Singapore Airlines Customer Care Numbers

Toll free Number(s): 
  • 1800 121 212 (Toll free for Reservations/Queries)
All India Number(s): 
  • +91-22-5016 6046 (Calls from outside India)

Important Links

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SMS Service

  • Exclusively for PPS Club members
    • For your convenience, PPS Club members can send a text message to +65 9184 8888 with
      “PPS <space> 10-digit PPS Club membership number.

Support Centers

  • 0124-4310999 (New Delhi Reservations & Ticketing Office)
  • 011-49638928 (New Delhi Airport Office)
  • 022-61747555 (Mumbai Reservations & Ticketing Office)
  • 022-29357052 (Mumbai Airport Office)
  • 044-45921921 (Chennai Reservations & Ticketing Office)
  • 044-22566200 (Chennai Airport Office)
  • 033-40538888 (Kolkata Reservations & Ticketing Office)
  • 033-25118179 (Kolkata Airport Office)

Worldwise offices accross the world

List of Offices In India

Reservation and Operating Hours are same for all offices in india
  • 1800 121 212 (local calls) and +91 22 5016 6046 (calls from outside India)
  • 24 hour service - Hindi, Gujarati, Tamil: 0800 - 18:00 hrs (LT), Monday to Friday
  • For Baggage Services
  • For HighFlyer business travel programme email at highflyer_support [at] singaporeair [dot] sg or can register.
  • Register for MICE Travel Programme
  • For cargo-related enquires first select your region
Enquiry & Feedback are same for all offices in india
City Name Lost and Found Office Airport Office
Ahmedabad AMD_baggage [at] singaporeair [dot] com [dot] sg
Monday/Wednesday – 1230 to 1830 hrs (LT)
Tuesday/Thursday/Friday/Saturday/Sunday – 1630 hrs to 2330 hrs (LT).
Mob: 9712818116

Check-in: Terminal 2
Sardar Vallabhbhai International Airport,
Ahmedabad - 380003,
Bengaluru BLR_Traffic [at] singaporeair [dot] com [dot] sg
Monday to Sunday 1700 hrs to 01:30 hrs (LT).
Check-in: Terminal 1
Kempegowda International Airport,
Devanahalli, Bengaluru,
Karnataka 560300,
Chennai airport_maa [at] singaporeair [dot] com [dot] sg
Monday to Friday – 0930 hrs to 0200 hrs (LT)
Saturday and Sunday – 1730 hrs to 0200 hrs (LT)
Check-in: Terminal 4
Anna International Terminal,
Chennai International Airport,
Meenabakkam, Chennai 600027,
Delhi SQDEL_Baggage [at] singaporeair [dot] com [dot] sg
Monday to Sunday : 0300 hrs to 1200 hrs (LT) & 1700 hrs to 2300 hrs (LT).
Check-in: Terminal 3, Rows H - M
Indira Gandhi International Airport,
New Delhi - 110 037,
Hyderabad HYD_Traffic [at] singaporeair [dot] com [dot] sg
Wednesday / Friday / Sunday : 1630 Hrs to 0030 hrs (LT)
Thursday / Saturday : 1030 Hrs to 18:00 hrs (LT)
Monday / Tuesday : Office remains closed
Check-in: Interin International Departure Terminal
GMR Hyderabad International Airport, Shamshabad,
R R District - 501 218,
Kochi SQCOK_Baggage [at] singaporeair [dot] com [dot] sg
Daily: 1700 hrs to 0130 hrs (LT)
Check-in: Terminal 3
Cochin International Airport,
Kolkata GSD_CCU [at] singaporeair [dot] com [dot] sg
Daily 1800 to Midnight IST.
Check-in: Terminal 2
Netaji Subhash Chandra Bose International Airport,
Kolkata - 700 052,
Mumbai BOM_Baggage [at] singaporeair [dot] com [dot] sg
Mondays to Sundays 1000 - 1500 hrs (LT)
Check-in: Terminal 2
CSMI Airport, Sahar,
Andheri East,
Mumbai 400 099,

