Email

• customerservice [at] tmbank [dot] in (For Customer Care)
• creditcardcell [at] tmbank [dot] in (For Credit Card Queries)

Important Links

• Application Form
• Branch Locator
• ATM Center

Important Contact Details

Grievance Redressal

Level 1

• For any query/complaint, you can contact at 18004199950 or mail at customerservice [at] tmbank [dot] in .
• You can also visit your nearest Branch Location .

Level 2

• If your query is not resolved, then you can contact at the detail given below:
  Timings: 8am-10pm, All days
  Contact No.:18004250426, 9842461461
  Email: customercare [at] tmbank [dot] in
  Address: Tamilnad Mercantile Bank Limited
  57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.

Level 3

• If your query is not resolved, then you may also approach to the principal nodal officer at the detail given below:
  Designation: Executive Vice President
  Name: Shri.P.R.Ashok Kumar
  Contact No.: 0461-2325449, 9677311193
  Address: Tamilnad Mercantile Bank Limited
  # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
• If you are still not satisfied with the resolution given, then may also approach to the nodal officers at the details given below:
  

  Sr No.	Designation	Email
  1	Deputy Vice President, Operations and Service (Tamilnadu State)	agmosd [at] tmbank [dot] in
  2	Regional Head, Hyderabad Region	hyderabad_region [at] tmbank [dot] in
  3	Regional Head, Mumbai Region	mumbai_region [at] tmbank [dot] in
  4	Regional Head, Bengaluru Region	bengaluru_region [at] tmbank [dot] in
  5	Regional Head, Thiruvananthapuram Region	thiruvananthapuram_region [at] tmbank [dot] in
  6	Regional Head, Ahmedabad Region	ahmedabad_region [at] tmbank [dot] in

Level 4

• You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal .