Tata Capital Customer Care No. 1860 267 6060

Organization: 
Toll free Number(s): 
  • 1800 209 9809 (For Microfinance Business and Rural Individual Loans Only)
All India Number(s): 
  • 1860 267 6060 (For Customer Support, Mon-Sat, 9am-8pm)
  • 75067 56060 (For WhatsApp Support)

IVRS Menu No. 1860 267 6060

Pleasee select your preferred language

  • Press 1 : For service related to your existing consumer finance loan or housing finance loan
  • Press 2 : If you have recently applied for a loan and want to know the status of your application
    • Press 1 : If you have recently applied for an EMI card or personal loan on tata new app
    • Press 2 : If you have recently applied for consumer finance loan from anywhere other than tata new app
    • Press 3 : If you have applied for housing loan
  • Press 3 : To apply for a new loan

Email

  • customercare [at] tatacapital [dot] com (For Customer Care)

Important Links

Important Contact Details

Sr No. Service Contact No. Email
1 For Housing Loan - customercare [dot] housing [at] tatacapital [dot] com
2 For Moneyfy Support 18602661996 moneyfycare [at] tatacapital [dot] com
3 For Motor Finance 18002090188 (Mon-Sat, 9am-7pm) -
4 For Corporate Loan 18602107477 contactcommercialfinance [at] tatacapital [dot] com

SMS Services

  • Send SMS Keyword (Mandatory) <Space> <Last 4 digits of Loan Account Number> to 9705966060 from your registered mobile number
Sr No. Service Keyword Example
(Product <Space> Service)
1 Update Udyam Number UDYAM UDYAM (Space)
<12 DIGIT UAM NUMBER>
(Space) <FULL LAN NUMBER> 
2 Update Udhyog
Adhaar Memorandum
UAM UAM (Space)
<12 DIGIT UAM NUMBER>
(Space) <FULL LAN NUMBER>
3 Loan Account Number LAN LAN
4 Amortization Schedule AMMORT AMMORT (Space) 1234
5 Repayment Schedule REPAYMENT REPAYMENT (Space) 1234
6 Provisional Interest
Certificate*
PROVISIONAL Provisional (Space)1234
7 Final IT Certificate FIC FIC(Space) 1234
8 Loan Statement SOA SOA (Space) 1234
9 Welcome Letter WELCOME WELCOME (Space)1234
10 Overdue EMI
Payment
OEMI OEMI(Space)1234
11 Download Mobile
App
MOBILEAPP MOBILEAPP

For Complaint

Level 1:

  • For any query/complaint, you can contact to the details given below:
    Sr No. Service Contact No. Email
    1 For Retail Loans 18602676060 customercare [at] tatacapital [dot] com
    2 For Corporate & SME Loans 18602107477 contactcommercialfinance [at] tatacapital [dot] com
    3 Microfinance 18002099809 -
    4 Motor Finance Division, Erstwhile TMFL 18002090188 customercare [at] tatacapital [dot] com
  • You can also visit your Nearest Branch .

Level 2:

  • If your query is not resolved, then you can contact Grievance Redressal Officer at the details given below:
    Sr No Service Contact No. Email
    1 Retail Loans / Microfinance 022-69682393 seniorcroretail [at] tatacapital [dot] com
    2 Corporate & SME Loans 022-61828022 crocorporate [at] tatacapital [dot] com
    3 Wealth Management 022-61827834 wealth [at] tatacapital [dot] com
    4 Motor Finance Division, Erstwhile TMFL 022-69682458 gro [dot] motorfinance [at] tatacapital [dot] com
    5 Retail and MFI Loans 022-61070461 seniorcroretail [at] tatacapital [dot] com

Level 3:

  • If your query is still not resolved, then you can contact to the Principal Nodal Officer at the details given below:
    Designation: Principal Nodal Officer
    Contact No.: 022-69682392
    Email: ccro [at] tatacapital [dot] com

Level 4:

