneed
Submitted by umamahesh on Mon, 27/04/2026 - 3:54pm.
My telegram account has been hacked. The attacker is using my account to send bad and inappropriate messages to my contacts, which is causing serious distress and damage to my reputation.
I request you to urgently investigate this issue and block the unauthorized activity on my account. Please let me know the steps to recover or secure it. I am looking forward to hearing from you. Regards
Thank you for your immediate attention.
unbanned
your phone was banned.
Please sir unblock my group
Username - @D7Dibya
Hello Telegram Support Team,
My 2 groups were banned by mistake.
Group Names:
1. New Lunch earning App
2. New Lunch App
I was running a support community only. I will follow all Telegram TOS.
Please review and unblock my groups.
Thank you.
Recover My Account
Please help me log in to my account.
Login issue
I couldn't login to your telegram account at first verification code to mail was not coming but now I couldn't redirected to the verification code page
Mu email wrong by your
My email ID is shanthasoruban22 [at] gmail [dot] com
This only I used but now automatically change who it's your mistake i want my old telegram id so kindly recovery my id
My telegram account has been
My telegram account has been hacked he will use my account as Miss use please help me to recover
Telegram my account someone login using like hacker
I am already told someone login my account now not terminating also his using hacking his place changing so please help me I want take my account
My account couldn't login myself, otp goes to unknown gmail,
My account couldn't login myself, otp goes to unknown gmail,
How could i retrieve my account, otp was not comming to my mobile number, it was goes unknown mail. id.
How to reset the issue's
My account showing another gmail
My account was not coming to login and its showing another gmail and the coming codes was not coming
Same happened with me. Did
Same happened with me. Did you recover your account?
My account get hacked, email id altered automatically
I could not login my account.
Otp phone pe nahi aa raha h
Phone number pe otp nahi aa rha h phone number
Telegram account hacked
Sir someone has hacked my telegram account. Hello changed the email adress so that I am not be able to access my telegram account. Please block the telegram account on my mobile number 629xxx5045 permanently.
Subject: Urgent: Account Hacked and Recovery Email Changed
My account has been accessed by a hacker and they have changed email addresses in my telegram account. I am unable to login. And someone is sending inappropriate content or links to my contacts. Please
Frozen Account
My account is frozen from past 2days could you please solve this issue.
this number has gone frozen
please slove my issue as early as possible in this number
Telegram hacked
Telegram hacked solved this problem
TELEGRAM CHANNEL UNBAN
I am writing to request the reinstatement of my channel named 'SHIVAM H4CKS.' I have not violated any of Telegram’s terms of service. My channel was banned without any prior warning or reason. Please review my case and restore my channel as soon as possible. Thank you for your time and understanding."
Account Hacked
My telegram account has been hacked. The attacker is using my account to send bad and inappropriate messages to my contacts, which is causing serious distress and damage to my reputation.
I request you to urgently investigate this issue and block the unauthorized activity on my account. Please let me know the steps to recover or secure it. I am looking forward to hearing from you. Regards
Thank you for your immediate attention.
Support Me
I have the same problem with both of my phones. I can't log in; it opened on another phone. Please fix it for me.
My country is Ethiopia.
My telegram account is Frozen
Hy Telegram team my Telegram account got frozen i trying every method but still my telegram account not frozen please help me as soon as possible if i done any mistake in future i not repeat please give me back my account .
My telegram id
Username : Bdshah79
Gmail : suraj19012007 [at] gmail [dot] com
My account in frozen ho gaya hai plz khole dijiye
am writing to request the reinstatement of my channel named 'SHIVAM H4CKS.' I have not violated any of Telegram’s terms of service. My channel was banned without any prior warning or reason. Please review my case and restore my channel as soon as possible. Thank you for your time and understanding."
reply
I'm trying to use my mobile
I'm trying to use my mobile phone number:+918667××××××
But Telegram says it's banned. Please help.
Since this number is connected to all my friends and office colleagues so my telegram account is most important for me.If i have made any mistake then give me a chance to understand telegram teams and
condition and i will never break the rule.
Thankyou
Please help me for Unband Telegram account
My problem is My Telegram account number band please help me for removing the band please help me
Unfrozen my account
Pls request to recover my account
Unfreeze account
Hello,
My Telegram account is currently frozen. I think this happened by mistake.
I use my account only for normal chatting and not for spam or any violations. Please review my account and help me restore access.
Thank you.
Un bann my telegram account
I'm trying to use my mobile phone number:+919642xxxxx
But Telegram says it's banned. Please help.
Since this number is connected to all my friends and office colleagues so my telegram account is most important for me.If i have made any mistake then give me a chance to understand telegram teams and
condition and i will never break the rule.
