Sony Home Theatre Customer Care

Company Name: 
Toll free Number(s): 
  • 1800 103 7799 (Contact Support, 9am to 7:30pm)
All India Number(s): 
  • 011-6600 6600 (For General query)

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Important Links

Warranty

  • One year of warranty provide by the company. Warranty will
    be valid only when this Warranty Card and original Purchase
    Invoice are presented together for service.
  • This Warranty shall not cover any damages resulting from
    unauthorised adaptations or adjustments to the product.
  • This Warranty does not cover any external accessories (such as
    battery, cable, carrying bag etc.) mentioned in the operating instruction
    manual supplied with this product or any cosmetic parts.
  • For more information please read.

Head office

A - 18, Mohan Co-operative
Industrial Estate, Mathura Road
New Delhi - 110044
Ph: 011-66006600
Fax: 011-26959141
011-26959142

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Comments

Clarification of SONY 5.1 Channel

Dear Sir
I have a clarification and can you clear it to me :

Recently I bought a Home Theatre Sony 5.1 Channel, & I am using NIKAI TELEVISON :

01. My TV has 3 HDMI Option (but without ARC) & no option for OPTICAL OPTION OUT
02. My Home Theatre Sony has 1 with ARC & OPTICAL (Model # HT-S500RF)

My question is : is it possible I can connect from my TV HDMI Normal (without ARC) to Home Theatre HDMI with ARC – it will work 5.1 with good perfection or not (if not : what device I have to buy like ARC AUDIO EXTRACTOR etc…)

Repairing of Sony Home Theatre modelHTM55

My Sony Home Theatre model HTM55 is delivering some spark /TIk TIk sound . Warranty period is now over. Please send technician to repair .it. My address: : Flat no.-A/5, Bank of India Colony, Sector-13, Nerul (East), Navi Mumbai-400706.
Regards
vijay Kumar Jaiswal

New home theatre installation

Hai very bad experience from sony demo technical teem.no time commitment.they are looking like customer are bagger.so many times calling from customers side.there is no movement.....it's very bad behaviour from total sony teem also.i did buy my home theatre last 5 days before..still I am not unboxing. because of warranty reason.so I feed very very bad experience from sony...........

Service department

Give me number of service centre indore

Delivered damaged system Home theatre

Pendrive slought damaged.Does not cover under warranty.was delivered on 13.9 The pendrive slought was used recently first time.Complained to company after inspection Engineer told it can be repaired on chargeable basis only he was not ready to repair under warranty as it was delivered in tht condition onlythe company should take responsibility.

Bad perfomance of home theatre sony

I bought this product because of hearing good quality sound in the showroom ,but I fitted in my home performance is very bad ..I don't know the reason..pls clarify.main is sub woofers is not working properly...

Thankyou