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SBI Securities Customer Care No. 022-6854 5555

Updated on Wednesday, 15 April 2026 - 3:59pm
Organization: 
All India Number(s): 
  • 022-6854 5555 (For Customer Support, Mon-Fri, 8:45am-5:30pm, Sat, 10am-4pm)
  • 022-4001 4155 (Alternate Customer Support, Mon-Fri, 8:45am-5:30pm, Sat, 10am-4pm)
  • 96536 40000 (For WhatsApp Support)
Website: 
Official Website
iOS App: 
SBI Securities: Stocks & IPO
Android App: 
SBI Securities: Stocks & SIP

IVRS Menu: 022-6854 5555 / 022-4001 4155

  • Press 1: For queries on existing account
  • Press 2: If you wish to open an account
  • Press 3: For call and trade

Email

  • helpdesk [at] sbicapsec [dot] com (For Customer Care)

Important Links

Grievance Redressal

Level 1:

  • For any query/complaint, you can contact at the details given below:
    Contact No.: 022-68545555
    Email: helpdesk [at] sbicapsec [dot] com , dp [dot] grievance [at] sbicapsec [dot] com
    Address: Voltas House, A” block Shed, Ground and Mezzanine floors,
    T.B Kadam Marg, Chinchpokli, Mumbai - 400033.

Level 2:

  • If your query is not resolved within 2 working days, then you can contact the Head of Client, details are given below:
    Contact No.: 022-68545545
    Email: complaints [at] sbicapsec [dot] com
    Address: Voltas House, A" block Shed, Ground and Mezzanine floors,
    T.B Kadam Marg, Chinchpokli, Mumbai - 400033.

Level 3:

  • If your query is not resolved within 5 working days, then you can contact the compliance officer, details are given below:
    Contact No.: 022-68545580
    Email: escalations [at] sbicapsec [dot] com
    Address: Marathon Futurex, Block B, Unit 1201, N M Joshi Marg,
    Lower Parel (East), Mumbai 400013.

Level 4:

  • If your query is not resolved within 5 working days, then you can contact the MD & CEO, details are given below:
    Contact No.: 022-68545581
    Email: compliance [at] sbicapsec [dot] com
    Address: Marathon Futurex, Block B, Unit 1201, N M Joshi Marg,
    Lower Parel (East), Mumbai 400013.

Level 5:

Officers Contact Details

Sr No. Designation Contact No. Email
1 Managing Director and CEO 022-68545581 escalations [at] sbicapsec [dot] com
2 Whole-Time Director and Chief Financial Officer 022-68545582 escalations [at] sbicapsec [dot] com
3 Company Secretary 022-68545584 cs [at] sbicapsec [dot] com
4 Compliance Officer 022-68545580 compliance [at] sbicapsec [dot] com

Download Forms

Head Office

SBICAP Securities Limited,
Marathon Futurex, Unit No. 1201, B-Wing,
12th Floor, N M Joshi Marg, Mafatlal Mill
Compound, Lower Parel East, Mumbai 400013
Email: marketing [at] sbicapsec [dot] com

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