SITI Cable Customer Care No. 1800 1234 001

Organization: 
Toll free Number(s): 
  • 1800 1234 001

Email

  • sitibroadband [at] siti [dot] esselgroup [dot] com (Broadband)
  • siticare [at] siti [dot] esselgroup [dot] com
  • customercare [dot] kol [at] siti [dot] esselgroup [dot] com

Important Links

Contact Numbers

State-wise Customer Care Helplines Toll Free Number Email
Delhi, Haryana, Rajasthan, Uttar Pardesh,
Madhya Pardesh, Chattisgarh, Maharashtra,
Karnataka, Kerala, Odisha
1800-1234-001 siticare [at] siti [dot] esselgroup [dot] com
Gujarat 1800-2334-757 ccare [at] sitissdm [dot] com
Eastern States (WB, Orissa, Bihar,
Jharkhand)
1800-1234-001 customercare [dot] kol [at] siti [dot] esselgroup [dot] com
Assam / Meghalaya 1800-2121-445 avik [dot] ghosh [at] siti [dot] esselgroup [dot] com
Andhra Pradesh 1800-1238-989 siridigitalsms [at] siti [dot] esselgroup [dot] com
Telangana 1800-1037-159 sitismshyd [at] siti [dot] esselgroup [dot] com

Appellate Authority

Broadband Services

State Name of Nodal
Officer
Contact Number Email Communication Address
Delhi & Haryana Saurabh Datta 01204032652 nodal [dot] bb [at] siti [dot] esselgroup [dot] com FC-19, UG Floor, Sector-16A,
Film City, Noida-201301

Cable TV Services

State Name of Nodal Officer Contact Number Email Communication Address
Madhya Pradesh Truptesh K. Sonawane 9752277111 Truptesh [dot] Sonavane [at] siti [dot] esselgroup [dot] com 201-203, 3rd Floor, Gravity
Tower, Opp. Aggarwal Stores,
Above U-Turn Showroom, Near Janjeerwala Square, Indore
(MP) 452001
Chhatisgarh Gurvinder Singh Saluja 9993992029 Gurvinder [dot] Saluja [at] siti [dot] esselgroup [dot] com Ground Floor Sai Chamber
Shyam Nagar, Khasra
No-33/532, Mother Teresa
Ward, Ward No. 43,
Near Gurudawara, Main Road,
Shyam Nagar, Telebandha, RAIPUR-492001 (CG)
Rajasthan Adarsh Mittal 8368131718 adarsh [dot] mittal [at] siti [dot] esselgroup [dot] com 801-807,8th Floor, Apex Tower(Mangalam) Tonk
Road, Jaipur-302019
Delhi Abhishek Tiwary 9711559707 Nodal [dot] del [at] siti [dot] esselgroup [dot] com FC-19, UG Floor, Sector-16A,
Film City, Noida-201301
Haryana Ratnakar Sharma 9074890748 Ratnakar [dot] Sharma [at] siti [dot] esselgroup [dot] com SCO-02, 3rd Floor, D C
Colony, Meerut Road,
Karnal – 132001 (Haryana)
Uttar Pradesh Manish Kumar Sinha 8420005712 Manish [dot] Sinha [at] siti [dot] esselgroup [dot] com 122/227, Sarojini Nagar,
Kanpur-208012
Karnataka Sudheer Raju 7019117882 sudheer [dot] raju [at] siti [dot] esselgroup [dot] com No-39, United Mansions,
M.G.Road, Bangalore
Mysore Mr. Balaraj N 9986762263 Balaraj [dot] n [at] siti [dot] esselgroup [dot] com 2226, 1st Floor, Kanakadasa Nagar,Dattagalli, (Near Nethaji
Circle), Mysore -570024
Kerala Vinod Kumar 8448583597 vinod [dot] kumar [at] siti [dot] esselgroup [dot] com 2nd Floor, Veejay Towers,
Salim Rajan Road, Gandhinagar,
Cochin - 682017, Kerala
Maharashtra Sanjeev Bajpai 022-43605555 sanjeev [dot] bajpai [at] siti [dot] esselgroup [dot] com 4th Floor, A-wing, Madhu
Industrial Area,P.B.Marg,
Worli, Mumbai-400013
Odisha Jayadev Mahapatra 9937311119 Jayadev [dot] mahapatra [at] siti [dot] esselgroup [dot] com A/31, Opp Sriya Complex,
Kharvela Nagar, Unit-3,
Bhubaneshwar-751001, Khurda,
Odisha
Andhra Pradesh(Except areas
of Siti Siri Digital
& Master Channel Network)
Vijay Kalur 040-23287707 nodal [dot] icncl [at] siti [dot] esselgroup [dot] com 6-2-935/2, Savitri Nilayam,
Behind BPCL Petrol Pump,
Khairatabad, Hyderabad
– 500004.
Telangana(Except Hyderabad &
Khammam)
Vijay Kalur 040-23287707 nodal [dot] icncl [at] siti [dot] esselgroup [dot] com 6-2-935/2, Savitri Nilayam,
Behind BPCL Petrol Pump,
Khairatabad, Hyderabad – 500004.
West Bengal and Jharkhand Biswajit Dey 033-40025020 nodal [dot] icncl [at] siti [dot] esselgroup [dot] com J-1/15, EP Block, Saltlake,
Sector-V, Kolkata-91

