SBI Customer Care & Helpline Numbers 1800 11 2211

Organization: 
Toll free Number(s): 
  • 1800 11 2211 (Phone Banking-24x7)
  • 1800 425 3800 (Phone Banking-24x7)
  • 1800 110 009 (Pensioners Helpline)
  • 1800 180 1290 (Credit Cards)
  • 1800 1111 09 (To block your card)
  • 1800 425 3800 (Pensioners Helpline)
  • 1800 112 211 (Pensioners Helpline)
  • 1800 11 0001 (National Toll Free No. For PMJDY)
  • 1800 180 1111 (National Toll Free No. For PMJDY)
All India Number(s): 
  • 1860 180 1290 (Credit cards)
  • 080-2659 9990 (Customer Care-24x7)
  • 8422 8455 13 (Available Credit limit)
  • 8422 8455 15 (Status of Credit card last payment)
  • 09223766666("BAL"CALL/SMS)
  • 09223866666("BAL" SMS)
  • 8008202020 (Unhappy with services-SMS)

Contact:

1800 425 3800 / 1800 11 2211 (Phone Banking Services)

IVRS Options-

First Select Language

  • Press 0- To block Atm or debit card
  • Press 1- For phone banking and account related services
  • Press 2- For Atm or debit card related information
  • Press 3- To know about loan interest deposits rates
  • Press 4- Internet mobile banking ,Neft ,Sbi yono cash
  • Press 5- If your not satisfy with service
  • Press 6- For pension account information

SMS

Unhappy with services:

SMS UNHAPPY to 8008 20 20 20
Missed call Banking @ SBI Quick

Email

  • unauthorisedtransaction [at] sbi [dot] co [dot] in (To block your card)
  • pmjdt [dot] grievances [at] nic [dot] in (PMJDY Grievance Redressal)

Internet Banking Link

Important Links

SBI Personal

International Banking

Complaint Through SMS

SMS Text Sent it to
UNHAPPY 8008202020

Bank Missed Call Service or SMS

Discription SMS Format Give Missed Call or SMS to
One Time Registration  SMS, ‘REG Account Number’ to  09223488888
De-Registration SMS ‘DREG ’ to 09223488888
Last Clear Balance BAL 09223766666
Mini Statement
or Last 5
Transaction
MSTMT 09223866666
Cheque Book Request Send message "CHQREQ" to  09223588888
E-Statement

Last 6 month
ESTMT <space> <Account Number> <space> <code>

Where Code is any 4 digit number of your choice which
will be used to encrypt the PDF attachment
09223588888
Education Loan
Interest Certificate
ELI <space> <Account Number> <space> <code> 09223588888
Home Loan Interest
Certificatee
HLI <space> <Account Number> <space>
<code> 09223588888
09223588888
ATM Card Blocking ‘BLOCK<space>XXXX’ to 567676 (XXXX represents
last 4 digit of the card number)
567676
ATM Card Switch On/Off usage at
PoS, ATM, International etc.
SMS ‘SWON/SWOFFATM/POS/ECOM/INTL/DOM<space>
XXXX’ to 09223966666
09223966666
Green PIN

PIN CCCC AAAA to 567676

Where CCCC is the last 4 digits of ATM Card number
 and AAAA is last 4 digits of the Account Number.

567676
Products Details SMS ‘HOME’ or ‘CAR’ to 09223588888 09223588888

Borrower's Helpline

Helpline for existing borrowers of Personal Banking, SME and Agriculture segments for enquiring about
their borrowal accounts.

Sr. No. Name Of Circle Helpline Number
1 Ahmedabad 1800-233-7688
2 Bangalore 080-22749254
3 Bhopal 0755-2552819
4 Bhubaneshwar 0674-2392960
5 Chandigarh 0172-4567248
6 Chennai 18004254424
7 Guwahati 9678085602
8 Hyderabad 9959097956
9 Kolkata 1800-345-3455
10 Lucknow 0522-2611778
11 Mumbai 022-26445039
12 New Delhi 011-23368599
13 Patna 0612-2219616
14 Thiruvananthapuram 0471-2319909

Important Coordinates

Shares & Bonds department

General Manager, State Bank of India Corporate Centre, 14th Floor,
State Bank Bhavan, Madame Cama Road, Mumbai - 400021,
Telephones : 022 - 22740841 -48 (eight lines) Fax: 022 – 22855348,
E-Mail Id : investor [dot] complaints [at] sbi [dot] co [dot] in

Registrar & Transfer Agent (RTA)

M/s Alankit Assignments Limited

Head Office :
Alankit Heights,
3E/7, Jhndewalan Extension,
New Delhi-110055
Tel. No. 011-42541234
Virtual No: 7290071335
E-mail :sbi [dot] igr [at] alankit [dot] com
Regd Office :
205-208, Anarkali Complex,
Jhandewalan Extension,
New Delhi-110055
Tel. No. 011-42541234
Fax No. 011-23552001
E-mail : sbi [dot] igr [at] alankit [dot] com
Investor Service Centre:
R.R House, Ideal Industrial Estate,
Opposite New Empire Mills,
Senapati Bapat Marg, Lower Parel West,
Mumbai, Maharashtra 400013.
Tel. No. 022-43481300
Fax No. 022-43481206
E-mail : sbi [dot] igr [at] alankit [dot] com
Address of IDBI Trusteeship
IDBI Trusteeship Services Limited
Asian Building, Ground Floor,
17, R Kamani Marg, Ballard Estate,
Telephones : 022-408070008,
E-Mail Id : itsl [at] idbitrustee [dot] com

Corporate Accounts Group (CAG)

CAG Branch Tel. No. Email Id Address
  CAG Branch, Mumbai  022-61542626 022-61542707   gm [dot] cag [at] sbi [dot] co [dot] in  General Manager & Branch Head, State Bank of India, Neville House, J. N. Herdia Marg, Ballard Estate Mumbai Maharashtra 400001
CAG Branch, BKC, Mumbai 022-61709502 022-61709678 gmcagbkc [at] sbi [dot] co [dot] in General Manager & Branch Head, State Bank of India, The Capital, A - wing, 16th Floor, Bandra Kurla Complex, Bandra Mumbai Maharashtra 400051
CAG Branch, New Delhi 011-23475510 011-23495559 gm [dot] cagdel [at] sbi [dot] co [dot] in General Manager & Branch Head, State Bank of India, Redfort Capital Parsvnath Towers, 4th & 5th Floor, Bhai Veer Singh Marg, Gole Market New Delhi Delhi 110001
CAG Branch, Chennai 044 –28576105 044- 28576115 gm [dot] cagche [at] sbi [dot] co [dot] in General Manager & Branch Head, State Bank of India, 3rd Floor, Sigapi Achi Building, 18/3, Rukmini Lakshmipati Road, Egmore, Chennai, Tamil Nadu 600006

Regional Customer Care Numbers

Local Head Office / Head of Grievances
Redressal Machinery
Helpline / Grievance Cell E-mail
Address / Telephone Nos.

AHMEDABAD
(State of Gujarat & Union Territories of Daman and Dadra & Nagar Haveli)
General Manager
State Bank of India,
Local Head Office, Bhadra,
Ahmedabad-380 001

E-mail: agmcustomer [dot] lhoahm [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(079) 25510883 , 25506648 , 25506050
Fax no. (079) 25506648

AMARAVATI
State Bank of India,
Local Head Office, Amaravati Circle,
Gun Foundary,
Hyderbad-500 001

E-mail: agmcustomer [dot] lhoand [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(040) 23387435 , 23387727

BANGALORE
(State of Karnataka)
General Manager
State Bank of India,
Local Head Office,
65, St. Mark's Road, Bangalore-560 001.

E-mail: agmcustomer [dot] lhoban [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(080) 25943030 , 25943500
Fax no. : (080) 22124018, 25943125

BHOPAL
(States of M.P. Chhatisgarh)
General Manager
State Bank of India,
Local Head Office, Hoshangabad Road,
Bhopal-462 011

E-mail: agmcustomer [dot] lhobho [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(0755) 2576851, 2575226
Fax no. : (0755) 4059200 , 2550106

BHUBANESWAR
(State of Orissa)
General Manager
State Bank of India,
Local Head Office ,
111/1, Pandit Jawaharlal Nehru Marg,
Bhubaneswar Orissa-751 001.

