Shadowfax Customer Care No. 080-6817 2518

Organization: 
All India Number(s): 
  • 080-6817 2518 (For E-commerce Queries)

IVRS Menu: 080-6817 2518

  • Press 1 - If you have delivery or pick up related query.
  • Press 2 - If you are looking to partner with Shadow fax.
  • Press 3 - If you are already a delivery partner.
  • Press 4 - If you are looking for career opportunity at Shadow fax.

Email

  • hello [at] shadowfax [dot] in (For General Queries)

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Important Link

Address

1st floor, Appek Building,
93/A,4th B Cross Rd, 5th Block,
Koramangala, Bengaluru, Karnataka 560095

Social Sites

Comments

return pickup

difrant product delivery so please return my product if you not return my product than i will compaln consumer court so kindly requested return my product thank you

Payment issue

I don't have reached my payment for last two weeks 8/05/2022 to 22/05/22
I don't have any TL no.or any WhatsApp group

Not return my parcel

Hello sir or Mam
I have return my meesho product on 24th may -9:30Am
But it's a defective Product so kindly please my return parcel and give it to my money
Thank you sir/Mam

Delay in delivery of our article

Hello!

Please apprise us about the status of Awb
SF218229124KR. It is lying in Hyderabad since 21st May and not delivered at clients address till now.

Why is there a delay in delivery?

Pls explain.

Not getting delivery

It is 5 days passed still I am not getting my product. When I called the delivery guys, they are saying that they are on the way.. But end of the day they said my number is not reachable. But i called them 100 times and ask where are you. Now they block me. And i am not getting any status of the order now. I have never seen like this delivery guy in my life. Very worst service. And i try to reach them from the application but i am not getting any response from them.if they are not responsible then why they open such type of service. Better stop the things and do anything else whatever suitable for them. Still I don't know whether I will get my order or not... They don't try to understand how important the order for us.

return item

hi my parcel was recieved today in morning for AJIO but i didnt recieved any massage to confirm that my item was recieved neither there is any update on AJIO app and when i am trying to call the number from which he called me its asking me to enter 4 digit pin i am soo pissed off with it now.

Didn't get refund

I applied for return product the person came and took it but he didn't update it so I don't get refund

Order is showing delivered but i did not get

Hi , delhivery care

I am manoj gupta i ordered something from meesho your delivery agent not delivered my order and he submit report and show parcel delivered.
3 days daily I called him he says sir aaj delivered kr dunga pakka i believe him but he did not delivered.
Now he did not pick up my call Or not reply my msg he disconnect my call.
Please help
And my order no is SF261246186443FPL
Please help

Delivery delayed for more than 15days

I placed one order and item has reached district hub on 26th April 2022. Delivery date was initially on 29th April when I placed the order. But it kept extending and till now the status is showing as In Transit. There is no contact number to get in touch with Shadowfax.
Below are the item details:
Order ID: xxxx153287
Kindly look in to it and deliver the item as soon as possible

Order related

Why you guys are troubling the customer....My order from meesho was supposed to be delivered on 27 April but I didn't got my parcel and on the same day at 11:52pm I got a message that my parcel has been delivered successful

Very worst service ...we have

Very worst service ...we have sent one parcel from Tirupur to coimbatore on 17th april but till today( 30-04-2022) parcel not yet delivered... Other courier services takes only one day to deliver from tirupur to coimbatore ... You guys are playing with the parcel ah ?? Y its not yet delivered ..i cant reach any of ur customer services.. Is any responsible person is there in ur team pls solve this issue... And make sure to deliver it today.. We wont use this shadowfax service further ... Very worst and irresponsible courier services

My parcel was not returned

Hello sir or Mam
I have received my meesho product on 18th April -7.23pm
But it's a defective Product so kindly please my return parcel and give it to my money
Thank you sir/Mam

