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Tamilnad Mercantile Bank Customer Care No. 1800 425 0426
Updated on Saturday, 22 November 2025 - 4:57pm
Email
Organization:
Tamilnad Mercantile Bank Ltd. Toll free Number(s):
- 1800 425 0426 (For Mobile/Online Banking/ATM Card Services, 24x7)
- 1800 419 9950 (To Block Credit Card)
- 1930 (For Cyber Police Helpline)
All India Number(s):
- 9842 461 461 (For Mobile/Online Banking/Credit Card Services, 8am-10pm)
- 044-2622 3106 (To Report ATM Card Lost, 8am-10pm)
- 044-2622 3109 (Alternate No. To Report ATM Card Lost, 8am-10pm)
- 928 211 2225 (For WhatsApp Banking)
- 92119 37373 (Missed Call No. To Check Account Balance)
- 92119 47474 (Missed Call No. To Check Last 5 Transactions)
- 84679 74343 (Missed Call No. To Block ATM/Debit Card)
International Numbers:
+91-044-2813 1028 (International Banking Division)
Website:
Official Website
iOS App:
TMB MBank
iOS App:
TMB Digilobby
Android App:
TMB MBank
Android App:
TMB Digilobby IVRS Menu: 1800 425 0426
Choose Your Prefered language.
- Press 1 - If you are an NRI customer.
- Press 2 - For others.
- Press 1- For account related services.
- Press 2- For internet banking related services.
- Press 3- For ATM card related services
- Press 4- For Mobile banking related services.
- Press 5- For UPI related services
- Press 6- For Credit Card related services.
- Press 7- To know about banking product
- Press 9-To speak to the customer care executive
- customerservice [at] tmbank [dot] in (For Customer Support)
- customerservice [at] tnmbonline [dot] com (For Alternate Customer Support)
Important Links
Note: These are Tamilnad Mercantile Bank's official contact numbers. For your safety, the bank will only call you from numbers starting with 91-1600318426 , 91-1600308426.
Contact Support
| Sr No. | Department | Contact No. | |
|---|---|---|---|
| 1 | For Customer Support | 044-69173300, 044-69173500 to 044-69173599, 8069265000, 8069265100 |
- |
| 2 | TMB-DPS Cell | 044-28130552, 044-28131574 | dps [at] tmbank [dot] in |
| 3 | TMB-Internet Banking | 0461-2383325, 0461-2383326, 0461-2383327 | econnect [at] tmbank [dot] in |
| 4 | TMB-CreditCard Related Queries | 0461-2383346 | creditcardcell [at] tmbank [dot] in |
| 5 | TMB-Mobile Banking | 0461-2383325, 0461-2383326, 0461-2383327 | mobile_banking [at] tmbank [dot] in |
| 6 | Fraud Related Queries | 0461-2383313, 0461-2383314 | frm [at] tmbank [dot] in |
| 7 | To Block Credit card | 18004199950 | - |
| 8 | NRI Help Desk | - | nricell [at] tmbank [dot] in |
Regional Offices
| Sr.No. | District/State | Name | Contact Details | Address | Fax No. |
|---|---|---|---|---|---|
| 1 | Ahmedabad | Ahmedabad Regional Office | 9099935390, 079-26445710(R), 079-26445711, 079-26445712, 079-26305020 |
2-B, Wall Street, First Floor, Opp. Orient Club, Besides Jungle Book Restaurant | - |
| 2 | Karnataka | Bengaluru (Bangalore) Regional Office | 080-22873435, 080-22873425, 080-22873427, 080-22873428, 080-22873429, 080-22873430 |
19-F, 1st Floor, Abhinay Theatre Complex, B.V.K Iyengar Road | - |
| 3 | Chennai | Chennai Regional Office | 044-26210032, 044-26218579, 044-26209650, 044-26209949, 044-26224642, 044-26286755, 044-28341960, 044-28343090 |
45, Pulla Avenue, East Block | 044-26210133 |
| 4 | Chennai | Chennai Service | 044-25360193, 044-25360194, 044-25360195, 044-25380912, 044-25360190 |
1/4-6, Francis Joseph Street, Shreyas Towers, 2nd Floor | - |
