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Important Contact Details

Claim Process

• For any query related to Claim Process, you can contact at 18002103366, 18002106366 or mail at sbig [dot] health [at] sbigeneral [dot] in .
• You can also make a claim request via filling this Form .
• For third party motor claim related query you can contact at the details given below:
  

  Sr No.	Location	Email	Jurisdiction of SBI General Office	Address
  1	Ahmedabad	tpclaims [dot] ahmedabad [at] sbigeneral [dot] in	All Courts in the State of Gujarat	SBI General Insurance Company Limited, Capital One - 2nd Floor, Near Mithakali 6 Roads, Navarangpura, Ahmedabad - 380009
  2	Bengaluru	tpclaims [dot] bengaluru [at] sbigeneral [dot] in	All Courts in the District of Bangalore, Mysuru, Hasan, Mandiya, Mangalore,Udupi, Chitradurga, Shimoga, Coorg, Chikmagalur,Tumkur, Davangare, Chitradurga & Kolar	SBI General Insurance Company Limited, Rukmini Towers’ 3/1, Platform Road, Sheshadripuram, Bengaluru - 560020
  3	Bhopal	tpclaims [dot] bhopal [at] sbigeneral [dot] in	All Courts in the State of Madhya Pradesh	SBI General Insurance Company Limited, 2nd Floor, Above SBI Main Branch, New Market T.T. Nagar, Bhopal - 462003
  4	Bhubaneswar	tpclaims [dot] bhubaneswar [at] sbigeneral [dot] in	All Courts in the State of Odisha	SBI General Insurance Company Limited, Samabaya Bhawan, Block No. 01, Floor No. 03, Office Space No. 301 A, 301B, Mouza Bhoi Nagar, Janpath, Bhubaneswar - 751007
  5	Kolkata	tpclaims [dot] kolkata [at] sbigeneral [dot] in	All Courts in the State of West Bengal, Sikkim, Arunachal Pradesh, Mizoram, Meghalaya, Manipur, Tripura, Nagaland and UT of Andaman & Nicobar Islands	SBI General Insurance Company Limited, Room no. Ground  Floor, L & T Building, 3B, Shakespeare Sarani, Opposite Kenilworth Hotel, Kolkata - 700071
  6	Chandigarh	tpclaims [dot] chandigarh [at] sbigeneral [dot] in	All Courts in the State of Punjab, Haryana, Himachal Pradesh, Jammu and Kashmir, Uttarakhand, Ladhakh and UT of Chandigarh	SBI General Insurance Company Limited, SCO 335-336, 1st & 2nd Floor, Sector 35-B, Chandigarh - 160022
  7	Chennai	tpclaims [dot] chennai [at] sbigeneral [dot] in	All Courts in the district of Chennai, Kanchipuram, Tiruvallur, Chengalpattu, Villupuram, Vellore, Tiruvannamalai, Cuddalore & UT of Puducherry	SBI General Insurance Company Limited, 3rd Floor, “A” Block, Good Shepherd Square,Kodambakkam High Road, Nungambakkam, Chennai - 600034
  8	Kochi	tpclaims [dot] kochi [at] sbigeneral [dot] in	All Courts in the district of Kottayam, Ernakulam, Thrissur & Idukki	SBI General Insurance Company Limited, 2nd Floor, Madathikunnel Complex,Kathrikadavu, Cochin - 682017
  9	Delhi	tpclaims [dot] delhi [at] sbigeneral [dot] in	All Courts in the State of Delhi & Western UP	SBI General Insurance Company Limited, 46 Pusa Road Karol Bagh Near Metro Pillar no-129 New Delhi- 110005
  10	Mumbai	tpclaims [dot] mumbai [at] sbigeneral [dot] in	All Courts in the State of Goa and UT of Daman & Diu and all Courts in the districts of Mumbai, Dhule, Kolhapur, Ahmednagar, Thane, Solapur, Satara, Sangli, Sindhudurg, Ratnagiri, Nandurbar, Pune, Raigad & Nashik in Maharashtra State	SBI General Insurance Company Limited, 1st Floor, “A” Wing, Krishna Baug, New Maniklal Estate, S.N.Mehta Marg , Ghatkopar (W),Mumbai - 400086
  11	Guwahati	tpclaims [dot] guwahati [at] sbigeneral [dot] in	All Courts in the State of Assam	SBI General Insurance Company Limited, Lakshmi Darshan G.S. Road (opposite Bora Service) Ulubari, Guwahati - 781007
  12	Hyderabad	tpclaims [dot] hyderabad [at] sbigeneral [dot] in	All Courts in the State of Andhra Pradesh & Telangana and UT of Puducherry in Yanam	SBI General Insurance Company Limited, No. 6-3-669/1, 3rd floor, Ozone Commercial Complex, Panjagutta Main Road, Hyderabad-500082