  • If your complaint is still not resolved within 30 days or you are not satisfied with the conclusion, then you can contact to the Zone Wise Nodal Officers at the details given below
    Sr No. Centre Zone Name Contact No. Email Address
    (Tata Capital Limited)
    Nodal Officer
    1 South 1 Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry Mr. Vaman N. 080-67733103 vaman [dot] n [at] tatacapital [dot] com No. 82/1, 1st Floor, Krishna Tower, Richmond Road, Opp. Tata Motor Finance, Near Wakf Board, Bengaluru - 560025
    2 South 2 Bangalore 1 & 2 Hospet, Hubli , Mangalore, Hyderabad, Warangal, Vijayawada, Cuddapah, Visakhapatnam, Chennai 1 & 2 Coimbatore, Madurai, Tirunelveli, Cochin, Calicut Mr. Sains Mathew 7559978999 sains [dot] mathew [at] tatacapital [dot] com Kuber's, 2nd Floor, Old No.425, New No.42, Pantheon Road, Egmore, Chennai - 600008, Tamil Nadu
    3 North 1 Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh, Himachal Pradesh, and Rajasthan and State of Jammu and Kashmir Mr. Rahul Kumar 9830403707 rahul [dot] kumar [at] tatacapital [dot] com SCO-4, Sector-16, Faridabad - 121001, Haryana
    4 North 2 Alwar, Rohtak, Jaipur, Ajmer, Jodhpur, Chandigarh, Jammu, Jalandhar, Karnal, Gurgaon, Delhi, Noida, Moradabad, Agra, Lucknow, Kanpur, Allahabad, Varanasi Mr. Akash Tiwari 8655772460 tiwari [dot] akash [at] tatacapital [dot] com Tower-A, 1st Floor, A-217, Sector-62, Noida - 201309, Uttar Pradesh
    5 East 1 West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar, Jharkhand Mr. Sumanta Saha 033-66208994 sumanta [dot] saha [at] tatacapital [dot] com 11th Floor, P S Srijan Tech Park, DN-52, Sector-V, Salt Lake, Kolkata - 700091
    6 East 2 Guwahati-Ulubari, Jorhat Kolkata - Rene Tower, Howrah, Durgapur, Siliguri, Purnea, Muzaffarpur, Patna, Bhubaneshwar, Sambalpur, Dhanbad, Ranchi, Bilaspur, Raipur Mr. Gautam Singh 7488092557 singh [dot] gautam [at] tatacapital [dot] com Jha Niwas, Opposite Yuvraj palace Diversion Road, Doranda, Ranchi - 834002
    7 West 1 Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman and Diu Mr. Roshan Londhe 022-61827365 roshan [dot] londhe [at] tatacapital [dot] com Lodha I-Think Techno Campus Building, Building B, 4th Floor, Off Pokhran Road No 2, Thane (West) 400 607
    8 West 2 Andheri, Nashik, Thane, Nagpur & Nanded, Aurangabad, Kolhapur, Pune & Vashi, Ahmedabad, Rajkot, Bhuj, Vadodara, Surat, Bhopal, Gwalior, Indore, Satna Mr. Prerak Bhargava 9887615040 prerak [dot] bhargava [at] tatacapital [dot] com Office No 308- 311 3rd Floor, Vijay Char Rasta Navrangpura Opposite passport office, Ahmedabad Gujarat - 380009
    Principal Nodal Office
    9 - - Ms. Sona S. Gaharwar 022-61827365 sona [dot] gaharwar [at] tatacapital [dot] com Lodha I -Think Techno Campus Building, Building B, 4th Floor, Off Pokhran
  • Yo can also lodge your complaint online through :

Registered Office

Tata Capital Limited,
11th Floor, Tower A,
Peninsula Business Park,
Ganpatrao Kadam Marg,
Lower Parel,
Mumbai - 400013.

Social Sites

Comments

for update mobile. and mail id

please update my mobile no and mail id- banti0510 [at] gmail [dot] com