Singapore Airlines Customer Care No. 1800 121 212

Updated on Thursday, 27 August 2026 - 5:31pm

Organization:

Singapore Airlines

Toll free Number(s):

1800 121 212 (For Customer Support, Hindi/Tamil: Mon-Fri, 8am-6pm, English: Mon-Sun, 24x7)

All India Number(s):

022-5016 6046 (For Contact Support, Hindi/Tamil: Mon-Fri, 8am-6pm, English: Mon-Sun, 24x7)

Website:

Official Website

iOS App:

Singapore Airlines

Android App:

Singapore Airlines

Important Links

India Offices Contact Details

Contact No.: 1800121212 (24x7)

Sr No.	Location	Address
1	Ahmedabad	Check In Counter: Terminal 2, Sardar Vallabhbhai International Airport, Ahmedabad - 380003, India Contact No.: 079-22858117, 9712818116 Timing: 4:30pm-1:00am
2	Bengaluru	Check In Counter: Terminal 1, Kempegowda International Airport, Devanahalli, Bengaluru, Karnataka - 560300, India
3	Chennai	Check In Counter: Chennai International Terminal (T2), Chennai Airport, Chennai - 600027, India
4	Delhi	Check In Counter: Terminal 3, Indira Gandhi International Airport, Rows H-M, New Delhi - 110037, India
5	Hyderabad	Check In: Interin International Departure Terminal, GMR Hyderabad International Airport, Shamshabad, R R District - 501218, India
6	Kochi	Check In Counter: Terminal 3, Cochin International Airport, Nedumbassery, Kerala - 683111, India
7	Kolkata	Check In Counter: Terminal 2, Netaji Subhash Chandra Bose International Airport, Kolkata - 700052, India
8	Mumbai	Check In Counter: Terminal 2, CSMI Airport, Sahar, Andheri East, Mumbai - 400099, India

Lost, Damaged, Delayed Baggage

For any query/complaint, you can contact the customer support team or lost and found office at the details given below:

Sr No.	Location	Email	Timing
1	Ahmedabad	amd_baggage [at] singaporeair [dot] com [dot] sg	Mon-Wed, 12:30pm-6:30pm, Tue-Sun, 4:30pm-11:30pm
2	Bengaluru	blr_traffic [at] singaporeair [dot] com [dot] sg	Mon-Sun, 5pm-1:30 am
3	Chennai	maa_baggage [at] singaporeair [dot] com [dot] sg	Mon-Fri, 9am-4pm, Sat-Sun, 11am-2:30pm
4	New Delhi	sqdel_baggage [at] singaporeair [dot] com [dot] sg	Mon-Fri, 3pm-12pm, 5pm-11pm, Sat-Sun, 11am-2:30pm
5	Hyderabad	hyd_traffic [at] singaporeair [dot] com [dot] sg	Mon-Sun, 4:30pm-1am
6	Cochin	cok_baggage [at] singaporeair [dot] com [dot] sg	Mon-Sun, 6pm-2am
7	Kolkata	ccu_baggage [at] singaporeair [dot] com [dot] sg	Mon-Sun, 6pm-12am
8	Mumbai	bom_baggage [at] singaporeair [dot] com [dot] sg	Mon-Sun, 10am-3pm

In case you lost/left a item at airport, you can contact airport lost and found office or fill this Form .
In case of delayed/damaged baggage, you can lodge complain at lost and found or fill this Form within 7 days of flight arrival.
If your baggage is not located within 7 days, you can file a claim by reporting at local and found office.
For more information, please read .

Cancellations And Refund

For any query/complaint, you can contact the customer support team.
You can cancel your ticket online before the deadline only if purchased via the website or a Singapore Airlines office.
You can can cancel and request refund online through this Form .
For more information, please read .

Other Contact Details

Sr No.	Office	Contact No.
1	New Delhi Reservations & Ticketing Office	0124-4310999
2	New Delhi Airport Office	011-49638928
3	Mumbai Reservations & Ticketing Office	022-61747555
4	Mumbai Airport Office	022-29357052
5	Chennai Reservations & Ticketing Office	044-45921921
6	Chennai Airport Office	044-22566200
7	Kolkata Reservations & Ticketing Office	033-40538888
8	Kolkata Airport Office	033-25118179

Global Offices Contact Details

Headquarters

Singapore Airlines
Airline House, 25 Airline Road,
Singapore 81982
Contact No.: +65 6223 8888

Social Sites

Comments

Thu, 01/05/2025 - 8:12pm — Mirle Surappa (not verified)

Request for Asian Veg meal for my 6 year old grand daughter

I am travelling with my daughter and my 6-year-old granddaughter to the USA on 5th May by SQ509/SQ304. I wish to request an Asian Veg meal for my grand daughter. . Please confirm and respond

Fri, 21/06/2024 - 8:55pm — Grace Ross (not verified)

Deprived of Wheel Chair Assistance

Singapore SQ235 flight on the way to Brisbane now hasn't provided the wheel chair assistance booked already to Mrs. Grisalda Dickson, a cancer survivor. She has been waiting at C20 in Simgapore Airport (Travelling from Delhi) for a long time and finally had to rush with 3 cabin luggage as the last passenger. Will a SORRY prevent her from falling sick in the aircraft itself. I strongly condemn such irresponsible, inhumane service by the Singapore airlines.

Sat, 22/07/2023 - 9:48am — Venkat (not verified)

Transit halt - Check in luggage

My daughter travelling alone is going to Chengdu from Chennai via Singapore. She is travelling by Singapore airlines from Chennai to Singapore and from Singapore to Chengdu China by Air China. We would like to know whether she needs to pick up her checked in luggage in Singapore and recheck it for her onward flight to Chengdu China or the airlines authority would directly transfer the checked in luggage to Air China.