E-mail: agmcustomer [dot] lhobhu [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(0674)2396580 , 2396582
fax no. : (0674) 2390248

CHANDIGARH
(U.T. of Chandigarh & States of H.P., J & K, Punjab and the districts of Haryana other than those mentioned under Delhi)
General Manager State Bank of India, Local Head Office,
Sector-17-B, Chandigarh-160 017

E-mail: agmcustomer [dot] lhocha [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(0172)2707391 2707390, 4567633,4567193,4567120
Fax no. (0172) 2713968 , 2720234

CHENNAI
(State of Tamil Nadu & U.T. of Pondicherry)
General Manager
State Bank of India,
Local Head Office,
Circletop House,
16 , College Lane,
Chennai-600 006.

E-mail: agmcustomer [dot] lhoche [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(044) 28214285, 28266141
Fax no : (044) 28214381

DELHI
States of Delhi,
Rajasthan,Uttaranchal & part of Haryana
U.P. Districts of Agra,
Aligarh, Etah, Ferozabad, Hathras,
Baghpat, Mahamayanagar, Mainpuri, Mathura,
Muzaffarnagar, Meerut, Saharanpur,
Ghaziabad, Bulandshahr, Gautam Budh Ngr.
Haryana Districts of Faridabad,
Gurgaon and Sonepat.
Uttranchal All Districts
General Manager,
State Bank of India, Local Head Office ,
11, Sansad Marg,
New Delhi-110 001.

E-mail: agmcustomer [dot] lhodel [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(011)23407121, 23407657, 23407447, 23407480
Fax no. (011) 23361969

GUWAHATI
(7 States of North-East)
General Manager
State Bank of India,
Local Head Office ,
A.T. Road, Bharalumukh ,
Post Box No. 103,
Guwahati-781 009.

E-mail: agmcustomer [dot] lhoguw [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(0361)2237663, 2237513
Fax no. (0361) 2237664 , 2237819

HYDERABAD
(State of Andhra Pradesh)
General Manager
State Bank of India,
Local Head Office,
Bank Street, Koti,
Hyderabad - 500 095.

E-mail: agmcustomer [dot] lhohyd [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(040)24756925, 23466108
Fax no. (040) 24751010

JAIPUR
State Bank of India,
Local Head Office,
Tilak Marg, C-Scheme,
Jaipur - 302 005.

E-mail: agmcustomer [dot] lhojai [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(0141)2256326, 2256327, 2256328

LUCKNOW
(State of U.P. covering districts other
than those mentioned under New Delhi)
General Manager
State Bank of India, Local Head Office,
New Administrative Bldg. ,
Motimahal Marg , Hazratganj ,
Lucknow-226 001.

E-mail: agmcustomer [dot] lholuc [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(0522) 2201492 , 2201496, 2234012, 2295936, 2230401
Fax no. (0522) 2282573, 2231463

MAHARASHTRA
(The State of Maharashtra (excluding districts of Mumbai City, Mumbai Suburban, Thane, Palghar and Raigad) and the State of Goa.)
General Manager
State Bank of India , Local Head Office ,
Bandra Kurla Complex
Mumbai-400 051.

E-mail: agmcustomer [dot] lhomum [at] sbi [dot] co [dot] in
Helpline (022) 6445525 , 26445524
Grievance Cell Tel no. :
26445532, 26445533, 26445432
ATM Department 55514539, 55514540
Housing & Personal Loan 26445543, 26445542
Fax no. (022) 26445505, 26445535, 26445530, 26445464

MUMBAI(Metro)
(The districts of Mumbai City, Mumbai Suburban, Thane, Palghar and Raigad in the State of Maharashtra.)
General Manager
State Bank of India , Local Head Office ,
Bandra Kurla Complex
Mumbai-400 051.

E-mail: agmcustomer [dot] lhomum [at] sbi [dot] co [dot] in
Helpline (022) 6445525 , 26445524
Grievance Cell Tel no. :
26445532, 26445533, 26445432
ATM Department 55514539, 55514540
Housing & Personal Loan 26445543, 26445542
Fax no. (022) 26445505, 26445535, 26445530, 26445464

PATNA
(States of Bihar and Jharkhand)
General Manager
State Bank of India, Local Head Office,
Judges Court Road,
Patna-800 001.
E-mail: agmcustomer [dot] lhopat [at] sbi [dot] co [dot] in
Contact Number : 0612-2238388
Grievance Cell Tel no. :
(0612)2209078 & 2209005,2209080
Fax no. (0612) 2209006, 2209072, 2238388
THIRUVANANTHAPURAM
(State of Kerala)
General Manager
State Bank of India,
Local Head Office,
Poojappura
Thiruvananthapuram, Pin-695 012
E-mail: agmcustomer [dot] lhotri [at] sbi [dot] co [dot] in
Grievance Cell Tel no. :
(0471)2192333, 2192555, 2192666, 2192260

SBI Card: Help line Nos: 1800 180 1290; 39020202;

Email: feedback [dot] gesbi [at] ge [dot] com
Shri Roopam Asthana CEO:
roopam [dot] asthana [at] ge [dot] com

Mr Ajay Bharti, AVP, Customer Services
PO Bag 28, GPO, New Delhi- 110 001

Head [dot] sbicards [at] ge [dot] com

Fax: 0124-3987306

SBI Card & Payment Services Ltd
DLF Infinity Towers, Tower B 2nd Floor
DLF Cyber City, Phase II, Gurgaon - 122 001

All Circle Nodal Officer

Circle Address Telephone No. Email I'd Network Nodal Officer Fax No
AHMEDABAD Local Head Office, Bhadra, Ahmedabad, 380001 07925506577 agmcustomer.lhoahm @sbi.co.in 1 General Manager NW1 07925506577
07925500673 2 General Manager NW2 07925503172
07925506705 3 General Manager NW3 07925507613
BANGALORE Local Head Office, 65, St Mark's Road, Bangalore 560001 08025943026 agmcustomer.lhoban@ sbi.co.in 1 General Manager NW1 08022124018
08025943038 2 General Manager NW2 08025943040
KOLKATA Local Head Office, Samridhi Bhavan, 1, Strand Road, Kolkata, 700001 03322436524 agmcustomer.lhokol@s bi.co.in 1 General Manager NW1 03322438240
03322435743 2 General Manager NW2 03322108322
03322624480 3 General Manager NW3 03322130263
BHOPAL Local Head Office, Hosangabad Road, BHOPAL, 462011 07554288010 agmcustomer.lhobho@ sbi.co.in 1 General Manager NW1 07554288010
07552575987 2 General Manager NW2 07552764693
07552575983 3 General Manager NW3 07552763290
BHUBANESWAR Local Head Office, III/I, Pt. J L Nehru Marg, 751001 06742391772 agmcustomer.lhobhu@ sbi.co.in 1 General Manager NW1 06742396018
06742391860 2 General Manager NW2 06742393925
CHANDIGARH Local Head Office, Sector 17 A, Chandigarh, 160017 01722703315 agmcustomer.lhocha@ sbi.co.in 1 General Manager NW1 01722725391
01722704957 2 General Manager NW2 01722703520
CHENNAI Local Head Office, Circle Top House, 16, College lane, Chennai, 600006 04428214116 agmcustomer.lhoche@ sbi.co.in 1 General Manager NW1 04428214186
04428217581 2 General Manager NW2 04428217589
DELHI State Bank of India Local Head Office, 11, Sansad Marg, New Delhi 110 001 01123407121 01123407122 agmcustomer.lhodel@ sbi.co.in 1 General Manager NW1 01123744197
01123407231 01123407657 01123407227 2 General Manager NW2 01123344367
01123407258 01123407447 3 General Manager NW3 01123344365
GUWAHATI State Bank of India Local Head Office, G.S. Road, P.O. Assam 03612237556 agmcustomer.lhoguw @sbi.co.in 1 General Manager NW1 03612237563
03612237531 2 General Manager NW2 03612337675
HYDERABAD State Bank of India Local Head Office, Bank Street, Koti, Hyderabad 500 095 04023466512 agmcustomer.lhohyd@ sbi.co.in 1 General Manager NW1 04024756988
04023466522 2 General Manager NW2 04024758724
04023466542 3 General Manager NW3 04023466465
LUCKNOW State Bank of India Local Head Office, Moti Mahal Marg, Lucknow 226 001 05222201492 agmcustomer.lholuc@s bi.co.in 1 General Manager NW1 05222234157
05222201496 2 General Manager NW2 05222282573
05222233930 3 General Manager NW3 05222234026
MUMBAI State Bank of India Local Head office, "Synergy", Plot No. C6, 'G" Block, Bandra Kurla complex, Bandra(E),Mumbai 02226445506 agmcustomer.lhomum @sbi.co.in 1 General Manager NW1 02226445504
02267514507 2 General Manager NW2 02267514505
02267514403 3 General Manager NW3 02267514402
MUMBAI State Bank of India Local Head office, "Synergy", Plot No. C6, 'G" Block, Bandra Kurla complex, Bandra(E),Mumbai 02267514502 agmcustomer.lhomum @sbi.co.in 4 General Manager NW4 02267514505
PATNA State Bank of India Local Head Office, Judges Court Road, Patna 800 001 06122209082 agmcustomer.lhopat@ sbi.co.in 1 General Manager NW1 06122209006
06122209010 2 General Manager NW2 06122209009
06122219179 3 General Manager NW3 06122219869
THIRUANANTHAP URAM State Bank of India Local head Office, S.S. Kovli Road, Thampanoor, 0471-2192604 agmcustomer.lhotri@s bi.co.in 1 General Manager NW1  
0471-2192605 2 General Manager NW2  
0471-2192606 3 General Manager - NW-3 0471-2350568

