Indian Cable Net Company (ICNCL) Customer Care No.

Toll free Number(s): 
  • 1800 1234 001 (For Siti Cable Support, 8am-10pm, All Days)
All India Number(s): 
  • 033-4002 5000 (Alternate For Siti Cable Support)

IVRS Menu

IVRS Menu: 1800 123 4001
IVRS Menu: 033-4002 5000

Select your preferred language.

  • Press 1: For cable tv
  • Press 2: For broadband

Select your preferred language.

  • Press 1: For cable tv
    • Press 1: For technical assistance or set top box related query.
    • Press 1: For package or billing.
  • Press 2: For broadband
    • Press 1: For renewal or registration.
    • Press 1: For technical assistance.

Email

  • indicare [at] indinet [dot] co [dot] in (For General Query)

For Complaint

Level 1:

  • For any query/complaint, you can contact at 18001234001, 033-40025000 or mail at indicare [at] indinet [dot] co [dot] in .

Level 2:

  • If your query is not resloved after 10-15 days, then you can contact to the nodal officer given below:
    Contact No.: 033-40025020
    Email: nodal [dot] icncl [at] siti [dot] esselgroup [dot] com
    Address: X1-4, 14th Floor, Block EP & GP
    Mediasiti, Sector-V, Salt Lake
    Electronics Complex, Kolkata-91
    Timings: Mon-Sat, 10am-6pm
    Fax No.: 033-23577640

Level 3:

  • If your query is still not resloved after 30 days, then you can contact at the details given below:
    Name: Mr. Vishwa Bandhu Sharma
    Contact No.: 0120-4526740
    Email: vishwa [dot] sharma [at] siti [dot] esselgroup [dot] com
    Address: FC-19, UG Floor, Sector-16A,
    Film City, Noida - 201301
    Fax No.: 0120-4526777

Office Addresses

Sr No. Office Contact No. Address
(Indian Cable Net Company Limited)
Fax No.
1 Registered Office 033-40025020 Mediasiti, Plot No. X1-4, 14th Floor, Block EP & GP Sector - V, Saltlake, Kolkata - 700091 033-23577640
2 Corporate Office 0120-4526700 FC-19, UG Floor, Film City, Sector- 16 A, Noida, U.P. - 201301, India 0120-4526777