Parcel return process

have received my meesho product R259014602FPL number Parcel on 29th may2022 -06.45Pm
But it's a defective Product so kindly please my return parcel and give it to my money
Thank you sir/Mam
Swapnil Kadam

where is my courior

Hi my tracking id is SF224558002pic.. Order is supposed to be delivered on 20 april 2022..it reached my district hub. But no updates after that..kindly look into this and deliver it as soon as possible

I didn't received retun item amount

Pls tell to ur delivery partner to do correct job i was returned one kurthi delivery partner taken the kurthi and pickup slip also not given and not updated correctly it was shown in mobile return not successful so I was complained meesho custermer service but they told to contact delivery partner or Shadow fax customer service pls receive my complaint and call back me pls

ls tell to ur delivery

ls tell to ur delivery partner to do correct job i was returned one kurthi delivery partner taken the kurthi and pickup slip also not given and not updated correctly it was shown in mobile return not successful so I was complained meesho custermer service but they told to contact delivery partner or Shadow fax customer service pls receive my complaint and call back me pls

I didn't receive money after return products

I didn't receive money after return products please kind of reply for me

It is clear in the tracking

It is clear in the tracking number that the parcel contain 2 qty.
He gave us only 1 and unfortunately my husband opened it already just the parcel bag not the product.. so when we are asking the other parcel he said you pay first and complain after.. we told him to check his bag maybe there is another bag because its written in the tracking that it is 2 qty. He don't want and he's asking us to pay. Ofcourse we will not pay full amount and we will just get 1 item. We return the item he then shouting us and threatening us that's why the neighbor come.. then he said he will bring his some men to getbthe money to us even we refuse to received the order.

I AM A MEESHO SELLER

HELLO SHADOWFAX TEAM I AM A MEESHO SELLER HU MUJHE KUCH DIN SE RTO OR RETUR PARCEL ME WRONG ITEM RECEIVED HO RHE HAI IS PAR AAP KUCH KIJIYE WARNA MUJEH ACTION LENA PADEGA OR ME AAP KE SAATH KAAM KARNA BAND KR DUNGA

My order is not yet delivered

Hi my tracking id is SF160329062HO.. Order is supposed to be delivered on 7 feb..it reached my district hub. But no updates after that..kindly look into this and deliver it as soon as possible

My refond back

My refond back

Order realeted

Order I'd SF199831309892XIA am order 24 Jan 2022
Full payment advance but product no delivery last seen Delhi ncr bilaspur whereahouse it's start ship details today 5Feb 2022 parcel stay on same address Delhi NCR bilaspur give me any solution

Very very delay in my courier

Hello..

This really very bad service....2month I am tracking my courier..nothing happened. Lot mail..

Track id: SF183869904SHS.. Nithya Raveendar.

What a bad service are u giving. No response and no reply.

If not get any reply hereafter seriously I will go with consumer....

Get back to my no: 98943xxxxx

Order return

have received completely different product. I want to return this product. AWB:SF168759975KR
Order#:3984DE my amount return panuka sir rs1500.My order smartwatch please

Returning my product

I have ordered an iPhone series watch from Facebook page seeing that diacount I ordered it and now I got it as a plastic playing watch of kid. I want to return it now pls help me out

Return refused to pick up

R188770811FPL
Order #xxxx1624324
The delivery person refused to pick up my product claiming I am returning used product. The fact that I had to return is the same that I received that damaged used product from the seller itself. That is not how you fraud people. I talked with the customer service and reinstated the return but the courier person rejected my return request by ditching. My return period also will be over soon. I want my refund. This I literally not how you fraud people. Literally unbelievable.

Payment related

I am paid online payment but your delivery boy not received payment i am pay already amount

YOUR ID NO.SF190160162892XIA

Plz refund my money 668 rupees

I ordered one dress ...the message was showing today arriving to your address I was paid the amount 668 rupees ..that delivery boy was called me & asked the otp & he was cancelled the order...I already paid the amount but my money is not refund plz sir refund my money 668 rupees.i am still waiting plz refund I am requesting u.