NRI (Customer Care Number)

Country Contact Number
Australia  1800-012-473
Bahrain  80-801-724
Belgium  80-076-562
Canada  1866-3284-209
France  800-740-849
Germany  800-183-0736
Hong Kong 800-932-045
India  1800 425 3800 or 1800 11 2211 or 080-26599990 (chargeable)
Italy   800-789-407
Japan   006-633-812-439
Netherlands  800-022-3031
New Zealand 800-449-909
Oman  800-757-92
Qatar  00800-100-157
Russia  810-800-293-010-12
Saudi Arabia 800-814-4209
Singapore  800-101-2333
South Africa 800-982-360
UAE 800-091-190-05
UK  808-101-7633
USA  1866-328-4209

NRI Information

NRI Remittances

All States Contact Numbers- PMJDY

State Lead Bank GM Lead Bank Contact No. Toll Free No. Email
Andhra Pradesh Shri C.DORASWAMY ANDHRA BANK 9959888615 1800-425-8525 doraswamy [at] andhrabank [dot] co [dot] in, slbc [at] andhrabank [dot] co [dot] in
Andaman and Nicobar Islands Shri VIJUY RONJAN State Bank of India 9674710012 1800-345-4545 gm2 [dot] lhokol [at] sbi [dot] co [dot] in
Arunachal Pradesh Shri M.A. SAHU State Bank of India 9435706688 1800-345-3616 gm1 [dot] lhoguw [at] sbi [dot] co [dot] in
Assam Shri M.A. SAHU State Bank of India 9435706688 1800 345 3756 gm1 [dot] lhoguw [at] sbi [dot] co [dot] in
Bihar Shri ABHIJIT DUTTA State Bank of India 9955991636 1800-345-6195 gm1 [dot] lhopat [at] sbi [dot] co [dot] in
Chandigarh Shri V.P. JAIN Punjab National Bank 852797117 1800-180-1111 vpjain [at] pnb [dot] co [dot] in
Chattisgarh Shri GAUTAM SEN GUPTA State Bank of India 7770956333 1800-233-4358 gm3 [dot] lhobho [at] sbi [dot] co [dot] in
Dadra and Nagar Haveli Shri K.C. CHHIPA DENA BANK 9979118149 1800-233-1000 kcchhipa [at] denabank [dot] co [dot] in
Daman and Diu Shri K.C. CHHIPA DENA BANK 9979118149 1800-233-1000 kcchhipa [at] denabank [dot] co [dot] in
National Capital Territory of Delhi Shri K.S. SHERGILL Oriental Bank of Commerce 8130418866 1800-1800-124 slbc [dot] del [at] obc [dot] co [dot] in
Gujarat Shri K.C. CHHIPA DENA BANK 9979118149 1800-233-1000 kcchhipa [at] denabank [dot] co [dot] in
Haryana Shri V.P. JAIN Punjab National Bank 8527971117 1800-180-1111 vpjain [at] pnb [dot] co [dot] in
Himachal Pradesh Shri V.K. SHRIVASTAVA UCO BANK 9464660415 1800-180-8053 fgm [dot] chng [at] ucobank [dot] co [dot] in
Jammu and Kashmir Setup in progress
Jharkhand ALOK P. YADAV BANK OF INDIA 9431086222 1800-345-6576 alok [dot] yadav [at] bankofindia [dot] co [dot] in
Karnataka K. PREETAM LAL SYNDICATE BANK 9449860113 1800-4259-7777 copscdgm [at] syndicatebank [dot] co [dot] in
Kerala K.R. BALACHANDRAN CANARA BANK 9895744777 1800-425-11222 balachandrankr [at] canarabank [dot] com
Lakshadweep K. PREETAM LAL SYNDICATE BANK 9449860113 1800-4259-7777 copscdgm [at] syndicatebank [dot] co [dot] in
Madhya Pradesh UMESH KUMAR SINGH Central Bank of India (T) 0755-2674022, 20 (F) 0755-2552019 9406900134 1800-233-4035 zmbhopzo [at] centralbank [dot] co [dot] in
Maharashtra L.M. DESHMUKH Bank of Maharashtra 9730000508 1800-102-2636 dgmfislbc [at] mahabank [dot] co [dot] in
Manipur Shri PANNA LAL DAS State Bank of India 9771469967 Setup in progress dgmfislbc [at] mahabank [dot] co [dot] in
Meghalaya Shri PANNA LAL DAS State Bank of India 8133014444 Setup in progress gm2 [dot] lhoguw [at] sbi [dot] co [dot] in
Mizoram Shri PANNA LAL DAS State Bank of India 8133014444 Setup in progress gm2 [dot] lhoguw [at] sbi [dot] co [dot] in
Nagaland Shri PANNA LAL DAS State Bank of India 8133014444 1800 345 3707 gm2 [dot] lhoguw [at] sbi [dot] co [dot] in
Odisha(Orissa) DR. S.K. NANDI UCO BANK 9937814609 �1800-345-6551 fgm [dot] orissa [at] ucobank [dot] co [dot] in
Puducherry (Pondicherry) Shri S.PARTHASARATHY INDIAN BANK 9488366780 1800-4250-0000 parthasarathy [at] indianbank [dot] co [dot] in
Punjab Shri Harpal Singh Punjab National Bank 8146649400 1800-180-1111 harpalsingh [at] pnb [dot] co [dot] in
Rajasthan Shri R.K. GUPTA Bank of Baroda 9983321135 1800-180-6546 zm [dot] rz [at] bankofbaroda [dot] com
Sikkim Shri S B PATWARDHAN State Bank of India 8001196668 1800-345-3256 dgm [dot] zosil [at] sbi [dot] co [dot] in, gm3 [dot] lhokol [at] sbi [dot] co [dot] in
Tamil Nadu Shri S.BALACHANDER INDIAN OVERSEAS BANK 8939939552 1800-425-4415 sbc [at] iobnet [dot] co [dot] in
Telangana Shri AJIT SINGH State Bank of Hyderabad 7674088842 1800-425-1825 dgmfi [at] sbhyd [dot] co [dot] in
Tripura Shri MANAS DHAR UNITED BANK OF INDIA 9831021619 1800-345-3343 gmrecv [at] unitedbank [dot] co [dot] in
Uttar Pradesh Shri NIRMESH KUMAR Bank of Baroda 0522-6677717 1800-223-344/1800-102-4455 zm [dot] upu [at] bankofbaroda [dot] com
Uttarakhand Shri BISWA KETAN DAS State Bank of India 8130259955 1800-180-4167 gm2 [dot] lhodel [at] sbi [dot] co [dot] in
West Bengal Shri MANAS DHAR UNITED BANK OF INDIA 9831021619 1800-345-3343 gmrecv [at] unitedbank [dot] co [dot] in

Registerd Address

Air India Building, 6th Floor,
Nariman Point Mumbai,
Maharashtra, 400021
Email: coo [dot] sbifoundation [at] sbi [dot] co [dot] in
Support: 022-22870936

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Comments

Lost my debit card please stop urgently

I Mr. Anil More is account holder of SBI having account no. 30647199891 lost my debit card .Please stop card urgently & make necessary arrangement to issue new one.
My contact no. is 9004775931

double amt.debiting for annual atm charges fro last 7to8years

i m using only one atm debit card brg.no.6220180143500237506.u r deducted the charges for two nos. of atm card. while i hav aready get blocked my previous card.pl.check and refund my double debited amt.from the yr.2008.if u hav open any other debit card in my name then it will be dangerous for me.
thanks

tollfree no.is not a tollfree no.

