Saraswat Co-operative Bank Customer Care No. 1800 22 9999

Organization: 
Toll free Number(s): 
  • 1800 22 9999 (For Phone Banking Services, 24*7)
  • 1800 266 5555 (For General Enquiries/Complaint, 24*7)
All India Number(s): 
  • 90 222 111 00 (Missed Call No. For Balance Enquiry)
  • 922 350 1111 (Missed Call No. To Know Last Five Transactions)
International Numbers: 
+91-22-49205621 (For NRI Helpdesk)

IVRS Menu No. 1800 22 9999/ 1800 266 5555

Select your preferred language

  • Press 1 : To hotlist your card
  • Press 2 : For account and cheque book related services
  • Press 3 : For debit card, internet banking, mobile banking or SMS banking
  • Press 4 : For information on a loan products
  • Press 5 : For information on a deposit products
  • Press 6 : For branch or ATM related information
  • Press 7 : To give feedback on our product and services
  • Press 8: To speak to customer support executive

Email

  • customersupport [at] saraswatbank [dot] com (For Queries Related To Visa Debit Card/Internet Banking/Mobile Banking)
  • customerservicecentre [at] saraswatbank [dot] com (For Helpdesk Support)

Important Links

Important Contact Details

Sr.No. Related To Toll Free No. Email
1 For General Enquiries/Complaints (24*7) 1800229999, 18002665555 customerservicecentre [at] saraswatbank [dot] com , corporatecenter [at] saraswatbank [dot] com
2 For queries related to Visa Debit Card/Internet Banking/Mobile Banking (24*7) 022-69933333 customersupport [at] saraswatbank [dot] com
3 For Unauthorised Transactions (Fraud) 1930 fraudreporting [at] saraswatbank [dot] com
4 For Demat Related Complaints 022-68327310, 022-68327311, 022-68327312 user [dot] demat [at] saraswatbank [dot] com
5 For NRI Customers - nridesk [at] saraswatbank [dot] com
6 For Individual/Micro Finance/Retail queries 022-66005555  
7 For Car Loans   carloans [at] saraswatbank [dot] com
8 To Block Digital Channel 022-41572070  

Missed Call Services

Sr No. Missed Call Facility Mobile No.
1 Temporary blocking of Card 9595637637
2 Blocking of Debit Card, UPI, Mobile Banking, and Internet Banking Transactions 7666339922
3 Balance of any 3 accounts 9022211100
4 Last five transactions of primary account 9223501111
5 Temporary blocking of Card 9595637637
6 Unblocking of Card 9595638638
7 Bank on WhatsApp registration 9029059271
8 Blocking of Debit Card, UPI, Mobile Banking and Internet Banking Transactions 7666339922

WhatsApp Banking

Use keywords like "Bal" for balance check or "Txn" for last 10 transactions. Type them instead of numbers like 1 or 2 to get bank info on WhatsApp (8291409100).

Sr No. Services Keywords
1 Balance Enquiry bal, balance, account balance, my bal
2 Last 10 Transactions Txn, Txns, Transactions, mini statement
3 Mobile Banking Registration Mb registration, imps, imps registration
4 Know your Customer No. (discontinued service) Customer number, customer no, customer id
5 Account Statement Stmt, account statement, statement
6 ATM/ Branch Locator Branch, ATM, address, locator
7 Vastu Siddhi Housing Loan Housing loan, home loan, hsg loan
8 2-wheeler/ Car Loan Car loan, bike loan, vehicle loan
9 Kwik Lap Lap, Loan against Property, property loan
10 GoMo Mobile Banking App Gomo, mb, mobile banking, mb app
11 Credit Card App Credit card, credit card app, creditcard
12 Loan Rate of Interest Loan roi, loan rate, loan interest
13 Deposit Rate of Interest Deposit roi, deposit rate, recurring deposit
14 Service Charges Service charges, charges, locker, locker rent, debit card charges, demat charges, forex charges