Indian Cable Net Co. Limited

State Name of Nodal Officer Contact Number Email Communication Address
West Bengal and Jharkhand Suvajit Chakraborty 033-40025020 suvajit [dot] chakraborty [at] siti [dot] esselgroup [dot] com X1-4, 14th Floor, Block EP&GP,MediaSiti, Sector-V, Salt Lake Electronics Complex, Kolkata-91

Siti Siri Digital Network Pvt. Ltd.

State Name of Nodal Officer Contact Number Email Communication Address
Andhra Pradesh (Krishna, Guntur, Prakasham districts) & Telangana (Khammam) Hanumantharao K 9052079555 nodalsitikhr [at] gmail [dot] com 5-72-32/2, 3rd Lane, Ashok Nagar, Near Telephone Exchange, Guntur - 522 006

Master Channel Community Network Pvt. Ltd.

State Name of Nodal Officer Contact Number Email Communication Address
Andhra Pradesh(Vizag and Vijayawada cities) M Subramanayam 9581666335 nodalsitikhr [at] gmail [dot] com 5-72-32/2, 3rd Lane, Ashok Nagar, Near Telephone Exchange, Guntur - 522 006

Siti Maurya Cable Net Pvt. Ltd.

State Name of Nodal Officer Contact Number Email Communication Address
Patna Rajneesh Dixit 0920478998 rdixit9 [at] gmail [dot] com 2nd Floor,Marwari Awas Griha Compound,Fraser Road,Patna -800001, Bihar
Bihar Madanjeet Kumar 09334107989 kmadanjeet [at] sitimaurya [dot] in 2nd Floor,Marwari Awas Griha Compound,Fraser Road,Patna -800001, Bihar

Siti Vision Digital Media Pvt. Ltd.

State Name of Nodal Officer Contact Number Email Communication Address
Hyderabad J Gopala Rao 9849009249 j [dot] rao [at] siti [dot] esselgroup [dot] com 6-2-929, DB Enclave, Rajbhavan Road, Kairatabad, Hyderabad

Siti Jind Digital Media Communications Pvt. Ltd.

State Name of Nodal Officer Contact Number Email Communication Address
Haryana Mr. Ram Phool Phour 9416060725 A [dot] RamphoolPhour [at] siti [dot] esselgroup [dot] com Behind Fire Station Safidon Get, Jind-126102, Haryana

Axom Communications & Cable Pvt. Ltd.