Respected Sir,

when I call this tollfree no.1800112211 Two Times I am surprised my balance deducted .So please Send Me new Tollfree no. of Sbi branch of Delhi.

bad services from state bank of india

very bad services from state bank of india
i anm unable get the information from any of number provided in website.

unsatisfaction of sbi phephana working

sir, i am a customer of sbi phephana.
i have a saving and F D a/c in phephana branch.
but sir i am unsatisfied of this branch
because sir, some officers are working their job very bad.
they never try to their customer satisfaction properly.

my address has been

my address has been changed(CREDIT CARDNO:4006 6760 1972 0666)
latest address:
FLAT:403,
VIJETHA PADMA PARADISE,
DURGA NAGAR,
DILSUKH NAGAR,
HYDERABAD,AP:68,
CELL:9491056553.

change of address

my address has been changed(CREDIT CARDNO:4006 6760 1972 0666)/new card:4377 4869 5492 8709
latest address:
FLAT:403,
VIJETHA PADMA PARADISE,
DURGA NAGAR,
DILSUKH NAGAR,
HYDERABAD,AP:68,
CELL:9491056553.

Regarding to require to SBI Platinum Credit Card

Dear Sir,
We would like to inform yo that We are Interested and require to SBI Platinum Credit Card in your SBI Bank so Sena our all trams & Condition and please sagest to us.

Thanks & Regards,

Prabhu Narayan Singh

knowledge of sbi mobicash

sir

i want to knowledge of sbimobi cash. my mibi cash is giving my balance is zero.
my coctact no is 8130540883.

Still incomplete process

Sir
I have Book my ticket by Spice jet the payment has beed already deduct by sbi but but is not issued by billdesk pls refund the below amount.And I m in loss bcoz my ECS haas been bounce in 15 Jan 2013.
Amount of Rs 4026. Date 12.01.2013
Txn No.MSBI2894538630IGF3892841
TRASFER TO 31014960840
Billdesk

Less cridit ammount of FD on account

Dear sir,
I have Issue that there is less amount credit on my Account of My Fix Deposit. please clarify this . I am trying to Call yor Customer Care No 02222029456,02226445532,02226445525,1800228866, and local brach 02135252348,02135252154 and mobile no( 9922916320) of local breach which say wrong number after receiving no use of this
please do some thing
Thank you
Rahul
9922957034

messing DD

dear sir
ma 6 dd baniya tha kolkata sa branch bethua dahari sa lakin o dd reliance life ka nampa baniya tha lakin o marako kuch nahi diya mara sir 32000 rs fasa hua ha pl conform me mara dd cash hogha ya nehi hua itna pata karna tha pl halp me

my dd no-991441,991436,991438,991440,991439,991437 all dd same date 28/04/2010
pl halp me sir

Balance Deducted Twice for the same transaction

Dear Sir/ Madam,

I used My SBI VISA card for shopping, For the first time while swiping i got Transaction failed so I swiped again. On seeing my Statement I came to know that money has been deducted twice. I enquired about this to the shop where i purchased and they said they received the money only once. I could not contact the customer care numbers as most where not working. Please look into this and refund me the amount i lost. Please find my details below

Account Number : 20054786488
Date my Balance got deducted : Dec 1 2012
Amount deducted : Rs 530

Today,when I was using my

Today,when I was using my Debit card for withdrawing money from one of the syndicate banks in Koramanagala,the Cash was not dispensed by the ATM and a receipt mentioning that "unable to dispense cash" was also received.But when i checked my account it was found that the corresponding amount has been deducted.i want the SBI people to look into this and refund it as it is most urgently required.(Transac no:233801106712).Im not able to contact any of the customercare nos.(tried some 50 times)

Cash was not dispensed by the ATM

I am Manoj Kumar Das. I am a STATE BANK Account holder at KATWA branch in WEST BENGAL. My Account No: 31740714999 & ATM Card No: 6220180011100146577.
I have withdrawal Rs.17000 (Seventeen Thousand) from S.B.I ATM. But I have not got the money from ATM.
ATM ID: S10G007249016
ATM Branch Name: VITA ( Khanapur ) branch
Amount : 17000/-
Transac No: 9664
Date: 04/04/2013
Time: 21.30
I am not able to contact any of the customer-care number (tried some 50 times).

Add the Branch list

Hello sir/Madam,

My SBI Account number is - 30672005068 and my account branch is Jolarpet.
I like to add a ICICI Benificary to transfer amount..
But in the Branch list - Peenya Industrial Area, Bangalore branch is not listed out. can u people please add the branch list for the Karnataka location..
Waiting for your favourable reply.

PASSWORD FORGET OF INTERNET BANKING

dear sir,

please help me iam sk saiful my sbi internet banking password i forget my id slf2008.Acccount no 30510224315

I have lost my SBI ATM card and want to block it.

Hi SBI,

I have lost my SBI ATM Card and now i want to block this ATM Card.

Please suggest what to do. I have tried to contact customer care but i unable contact Customer care.

My contact no-9970885962

Please suggest its urgent,

PAN card

I have to do e-RD(Recurring deposit). But I am getting the message as PAN card details are not updated at branch. I cant go to branch and give PAN as I am staying in Pune and my SBI Branch is at Bangalore PUNE. I have sent mail to helpline by attaching scanned copy of PAN. But no use. Please give me proper mail ID to send the same or if any suggestions please welcome.

I want to surrender my SBI CARD

PLEASE INFORM HOW TO CLOSE OR SURRENDER MY SBI CARD
MY PHONE.NO.09470596004 & 9835706609
PLEASE SEND PROCEDURE AND CONTACT ADDRASS
I AM RESIDING IN DHANBAD
MY ADDRASS
P.L.R.UPENDRA
C - 7, HARINA COLONY
NAWAGARH - POST
DHANBAD - DIST
JHARKHAND - STATE
PIN CODE: 828306

LOSS OF ATM CARD & NOT CONTACT TO CUSTOMER CARE

Hi,
I lost my ATM card almost two days before . I had an amount of Rs 10000 when I lost it. Since then I have been trying to your customer care numbers provided in your website. But I don't think any of them is working. Till now I could not block my atm card since my call to your customer care numbers is not getting connected at all. I might have lost my money by now as the greatest advantage of sbi atm cards is you can swipe them any where and every where and it won't even ask for your pin number. Sbi has the most unsecure way of card transactions. Now, as I could not contact your customer care people, I request you to assign some customer care person to contact me today itself and help me in blocking my card and also I want back my Rs 10000 which was in my account at the time of me losing my card. Kindly do the needful.
Thanks in advance,
RAJINDER SINGH
MOBILE NO. 8879492299
AC NO-31800679988

CREDIT CARD

SIR.
I HAVE A SALARY ACCOUNT IN SBI KHIDDERPORE BRANCH KOLKATA A/C NO-31585192966. NOW I STATE THAT I HAVE IN URGENTLY NEED A CREDIT CARD OF SBI DUE TO ENJOYING SBI BENIFITS OF CARDS. PL. ARRANGE A CREDIT CARD FOR ME. MY CONTACT NO IS 9051160053.

Lost SBI ATM Card... SBI Customer Care numbers not working

Hi,

I lost my ATM card almost one month back. I had an amount of Rs 5000 when I lost it. Since then I have been trying to your customer care numbers provided in your website. But I don't think any of them is working. Till now I could not block my atm card since my call to your customer care numbers is not getting connected at all. I might have lost my money by now as the greatest advantage of sbi atm cards is you can swipe them any where and every where and it won't even ask for your pin number. Sbi has the most unsecure way of card transactions. Now, as I could not contact your customer care people, I request you to assign some customer care person to contact me today itself and help me in blocking my card and also I want back my Rs 5000 which was in my account at the time of me losing my card. Kindly do the needful.

Thanks in advance,
K S ANURADHA
MOBILE NO. 9866010636

Money deducted from my account

Dear sir
I R Rajivan A/C No 30164195578 Today on 5th Nov 2012 at around 13.50-14.30Hrs when I try to withdraw Rs.500 from my account from an Dhanalakshmi bank ATM from kerala (Edapally),I got message Transaction time out.But the Rs.500 is deducted from my account.

Kindly do the needful as soon as possible refund my amount.

Thanks
R Rajivan
A/C No 30164195578
+91-9349527616

sign in problem of presonal banking

DEAR SIR,
MY SELF DEEPAK KUMAR, MY A/C NO. 30472887910, BRANCH- AP COLONY GAYA (BIHAR)
I RECIVED A DETAIL OF INTERNET BANKING BEFORE THREE MONTH. BUT WHEN I LOGIN IN ONLINE PRESONAL
BANKING THEN WE GET ERROR MASAGE YOUR USER NAME OR PASWORD IS INVALID.
I HAVE TO KINDLY REQUST YOU PLEASE HEALP ME & SOLV MY PROBLEM
MY INTERNET BANKING DETAIL
KIT NO. : D287609598
PACKET NO. : D2876
CIRCLE CODE : 09
SERIAL NO. :59

Requirement of email ID and Contact No of Guindy branch, chennai

Sir;
I applied additional ATM Card for my SB AC No: 30715532362 and Received by post in my permanent address. Now i am unable to present in your office to get PIN No due to my company transferred me out of station. So i need to come and receive the PIN No any ones help. Hence i authorize my wife to receive same thing and i post my Authorization letter to my wife and same thing will be sent to your GUINDY BRANCH Office, Chennai. So i need Contact No and email ID of your official. So please kindly sent above said either to my email ID or my Mobile No.