SMS Services

Sr No. Facility Keywords
1 Balance of the account Send SBAL (Space) (15-digit Account No.) To 9223810000 Example - SBAL 043200100000124
2 Last five transactions of account Send keyword as LST5 (Space) (15-digit Account No.) to 9223810000. Example - LST5 043200100000124
3 Blocking of Specific Card Send keyword as BLOCK (space) (last four digits of the specific card number) to 9223810000 Example - BLOCK 1234
4 Blocking of Multiple Cards (Permanent Block) Send keyword as BLOCK to 9223810000 Example - BLOCK
5 Stop payment of cheque Send keyword as STOPCHQ (Space) (15-digit Account no) (Space) (Cheque No.) to 9223810000. Example - STOPCHQ 126203100009999 12345
6 Unblocking of card Send keyword as UNLOCKCARD to 9223810000.  Example -  UNLOCKCARD
7 Activate/Reactivate Debit Card for Online /Ecom transactions Send keyword as ONLINE<space> last 4 digits of the Debit Card to 9223810000. Example - ONLINE 1234
SMS Based on Loan Enquiry
8 Housing Loan Enquiry HOMELOAN (Space) (Pin Code) to 9223810000 Example - HOMELOAN 400060
9 Car Loan Enquiry CARLOAN (Space) (Pin Code) to 9223810000 Example - CARLOAN 400060
10 Education Loan Enquiry EDUCATIONLOAN (Space) (Pin Code) to 9223810000 Example - EDUCATIONLOAN 400060
11 Property Loan Enquiry PROPERTYLOAN (Space) (Pin Code) to 9223810000 Example - PROPERTYLOAN 400060
12 Gold Loan Enquiry GOLDLOAN (Space) (Pin Code) to 9223810000 Example - GOLDLOAN 400060
13 E-Stock Loan Enquiry SHARESLOAN (Space) (Pin Code) to 9223810000 Example - SHARESLOAN 400060
14 Personal Loan Enquiry PERSONALLOAN (Space) (Pin Code) to 9223810000 Example - PERSONALLOAN 400060
15 Business Loan Enquiry BUSINESSLOAN (Space) (Pin Code) to 9223810000 Example - BUSINESSLOAN 400060

Grievance Reddressal

Level 1

  • For any query/complaint, you can contact at 1800229999, 18002665555 mail at customersupport [at] saraswatbank [dot] com or you can also fill this Complaint Form .
  • You may also visit to your nearest Branch Location .

Level 2

  • If your query is not resolved, then you may also approach to the zonal level officers at the details mentioned below:
    Sr No. Zone Contact No. Address
    1 Zone I - Dadar 022-24310164, 022-24310165, 022-24310166, 022-24310167 Vastu Central, 3rd Floor, Plot No.38, J K Sawant Marg, Dadar (W), Mumbai - 400 028.
    2 Zone II - Thane 022-41554051 201, 2nd Floor Ishan Arcade, Gokhale Road, Opp. Gaondevi Temple, Naupada, Thane (W) - 400602.
    3 Zone III - Vile Parle 8657024310, 8657024311, 8657024312 Phatak Bldg., 66 Nehru Road, Vile Parle E, Mumbai - 400057.
    4 Zone IV - Pune 020-69013400 8/3, Zonal Office, Madhuban, Karve Road, Erandwane, Pune - 411004.
    5 Zone V - Goa 0832-2430907 Mushtifund Saunshta Building, Near Mahalaxmi Temple, Dr. Dada Vaidhya Road, Panaji, Goa - 403001.
    6 Zone VI - Aurangabad 0240-2243014 (D), 0240-2243015, 0240-2243016, 0240-2243017 Plot No 6. C-2, Near CIDCO Bus Stand, CIDCO, Aurangabad - 431003.
    7 Zone VII - Nashik 0253-2310324, 0253-2575974 F-18, 1st Floor Utility Centre, Opp. Rajiv Gandhi Bhavan, Sahranpur Road, Nashik - 422002.
    8 Zone VIII - Kolhapur 0231-2644478, 0231-2644542, 0231-2644191 C Ward, 2127, Bhausinghji Road, Near Kolhapur Municipal Corporation, Kolhapur - 416002.
    9 Zone IX - Karnataka 080-40933173, 080-40933174, 080-40933175 1st Floor, Sogo Properties, 100 Feet Road, Site No. 47, 4th Block, Ward no.68, Koramangala, Bengaluru - 560034.
    10 Zone X - Ahmedabad 079-27492958, 079-27467959 Unit No.10 & 11, Shivalik Yash, 132 Ft. Ring Road, Naranpura - Wadaj, Ahmedabad - 380013.
    11 Sub Zone I - Delhi 011-42643016, 011-42643017, 011-42643018, 011-42643019, 011-42643020 20-A Ring Road, Opp Haldiram, Lajpat Nagar-4, New Delhi-110024.
    12 Sub Zone II - Vashi 022-27890152, 022-27890151 Madhushree, 2nd Floor, Plot No. 85, District Business Centre, Sector 17, Vashi, Navi Mumbai - 400703.
    13 Sub Zone III - Borivali 9819416821, 9819416877, 9819416871, 9819416885 W-92, 1st Floor, L.T. Road, Vazira Naka, Borivali (W), Mumbai - 400092.
    14 Sub Zone IV - Pune 020-27477001, 020-27477002, 020-27477003, 020-27477004 Shree Morya Bhavan, S. No. 127, Opp. Hotel Double Tree Hilton, Mohan Nagar, Telco Road, Chinchwad, Pune-411019.
    15 Sub Zone VI - Nagpur 0712-2970552, 0712-2970557 1st Floor Building of Maharashtra State Mining Corporation (MSMC) Plot No.7, Ajni Square Wardha Road Nagpur-440015.
  • You can also contact to the nodal officer at the details mentioned below:
    Sr No. Authority Designation Contact No.
    1 Nodal Officer Deputy Chief General Manager 022-66005555
    2 Nodal Officer for Persons with Disabilities Senior Manager, CRE 022-66005338

