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Standard Chartered Bank Credit Card Customer Care Numbers

Updated on Monday, 1 February 2021 - 5:22pm
Company Name: 
Toll free Number(s): 
  • 1800 2586 465 (Calls related to unauthorised/suspicious transactions)
  • 1800 1024 734 (Alternate to suspicious transactions)
Website: 
Official Website

Email

  • customer [dot] care [at] sc [dot] com
  • card [dot] services [at] sc [dot] com (Credit Card Disputes)

Important Links

Phone Banking No.

Timing : 7.00 a.m. to 11.00 p.m. 

Location Contact No.
Ahmedabad, Bangalore,
Chennai, Delhi, Hyderabad,
Kolkata, Mumbai, Pune		 (Std code)-66014444
(Std code)-39404444
Allahabad, Amritsar, Bhopal,
Bhubaneswar, Chandigarh,
Cochin / Ernakulam, Coimbatore,
Indore, Jaipur, Jalandhar,
Kanpur, Lucknow, Ludhiana,
Nagpur, Patna , Rajkot,
Surat, Vadodara
Gurgaon, Noida
Jalgaon, Guwahati, Cuttack,
Mysore, Thiruvananthpuram,
Vishakhapatnam, Mathura,
Proddatur, Dehradun, Saharanpur		 1800 345 1000
(For domestic dialing
within India only)
Siliguri 1800 345 5000
(For domestic dialing
within India only)

Block Lost or stolen Credit Card

Follow the below steps to report a lost or stolen credit card:

  • Step 1: Log in to Online Banking or SC Mobile
  • Step 2: Select “Help & Services”
  • Step 3: Go to “Card Management” and
    select “Report Lost/Stolen Card”
  • Step 4: Follow the instructions on the screen
  • Step 5: Upon completion, your card will be blocked
    and a replacement card will be sent to your registered mailing address

Grievance Redressal Mechanism

Levels Process
Level 1 Call Phone Banking Help line
Email at : customer [dot] care [at] sc [dot] com or
write to below address
Standard Chartered Bank,
Customer Care Unit ,
19, Rajaji Salai,, Chennai 600 001
Level 2 If level 1 response is unsatisfactory,
then write to Head [dot] Service [at] sc [dot] com
You will get response within 5 working days
Level 3 In case level 2 resolution is not satisfactory,
then you can write to?
Principal Nodal Officer,
Standard Chartered Bank,
19, Rajaji Salai, Chennai - 600001 Or
Email at : Principal [dot] NodalOfficer [at] sc [dot] com
The complaint will be responded
within 5 working days.
Phone No: 080-42896718 / 080-28089025
Email : Nodal [dot] Officer [at] sc [dot] com
Final In case you are not satisfied with the
response or have not received a response
from the bank within a month, you can file a
complaint before the Banking Ombudsman. 

Address :

Standard Chartered Bank
19, Rajaji Salai
Chennai 600 001

Parent Article: 
Standard Chartered Bank Customer Care No. 1800 2586 465

Comments

Fri, 14/07/2023 - 11:56am — Anmol Salunke (not verified)

Bunch of rascals and itiots

Bunch of rascals and itiots with no working ethis or responsibility

Mon, 30/11/2020 - 11:57am — Nigesh John (not verified)

VERY IODIOTIC, POOR AND

VERY IODIOTIC, POOR AND PATHETIC HECKING SERVICE

Mon, 15/07/2019 - 10:54pm — Deepak sharma (not verified)

Not support for sc bank

We are trying to customer cure numbers but any body didn't give the proper response.very poor service...

Tue, 11/06/2019 - 4:24pm — rangaprakassh (not verified)

loaan details

I need the loan details of repayment which I have taken from your bank