Mon, 10/04/2023 - 11:58am — Ajay (not verified)

Enquiry

Hello Team,

Referring to my ticket booking reference 6GY58G I can see the transit time in Singapore is around 1 hr for onward flight to Kuala Lumpur. I have two questions for a clarification

1. May I get information if there is a change in terminal and how much time it takes to reach the departure terminal and hope it is taken care of when boarding the flight ?

2. Since the transit time is less, I hope the luggage will arrive along us on reaching Kuala Lumpur. Since my stay is only 1.5 days in Kuala Lumpur i appreciate for the confirmation on the same for the luggage

Sun, 01/01/2023 - 6:43pm — Anonymous (not verified)

RTPCR TEST

I will be traveling from Bali to Mumbai with transit in Singapore of 3 hours, by Singapore Airlines. Will I require to take RTPCR test?

Sun, 20/11/2022 - 5:48am — Anonymous (not verified)

Hello. Booking reference

Hello.

Booking reference 6qvz7u del-ceb

Can i do a stopover in Singapore for 5 days (Dec 1-5) without extra charge on the existing ticket and proceed to Cebu?

If that is not possible, do i get some miles back if I terminate my travel in Singapore?

Maria Villarica

Tue, 19/07/2022 - 4:51pm — Anonymous (not verified)

Covid positive - Return DEL-SYD 21st July 22

We have Covid tested positive and traveling on 21st Jul from DEL to SYD. What can we do? We are fully vaccinated from Australia but presently suffering from Covid. What possibilities are available from below:

Can we get our return flight rescheduled to a future date?
Will we get cancellation of return ticket fare and get reimbursed to purchase a new ticket?
Any other options?

Please reply to our query above ASAP as we have to travel soon.

Regards,

Deb

Mon, 04/07/2022 - 5:08pm — DS Prashad (not verified)

Contact #

I've been asked to visit your counters inside T3 Delhi to make a booking for a unaccompanied Minor. The gate would just not allow me to enter the building without a ticket....
Don't know what next???? Ridiculous?
Ds

Sat, 09/05/2020 - 12:43pm — RSP Sastry (not verified)

I want to go to Singapore on urgent assignment. My son is PR em

Blocked due to carona locked down.Any flight to Singapore now before earlier to back Return Singapore. Contacts booking journey particular may please be advised.

Sat, 03/08/2019 - 10:03am — tanay (not verified)

I am travelling to US on 17th

I am travelling to US on 17th Aug-19 by Singapore airlines , flight change will happen at singapore . Flights nos are SQ 421 ( Mumbai to Singapore -17th Aug19 ) & then SQ 052 ( 18th Aug 19 ) . Will the baggage transfer happen without any process or is it required to do custom clearance at Singapore ? Pl. guide

Wed, 19/06/2019 - 5:07am — Anonymous (not verified)

Hoverboard on Singapore airlines

I am travelling to Singapore in July from New Delhi by Singapore airlines and I was willing to take my hoverboard along with me. Can you provide me some information regarding how I can take it. I will be taking the lithium battery separately.What are the permitted specifications

Looking forward to hearing from you.

Thanks

Wed, 05/06/2019 - 10:16pm — Anonymous (not verified)

Student offer extra baggage allowance from ahmedabad to melbourn

My son as a student will be traveling from ahmedabad to melbourne in july 2019. For economy class how much extra baggage is allowed in addition to standard check in baggage for international student. What is the process to avail this offer while traveling with singapore airlines. Anticipating your prompt response. Regards
Anil

Wed, 27/03/2019 - 6:08am — Deepu Murali Sudha (not verified)

Carry bag requirement

Hi,

I was carrying 5kgs of pepper, pickle powder, dry chillies, and chilly powder with my carry bag. But from Trivandrum Airport, it was removed from the check-in area. I was not informed by anyone in the baggage area about the rules. My ticket reference no: MCPD2V, silkair: MI 491.

Anyway I know you will never get my stuffs back. But I find this is unfair.Looking forward to hear from you.

Regards,
Deepu Murali Sudha

Sun, 24/03/2019 - 7:25am — Anonymous (not verified)

Amount credited without giving ticket from online

Hi I have booked tickets online with my credit card. But amount got deducted without ticket reference. What should I do now?

Tue, 19/02/2019 - 12:30pm — vaibhav (not verified)

regarding to transfer the date

dear team,
I, vaibhav talaviya from bomabay i chage my flight, if it is possible so please help me as soon as early

Sun, 05/08/2018 - 6:31am — dr.kashyap pandya (not verified)

early laguage check in at auckland airport

we have flight to catch from auckland to vadodara, india on 11th november,2018. we would like to know that can we do early bag check in at auckland airport. we want to spend few hours to auckland city before leaving.we need 12 hours early bag check in.

regards.

kashyap

Fri, 27/07/2018 - 9:19am — Monica Kavarthapu (not verified)

Extra baggage for student

I am travelling from Hyderabad, India t Los Angeles, USA for studying Masters. As a student, I wish to carry another 23kg check in luggage. I would like to know the process for doing this.

Tue, 20/02/2018 - 11:06am — Gopal Nakka (not verified)

Checked baggage

I am a US citizen travelling from Hyderabad, India to Los Angeles, USA. I wish to carry a portrait as part of my checked in baggage. The portrait with packing will measure 42 inches by 33 inches. The thickness is less than two inches. The total weight will be less than fifteen pounds. I am prepared to waive any liability to the airlines. Kindly advise if I may be allowed to take the portrait with me. Thank you.

Gopal Nakka