State Name of Nodal Officer Contact Number Email Communication Address
Assam/Meghalaya Avik Ghosh 03617111561 Avik [dot] Ghosh [at] siti [dot] esselgroup [dot] com Surya Tower, 5th Floor, B. Baruah Road, Guwahati, Pin- 781007

Siti Prime Uttaranchal Communication Pvt. Ltd.

State Name of Nodal Officer Contact Number Email Communication Address
Uttarakhand Sandeep Sanduja 9650093424 sandeep [dot] sanduja [at] siti [dot] esselgroup [dot] com 01, Neshvilla Road, 2nd Floor, Behind Congress bhawan. Dehradun - 248001

Siti Saistar Digital Media Pvt. Ltd.

State Name of Nodal Officer Contact Number Email Communication Address
Gujarat Viral Ranch 0265-2324232 (Ext. 202) Viral [dot] r [at] sisissdm [dot] com 1,2,3/ J –Classic Complex. Opp –Akota Garden . Radha Krishna Char Rasta. Akota, Vadodara, Gujarat -390015

STB Repair Centers

DELHI
City ASC Name Address Contact name Mobile No. Mail ID
Arjun Nagar Om Jee Services 62/4 Ground floor Arjun Nagar, Green Park Ext. New Delhi-110029 Mr. Rajesh Gupta 9953539453 omjeeserviceandsoluations [at] gmail [dot] com
Jheel Pratham Services and Soluation 447, Jheel Kurenja Delhi-51 Mr Vicky Bansal 7065471293 prathamgautam1474 [at] gmail [dot] com
Mundka Siti Networks Ltd. Khasra No – 70/5, 6, 71/1& 7/10 Village Gherwa, New Delhi - 110081 Mr. Mohan/Anil 011-47502679 stb [dot] repair [at] siticable [dot] com
Nangloi Baba Services H.No 18 Najafgarh Road near Post Office Nangloi Delhi-41 Mr. Vipin Gautam 9560450419/ 9711615240 vipin [dot] gautam17 [at] gmail [dot] com
Uttam Nagar Baba Services Plot No RZ-1 Indra Park Extn. East Uttam Nagar Delhi -59 Mr. Vipin Gautam 7678609590/ 9711615240 vipin [dot] gautam17 [at] gmail [dot] com
HARYANA
City ASC Name Address Contact name Mobile No. Mail ID
Bahadurgarh Digital Services & Solution Shop No. 5, Opp Devi Lal Park, 3rd Pulia,Near Patel Nagar, Bahadurgarh, Haryana 124507 Mr. Mayank Gautam 8700132788/ 8802252009 mayankgautam1474 [at] gmail [dot] com
Faridabad Kasana Electronic Plot No35 ,Thakurwara, Old Faridabad HRY-121002 Mr. Sandeep Kumar 9990176689 sandeep [dot] stbdish [at] gmail [dot] com
Gurugram Guru Kirpa Services Shop No1 House No 67 Basai Road Krishan Nager Gurugram Mr. Amar Chand 9716086638 amargola01 [at] gmail [dot] com
Hissar STB Solution Centre Shop No. 8, Near DN Hostel,Hissar Mr. Vikas 9812433030 vikasnain57 [at] gmail [dot] com
Karnal Digital Circuit Solutions Vikas Colony Behind sector 5 Near Heritage Lounge Karnal Mr. Sonu Chahal 9711544856/ 7988113664 digitalcircuit2017 [at] gmail [dot] com
Panipat Digital Circuit Solutions Gohana Mod, Behind Malik Hospital, Shop No. 5, Panipat Mr. Sonu Chahal 9711544856/ 7988113664 digitalcircuit2017 [at] gmail [dot] com
Rohtak Digital Circuit Solutions B3/853, Civil Road, Rohtak Mr. Sonu Chahal 9711544856/ 7988113664 digitalcircuit2017 [at] gmail [dot] com
Sonipat Shribalaji Service center Kami Road, Hanuman Nagar,Near Sugar Mill Sonipat Haryana Mr. Nand Kishore 7015893517 shribalajiservicecentersonipat [at] gmail [dot] com
MAHARASHTRA
City ASC Name Address Contact name Mobile No. Mail ID