| 5 | Coimbatore | Coimbatore Regional Office | 0422-2542486, 0422-2544100 0422-2542490, 0422-2542591, 0422-2392665, 0422-2605855 |
540, D.B.Road, First Floor | 0422-2542488 |
| 6 | Chennai | Currency Chest - Chennai | 044-26411131, 044-26222251, 044-26203967, 044-29570351 | Plot No. 4923, AC-16, 2nd Avenue | 044-26203967 |
| 7 | Coimbatore | Currency Chest - Coimbatore | 0422-2412233, 9578730888 | 11, Church Road | - |
| 8 | Madurai | Currency Chest - Madurai | 0452-2338304, 0452-2338384 0452-2338305, 0452-2539177, 0452-2338305 |
222 / 2, South Veli Street | - |
| 9 | Thoothukudi | Currency Chest - Pudukottai | 9524085210, 0461-2271607, 0461-2271608, 0461-2271609 | 4/67, North Street | - |
| 10 | Andhra Pradesh | Hyderabad Regional Office | 040-27816880, 040-27895655, 040-27895658 | 102, 103 and 124, Chenoy Trade Centre,1st Floor, Park Lane, S.D. Road | 040-27895657 |
| 11 | Chennai | Information Technology Department Chennai | 044-26202384, 044-26202416, 044-26223084, 044-26223115, 044-26223116, 9659543444, 9659643444, 044-26567677, 044-26223106, 044-26223109, 044-26223225, 044-26202413 |
Plot No. 4923, AC-16, 2nd Avenue, Second Floor | - |
| 12 | Thoothukudi | Inspection Department Thoothukudi | 0461-2329867, 0461-2337053, 0461-2320345 (E) | 167, Victoria Street, II Floor, Opp. Lane to Head Post Office | 0461-2337053 |
| 13 | Chennai | International Banking Division | 044-28131023, 044-28131028 044-28131082, 044-28131083 044-28131056, 044-28131017, 044-28131032 |
269/2-4, Avvaishanmugham Road | - |
| 14 | Thoothukudi | Registrered Office / Administrative Office | 0461-2321929, 0461-2321932, 0461-2323867, 0461-2325831 | 57, V.E. Road | 0461-2321178 |
| 15 | Chennai | RTGS Cell Funds Department | rtgs [at] tmbank [dot] in | D.No.269/2-4,First Floor, V.P.Raman Salai, Lloyds Road, Royapettah, Chennai - 600 014. | |
| 16 | Madurai | Madurai Regional Office | 0452-2532392, 0452-2520957, 0452-2534148, 0452-2534934, 0452-2536983 |
30, Besant Road | 0452-2532392 |
| 17 | Thane | Mumbai Regional Office, Navi Mumbai | 022-27669236, 022-27669021, 022-27669237, 022-27666119, 022-27703150 |
Unit No. 4, Banking Plaza, APMC Market, Sector 19 | 022-27899209 |
| 18 | Salem | Salem Regional Office | 9842124418, 0427-2311156, 0427-2417980, 0427-2311157, 0427-2311158 |
105, Ramakrishna Road, First Floor, Near Anna Bus Depot | - |
| 19 | Kanyakumari | Staff Training College | 04652-227713, 04652-231780, 04652-225755 | 229-A, Charles Miller Street, Second Floor, College Road | 04652-227713 |
| 20 | Kerala | Thiruvananthapuram Regional Office | 9447234402, 0471-2494904, 0471-2494924, 0471-2494934, 0471-2494954 |
First Floor, Kuraisha Plaza, T.C. 54 / 2(4), (5), (6), (7), Pappanamcode | - |
| 21 | Thoothukudi | Thoothukudi Regional Office | 0461-2326048, 0461-2300450, 0461-2326046, 0461-2326203, 0461-2339763, 0461-2326201, 0461-2326202, 0461-2320119, 0461-2339061 |
14F and G, Mani Nagar, Palayamkottai Road | 0461-2326048 |
| 22 | Tamilnadu | Tiruchirapalli Regional Office | 9095299099, 0431-2581399, 0431-2551399, 0431-2741064, 0431-2744062, 0431-2741012, 0431-2741582 |
PL.A, Kanagu Towers, 11th Cross, Second Floor | 0431-2591582 |
Grievance Redressal
Level 1
- If you have any complaint or query, you can call at 18004250426, 9842461461 and email complaints [at] tmbank [dot] in, customerservice [at] tmbank [dot] in
- You can also lodge your complaint online through grievance portal.