  13	Jaipur	tpclaims [dot] jaipur [at] sbigeneral [dot] in	All Courts in the State of Rajasthan	SBI General Insurance Company Limited, 1st Floor,9, Dwarka Nivas, Tonk Road Kailash Puri, Jaipur - 302018
  14	Lucknow	tpclaims [dot] lucknow [at] sbigeneral [dot] in	All Courts in the State of Eastern UP, Kanpur, Pratapgarh, Sultanpur, Lucknow-High Court, Jaunpur, Fatehpur, Varanasi, Mirzapur, Chittrakoot, Kaushambi, Kanpur Nagar, Kanpur Dehat	SBI General Insurance Company Limited, 3rd Floor, Halwasiya commerce House. Habibullah, Estate, 11 M.G, Hazratganj, Lucknow - 226001
  15	Nagpur	tpclaims [dot] nagpur [at] sbigeneral [dot] in	All Courts in the district of Aurangabad, Nagpur, Jalgaon, Buldhana, Akola, Washim, Jalna, Beed, Latur, Nanded, Amravati, Yavatmal, Chandrapur, Wardha, Gadchiroli, Bhandara, Gondia, Osmanabad & Parbhani	SBI General Insurance Company Limited, 148, Thapar Enclave, 3rd Floor, Above SBI Personal Banking Branch, Maharaj Bagh Road, Ramdaspeth, Nagpur - 440010
  16	Patna	tpclaims [dot] patna [at] sbigeneral [dot] in	All Courts in the State of Bihar & Jharkhand	SBI General Insurance Company Limited, City Centre Mall, Office Block, 5th Floor, Lodipur, Budh Marg, Patna - 800001
  17	Trivandrum	tpclaims [dot] trivandrum [at] sbigeneral [dot] in	All Courts in the district of Alappuzha, Pathanamthitta, Kollam & Thiruvananthapuram	SBI General Insurance Company Limited, 2nd Floor, Tarra Towers, Vellayambalam-Sasthamangalam Road ,Sasthamangalam P O,Trivandrum - 695010
  18	Bilaspur	tpclaims [dot] bilaspur [at] sbigeneral [dot] in	All Courts in the State of Chhattisgarh	SBI General Insurance Company Limited, 2nd Floor, Office no 207/208,Rama Port Vyapar Vihar, Bilaspur - 495001
  19	Madurai	tpclaims [dot] madurai [at] sbigeneral [dot] in	All Courts in the district of Madurai, Tiruchi, Dindugul, Krishnagiri, Perambalur, Mayiladudurai, Nagapattinam, Tiruvarur, Karur, Pudukottai, Sivagangai, Theni, Virudhunagar, Ramanathapuram, Thoothukudi, Tirunelveli and Kanniyakumari	SBI General Insurance Company Limited, 2nd floor, S S Tower, 78/4, Bye Pass Road, Madurai - 625010
  20	Kozhikode	tpclaims [dot] kozhikode [at] sbigeneral [dot] in	All Courts in the district of Palakkad, Mallappuram, Kozhikode, Wayanadu, Kannur, Kasarkode & UT of Puducherry in Mahe	SBI General Insurance Company Limited, 3rd Floor, Bhumidaya Grandeur, Opp Nadakkave Police Station, West Nadakkave P.O, Kozhikode - 673011
  21	Coimbatore	tpclaims [dot] coimbatore [at] sbigeneral [dot] in	All Courts in the district of Coimbatore, Namakkal, Salem, Erode, Dharmapuri, Nilgiris, Tiruppur & Thanjavur	SBI General Insurance Company Limited, No. 206/3, 3rd Floor, West Ramalingam Road, RS Puram, Coimbatore - 641002
  22	Jabalpur	tpclaims [dot] jabalpur [at] sbigeneral [dot] in	All Courts in the district of Jabalpur, Chhindwara, Shahdol, Narsinghpur, Balaghat, Katni, Mandla, Seoni & Panna	SBI General Insurance Company Limited, Regal Towers, Second Floor, Besides Kartik Hotel Near Tayyabali Petrol Pump, Jabalpur - 482001
  23	Hubballi	tpclaims [dot] hubballi [at] sbigeneral [dot] in	All Courts in the district of Bagalkote, Ballari, Belagavi, Bidar, Dharwad, Gadag, Haveri, Uttara Kannada & Hubbali	SBI General Insurance Company Limited, 'V A Kalburgi Hallmark' Desai Cross, Pinto Road, Deshpande Nagar, Hubballi - 580029
  24	Kalaburagi	tpclaims [dot] kalaburagi [at] sbigeneral [dot] in	All Courts in the district of Gulbarga/Kalaburagi, Vijayapura, Bidar, Raichur & Yadgir	SBI General Insurance Company Limited, Third floor, Vidyachand Tower, 1-44/1A/TF, Timmapuri Circle, Gulbarga - 585102
  25	Prayagraj	tpclaims [dot] prayagraj [at] sbigeneral [dot] in	All Courts in the district of Prayagraj, Kanpur, Pratapgarh, Sultanpur, Lucknow-High Court, Jaunpur, Fatehpur, Varanasi, Mirzapur, Chittrakoot, Kaushambi, Kanpur Nagar, Kanpur Dehat	SBI General Insurance Company Limited, Agarwal Arcade, 3rd Floor, 4 Sardar Patel Marg, Civil Line,  Prayagraj-Allahabad - 110005

