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SBI Securities Customer Care No. 022-6854 5555
Updated on Monday, 24 March 2025 - 3:08pm
Email
12th Floor, N M Joshi Marg,
Mafatlal Mill Compound, Lower Parel
East, Mumbai 400013
Email: marketing [at] sbicapsec [dot] com
Organization:
sbismart.com All India Number(s):
- 022-6854 5555 (For Customer Support, Mon-Fri, 8:45am-5:30pm, Sat, 10am-4pm)
- 022-4001 4155 (For Alternate Support, Mon-Fri, 8:45am-5:30pm, Sat, 10am-4pm)
Website:
Official Website IVRS Menu: 022-6854 5555/ 022-4001 4155
Select your preferred language:
- Press 1: For queries on existing account
- Press 2: If you wish to open an account
- Press 3: For call and trade
- helpdesk [at] sbicapsec [dot] com (For general queries/ trading-related queries )
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Important Links
For Grievance Redressal
Level 1:
- For any query/complaints you can contact 022-45036077, 022-68545555 or email at helpdesk [at] sbicapsec [dot] com , dp [dot] grievance [at] sbicapsec [dot] com
Timings: Mon-Fri, 8:45am - 5:30 pm, 10am-4pm (Sat, except trading holidays)
Level 2:
- If your query is not solved within 5 working days then you can contact to the compliance officer at 022-69316510, 022-68545580 or mail at complaints [at] sbicapsec [dot] com
- You can also contact at Head of Client Servicing at 022-68545545 or mail at complaints [at] sbicapsec [dot] com
Timings: Mon-Fri, 8:45am - 5:30 pm, 10am-4pm (Sat, except trading holidays)
Level 3:
- If you are not satisfied within 2 working days then you can contact at 022-68545583 mail at cbo [at] sbicapsec [dot] com
Timings: Mon-Fri, 8:45am - 5:30 pm, 10am-4pm (Sat, except trading holidays)
Level 4:
- If you are still not satisfied within 2 working days then you can contact at 022-68545581 or mail at escalations [at] sbicapsec [dot] com
Timings: Mon-Fri, 8:45am - 5:30 pm, 10am-4pm (Sat, except trading holidays)
Level 5:
- You can also lodge your complaint online through Security Exchange Board Of India (SEBI) Scores Portal or through Smart ODR Portal.
- If your query is still not resloved, then you can lodge your complaint online through below details:
Sr. No. Portal Email 1 National Stock Exchange (NSE) ignse [at] nse [dot] co [dot] in 2 Bombay Stock Exchange (BSE) is [at] bseindia [dot] com 3 National Commodity And Derivatives Exchange (NCDEX) ig [at] ncdex [dot] com 4 Multi Commodity Exchange (MCX) - 5 National Securities Depository Ltd. (NSDL) relations [at] nsdl [dot] com 6 Central Depository Services Limited (CDSL) complaints [at] cdslindia [dot] com
Key Managerial Personnel And Compliance Officer Contacts
| Sr. No. | Name | Designation | Contact No. | |
|---|---|---|---|---|
| 1 | Deepak Kumar Lalla | Managing Director and CEO | 022-68545581 | escalations [at] sbicapsec [dot] com |
| 2 | Sushant Kumar Das | Whole-Time Director and Chief Financial Officer |
022-68545582 | escalations [at] sbicapsec [dot] com |
| 3 | Dhanashri Kenkre | Company Secretary | 022-68545584 | cs [at] sbicapsec [dot] com |
| 4 | Mr. Amit Jindal | Compliance Officer | 022-68545580 | compliance [at] sbicapsec [dot] com |
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Head Office
Marathon Futurex, Unit No. 1201, B-Wing,12th Floor, N M Joshi Marg,
Mafatlal Mill Compound, Lower Parel
East, Mumbai 400013
Email: marketing [at] sbicapsec [dot] com
