Home › Standard Chartered Bank › This Page

Standard Chartered Bank Credit Card Customer Care No.

Updated on Thursday, 6 November 2025 - 11:59am
Company Name: 
Toll free Number(s): 
  • 1800 258 6465 (For Unauthorised/Suspicious Transaction, 24*7)
  • 1800 102 4734 (Alternate No. For Unauthorised/Suspicious Transaction)
Website: 
Official Website
For Credit Card
Android App: 
SC Mobile India
iOS App: 
SC Mobile India

IVRS Menu: 1800 258 6465/ 1800 102 4734

  • Note : Only calls related to unauthorised/suspicious transaction will be answered here.
    • Press 1 : For Credit card.
    • Press 2 : For Debit card.
  • Press * : For any other information.
    • Press 1 : If you hold existing relationship with STB.
    • Press 2 : For application related query.

Email

  • card [dot] services [at] sc [dot] com (For Card Queries)
  • customer [dot] care [at] sc [dot] com (For Customer Care)

Important Links

Helpline Numbers

Dial the STD code of the city to call on the numbers given below
Example: If in Mumbai, write 022 + number.

Sr No. Location Contact No.
Personal Banking (8am-8pm)
Emergency services such as lost card reports, unauthorized transactions, and stop payments are available 24/7. Login to Official website for self-help options.
1 Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 66014444, 39404444
2 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. 6601444
3 Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. 3940444, 6601444
4 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66014444, 011-39404444
5 Jalgaon 022-66014444, 022-39404444
6 Guwahati, Cuttack, Siliguri 033-66014444, 033-39404444
7 Mysore 080-66014444, 080-39404444
8 Thiruvananthpuram, Vishakhapatnam 044-66014444, 044-39404444
9 Proddatur 040-66014444, 040-39404444
Premium Banking (24*7)
10 Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Pune 66011500, 39401500
11 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. 6601150
12 Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. 3940150, 6601150
13 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66011500, 011-39401500
14 Jalgaon, Thane 022-66011500, 022-39401500
15 Guwahati, Cuttack, Siliguri 033-66011500, 033-39401500
16 Mysore 080-66011500, 080-39401500
17 Thiruvananthpuram, Vishakhapatnam 044-66011500, 044-39401500
18 Proddatur 040-66011500, 040-39401500
Priority Banking (24*7)
19 Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Delhi, Pune 66012424, 39402424
20 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. 6601242
21 Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. 3940242, 6601242
22 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66012424, 011-39402424
23 Jalgaon, Thane 022-66012424, 022-39402424
24 Guwahati, Howrah, Siliguri 033-66012424, 033-39402424
25 Proddatur 040-66012424, 040-39402424
Business Banking
26 Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 66011616, 39401616
27 Allahabad, Amritsar, Bhubaneshwar, Ernakulam, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara 66011616
28 Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat 39401616, 66011616
29 Gurgaon, Noida, Dehradun, Saharanpur 011-66011616, 011-39401616
30 Jalgaon 022-66011616, 022-39401616
31 Guwahati, Siliguri 033-66011616, 033-39401616
32 Mysore 080-66011616, 080-39401616
33 Thiruvananthpuram, Vishakhapatnam 044-66011616, 044-39401616
34 Proddatur 040-66011616, 040-39401616
35 Toll Free Number 180030001616

Grievance Redressal

Level 1

  • For any query/complaint, you can contact at the details mentioned below:
    Email: customer [dot] care [at] sc [dot] com
    Address: Standard Chartered Bank Customer Care Unit
    19, Rajaji Salai Chennai 600 001
  • Or you can fill this Complaint Form .
  • You can also visit to your nearest Branch Location .

Level 2

  • If your query is not resolved, then you can also mail at head [dot] service [at] sc [dot] com .
  • Your query will be resolved within 5 working days.

Level 3

  • If you are still not satisfied, then you may also approach to the Prinicipal Nodal/Nodal Officer at the details mentioned below:
    Designation: Principal Nodal Officer
    Contact No.: 080-42896718, 080-28089025, 080-66696718
    Email: principal [dot] nodalofficer [at] sc [dot] com , nodal [dot] officer [at] sc [dot] com
  • Your query will be resolved within 5 working days.

Level 4

  • If your query is not resolved by the resolution given at the above levels, then you can also contact at the details given below:
    Email: crpc [at] rbi [dot] org [dot] in
    Address: Centralised Receipt and Processing Centre,
    Reserve Bank of India, 4th Floor, Sector 17,
    Chandigarh - 160017
  • If your query is still not reoslved within one month, then you can also lodge your complaint online through Address And Area of Operation of RBI Ombudsman or through Complaint Management System (CMS) Portal .

Form Center

Head Office

Standard Chartered Bank,
Crescenzo C-38/39 'G' Block
Bandra Kurla Complex Bandra East Mumbai 400 051 India
Contact No.: 022-61157000 
Email: customercare [dot] business [at] sc [dot] com (Business Banking)

Parent Article: 
Standard Chartered Bank Customer Care No. 1800 258 6465

Comments

Fri, 14/07/2023 - 11:56am — Anmol Salunke (not verified)

Bunch of rascals and itiots

Bunch of rascals and itiots with no working ethis or responsibility

Mon, 30/11/2020 - 11:57am — Nigesh John (not verified)

VERY IODIOTIC, POOR AND

VERY IODIOTIC, POOR AND PATHETIC HECKING SERVICE

Mon, 15/07/2019 - 10:54pm — Deepak sharma (not verified)

Not support for sc bank

We are trying to customer cure numbers but any body didn't give the proper response.very poor service...

Tue, 11/06/2019 - 4:24pm — rangaprakassh (not verified)

loaan details

I need the loan details of repayment which I have taken from your bank