Mumbai Joshtech Bhiwandi,Mumbai Mr Mathava 9900012468 bangalore [at] joshtech [dot] com
MADHYA PRADESH
City ASC Name Address Contact name Mobile No. Mail ID
Indore Green Birds Technology G 27, Yashwant Plaza, Plot No. 79, South Tukoganj, Near Railway Station, Indore. Mr Anuj Kumar 9899789796 / 9927303109 anujtyagi9899 [at] gmail [dot] com
KARNATAKA
City ASC Name Address Contact name Mobile No. Mail ID
Bangalore Joshtech F57, KSSIDC Industrial Estate, Rajaji Nagar, Bangalore - 560 044 Mr. Karthick 76769 69608 logistics [dot] blr1 [at] joshtech [dot] com
Mysore Sri Arya Electronics 147, Anand Electronics Builiding 1st floor K.T Street Mysore Mr. Renukumar 9916253658 lalithabhoomika [at] gmail [dot] com
KERALA
City ASC Name Address Contact name Mobile No. Mail ID
Cochin Joshtech 33/177/A2,Priya Building,Alichuvadu,Padivattom,Edapally(PO),Kochi - 682 025 Mr.Sivaselvan 90722 84934 cochin [at] joshtech [dot] com
RAJASTHAN
City ASC Name Address Contact name Mobile No. Mail ID
Jaipur Digital Finger Shop No. 4, Plot No. D 144,Jagdamba Nagar D, Girdharipura,Ajmer Road, Jaipur Mr. Avinash 8470033843 avinashnda1 [at] gmail [dot] com
TELANGANA
City ASC Name Address Contact name Mobile No. Mail ID
Hyderabad Joshtech Building No : 27, 2nd Floor, Industrial Development Area, Bala Nagar, Hyderabad- 500 037 Mr. Muthuraj 9900012468 hyderabad [at] joshtech [dot] com
UTTAR PRADESH
City ASC Name Address Contact name Mobile No. Mail ID
Agra Kotaryai Enterprises Shop No. TI 6, Nagla Jawahar Nagar, Khandari, Agra Mr Ashutosh Gupta 9411006500 gupta [dot] ashutosh1961 [at] gmail [dot] com
Allahabad Saurabh Electronic 1238/520, Nehru Nagar, Meerapur, Allahabad, UP 211003 Mr. Sanjeev Kumar Khare 9838980381 saurabhelectronicalld [at] gmail [dot] com
Kanpur Siti Networks Ltd. 122/227, Sarojni Nagar Near Sant Nagar Chauhara Kanpur Mr. Ishant 8574625767 ishant [dot] aroraa [at] gmail [dot] com
Noida A Square Services Shop No-03 Gali No-02, Ground Floor, Hanuman Vihar, Sector 49 Noida Mr. Ashish Sharma 9958220679 gopalsharma6773 [at] gmail [dot] com
Rampur Sameer Service Center Bamanpuri Nainital Road, Near Bamanpuri Stadium, Rampur UP Mr Saleem/ Monis Shamsi 8755566786/ 9084940717 saleemkhan1027 [at] gmail [dot] com
Sahranpur City Electro Service Centre 2A/1517/03-02, ZILA HOTEL BUILDING, COURT ROAD, SAHARANPUR, Uttar Pradesh, 247001 Mr. Rajeev Mehta 8954937876 cityelectroservice [at] gmail [dot] com
Varanasi Smart Infotech Solution C21/4A,Maldaiyah, Varanasi Mr Nayan Sharma 9838111123 sisind21 [at] gmil [dot] com

Nodal Officers

Name: Mr. Vishwa Bandhu Sharma
Email: vishwa [dot] sharma [at] siti [dot] esselgroup [dot] com

Registered Office

Unit No.38, 1st Floor, A Wing,
Madhu Industrial Estate,
Pandurang Budhkar Marg, Worli,
Mumbai – 400 013

Corporate Office

UG Floor Filmcity-19,
Sector 16A, Noida
Uttar Pradesh – 201301

Social Sites

Comments

Customer service

Customer care service of city cable at Gandhinagar gujarat was not answered to of my complain even i talk to him personally they suggest to me to discontinue your siti cable and take another cable service.

