Emails

• creditcardcell [at] tmbank [dot] in (credit card queries)
• complaints [at] tmbank [dot] in (complaints)
• customerservice [at] tmbank [dot] in (Customer Care)

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Important Links

• Complaint Form
• Credit Card Online Registration
• Branch Locator

Complaints/ Grievances

1. For any grievances/ suggestions or any complaint contact the Branch Manager or lodge the complaint in writing to the Branch Manager.
2. In case complaint not resolved or redressed within reasonable time, contact General Manager (PD & RM Department) at the address:
   
   • Tamilnad Mercantile Bank Limited
     57, V.E. Road, Tuticorin, Tamilnadu,
     India. Zip: 628 002
     1800 425 0426/ 9842461461
     Email: customerservice [at] tmbank [dot] in
3. Online Complaint Form
4. In case complaint not redressed within reasonable time or need further explanation contact Nodal Officers at Regional Level from the following list
   

   Region	Officer Name (Regional Manager)	Email
   Hyderabad	Shri.J.Natarajan	hyderabad_region [at] tmbank [dot] in
   Mumbai	Shri.P.Jebananth Julius	mumbai_region [at] tmbank [dot] in
   Chennai	Shri D. Ramesh	chennai_region [at] tmbank [dot] in
   Tirunelveli	Shri K. Ganesh Kumar	tirunelveli_region [at] tmbank [dot] in
   Madurai	Shri R. Gouthaman	madurai_region [at] tmbank [dot] in
   Coimbatore	Shri M. Ramanathan	coimbatore_region [at] tmbank [dot] in
   Thoothukudi	Shri J. Sundaresh Kumar	thoothukudi_region [at] tmbank [dot] in
   Bangaluru	Shri. G. Ganesan	bengaluru_region [at] tmbank [dot] in
   Tiruchirapalli	Shri.T.Earnest Vasiharan	trichy_region [at] tmbank [dot] in
   Thiruvananthapuram	Shri.C.Venkatesan	thiruvananthapuram_region [at] tmbank [dot] in
   Salem	Shri J. Surendrabalaji	salem_region [at] tmbank [dot] in
   Ahmedabad	Shri.J.Lakshmi Prakash	ahmedabad_region [at] tmbank [dot] in

TMB Credit Card Cell

Tamilnadu Mercantile limited
269/2-4 Avvai shanmugham salai,
royapettah Chennai, tamilnadu,
India. Zip : 600 014
044-28131028/ 044-28131029
Email: ibd [at] tmbank [dot] in