Regards

C.FRANCIS
(Mobile No: 9003290274)

Requirement of email ID and Contact No of Guindy branch, chennai

Sir;
I applied additional ATM Card for my SB AC No: 30715532362 and Received by post in my permanent address. Now i am unable to present in your office to get PIN No due to my company transferred me out of station. So i need to come and receive the PIN No any ones help. Hence i authorize my wife to receive same thing and i post my Authorization letter to my wife and same thing will be sent to your GUINDY BRANCH Office, Chennai. So i need Contact No and email ID of your official. So please kindly sent above said either to my ID or my Mobile No.

Regards

C.FRANCIS
(Mobile No: 9003290274).

Need Coimbatore addtess

Hi,

I need Coimbatore SBI Credit Card office contact address and details(With Manager Name, Contact Number and Landline Numbers)

Send immeditaly.

Debited 10000

Dear sir
I Birendra Kumar A/C No 11097105997 want to say that Rs 10000/- Debited in my account on date 12/10/12 but I did not received any amount.Kindly refund my amount.

Thanks
Birendra Kumar
A/C No 11097105997

card to card money transfer

Sir,

yesterday i transferred 5000 rs from 6220180026000019567 to 5046454031300027392 (card to card transfer). i got deducted voucher but money has not added to the account.

plz resolve my problem

want ATM CENTAR AT VASHIND MUMBAI NASIK HIGWAY

dear sir
i want our property at mumbai nasik higway ,near vasind , padga,your ATM centar so wht is procidur pleas inform me.
thank you

About Activate Net Banking.

Hi , this is parthiban . I have account in state bank of India in krishnagiri branch .
Account Number : 30981836591
Branch Code : 862
Name : U . Parthiban K. Mythili (joint account)
IFSC Code :SBIN0000862
I have to activate net banking for my account I don't know how to activate so please send the informations & procedures about activating the net banking .I kindly requesting you.

By Parthiban...

branch name

10843235565 this account number belongs to which of your branch? can you please help me sir

UPDATION FOR MY MOBILE NO.

R/sir
Pl provide the sms alert service on my mobile no.

A/C- 31062682208
SATNA COLLECTRATE CAMPUS BRANCH

Mobile no- 09039087542

SATNA (M.P.)

TDS DEDUCT FROM MY A/C BUT NOT FOUND ONLINE OR SEND ME HARD COPY

24.090.2012
TO,
The authority,
Sbi,
Dear sir,
I have a account with your Brarkura village branch dist-Burbank,west Bengal.
last year 2011-12 branch had deduct sum tds amt from my trams depost,but
till date i have not get any TDS certificate or not found on line tds a/c .
i have more than 20 time mail to branch off ice kolkatta office but no response by them.
i am fail to get the tds amt on my last IT returned-2011-12,
In this point i Claim that deduct amt to be credit my a/c please.
If any response i will be highly happy.
With Thanks.
Susanta Mukhopadhyay
ML-09926226480

i have applied for the net

i have applied for the net banking and i did not get any response from the coustomer if we are going to branch they are not taking any responce

sms alert on my mobile no

R/sir
Pl provide the sms alert service on my mobile no.

A/C- 30262891244

Mobile no- 9919638556

My mobile number Link atm card

My mobile number Link from my ATM card

reg. gprs not activated in my a/c for mob. banking

sir, I have taken mobile banking system since 01 year. but during last 01 month when i changed my mobile hand set, then the system is not working . all times when i want to transact to my a/c , then i got a msg. that my a/c is not activated for gprs. i have already visited my branch at nalbari, assam but no solution I have received so far.

deduction of money via online debt card

dear sir,

last month i have applyd fof ncfm financial market beginners module that is on 06-08-2012, but due to the network problem the transaction couldnt complited the following attachment is the proof, and also my ammount is deductet via online debit payment card......., respected my branch management also not taking the proper action,
please make refund my money

thanking you sir
RAGARDS
Mahendar
SBH a/c num 62085545547

Regarding SMS Alert

D/Sir We have apply for SMS alert service on my mobile ai SBI Maharajganj branch since last 3 monh but till date no any action taken by you. Further we request to you that kindly provide the SMS alert service on given detail below. Kaushal Kishor Tiwari A/C- 30262891244 Mobile No- 9919638556

NO ACTION TAKEN FOR FAILED ATM TRANSACTION SINCE 11th Aug TO TIL

Credentials:
A/C name : ANITA KUMARI
Acc no. : 20097426866
Bank code: 1132
Bank branch : SBI SADAR Cantt.
City : Lucknow
State : Uttar Pradesh

On 11-August-2012, I tried to withdraw Rs. 35000 ( 20000 + 15000 in two attempts ) from SBI ATM (11 GRRC, Lucknow cant) which was debited from my account but was not dispensed but an error "TIME OUT" appeared.

Immediately I visited the SBI branch where my account is registered i.e. SBI sadar cantt Lucknow but I couldn't find the branch manager so they suggested to call Customer care. Which I did and registered two complaints for each tried transactions with ticket numbers AT11325856829 and AT11325941356 for amounts 15,000 and 20,000 respectively.

I was assured that money will be credited to my account within 7 days but no money was credited even after 10 days to till date. Moreover on visiting SBI bank again they told me the complain with ticket id AT11325941356 has been filed with wrong TXN number so I lodged another complain on 20-August-2012 with ticket id AT11325941356. They assured me that money will be credited to my account in 1 or 2 days but as far as complains are concern nothing has happened and is still pending.

Moreover without my consent complain id with ticket number AT11325856829 which I lodged on 12th of august was changed on 24th of august with complain no AT11326014390.I'm highly annoyed with this act.Instead of processing complain they are constantly giving me new complaint no. may be to keeping me away to apply RBI norms on Bank. It already has caused much loss to me :(

I am seriously offended with such failed support from SBI and the branch's staff is careless and ill behaved. I am here to contact you since I have no hope from local branch.

I would like the Banking Ombudsman to take strong actions against such losses to the users which have to bear just because of Bank's faults!!

I am forced to take strongest actions possible including filling RTI against SBI and those TRANSACTIONs. Quiting from SBI is now a demanding path for me if things like this keep going.

I hope you will hear me. With much hope from you, I am waiting to hear assurance of re-credit from SBI Sadar Cantt Lucknow.

Thanking you.

Regards,
Anita Kumari
aniiidwal [dot] dwal [at] gmail [dot] com
+918960327567

Reply

Please write a written compaint and submit to the bank manager. If there is no action within one month. Write another letter to banking ombudsman. Your compaint will be resolved quickly. Don't go to customer care. It will not help.

akshay bhai...u made a

akshay bhai...u made a mistake that day..u should have called some media reporter and would have given them a perfect masala news for that channel..trust they would have done a magic for u that..as they always hunt for these incidents.....it would easily resulted in those employees suspension from high authorities if that news would have telecasted on that day....you can approach some news channels easily by calling them.....u can find their no. on by going to their website...or simply google it..

Refunding of over deducted amount

sir/madam

it is intimated that i have withdrawal an amount of Rs.4000/- through Green Chanel Counter vide Jornal No. 27584200 Installed at SBI Branch Sarahan Bushahr (HP),Bank Code No.2476. my.AC/No is 11395721419 . At the time of withdrawal ,Rs.8000/- has been deducted from my account instead of Rs.4000/-.

In this regard I have submitted the applications so many times and visited the branch from where the amount was withdrawal, but No any further action has been taken by the branch neither any suitable suggestion conveyed to me.

Therefore it is requested that for refunding of over deducted amount, necessary action may be taken / suitable guidance may be
communicated please.

Not receiving SBI card

Sir,
I have to inform that I (Dilip Kumar) applied for SBI card (Platinum) form number B-0002725290 on date 30-6-2012. Till date I have not received the SBI card. The annul fee of the card Rs 3369.68 also auto debit on my account on date 3-8-2012. Please insure to issue the card on my office address GBSSS Rajnagar part 2 New Delhi - 110077. My residential as follows name- Dilip Kumar
G-95 UGF Mandir Marg Mahavir Enclave Palam New Delhi -45 . In postal address is written G-35 which is not correct .