Adress
Kodathi caloni Banglore 35
Near store to Dore
(Mana Carmel Apartment)

This is the worst expience in my life ..I will never go to the online shopping very worst

My order not delivered - but received msg successful delivery

How could you people do this, without delivering a product.

My order I'd - SF189637034443FPL.

I want to know who is the person said delivered. I was waiting for past 10 days I got a MSG day before yesterday ur ordered delivered successfully. I was tracking the customer care meesho no response. I have paid for it. Very worst service on your end and meesho end. Very bad. Return my order or return my money. I do have all the bills. I will claim for it.

Where is my order yet not delivered but msg received

Please faster delivered my order

This type show me

Hy, this type msg show me parcel delivery but not received me
Prepaid parcel , what did do you when your parcel lost say me

Worst service

I too agree with u .

Worst service with worst customer executive caller person ....can't talk properly with customer they recruit useless person .

Non delivery of product

I am surekha...I ordered from meesho an article to be delivered to Prof.Radha at trichy ...the parcel has reached trichy on 7th but still not delivered ....SF183961656443FPL.... Please ensure immediate delivery of the parcel...for the past 7 days it has not moved from your warehouse.....unwanted delay....

Order related

Still not received my order but it is showing order was delivered please check with delivery partner & I am waiting for my order last 5 days

Not yet delivered

SF183884330443FPL this order is not yet this.is is an urgent because of prepaid order please make it fast delivery thank you.

order quary

i need my order urgently.

Order return issues

My return order pickup in delay sir please contact me sir and return takeovr sir

When my order will be delivered???

Hello team shadowfax...why my order is put on hold... I've not requested for open delivery then why your page is showing so...plz deliver my order ASAP.

ReTurn Pickup is very slow

My return pickup is pending for more than a week now, I m calling delivery agent but no response.

Return cancelled

I have a ajio product to return and it's return was attempted today , but no-one came to collect and no one called the delivery boy just cancelled pickup , now he is not picking up my calls , totally 3rd class service.

Product not received

I had to receive a product from meesho . My delivery status has been updated wrongly item has not been delivered . I have been waiting for your calls but its been more than 24 hours I have not been able to reach you all nor has anyone called me from your end.

Irresponsible behaviour from shadow fax

My return pickup is pending for more than a week now, I m getting the message for the delivery agent but it is getting cancelled with contacting me.p

where is my order i need my

where is my order i need my meesho order. did not cal me order date was extend in last 7nov was my delievry date but i will not supposed till delivered plz send me fast

My order is not delivered

My order has been reached yesterday in my hometown .It is so important to receive it today . Please deliver it to me . Thank you

For the last 20 days my order

For the last 20 days my order from meesho is lying with shadowfax. No delivery, no contact. Such a horrible service. I am tired of mailing. They just apologize nothing else.

Delivery my product in soon

My AWB number is SF174749408443FPL . customer is available in their location.please deliver product in soon.dont return.

Delivery delayed by 1 week

This is the worst delivery service I have ever experienced. product delivery is getting postponed continuously. My order SF171768158443FPL is still lying with shadow fax. Do deliver it at earliest.

Smart watch

Issue this product return smart watch order id D1038 SF224458506PIC Refund

It's a worst worst worst very

It's a worst worst worst very worst service very disappointed

I haven't received my order

Still I haven't received my order, docket no. SF174126009443FPL,order done through MISHO

Messho order not received

Hi,
I didn't get my messho parcel and it shows it was delivered on app what should I do please send my parcel I raised my complaint on messho also .
Tracking Id-SF172520986443FPL

Product not delivered

Product no. SF171671030443FPL ,i can't attend the phone call in evening just because i am in the office. So i want please product will deliver on morning or afternoon.

Respected sir, With the

Respected sir,

With the above order number, till now I did not received my parcel from AEPL as it is COD. I am waiting for the parcel and we have to pay the money.

Please check at your end, is there any problems ti not deliver the parcel.

Also please give me your Thane office contact number that I can contact them.