Level 3

Credit Card Related Queries

Contact No.: 18002669545 (24*7)
Email: creditcards [at] saraswatbank [dot] com

NRI Services

Sr No. Service Contact No. Email
1 NRI Desk +91-22-49205621 nridesk [at] saraswatbank [dot] com
2 International Banking Division +91-22-49205656 ibd [at] saraswatbank [dot] com

Forex Center Contact Details

Sr No. Branch Name AD Code Phone No. Email SWIFT Address Fax No.
1 Overseas Branch 8709565 022-49205656 salil [dot] worlikar [at] saraswatbank [dot] com SRCBINBBOSB 1st floor, Kimatrai Building, 77/79, Maharshi Karve Road, Marine Lines, Mumbai- 400002 022-22096019
2 BKC Forex Centre 8553892 022-26599180 gayatri [dot] totade [at] saraswatbank [dot] com SRCBINBBBKC Ground Floor, Madhava Commercial Premises Co-op Soc Ltd Plot No C-4, 'E Block Bandra Kurla Complex, Bandra - East, Mumbai- 400051 -
3 Vile Parle SME Forex Centre 8553803 022-69569999 arvinder [dot] matta [at] saraswatbank [dot] com SRCBINBBAND Unit Nos. 1 & 2, Ground Floor, The Kollage, Near Regency Hotel, Dr. N. S. Phadke Marg, Sai Wadi, Andheri (E), Mumbai - 400 069 022-42349977
4 Vikhroli SME Forex Centre 8553797 022-25750003 sandeep [dot] malandkar [at] saraswatbank [dot] com SRCBINBBGHT Prabhat Bhavan, Block B, First Floor, 96, L.B.S.Marg, Opp. Cipla, Vikhroli (W), Mumbai- 400083 022-25794782
5 Kolhapur - Rajarampuri Forex Centre 8709566 0231-2521682 bhushan [dot] worlikar [at] saraswatbank [dot] com SRCBINBBKOL C.T.S.No.1716, E-Ward, Rajarampuri, 7th Lane, Kolhapur - 416008 0231-2527012
6 Aurangabad - Forex Centre 8709574 0240-2243002, 0240-2243003 kaustubh [dot] nisal [at] saraswatbank [dot] com SRCBINBBAUR Kanchan Chambers, Kranti Chowk, Station Road, Aurangabad- 431001 -
7 Pune SME Forex Centre 8553802 020-41422217 dhananjay [dot] vaingankar [at] saraswatbank [dot] com SRCBINBBPUN C/2, Kohinoor Estate Co-op. Hsg. Society, Plot No.12, Mula Rd, Sangamwadi, Near Kamalnayan Bajaj Garden, Pune- 411003 020-41422209
8 Goa SME Forex Centre 8553798 0832-2437021, 0832-2437022, 0832-2437023, 0832-2437024, 0832-2437025, 0832-2437026, 0832-2437027, 0832-2437028, 0832-2437029, 0832-2437030, 0832-2437031 govindraj [dot] prabhu [at] saraswatbank [dot] com SRCBINBBPNJ Tristar Bldg, EDC Complex, Patto Plaza, 2nd Floor, Panjim, Goa - 403001 0832-2437022
9 Lower Parel SME Forex Centre 8553840 022-24821801, 022-69068811 pooja [dot] apte [at] saraswatbank [dot] com SRCBINBBCBB Office No. B1-G01, Innova Building, Marathon NextGen Complex, Ganpatrao Kadam Marg, Lower Parel, Mumbai- 400013 022-24821841

Download Forms

Corporate Office

Saraswat Co-operative Bank Limited
Ekanath Thakur Bhavan 953, Appasaheb Marathe Marg,
Prabhadevi. Mumbai- 400 025
Contact No.: 022-66005555
Email: corporatecenter [at] saraswatbank [dot] com

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