• For more information related to claim process, Please Read .

Grievance Redressal

Level 1:

• For any query/complaint, you can contact at 022-45138021, 18001021111 or mail at head [dot] customercare [at] sbigeneral [dot] in
• For Senior Citizens, you can contact at 18001021111 (24/7), or mail at seniorcitizengrievances [at] sbigeneral [dot] in
• You may also visit to your nearest Branch Location .

Level 2:

• If your query is not resolved within 7 days, then you can also contact to the grievance redressal officer at the details given below:
  Designation: Grievance Redressal Officer
  Name: Virag Mishra
  Contact No.: 022-45138021
  Email: gro [at] sbigeneral [dot] in

Level 3:

• If your are still not satisfied, then you can lodge your complaint online through Bima Bharosa or through Insurance Regulatory and Development Authority of India (IRDAI) .
• You also can lodge your complaint online through Council for Insurance Ombudsmen (CIO) or visit CIO Centres .

For Queries, Service Request and Non - Health Claims Registration.

Contact No.: 1800221111 (24/7)
Email: customer [dot] care [at] sbigeneral [dot] in
Fax No.: 1800227244

Corporate/Registered Office

SBI General Insurance Company Ltd.
9^th Floor, A & B Wing, Fulcrum Building,
Sahar Road, Andheri(East), Mumbai 400099
Office Timings: Mon-Fri, 9:30am-6:30pm

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