For Cargo-Related Enquires

City Name Contact Details Address
Ahmedabad 079-61572871/ 079-61572872 (Sales/Rsvn/Ops)
Fax: 079-30012880
AMD_CGOSALES [at] singaporeair [dot] com [dot] sg
2nd Floor, SETU Complex, S.P. Nagar Road, Off C.G. Road
Navrangpura, Ahmedabad 380009
Amritsar Tel: 0183-2214030 | M: 7838096662
Sangram_Singh [at] singaporeair [dot] com [dot] sg
Room no. 5, First Floor, AAI Cargo Terminal,
Sri Guru Ram Dass Jee International Airport,
Bengaluru Telephone: 080-47406265
Fax: 080-47406270
BLR_CGOSALES [at] singaporeair [dot] com [dot] sg
Unit 1, 3rd floor, AI-SATS Air Freight Terminal
Kempegowda International Airport Limited
Devanahalli, Bengaluru 560-300
Chennai Telephone: 044-22568607
MAA_CGOSALES [at] singaporeair [dot] com [dot] sg
Room No.'s 121-124, 1st Floor
Phase III, Integrated Cargo Complex
Meenambakkam, Chennai 600-027
Coimbatore Telephone: 044-22568607
Melanie_Dnazareth [at] singaporeair [dot] com [dot] sg
Shilpa_Ramesh [at] singaporeair [dot] com [dot] sg
Lalitha_Bhaskar [at] singaporeair [dot] com [dot] sg
229a, ITI Centre, 2nd Floor
Sir Shanmugham Chettiar Rd
Off T V Swamy Road East
R S Puram Coimbatore
Delhi Telephone: 011-47423333
Fax: 011-47423300
DEL_CGOSALES [at] singaporeair [dot] com [dot] sg
A211-213, Cargo Service Centre
Cargo Terminal 2, Gate No.5, Air Cargo Complex
IGI Airport, Delhi 110-037
Hyderabad Telephone: 040-24008367
HYD_CGOSALES [at] singaporeair [dot] com [dot] sg
Room # 06, Ground Floor, Air Cargo Terminal
HMACPL - RGIA Shamshabad Telangana – 500409
Jaipur Telephone: 0141-2722787
E Mail:
Praveen_arora [at] singaporeair [dot] com [dot] sg
Singapore Airlines Cargo Pte Ltd.
G-3, Balaji Tower VI, Airport Plaza
Durgapura, Jaipur-302018
Kochi Telephone: 0484-2610474
H/P : 9544865444
Bejoy_John [at] singaporeair [dot] com [dot] sg
T_Susanth [at] singaporeair [dot] com [dot] sg
Room No.9,Domestic Cargo Terminal
CIAL, Nedumbassery P.O,Cochin.
Kerala - 683572
Kolkata Telephone: 033-25118372/ 033-25119063
Fax: 033-25119062
CCU_CGOSALES [at] singaporeair [dot] com [dot] sg
New Integrated Cargo Terminal
3rd Floor, Room No 17
N.S.C.B. International Airport
Kolkata 700-052
Mumbai Telephone: 022-26828369/ 022-26828371/ 022-26828372
BOM_CGOSALES [at] singaporeair [dot] com [dot] sg
216 Perishable Cargo Terminal Building, 2nd floor
Air Cargo Complex, Sahar, Andheri East
Mumbai 400099
Thiruvananthapuram Telephone: 044-22568607
Melanie_Dnazareth [at] singaporeair [dot] com [dot] sg
Shilpa_Ramesh [at] singaporeair [dot] com [dot] sg
Lalitha_Bhaskar [at] singaporeair [dot] com [dot] sg
Fortune Hotel The South Park
Trivandrum 695034
Vishakhapatnam Telephone: 033-25112507
Fax: 033-25119062
Louis_Alphonso [at] singaporeair [dot] com [dot] sg
Door No: 9-14-2,
2nd Floor (Level - 03)
Tanishq Show Room
VIP Road
Vishakhapatnam 530003

Travel Partners

Name Contact Support
Agoda +65 6329 7537 (Singapore hotline) +65 6407 5332 (Singapore hotline)


Singapore Airlines Investor Relations
07-E Airline House
25 Airline Road
Singapore 819829
Contact : +65 6223 8888

Social Sites


Transit halt - Check in luggage

My daughter travelling alone is going to Chengdu from Chennai via Singapore. She is travelling by Singapore airlines from Chennai to Singapore and from Singapore to Chengdu China by Air China. We would like to know whether she needs to pick up her checked in luggage in Singapore and recheck it for her onward flight to Chengdu China or the airlines authority would directly transfer the checked in luggage to Air China.