Your reply is highly appreciated.

Thanking you
Radhakrishnan

Product deliver

Dont return back the product customer will not available today so please do deliver by tomorrw at 2pm please please
AWB NO SF171664788443FPL

My parcel didn't arrived yesterday

Please resend my product ... Its too late .... Don't send to the seller

I haven't received my order

I haven't received my order yet,it's too late,

This is fraud courior company

This is fraud courior company

Horrible service by shadowfax

For the last 20 days my order from snapdeal is lying with shadowfax. No delivery, no contact. Such a horrible service. I am tired of mailing. They just apologize nothing else.

order not received

I order with meesho application. I don't have received my item (SF170130208443FPL & SF17044954044FPL). it's too many delays. please take serious acction.messho app show my order delivered but my order not receive.

My Courier not receive

My two packet not receive SF170449540443FPL and SF170130208443FPL

order not received

SF84140242FLP
my order is not received
please deliver today
its urgent
thanks

Complaint regarding return pickup

I had ordered a product from meesho app. It was to be returned. Noone came to pickup, no one called. So how return was cancelled. I am in Rohtak. Pathetic service by your partner.

Delivery boys creating lot of problems

Dear, Iam sorry to say that your services are very poor and pathetic.i am seller on all sites , i have already debarred you as courier partner on one site. Your boys think we are there servant. We have to wait for them . They will come whenever they want. You people don't send my products back on return from the sites. When we ask your boy for senior number they don't give. I don't know how you are working. I know you will not do anything but still I have shared my experience of your company.
ROHIT

Meesho parcel not received

Hi,
I didn't get my messho parcel and it shows it was delivered on app what should I do please send my parcel I raised my complaint on messho also .

Try to contact you but your no. Is switched off

My product is not delivered

My product is not delivered but status shows delivered

Order not received but the

Order not received but the status is delivered .
Not received even a cal from delivery boy

Order not

Order not received
SF158572306443FPL

Delivery late

Please today delivery my parcel

COMPALIN AGIANST PICKUP &DELIVERY BOY OF SHADOWFAX MUNDKA HUB

WE ARE MEESHU SELLER WITH NAME KUDOS DESIGNING HUBI WANT TO COMPALIN AGIANST PICKUP &DELIVERY BOY OF SHADOWFAX MUNDKA HUB WHO IS WEARING OUR BRAND TSHIRT. AND MISBEHAVED ONASKING FROM WHERE HE BROUGHT THIS TSHIRT. KINDLY TAKE STRICT ACTION AGIANSTHIM. TEAM KUDOS ROHIT AND BLOCK ALL PICKUP AND DELIVERY FROMSHADOWFAX. DO FOLLOW UP US.

My item is deliver please improve your deliver

Dear mam sir,
I am message again and again your company not enable any solution what are you doing,I order one item at 4th September and delivery date is 10rh September but today is 13th September and my item is not deliver.My shadowfax tracking no is SF74733232SHG so please deliver my item today and this is my last request today is not deliver my item so I am go to your website and cancel my order.Please my item is deliver today at my address ya tomorrow early morning I request you because tomorrow 9am I am going to out of delhi so please deliver my item

delivered

product not delivered

to much deliver

I order with snapdeal application. I don't have received my item. it's too many delays. please take serious acction.

Ye koi action nahi lete hai.

Ye koi action nahi lete hai. Or jab ye delivery nahi de pate h to khud hi cancel kar dete hai.

Unprofessional agent

On 6 sept the delivery man called and said that he forgot the slip so he will not come today for pickup.

He reschdule the second day without calling me ( 7 sep 2021) . Yesterday he asked to come to another address, either come yourself or send someone else and I live here alone so I can't go other address for pick up. Same happened the last time order due to which I didn't receive the order. Delivery agent cancel request on his own without my permission. How can he do this without asking me? Order I'd #RT45205108
Please solve my issue as soon as possible.

Regards
Annu
870878####

Not received my order yet

It almost 10 to 12 days but still I didn't receive my order.

