SMC Trading Customer Care No. 1800 11 0909

Organization:

smctradeonline.com

Toll free Number(s):

1800 11 0909 (For Customer Support, Mon-Fri, 10am-7pm)

All India Number(s):

011-6607 5200 (Alternate Customer Support, Mon-Fri, 10am-7pm)

Website:

Official Website

iOS App:

SMC Ace

Android App:

SMC Ace: Demat, Stocks & IPO

IVRS Menu:

IVRS Menu: 1800 11 0909	IVRS Menu: 011-6607 5200
Select your preferred language Press 1: If you are an existing customer Press 1: If you want to place a trade order Press 1: For equity trade Press 2: For commodity trade Press 2: For mutual fund NIT Press 3: To talk to a customer care executive Press 2: To know more about product and services Press 3: For research support	Select your preferred language Press 1: If you want to speak to technical support executive Press 2: If you want to speak to the customer care executive Press 3: If you want to speak SMC online back office support Press 4: If you have account opening related queries Press 5: If you have Deluxe related queries

IVRS Menu: 1800 11 0909

IVRS Menu: 011-6607 5200

Select your preferred language

Press 1: If you are an existing customer
- Press 1: If you want to place a trade order
  - Press 1: For equity trade
  - Press 2: For commodity trade
- Press 2: For mutual fund NIT
- Press 3: To talk to a customer care executive
Press 2: To know more about product and services
Press 3: For research support

Select your preferred language

Press 1: If you want to speak to technical support executive
Press 2: If you want to speak to the customer care executive
Press 3: If you want to speak SMC online back office support
Press 4: If you have account opening related queries
Press 5: If you have Deluxe related queries

Email

smc [dot] care [at] smcindiaonline [dot] com (For Customer Care)
contact [at] smctradeonline [dot] com (For General Query)

Important Links

SMS Service

Send SMS "SMC HELP" to 56677 from your registered mobile number

Other Emails

Sr No.	Service	Email
1	For Complaints	igc [at] smcindiaonline [dot] com
2	For Helpdesk Support	helpdesk [at] smctradeonline [dot] com
3	For Cyber Security	cyberincidentsmc [at] smcindiaonline [dot] com
4	For Product related Queries	productteam [at] smcinvestments [dot] co [dot] in

For Complaint

Level 1:

For any query/complaint you can mail at smc [dot] care [at] smcindiaonline [dot] com .
You can also fill this Complaint Form .

If your query is still not resolved then you can also contact at the details given below:

Sr. No.	Department	Name	Contact/Extn. No.	Email	Address
Working Hours: 10am-7pm (Same For All)
1	Customer Care	Mr. Rohit Chhabra	1800110909	igc [at] smcindiaonline [dot] com	11/6B, Shanti Chamber, Pusa Road, New Delhi - 110005
2	Head of Customer Care	Ms. Monika Kumar	011-30111000 (Extn. 666)	monika [at] smcindiaonline [dot] com	11/6B, Shanti Chamber, Pusa Road, New Delhi - 110005
3	DP Compliance Officer (HO - New Delhi)	Mr. Dev Roy Chowdhary	011-30111333 (Extn. 7631)	dp [at] smcindiaonline [dot] com	8B, Netaji Subhash Marg, Daryaganj, New Delhi - 110002
4	DP Compliance Officer (Mumbai)	Ms. Divya Pramod	022-67341600 (Extn. 1626)	dp [dot] mumbai [at] smcindiaonline [dot] com	A-401-402, Lotus Corporate Park, Graham Firth Steel Compound, Western Express Highway, Goregaon (W), Mumbai - 400063, Maharashtra
5	DP Compliance Officer (Kolkata)	Mr. Sanket Bera	033-66127000 (Extn. 7036)	dp [dot] kolkata [at] smcindiaonline [dot] com	18, Rabindra Sarani, Poddar Court, Gate No. 4, 5^th Floor, Kolkata - 700001, West Bengal
6	Chief Compliance Officer	Mr. Vikas Sethi	011-30111000 (Extn. 340)	vikassethi [at] smcindiaonline [dot] com	11/6B, Shanti Chamber, Pusa Road, New Delhi - 110005
7	CEO	Mr. Ajay Garg	011-40753333	ceo [at] smcindiaonline [dot] com	11/6B, Shanti Chamber, Pusa Road, New Delhi - 110005

Level 2:

If your query is still not resolved or you are not satisfied with the resolution provided in above levels, then you can lodge your complaint online through the following portals given below:

NRI Contact Details

Sr No.	Location	Contact No.	Email	Address
1	New Delhi	9717091053	nridesk [at] smcindiaonline [dot] com	SMC Global Securities Ltd 11/6B, Shanti Chamber Pusa Road, New Delhi - 110005
2	Gujarat	7486041438	smc [at] smcifsc [dot] com	SMC Global IFSC (Pvt) Ltd Unit No. 222, 2^nd Floor, Signature Building, Block No. 13B, Road 1C, Zone-I, Gift-SEZ, Gift City, Gandhinagar, Gujarat - 382355

Office Addresses

Timing: Mon-Fri, 8am-8pm, Sat, 8am-4pm

Sr No.	Location	Contact Detail	Address
1	Corporate Office	011-30111000, smc [dot] care [at] smctradeonline [dot] com	SMC Global Securities Ltd 11/6B, Shanti Chamber Pusa Road, New Delhi - 110005
Regional Office
2	Mumbai	022-67341600, 022-67341675	Lotus Corporate Park, A Wing 401 / 402, 4th Floor, Off Western Express Highway, Jay Coach Signal, Goregaon (East), Mumbai - 400063
3	Kolkata	033-66127000	18, Rabindra Sarani, Poddar Court, Gate No-4, 5th Floor Kolkata-700001
4	Ahmedabad	079-26424801	10/A, Kalapurnam Building, Near Muncipal Market C.G.Road, Ahmedabad - 380009