Charges n pakegs

Sir, i m not getting pakeges information from cable operator, my service of cable is stop i had pay 1st n last payed amount 300 last month now from 4 days it's stop i mis lot of programs n news it's not a good service provider siti cable may not good not helpful, i want my money back, settop box charged back.

Worst Service - I am cancelling my service

The worst service ever .
I have two connection .
One HD and one normal .
I have payed for all channels and when I want to watch a specfive channel Iit does not come.
Moreover the people are so rude.
You being in the business of service industry you cannot have people who are rude .

I any ways loos money cause I have paid for 3 moth .
I am happy to loose the money and not deal with your rude people .
Will also remove all theconnection taht my building suedes .

Refund of the set top box

I have a cable connection but the cable service is so bad that I have decided to surrender the set top box. Every time it shows contact cable operator and when I call the cable operator person they come and always says that there is a problem in the main line. Then for some days it remains ok but again the same problem repeats. Feddup of this cable service. Please tell what is the procedure to surrender the set top box.

Very bad services

They are taking extra charges.and have no manner to talk. And apply there own charges for channel .and not cancelling the channels ..worst service ..I will not use this cable service again ..

Worst service provided by Cable operator Mr Pappu Jaiswal Patna

Mr Pappu Jaiswal cable operator Siti mourya,not clearly told about any pack,when I asked he soughted.

For problems

Sir I live at saharsa my cable is stopping my TV show This sattop box is deactivated please help me
Thanks

Extra charge for selecting channel

My provider told us that there will be extra Rs 40 charge if we chose to select channel apart from the channel and setup box charges. Is it true?

Setop box deactivated?

Ourlocal cable not inform me to package activation date but our cable TV connection is deactivate today.so what can I do?

Worst service...koi bhi ni

Worst service...koi bhi ni lgwana siti set top box bhut bekaar h...20 days ho gai roz complaint krte krte bus taal rhe h koi action ni le rhe.. channel fee lene ke liye bilkul time s ajaate h or service k liye taal te rehte h...bilkul bekaar hai..bakwaas set top box

Siti set top Box bahut bekar

Siti set top Box bahut bekar hai isliye mera paisa return kar dijiye

Price of set top box

My set top box is not working and my cable operator is asking for it's replacement.he has taken the old old set top box with him.can i know the price of new set top box.he asked me to pay 1000.is it a feasible amount or is he making a fool of me

Third class service

I suggest everyone not to select these cable or broadband.this is verry bad in service.local operate even doesn't receive phone calls.nor customer care solves the problem

Very bad service headack

For the last 3 months many channel are not coming even though i complain it so many times to the cable operator. But they (Cable operator) are saying that the channel will come after someday due to some problem the channels are not coming, but my question is for how long they will take to resolve problems.? Now the cable operator are saying that the charge increased due to gst. Even though we are giving so much money but then also we cannot see many channels. News channel such as ndtv the most important channel it is also not coming and many entertainment channels also are not coming. When set top box are not there means analog system then it is working well but now it is really in bad condition. Please kindly resolve the problem as soon as possible.

my tv is blocked

How to reset my TV it is blocked while i'm doing manual search.

Setup box replacement charges

Hi, I'm a E digital setup box cable user today my setup box was not working when I contacted the operator he told the tuner was corrupted so he replaced with a old other setup box and he charged Rs. 250/- when I asked him the bill he said its a service charge. I want to know is there any charges for the setup box replacement?

No. There are no charges for

No. There are no charges for the replacement. They are charging illegally. and the price depends on customers income and social status.