Order not yet delivered

I need it very urgent and i have not received my order ...order is in Dibrugarh bt not yet delivered

Myntra Indo Era product Picked up but not yet reched to Myntra

Hi Team,
On September 2 afternoon, somebody from Shawdowfax delivery took the return of my Indo Era kurta set. Now Myntra people are saying they have not received the product.
Can anybody please help.
Regards

Pick up failed by agent

Hi, I have received message - quality check failed for my pick up but there is no agent came to check or for pick up how he can cancel it by showing quality check failed?
I am trying to call on that number but there is no response on that number please check it.

Haven't got my order yet!

I am working in Vedantu, My organization has sent an important to me which was supposed to be delivered yesterday but the delivery person didn't deliver it to me, when i called him he behaved so badly and he denied to come on my address, he said he will deliver it either in late evening or next day i.e., today
In yesterday's evening around 10pm, i got a message regarding my parcel has been delivered to me, when i tracked my order it was showing it has already been delivered to me on around 8:47pm.
I tried contacting him for the confirmation but calls were getting disconnected, now i have been trying to contact him from last night but calls are not getting connected
Delivery person marked my order has been delivered without actual delivering that, and initially he talked ridiculously
This is the way how Shadowfax treats its customers seriously, it's quite ashamed that company like Shadowfax provides such worse services and behaves in this way
I cant tolerate this behaviour of your delivery person and i want my parcel right away as it is very much important for me and my work
Take immediate actions now as i have already gave a feedback this morning but i haven't got any response yet
This is the second time i am writing it, do enquiry at earliest, i want my courier today only
here's my order no.:SF118772941KR

Order not received

I don't receive my order many times.......... please improve your service

Hii sir please help me

Sir please check my order AWB:SF140839277KR aapke pass hai ya nhi sir check karke bataiye please

my product is show delivered

my product is show delivered but recieve by me what the F is this

NOT RECEIVED MY PACKAGE AFTER 7 DAYS ALMOST

HI
My tracking id is sf142737829443fpl .it showing near to us but its almost showing last 3 days its near to you but still not received my package .
I am very irriate.I want my courier on urgent basis.

Product not received

SF140733595443FPL this is my tracking id I'm not received my courier but delivered message came 28th July 2021.where is my product ans I paid payment also.. Send the status. Please do the help..

Fake couriers

Hi I'm reqularly ordering from meeshow & recently I got 2 parcels which I haven't ordered & collected money from my mother inlaw. When I spoke with delivery boy he simply said ur phone was off & which would never happen as I'm a bank employee....now I unable to understand how to return the product as delivery boy refuse to take the product.

Delay in delivery

Hiii I am Alisha khatun... Tracking ID SF141144278443FPL...this is my customer orders I'd.. Please deliver this item you are showing me that 31 July it will be delivered but still now delivery boy didn't deliver... Please don't late deliver early

Courier picked but in shopping app mentioned pickup is qc failed

I have requested to exchange 2 nos of parcel from meesho , courier boy received both the item from me, but he has mentioned as pickup is QC failed, plz return my courier asap so that i can request for its exchange

Enquiry for franchise business

Enquiry of shadowfax courier franchise office ..but no response from your side...no response from mail no response from entery data contact ...

my shipment not delivered

I have ordered one saree in glowroad on 06 th july, My delivery address is nagercoil, as per your tracking, my parcel was reached madurai on 11th july.
but still i didnt receive my parcel. in your tracking also no updation after 11th july. i have raised complaint more time via your tracking, but no responce. nobody contact us from your side. i cant get any phone number for your service enquiry.please check and deliver my parcel ASAP.
My tracking number:SF10006744GLO.

Order not received on stipulated date

I recieved message saying the product will be delivered today. But I haven't received it the contact no which was messaged does not work.The courier boy cannot be contacted. Please see through the issue. Not able to contact you people ver negligent. Your service is dissatisfying and disappointing.