Amount Debited but not dispersed

Hello Sir,

Yesterday when I try to withdrwa 10K from my account from an HDFC bank ATM I got message Transaction time out.But the 10K is deducted from my account.

Kindly do the needfull

thanks a lot

education loan interest

respected sir,
i am studying BE 3rd year. i get bank loan from our bank for my studying. in my class mate students are not pay any interest from our bank loan. but our bank manager ask interest for me.
why they ask interest......? please reply me
thank you,

miss behavior of staff

Dear
sir/mam

I am very disappointed take to miss behavior with me of the Staff of state bank of India (Sambhal). Field/deputy manager (Mr. sharma) have use to lose words & odd language with every one costumer of SBI please take immediately take action with him.

Money Deducted from Acc Rs.702

Sir,

I am SB A/c holder in SBI, Br. KHICHING, MAYURBHANJ,ODISHA, (A/c No. 3127002144). I had booked IRCTC tickets on 20/7/2012 .
Rs. 234+234+234=702/- deducted 3 times. Please see the matter.

Thanks,
Debashis

debited money from account

i Ram Singh Bunger a/c no 31463189817 and my ATM Card No 6220180364900126806 visted to draw money at SBI ATM Rahon Road Ludhiana during transaction computer failed and swiched off but again started then i again checked Rupees 10,000/- debited from my account vide TXN NO 2405 and ATM ID is S10A010004001. kinndly credited my amont back.

Not getting Form no.16 from SBI branch code 03044

For your kind reference my FD A/c no.30603094254,product –TDR-PUB IND-2YL3-INR, bank has deducted Rs.3512/- & Rs.1762/- both on dt. 10.06.10 and Rs.4600/-deducted on dt.10.09.10 for they have not given me FORM 16A. secondly the bank has given me FORM 16A having no.59 dt.08.06.09 for Rs.908/- for year 2009-2010 and 149 dt31.01.11 for Rs.1638/-for year 2011-2012 both are not credited to Gov.account (as not showing in 26AS credit statement )on several personal verbal reminder to the branch incharge. Eventhough they have not resolve my problem.

what step i have to take

wrong IFSC code while transferring fund using net banking

Dear sir, by mistake i used IFSC Code-SBIN0000186 instead of SBIN0003435, while transferring from my ICICI account. customer care of SBI said that money shall be refunded within 24 hours but 4 days has passed but still i have not get back my money and i am not able to know the status even. kindly help me

USELESS STAFF AT AAIDU NAINI BRACH ALLAHABAD U.P

The worst and USELESS STAFF of bank is found in AT AAIDU NAINI BRACH ALLAHABAD U.P

How to Cancel the Payment Transaction

Hello Sir / Mam,

Please guide me how to cancel the payment transaction which is displaying since 10- 15 days on the home page of my Net banking. Actually i thought of making payment to one of the online shopping but because i forgot my profile password so i have canceled and made the payment in cash but now whenever i am opening my net banking to know the transactions the home page is asking to confirm the payment where as i have already made the payment in cash and i dont want to pay through net banking.

Please help me how to cancel that payment transaction so that the amount will not be deducted from my account.

Awaiting for you reply

Regards
Nagamani

IRCTC Ticket Booking

Dear Sir,
In IRCTC web page there is no option make payment via SBI NET BANKING. Look into this matter,

change of address pnone number and request for transfer of a/c

i was in vizag and my a/c is there but now i have come to mumbai and i want to transfer my a/c from vizag incs complex branch to mumbai fort branch my a/c no is 10782479349 and my new add is qtr no r 24/6a new navy nagar colaba mumbai 400005 and my new contact no are 9969393462 or 9969484056 pse let me know how much time it will take and from when i will be able to use my a/c here in mumbai at the earliest

Sir, I am using the online

Sir,
I am using the online banking for the first time, so i dont have an idea that we should remember the profile password and tried to make a payment but because i dont remember the profile password i couldnot make the payment n i paid the same in cash.
But now my problem is that when i am logging in the sbh online then the page is showing to confirm the payment details for the same which i have cancelled.
I am scared that may be i am amount will be deducted and not able to operate anything.
My request is please help me out so that my amount will not be debitted and further i can access my online banking for future transactions.

need customer care no. to know the status of account transfer

hi,
i need a customer care no. to know is my account is transferred from one branch to other

ATM

Dear Sir,Madam
maine 2month pahle apna naya atm banbana diya tha par abhi tak nahi bana mera a/c no 20036856846 hai

internet banking userid and password

Sir,
I have received internet banking userid and password on 30/05/1986 from kannur(cannanore)branch by hand. The officer told me to try after one day to login, but its showing that invalid userid and password as i tried lot of times. So I request you to give the details about it.

I have received internet banking userid and password

I have received internet banking userid and passwordbranch by hand. The officer told me to try after 10 day to login, but its showing that invalid userid and password as i tried lot of times. So I request you to give the details about it.

Need to avail agricultural loan to start dairy farm

Sir, please direct me whom to contact in Bangalore to approach to get loan to establish dairy farm and also need purchase agricultural land in Karnataka.

Money Deducted from Acc Rs.10,000

Dear Sir,

I am Suneel Kumar , SBI account NO. 31497294561 and ATM Card No.6220180196100073572 on 19th may 2012 used this card at PNB ATM N4400700 ( Garh road Jagriti Vihar sec-5 ,HP petro Pump Meerut) for transaction Rs-10,000 txn#3374 to draw but due to some ATM problem payment not received but the same time Rs10,000 debited from my account which is not credited.
I locked my complaint to SBI Customer care My Compliant No.AT42924906100 and they ensured me that the same amount will be credited to your account by 7 working day but still no progress today again I called up to customer care then they replied talk to branch manager and send mail to you.
So my query is that why these problems are only in government banks? I have 2 more accounts HDFC and ICICI many times faced this kind of problem but the same day or within hours we got resolution. If this is what a nationalized bank promises to their Customers and provides such type of services to them, then its non –recommendable.

I requested you to refund my rs10000 as soon as possible.
Pls do the needul.

sms alerts

Sir,

I am a native of Coimbatore. I am having savings bank account in R.S.Puram branch. Some time back I gave my mobile number to the bank for "sms alerts".

Now I receive sms alerts in my mobile for cheque transactions only. I am not getting sms alerts when I take money using ATM. If any one takes money from my account using ATM (somehow) I will not be aware of it. To avoid such fraudulent cases, it is utmost important "sms alerts" should reach the customer whenever money is taken from his account using ATM.

The bank staff and the branch manager are helpless and they are not able to rectify this technical flaw. Will you please do something to rectify this defect?

Rajgopalan

sms alerts

Sir,

I am a resident of Coimbatore. I am having Savings Bank Account in Coimbatore, R.S.Puram Branch.

I had given my mobile number in the bank for sms alerts. But sms messages are received in my mobile only when

there is cheque transactions. But when there is ATM money withdrawals, sms alerts are not received by me. This is

very important to avoid any fraudulent ATM money withdrawals.

I had approached the staff of SBI and the branch manager in this regard. But they said they are helpless since

this is a technical matter. How can I receive sms alerts when I take money through ATM?

Sincerely
Rajgopalan

Almost ONE YEAR SBI A/C IS NOT USING.

Sir i hav not used my SBI A/C from last one year is it MEANS THE ACCOUNT WILL BE DEACTIVATED OF WHAT? IS IT POSSIBLE TO USE THE SAME ACCOUNT NOW?

SMS Alerts

Sir,

I am a resident of Coimbatore. I am having my Savings Bank account in Coimbatore, RS Puram Branch.
I have given my mobile number in that branch for sms alerts. I receive sms alerts only for cheque transations. Whenever I take money in ATM, I do not get any sms alerts. It should not be. Definitely we should get sms alerts whenever we take money from ATM. This will safe guard the customers from fraudulent money withdrawals.
Will you please do something to correct this deficiency?

Registration of Moble no for payment/transfers from Current a/c

How to register my mobile no. for payments/transfers form my current a/c?

Complain Regarding corruption and misbehavior with SBI Customer

I am Akshay Gupta an. It is very shocking and shameful news for SBI which I am going to tell you in below lines:-

Today Morning I visited SBI, Sec 12 , Noida for opening FD. My account is also in the same branch. I am stating complete incidence so that SBI authorities can take proper action .

