SMC Insurance Customer Care No. 1800 2666 3666

Toll free Number(s): 
  • 1800 2666 3666 (For Contact Support)
All India Number(s): 
  • 70489 44128 (SMS For Getting Insurance Quotes)
  • 88266 90690 (For WhatsApp Support)

IVRS Menu: 1800 2666 3666

  • Press 1 : If you are a existing customer.
  • Press 2 : If you are a channel partner or POS.
  • Press 3 : If you have to buy a new policy.
  • Press 4 : For MISP (Motor Insurance Service Provider).
  • Press 5 : For technical support.
  • Press 8 : To go back to the main menu.
  • Press 9 : To speak to customer care executive.

Emails

  • smc [at] smcinsurance [dot] com (For Support)
  • poshelpdesk [at] smcinsurance [dot] com (For Query)

Install App

Important Link

SMS Service

To receive insurance quotes via SMS, text your vehicle registration number (e.g., MH01AB1234) to 7048944128.

Grievance Redressal Procedure

Level 1

  • If you have any query/complaint against your insurance company, then you can contact at:
    Toll Free No.: 1800-26663666
    Contact No.: 011-66222266
    Email: smc [at] smcinsurance [dot] com
    Address: SMC Insurance Brokers Pvt. Ltd.
    Parsvnath Metro Mall, Pratap Nagar,
    Near Pratap Nagar Metro Station, New Delhi -110007
  • You will get the response within 1 day (Mon-Sat).

Level 2

  • If your query/complaint is still not solved by the insurance company or if you did not receive any response within a given time period of 15 days, then you can contact to the Grievance Redressal Cell:
    Contact No.: 15255 or 18004254732 (Toll Free No. of IRDAI)
    Email: complaints [at] irdai [dot] gov [dot] in
  • You can also lodge your complaint through online portal of Insurance Regulatory and Development Authority Of India(IRDA) .

Corporate Office

SMC Insurance Brokers Pvt. Ltd.,
Parsvnath Metro Mall, Near Pratap Nagar
Metro Station, Pratap Nagar, New Delhi-110007
Contact No.: 011-66222266

Registered Office

SMC Insurance Brokers Pvt. Ltd.,
11/6B, Shanti Chamber, Pusa Road, New Delhi-110005
Contact No.: 011-30111000

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