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Tata Capital Housing Finance Contact No. 1860 267 6060
Updated on Wednesday, 27 May 2026 - 9:13am
Email
Toll free Number(s):
- 1800 209 9809 (For Microfinance Business and Rural Individual Loans Only)
All India Number(s):
- 1860 267 6060 (For Customer Support, Mon-Sat, 9am-8pm)
- 75067 56060 (For WhatsApp Support)
Website:
Official Website Android App:
iOS App:
IVRS Menu: 1860 267 6060
First Select Your Preferred Language
- Press 1 : For service related to your existing consumer finance loan or housing finance Loan
- Press 2 : If You Have Recently Applied For A Loan And Wants To Know The Status Of Your Application
- Press 1: If you have reccently applied for an EMI card or a personal loan on TATA New app
- Press 2: If you have reccently applied for a consumer finance loan from anywhere other than TATA New app
- Press 3: If you have applied for housing loan
- Press 3 : To Apply For A New Loan
- Press 1: To know about home loan and digital quick cash offers
- Press 2: To know about consumer loan
- customercare [dot] housing [at] tatacapital [dot] com (For Home Loan & Home Equity Customers)
Important Links
Important Emails
| Sr.No. | Service | |
|---|---|---|
| 1 | For Housing Loan | customercare [dot] housing [at] tatacapital [dot] com |
| 2 | For Retail Loan | contactus [at] tatacapital [dot] com |
| 3 | For Corporate Loan | contactcommercialfinance [at] tatacapital [dot] com |
SMS Services
- Send SMS Keyword (Mandatory) <Space> <Last 4 digits of Loan Account Number> to 9705966060 from your registered mobile number
| Sr No. | Service | Keyword | Example (Product <Space> Service) |
|---|---|---|---|
| 1 | Update Udyam Number | UDYAM | UDYAM (Space) <12 DIGIT UAM NUMBER> (Space) <FULL LAN NUMBER> |
| 2 | Update Udhyog Adhaar Memorandum |
UAM | UAM (Space) <12 DIGIT UAM NUMBER> (Space) <FULL LAN NUMBER> |
| 3 | Loan Account Number | LAN | LAN |
| 4 | Amortization Schedule | AMMORT | AMMORT (Space) 1234 |
| 5 | Repayment Schedule | REPAYMENT | REPAYMENT (Space) 1234 |
| 6 | Provisional Interest Certificate* |
PROVISIONAL | Provisional (Space)1234 |
| 7 | Final IT Certificate | FIC | FIC(Space) 1234 |
| 8 | Loan Statement | SOA | SOA (Space) 1234 |
| 9 | Welcome Letter | WELCOME | WELCOME (Space)1234 |
| 10 | Overdue EMI Payment |
OEMI | OEMI(Space)1234 |
| 11 | Download Mobile App |
MOBILEAPP | MOBILEAPP |
For Complaint
Level 1
- For any query/complaint, you can contact at 18602676060 or mail at customercare [dot] housing [at] tatacapital [dot] com .
- Your complaint will be resolved within 7 days.
Level 2
- If your complaint is not resolved then you can contact the grievance redressal officer through the details given below:
Contact No.: 022-69682464 (Mon-Fri, 9:30am-6:30pm)
Email: customerservice [dot] head [at] tatacapital [dot] com
Address: 4th Floor, I think Techno Campus Building B,
Off, 2, Pokhran Rd, Thane, Maharashtra 400607 - You can also fill these Complaint Form available for each level to escalate your complaint.
Level 3
- If your complaint is not resolved then you can contact the grievance redressal officer through the details gievn below:
Contact No.: 022-69682451 (Mon-Fri, 9:30am-6:30pm)
Email: gro [dot] housing [at] tatacapital [dot] com
Address: 17th Floor, B Wing, Peninsula Business Park,
Ganpatrao Kadam Marg Lower Parel | Mumbai 400 013
Level 4
- If your complaint is not resolved then you can contact the managing director through the details given below:
Email: mdtchfl [at] tatacapital [dot] com
Address: 11th Floor, A Wing, Peninsula Business Park,
Ganpatrao Kadam Marg Lower Parel, Mumbai 400 013
Level 5
- If your complaint is still not resolved within 30 days, then you can lodge your complaint through the National Housing Bank (NHB) .
Registered Office
Tata Capital Housing Finance Limited,
11th Floor, Tower A, Peninsula
Business Park, Ganpatrao Kadam
Marg, Lower Parel, Mumbai - 400013.
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