Thankyou
My phone number is banned on
My phone number is banned on telegram i ueed telegram for study purpose can you remove ban from my phone number as soon as possible
My phone number is banned
My phone number is banned on telegram i ueed telegram for study purpose can you remove ban from my phone number as soon as possible Business& Personal Listings
My Telegram account is blocked
My Telegram account is blocked
Unbanned
My phone number is banned on telegram i ueed telegram for study purpose can you remove ban from my phone number as soon as possible
Banded show ho raha hai
Phone number kyu banded show kr raha hai
Hello Telegram Team, My phone
Hello Telegram Team,
My phone number was banned by mistake.
I did not violate any rules knowingly.
Please review my account and unban my number.
Thank you.
My id hack
Please my ID miss so my Telegram ID room email ID open so my number and my email my Telegram channel please open this my mobile number and my email ID search check this email ID wrong email ID my Telegram channel misuse
Error: #400: PHONE_NUMBER_FLOOD
I'm trying to use my mobile phone number: +9187xxxxxx78 & +9162xxxxxx05 from last 5 days
But Telegram shows an error. Please help.
Error: #400: PHONE_NUMBER_FLOOD
My telegram is band
Hello Telegram Team,
My phone number was banned by mistake.
I did not violate any rules knowingly.
Please review my account and unban my number.
Thank you.
Sur my number is blocked i
Sur my number is blocked i don't know way it is blocked pls recovery my account in that important file's is thre pls recovery the my teligram account my number8**********
My contect no is baned
Iam using Telegram but my Contact No is baned
Number blocked
Sur my number is blocked i don't know way it is blocked pls recovery my account in that important file's is thre pls recovery the my teligram account my
My account baned
My telegram number has been banned please unbanned this no because it has been linked with my study purpose I hope so you can understand
Please help
My telegram number is +91×××××××
I hope so you will fixe it soon and I am waiting for your feedback
Mobile number band kar diya
Mobile number band kar diya hai
Big issue
Hello sir, this is my request, please see it.
Do you think your Telegram app is doing very well?But that's not how it goes. Just look at social media.There are many things that are against you in it. I want to talk about the many things that children who are not even 18 years old do in your app.The things that are being done by children under the age of 18 on your app are very bad. The photos of women at home are very bad. There are some children who enjoy taking pictures of them.
You should take strict action against it or bring a new feature in your app.Don't you have a mother and sisters at home? So when kids come out like this in this society, we'll be afraid to go out and walk around the country.Especially not the people who posted this video. Especially not the people who posted this video. Isn't this what a mother is born from?Telegram is now spreading inappropriate photos of girls and women.
Either you take action against it or block these apps that are spreading like this.Because very inappropriate photos of women are circulating in that group. If you want your app to work well, block these few groups yourself or take action accordingly.Please, I'm just saying something. Please take action against this. Avoid spreading bad images of women on this site.
I hope you will take action against this at least in the next update.
Again I say, please take action against this, I am holding your leg and saying
my telegramme account hacked
my telegramme account hacked by other gmai id
me apne telegramme id ko 9785271xxx no se chala tha
TELEGRAM ACCOUNT HACKED
My Telegram account linked to phone number +91xxxxxxxxxx has been hacked. I am unable to log in because the verification code is being sent to an unknown email address which does not belong to me. I am not receiving any OTP via SMS or call on my phone number. It appears that the hacker has enabled or changed the email/recovery settings without my permission. I am the rightful owner of this number and account. Kindly disable the unauthorized email and restore access to my account.
I can verify my identity if required. Please assist me urgently as my account may be misused.
Thank you.
My account Huck please
My account Huck please recover
Forgot 2 step verification password
My mobile number is XXXXXXX340
My telegram account is two step verification password and I forgot that password so plz recover my account
Reset password
I don't remember my password please give me another option or reset my password
MISTAKENLY FROZEN ACCOUNT
Hey telegram Team by any mistake your system frozen my account. i am 100 percent sure . this is purely a mistake , i generally use telegram for studies an using it since 2020 or may be back.
please look in to this matter
thanking you
vishal
I want login with my phone number
I forgot my telegram linked google account password i signout that account I not able to login that account I forgot that password i want login to my phone number call verification i forgotten gmail id Teddy08g66 [at] gmail [dot] com
Login problem
My telegram app uninstall but after install not received code my account login problem
Recovery chat for channel
Please help me on recovering my telegram account forgotten its two step verification password without losing my chats and data. Thanks
Delete channel recovery
Hi i am vedant wathulkar by mistake delete my all channel please recover my all channel