Samsung Tablet Customer Care No.

Toll free Number(s): 
  • 1800 5726 7864 (For Customer/WhatsApp Support, Mon-Sun, 9am-7pm)
  • 1800 40726 7864 (For Alternate Customer/WhatsApp Support, Mon-Sun, 8am-8pm)
  • 1800 123 7729 (For Samsung Pay Support)
  • 1800 202 1234 (For Samsung Care Plus, Mon-Sun, 9am-9pm)
All India Number(s): 
  • 93110 52162 (For WhatsApp Support)
  • 9870 494949 (Alternate WhatsApp Support)
  • 9220 400 773 (WhatsApp Support For Online Orders)

IVRS Menu

IVRS Menu : 1800 5726 7864 / 1800 40726 7864
IVRS Menu : 1800 123 7729
IVRS Menu: 1800 202 1234
  • Press 1: To connect viva Whatsaap
  • Press 2: To stay on the call
    • Press 1: For product related information or repair request.
    • Press 2: To know the status of your service request or to register a demo installation request.
    • Press 3: For queries related to online order placed on Samsung shop app or samsung.com.
    • Press 4: For warranty information, repair fee or spare part prices.
    • Press 5: For new product offers and launches.
    • Press 6: For information on safe disposal of electronic or plastic waste.
  • Press 1: For cards
  • Press 2: For being UPI
  • Press 3: For wallet
  • Press 4: Bill payment
  • Press 5: For promotions
  • Press 1: For Samsung Finance Plus
    • Press 1: For mobile
    • Press 2: For consumer electronics
  • Press 2: For Samsung Care Plus
    • Press 1: To know about Care Plus and its different plans
    • Press 2: For assistance in raising a clam
    • Press 3: If you are a calling to follow up on an existing claim
    • Press 4: If you have not recieved the policy document
    • Press 5: To speak to an agent

Email

  • support [dot] india [at] samsung [dot] com (For Customer Support)
  • servicehead [dot] in [at] samsung [dot] com (For General Query)

Important Links

Branch Offices

Return/Refund/Cancellation And Warranty

  • For any query/complaint, you can contact to the customer support team.
  • You have to make a cancellation request within 2 hours after placing an order.
  • If you receive a damaged product, contact customer support within 24 hours of delivery to raise a return request.
  • Refund will be initiated within 14-21 business days to the original payment method.
  • Warranty can be claimed as per company's terms and conditions .
  • For more information please read .

For Complaint

Level 1

  • For any query/complaint, you can can contact to the customer support team.
  • You can also fill this Form .
  • Your query will be resolved within 48 hours .

Level 2

  • If your complaint is still not resolve, then you can contact the nodal officer details given below:
    Email: grievance [dot] estore [at] samsung [dot] com
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Comments

I haw a new back panle

My back plane is dames

Service complaint

I went to your authorised showroom at AK Paul, 550 diamond harbour road today at 8.40pm, today for a micro USB to USB cable. There were 2 ladies and 4 men in Samsung blue uniform. There were only one otner customer being attended by a lady. They REFUSED to give me the item saying they do not have the original part with them. Their behaviour was rude. I went to SM TEL further down the road and got the cable instantly for rs.349. Please find out why a simple basic item was not available at AK Pual showroom. And why the arrogant behaviour? I must add that the people at SM TEL were most polite. Thank you.

Tablet not starting

Imported piece lock pattern forgot. Hence tablet was formated. Not it is not starting. Pls suggest

Model : SM T508