- For ATM related query you can fill this Form.
Level 2
- If you are not satisfied with the result of above level , you can contact to Nodal officers which are given below:
Sr No. Designation /Contact ID Contact/Email 1 Deputy Vice President, Operations and Service (Tamilnadu State) agmosd [at] tmbank [dot] in 2 Regional Manager, Hyderabad Region hyderabad_region [at] tmbank [dot] in 3 Regional Manager, Mumbai Region mumbai_region [at] tmbank [dot] in 4 Regional Manager, Bangaluru Region bengaluru_region [at] tmbank [dot] in 5 Regional Manager, Thiruvananthapuram Region thiruvananthapuram_region [at] tmbank [dot] in 6 Regional Manager, Ahmedabad Region ahmedabad_region [at] tmbank [dot] in
Level 3
- If your query is still not resolved, or you are not satisfied with the resolution given in above level, then you can also contact to the principal nodal officer detail given below:
Contact No.: 0461-2325449
Address: Tamilnad Mercantile Bank Limited
57, V.E. Road, Tuticorin, Tamilnadu,
India. Zip: 628 002.
Level 4
- If your not satisfied with the response, you can directly approach to the RBI Ombudsman or you can lodge your complaint through Complaint Management System (Portal).
NRI Desk Offices
| Sr No. | Area | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Ernakulam | +91-484-2364791 9846233363 |
nridesk [at] tmbank [dot] in | 64/3334-A, Chittoor Road, Kacherippady, Ernakulam -682018, Kerala State. |
| 2 | Mumbai | +91-22-27839208 | nridesk_mumbai [at] tmbank [dot] in |
Unit No.4, 1st Floor, |
| 3 | NRI Cell | +91-44-28133714 9524215678 |
nricell [at] tmbank [dot] in | 3rd Floor, No.269/2-4, Avvai Shanmugam Road, Royapettah, Chennai-600014 |
Form Centre
Head Office
Tamilnad Mercantile Bank Limited,
57, Victoria Extension Road, Shanmugapuram,
Thoothukudi, Tamil Nadu 628003
Contact No.:: 0461-2321382, 0461-2321929, 0461-2321932
Email: mdoffice [at] tmbank [dot] in
Comments
I'm Abisha..... Customor of your bank palliyadi branch...
I want to complaint the manager and the officials including watchman of the tamilnad mercantile bank thuckalay.... Always they are exercising brutal service... They doesn't care about customers concerns.... Manager also insulting who complain about the brutal service... I satisfied thikkanamcode and palliyadi branch service....i saw the best service everywhere excluding thuckalay branch.... Please take the actions regarding to this....and save the good name for the longer times more... Thank u
Amount debited
Pls refund my money
Complaint
I'm Pravin Raja customer of your bank in Kalugumalai branch, Kovilpatti .
This Kalugumalai branch is very very bad condition , manager very bad habits to all customers , customers are very unsatisfied , please taken this situation and inform Kalugumalai branch manager.. all peoples are angry with our branch manager ..