I asked for FD opening form to person sitting on Middle seat because he was the responsible person to provide the form as I asked this thing from counter no 1. He did not listen to me. He was buzy with his personal work. There was huge queue because of Saturday. Then SBI security was listening from last 15 mins that I am asking only for form then he initiated and provide me the FD opening forms. Then I filled the form and again by queue I reached to that senior person who was handling FD opening process. I provide him a form and check book and my showed my identity proof(That is not required even). He asked me passbook I simply asked why you required my passbook. I am giving you check and form. Even I was ready to show him passbook. I was opening my passbook envelop but within 2 seconds he throw my form from counter. I asked him that why you are doing like that I am showing you the passbook. He used very harassed and hurting language that told me that I will not do your work. I again asked me why it is not possible he started his person work and told me that “I am doing my work please don’t disturb me” I again asked him that your work is doing customer solution. You cannot be engaged yourself in personal work. He told me “Mai kaam karte karte pagal ho gaya hun mai nahi karunga koi kaam tumhara” I asked him that I am waiting for this work from last 30 mins why you have not told me till now.

I asked him who is branch manager because BM cabin was empty. He did not answer then I asked same question with Cashiers he told me that Branch Manger is on leave and he is only working BM for today. I was really surprised how can any BM can handover his responsible seat to such irresponsible person.

Till this now , I was able to tolerate because I know these are old people they don’t know the smart work to hide only they are misbehaving customer to avoid the customer answers.

But now which I am going to state you , you will feel difficult to digest that how can Govt employee can do this

I already loosed my mood because of his misbehavior, I was continuously saying him that without my work I will not go. I want my work to be done. Now he shows me his real face. He told me in hindi ”Tumhari jitni aukaad ho tum apna kaam karakar dikha do sec-12 SBI branch se” I warned him that don’t use such type of language with customer then he told me I am branch manager today I will do whatever I wish. Then during argument one more SBI employee cum Gunda came and throw my all paasbook and check book and abused me in Hindi and told me “TUM SALON ki *********. Mai ******* kar dunga” Now I became frustrated and asked him to call Police. Police came there and enquired with public. Public told police that mistake was done by SBI employees only. They were using language in front of customers even ladies customer was present there also.

I front of police also he was abusing me in “HINDI GALIES” Then police warned him for same. Then he told to police also that “Iss salen ka kaam nahi hoga jisame jitna dam ho kara le” Police also requested them to do my work but answer was lady employee(Near to BM cabin) was that we will not do his work . Whatever he wants he can do. Then police suggested me to written complain of employee that they misbehavior and not doing their work. I have written complain and also got sign from general public as witness. But when I aksed to take that complain then that senior person answered me that we are not here to submit your complain go to sec -2 office. Again he added “Jitni aukaat ho tum sec -12 se kaam kara kar dikha do” At that time because of this psycho senior person police asked me to go to Sec-2. I asked him his name he told that I will not tell you. Whatever you can do ..do it. I remind him that he is Govt employee and public has right to ask his name but answered public ki ************.

At end result was that they abused me by using hindi galies and and not did my work. I am requesting to make vigilance committee and talked these employees as “AAM ADMI” to see the real face and feel the same incidence because everybody was saying that they both peoples are doing same behavior with everyone.

I am requesting SBI authorities to take proper action against two person:- One who was sitting today at missdle counter (Also was today’s working operation manager because manger was on leave) nad second person who told me so many Hindi Galies and told me that don’t come to SBI again otherwise he will do something bad with me. Even SBI ayuthorities can come and call me I will come to sec-12 and recognize these 2 employees to make your action process smoother

Please do the proper action on these two employees for below concluded allegation:
1. Misbehavior with customer
2. Throwing passbook and checkbook (Very person to customer’s belonging)
3. Using HINDI GALIES during working hours(Even in front to ladies cutomer)
4. Hurting the customer and insult of public as well as customer
5. Not taking the customer’s complain
6. Not doing their work properly
7. Give the feeling to public that sec-12 SBI employee are Goudas and they will not for customer service.
8. Violation of SBI policies & providing very poor customer satisfaction and breaking key commitments done by SBI.
9. These employee should go through mental check up because normal Govt employee will never use such type of abusing languages
10. Not telling his name(Violation of RTI)
I believe that SBI has best polices to server us. So because of these two people SBI will not lose his faith on customers.
Please do the needful because of this incidence I am feeling that is my money is secure in sec-12 SBI branch?” Please take the proper action asap so that we can enjoy SBI services soon. Still I have not opened FD there because of my security problem because of these two senior persons.

sympathy and next course of action

I extend my sympathy with u for the sufferings you faced. No public dealing can be done in the way as it was done with u. You can take following action :-
(a) File a police complaint with details of the incident.
(b) Send a complaint to their head office. (Send this throught registered post)
Keep a carbon copy of the complaint. If no reply comes withiin 01 month, file an RTI for the answers. These staff are to teach the basic minimum courtesies.

ATM card

Dear sir/madam
My a/c. no. is 20018050974 & it is saving a/c. I loss my ATM card previous one year. I apply for new ATM card in my branch(ASHOK RAJ PATH, PATNA, PATNA PATNA, BIHAR 800001City: PATNA District: PATNA State: BIHAR ). But i don't receive my new ATM card . so plz u do something in this meter.

Name:- Abhimanyu kumar
A/C.:-20018050974
MOB:7549754948

Wrong debit of Rs.10,000 on 3rd.march2012

I am DR.NARENDRA SHARMA, my a/c no. is 30266378601.I used my ATM Card to withdraw cash in "SBI ATM,Gandhi Ashram,Meerut {U.P.}".I withdrew Rs.10,000 on 3rd march 2012.Isurprised to see that there was DOUBLE DEBIT of Rs.10,000 on 3rd march 2012 wich was wrong and I have not received the money back in my account.Please rectify the fault immediately and credit the amount of Rs.10,000 to my saving account no. 30266378601. Thanking you Yours faithfully DR.NARENDRA SHARMA

Not received cash from ATM but Debit my account

Respected Sir / Mam,

I went to withdrawal 40,000/- cash from SBI ATM which is located at Sanjay Place SME Branch on dated:17.04.2012. when i withdraw 20000/- in first time i had received my amount 20000/- when i try to withdraw rs. 20000/- in second time then i have not received any amount but the amount of Rs. 40000/- (20000 + 20000) had been debited in my account. now i went to my branch for complaint above cited matter, no one give me satisfy answer about this. next day the SME branch ATM head told me that we have not any increase amount in 17.04.2012.

So, Sir plz tell what will i do?

Thanks & Regards

Manish Kumar Sharma
SBI A/c NO. 10579268240
Raja Ki Mandi Branch

misbehaviour of an accountant

Respected sir,
I wish to say that i am a businessman in new mandi of khurja bsr [UP] and often use SBI branch of khurja. i had made my account in the firm name of Agarwal Dal Mill.On 21st April 2012 I went to take payment for business purpose and there was a great rush because of being one counter for giving and receiving fund so i have requested to accountant ' Arvind Vasney' that he should arrange another counter for giving fund. But at this request he made misbehaviour with me and with guard he abused me and beat me. i am a social man and had not expect like that behaviour. i hope you will take action hurriedly.
regards and hoping in justice
Kaushal Agarwal
new mandi Khurja Bsr [UP]
Mob. no.9897042188

complaint

i have received password but not received net banking username.

ATM COMPLAINT

I Sanghita Sarkar,d/o Sri Sachi Ranjan Sarkar making a complaint on behalf
of my father.He has a saving account in Lumding SBI branch,Assam,PIN-782447.
He kept Rs 20,000/- probably last month from which i withdrawn Rs 10,400/-
from the SBI ATM Jadavpur branch,kolkata.But the next day when I tried to
make another transaction with the same account, it was showing that I have Rs
-9,760/- .So I immediately went to the jadavpur SBI branch.They said that due
to some technical fault Rs 9,760/- was kept on hold & they advised me to contact
the local branch.Since then my father is going to the Lumding,Assam branch everyday.
He has also given an application but the local branch neither doing anything nor is
co-operating.They are only making promises to solve the problem but its not getting
resolved.My father is along term customer with SBI but this type of inconvenience
is not expected.That is why I am writing to you.
I hope you will take some immediate steps to resolve issue.

ACCOUNT NO.
30306551266

Mob No-
09804157625
Email-
sarkar_sanghita [at] rediffmail [dot] com

ATM COMPLAINT

I Sanghita Sarkar,d/o Sri Sachi Ranjan Sarkar making a complaint on behalf
of my father.He has a saving account in Lumding SBI branch,Assam,PIN-782447.
He kept Rs 20,000/- probably last month from which i withdrawn Rs 10,400/-
from the SBI ATM Jadavpur branch,kolkata.But the next day when I tried to
make another transaction with the same account, it was showing that I have Rs
-9,760/- .So I immediately went to the jadavpur SBI branch.They said that due
to some technical fault Rs 9,760/- was kept on hold & they advised me to contact
the local branch.Since then my father is going to the Lumding,Assam branch everyday.
He has also given an application but the local branch neither doing anything nor is
co-operating.They are only making promises to solve the problem but its not getting
resolved.My father is along term customer with SBI but this type of inconvenience
is not expected.That is why I am writing to you.
I hope you will take some immediate steps to resolve issue.