Hello Team,

Referring to my ticket booking reference 6GY58G I can see the transit time in Singapore is around 1 hr for onward flight to Kuala Lumpur. I have two questions for a clarification

1. May I get information if there is a change in terminal and how much time it takes to reach the departure terminal and hope it is taken care of when boarding the flight ?

2. Since the transit time is less, I hope the luggage will arrive along us on reaching Kuala Lumpur. Since my stay is only 1.5 days in Kuala Lumpur i appreciate for the confirmation on the same for the luggage


I will be traveling from Bali to Mumbai with transit in Singapore of 3 hours, by Singapore Airlines. Will I require to take RTPCR test?

Hello. Booking reference


Booking reference 6qvz7u del-ceb

Can i do a stopover in Singapore for 5 days (Dec 1-5) without extra charge on the existing ticket and proceed to Cebu?

If that is not possible, do i get some miles back if I terminate my travel in Singapore?

Maria Villarica

Covid positive - Return DEL-SYD 21st July 22

We have Covid tested positive and traveling on 21st Jul from DEL to SYD. What can we do? We are fully vaccinated from Australia but presently suffering from Covid. What possibilities are available from below:

Can we get our return flight rescheduled to a future date?
Will we get cancellation of return ticket fare and get reimbursed to purchase a new ticket?
Any other options?

Please reply to our query above ASAP as we have to travel soon.



Contact #

I've been asked to visit your counters inside T3 Delhi to make a booking for a unaccompanied Minor. The gate would just not allow me to enter the building without a ticket....
Don't know what next???? Ridiculous?

I want to go to Singapore on urgent assignment. My son is PR em

Blocked due to carona locked down.Any flight to Singapore now before earlier to back Return Singapore. Contacts booking journey particular may please be advised.

I am travelling to US on 17th

I am travelling to US on 17th Aug-19 by Singapore airlines , flight change will happen at singapore . Flights nos are SQ 421 ( Mumbai to Singapore -17th Aug19 ) & then SQ 052 ( 18th Aug 19 ) . Will the baggage transfer happen without any process or is it required to do custom clearance at Singapore ? Pl. guide

Hoverboard on Singapore airlines

I am travelling to Singapore in July from New Delhi by Singapore airlines and I was willing to take my hoverboard along with me. Can you provide me some information regarding how I can take it. I will be taking the lithium battery separately.What are the permitted specifications

Looking forward to hearing from you. 


Student offer extra baggage allowance from ahmedabad to melbourn

My son as a student will be traveling from ahmedabad to melbourne in july 2019. For economy class how much extra baggage is allowed in addition to standard check in baggage for international student. What is the process to avail this offer while traveling with singapore airlines. Anticipating your prompt response. Regards

Carry bag requirement


I was carrying 5kgs of pepper, pickle powder, dry chillies, and chilly powder with my carry bag. But from Trivandrum Airport, it was removed from the check-in area. I was not informed by anyone in the baggage area about the rules. My ticket reference no: MCPD2V, silkair: MI 491.

Anyway I know you will never get my stuffs back. But I find this is unfair.Looking forward to hear from you.

Deepu Murali Sudha

Amount credited without giving ticket from online

Hi I have booked tickets online with my credit card. But amount got deducted without ticket reference. What should I do now?

regarding to transfer the date

dear team,
I, vaibhav talaviya from bomabay i chage my flight, if it is possible so please help me as soon as early

early laguage check in at auckland airport

we have flight to catch from auckland to vadodara, india on 11th november,2018. we would like to know that can we do early bag check in at auckland airport. we want to spend few hours to auckland city before leaving.we need 12 hours early bag check in.



Extra baggage for student

I am travelling from Hyderabad, India t Los Angeles, USA for studying Masters. As a student, I wish to carry another 23kg check in luggage. I would like to know the process for doing this.

Checked baggage

I am a US citizen travelling from Hyderabad, India to Los Angeles, USA. I wish to carry a portrait as part of my checked in baggage. The portrait with packing will measure 42 inches by 33 inches. The thickness is less than two inches. The total weight will be less than fifteen pounds. I am prepared to waive any liability to the airlines. Kindly advise if I may be allowed to take the portrait with me. Thank you.

Gopal Nakka