ACCOUNT NO.
30306551266

Not Refund my 2800 Rs. Till Now

State Bank of India, Naka, Faizabad,
Account Number: Saving Bank A/C 31601220286

Umashankar S/O Sri Ram Charan
Village-Rahimabad Grant
Post-Loomamou,
Tehsil-Sandila,
Distt.-Hardoi, U.P. Pin Code-241203
Mobile: 9935803217

Local Add. Data Entry Operator, E.D.P. Center, Dr. Ram Manohar Lohia
Avadh University, Faizabad

Subject: 800+1000+1000=2800 Rupye ATM Se kat jane ke baad wapas karane
ke sambandh me

Respected Sir,
Mai 6-November, 2011 ko Sandila me Lage SBI Ke ATM Se Rs. 800
nikalne gaya par Paise Mere Account Se kat gaye mujhe nahi mile phir
maine ye sochkar ki ho sakta hai ATM me 100 ka Note na ho isliye
dubara 1000/- Rs. Nikalne ke liye prayas kiya phir paise kat gaye aur
mujhe ATM se paisa nahi mila To ek baar phir 1000/- nikalne ke liye
ATM se prayas Kiya phir paisa to kat gaya par mujhe us SBI ATM Sandila
se paisa Nahi mil saka jabki anya kisi-kisi ka usi samay par paisa
nikal ja raha tha aur kisi ka nahi nikal raha tha to is tarah kai baar
ke prays karne par bhi jab mujhe paisa us SBI ATM, Sandila se nahi
mil paya to mai Sandila (Hardoi) me lage BOB ke ATM par gaya wahan par
mujhe 1000/- Rupye ek hi baar me nikal aaye. Sir, us din mere paisa
nikalne ke dauran mere account me se jo paise kate 800+1000+1000=2800
Rs. wo abhi tak wapas mere account me nahi aaye hain iski likhit
information maine ATM se nikli raseed ke saath ek application likh kar
Jahan mera account hai SBI, Naka branch me wahan par usi samay diya
tha par barabar pata karte rahne ke baujood aaj tak mere account me
paisa wapas nahi aaya jisse prarthi SBI ki Sevaon se kaafi paresan hai
kripya mere 800+1000+1000=2800 Rupye mere account me wapas karane ki
kripa karen. Mahan kripa hogi.
With regard,
Umashankar

6-Nov-11
ATM WDL-ATM 7202 SBI SANDILA SANDILA UP IN-- 800 12,062.00
6-Nov-11 REVERSE ATM WDL--- 800 12,862.00
6-Nov-11 CSH WDL--- 800 12,062.00
6-Nov-11 ATM WDL-ATM 7203 SBI SANDILA SANDILA UP
IN-- 1,000.00 11,062.00
6-Nov-11 REVERSE ATM WDL--- 1,000.00 12,062.00
6-Nov-11 CSH WDL--- 1,000.00 11,062.00
6-Nov-11 ATM WDL-ATM 7205 SBI SANDILA SANDILA UP
IN-- 1,000.00 10,062.00
6-Nov-11 REVERSE ATM WDL--- 1,000.00 11,062.00
6-Nov-11 CSH WDL--- 1,000.00 10,062.00
6-Nov-11 ATM WDL-ATM 8148 BOB SANDILA,HRDOIUP
IN-- 1,000.00 9,062.00
7-Nov-11 ATM WDL-ATM 4030 PUNJAB NATIONAL BANK LUCKNOW UP
IN-- 1,000.00 8,062.00

contact centre

Please Call on contact centre at toll free Nos. 180011-2211 (BSNL direct) 18004253800 or 080-26599990. They will register the complaint and issue a token no. This number has to be quoted in your future communication for follow up of the matter.

LOSS of ATM card

Dear Sir
I have to report that my ATM Card NO 6220180131000033202 relating to Savings Account No : 10754482301 has been misplaced. It is requested that it may be blocked immediately. Please info please

ATM se niklne wali rasid pr ATM se nikle note ke no.bhi print ho

sir me request karta hu ki ATM withdrawal ke sath nikalne wali rasid pr ATM se nikle note ke number bhi print kiye jaye tho customers ko note ke prati koi confusion nhi hogi aur kai problems se bachenge.

compliant on SBI branch employee negligence

Dear sir,
My account number : 31610665768, On Jan 2nd 2012, I transfer my sbi account( account number : 31610665768) from basara(14154) to Begumpet Airport branch(2727). That day i applied for reactivation my previous blocked online account. I waited two weeks, but i did not get any reply from the branch(2727). Once again I submitted written request letter for account reactivation form and duplicate password form. I used to come every day, but branch employee did not respond. Finally on jan 11th, they gave me Internet banking kit, which is not activated. They told on that day they will call me back, but i did not get any respond. Even I came on today(jan 23rd) at 3pm, for god sake they said my account is activated with old user name and password. Then I come back to my office, i checked again, still i have the same problem. I have not seen this kind of negligence with customers in any other branch....

Note: The reason i transferred in to branch is to reactivate my blocked my online account.
It's my final request, i can not roam any more to this branch daily. please help me....

Non receipt of Refund of amount Rs. 1348/-

Sir,

I am SB A/c holder in SBI, Br. Nigdi, PUNE-44, (A/c No. 11119007900). I had booked IRCTC tickets on 3 & 4th Mar 2012.
Rs. 1348/- deducted 3 times. (out of these SBI had deducted vide same POS No. 206354863426IRCTC with
3rd & 4th March 2012. Please let me know how the amount deducted twice with the same POS nos but difference
date i.e. 3rd & 4th Mar 2012.

Actual out of these 3 dedution 2 transactions amount to be refund to my SB A/c. Where as only one time the amount
received. Please see the matter.

Thanks,
S. Ahirrao

non receipt of pin no

I have opened a NRE account with SBI ,Mylapore ,Chennai.It took more than a month before i received my cheque book and passbook.Along with this i had also requested for a ATM cum debit card.I received the debit card and its about a month i am yet to receive the pin no.I am unable to use the card and operate my account as i have not received the pin.In effect even after nearly one and a half months i still cant operate my account.i contacted the helpline by phone and the reply i got was to contact the branch.As i am abroad i sent a email to the branch to send me my pin no. but no response.i approached my local SBI branch(Male,Maldives) through whom i had sent the application. the reply i got was again to contact the SBI,Mylapore branch.i sent another mail to them but still no response.I did try to call them by phone ,no one picked it up..My NRE account No is 32184691884.Please let me know what i should do.
A similar account opened in HSBC took only a week.
Mohamed Firdous

credet card payment

I want to pay amount for credit card, how
to pay pl help me.

money debited from my account

I would like to inform u money debited in my account no. 11068794492 branch Balrampur (U.P.) on 09/02/2012 & 10/02/2012 on statement shows it (pos billedesk sbi pg) our branch manager is unable to explain the region for amount debited,

So, Please advise me what i do.

contact no - 09419263259

Loss of ATM Card

Dear Sir
I have to report that my ATM Card NO 6220180377100063231 relating to Savings Account No : 10211898067 has been misplaced. It is requested that it may be blocked immediately.
Ish Kumar Narang

Amount debited but did not get cash!!!!

Dear Sir/ Ma'am

On 02-03-12 (2nd march), I tried to withdraw money from a couple of ATMs, but the money did not come and every time I got an error message saying its a temporary error.
I tried to withdraw from
1. Saraswat bank atm
2. Insta Cash atm
3. SBI atm
4. HDFC atm
5. ICICI atm

but the money did not come out anywhere, but the amount has been deducted every time (when checked online)
1.Rs 1200
2.Rs 1000
3. SBI out of order
4.Rs 500
5.Rs 500

I request you to kindly look into the matter and have the money refunded as soon as possible, as I am facing immense difficulties due to these bank errors and would appreciate if the matter is looked into immediately.

Please have it resolved as soon as possible as it is creating unpleasant situations for me.

Amount deducted from debit card twice instead of once

Hi,
Yesterday only i used my ATM Debit card for shopping in the amanora reliance trend, pune, maharastra

the bill is 899.

But when biller swipe the card , it was unable to process ,so he swipe the card again,

but only one printed copy of bill is generated.

But when i saw my debit history it was deducted twice. i.e total amount deducted is 1798

Account number :20058738940

Please do necessary actions asap.

thanks.

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